Aaron Court

Ramsey Way, Scraptoft, Leicester LE5 1SJ
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9.7 88 Reviews
  • Aaron Court, Leicester
Aaron Court provides a service that focuses on great care, all delivered in a five star living environment; it truly is a home that residents can call their own.

The purpose-built luxury Care Home is in a prominent position conveniently located in a suburb of Leicester, the historic town of Scraptoft. The town is well located which enjoys excellent access to road, rail and bus links.

A 24/7 dedicated care team of experienced nurses, carers and support staff work to deliver a personalised care approach. This is tailored to your loved one's needs, helping them to retain their identity, independence, well-being and self-worth. The home's care staff always take time to get to know residents by listening to stories, sharing moments with them and understanding their preferences. This builds stronger relationships so that residents never feel alone or misunderstood.

They offer a range of professional services including GP, and chiropody visits as well as an in-house hairdressing and beauty salon. And with the well-being team providing a daily varied social and activity programme for your loved ones to enjoy helping them to build friendships and share new experiences.

Aaron Court is in the heart of the community where everyday life for residents is filled with something new. Whether it is being part of local festivities and projects, creating beautiful gardens with friends for all to enjoy, sharing memories of the past with children from the local schools, or just a day of laughter playing board games with newly acquainted friends.

The team is absolutely committed to providing both physical and emotional well-being for their residents in a safe, comfortable environment, in place your loved ones can truly call home.

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Care Provided by Aaron Court

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 91 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lorraine Welham (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (91)
    • Single Rooms with ensuite Wet Room (91)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Aaron Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,600
    • Self-Funded Residential Dementia Care £1,100 – £1,600
    • Self-Funded Nursing Care £1,100 – £1,600
    • Self-Funded Nursing Dementia Care £1,100 – £1,600
    • RESPITE Self-Funded Residential Care £1,100 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,600
    • RESPITE Self-Funded Nursing Care £1,100 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,100 – £1,600

  • Fee depends on the needs of residents. Hence we do pre admission assessment for all our residents before admission.
  • (these prices are only a guideline, please contact Aaron Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Aaron Court Reviews (88)

Total of 88, showing 1-20
9.7

Aaron Court has a Review Score of 9.7 (9.698) out of 10, based on 46 reviews in the last 2 years. Over all time Aaron Court has 88 reviews.

Overall Experience

  • 57
  • 21
  • 5
  • 1
  • 4

Date Published

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Review from Petra H (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum arrived at Aaron Court completely shut down and traumatised from an appalling respite situation, where she had been neglected for a month. I never imagined I would find somewhere that could not only reverse the deterioration with genuine compassion, dignity and love. The staff here are wonderful,
and she is now thriving within ten days of arriving. I am over the moon to have found Aaron Court.

Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for such lovely feedback. We are so pleased that your mum has settled in so well.


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Review from Samantha S (Sister of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been overwhelmed by the care my sister received at Aaron Court before her death. She moved to Aaron Court last year having spent many months in hospital and a residential home. This move was the best thing that could have happened to her. I immediately noticed an improvement in her condition
and was finally given hope that she would be well cared for. The care provided by all the staff has been exceptional and the environment is beautiful, warm and comforting. I wish to thank the manager and all the staff for their professionalism, dedication and care. Nothing was too much trouble for anyone. Everyone we met from the manager to the care staff and the cleaners and maintenance staff were friendly, warm and devoted to the clients in their care. I am so grateful that my sister was able to spend the last few months at Aaron Court.
Thank you.

Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for taking the time to share such lovely feedback. It was a pleasure to look after your sister.


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Review from M P (Cousin of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was recently transferred from hospital to Aaron Court. She has visibly improved, more alert and happier in herself. My initial impression of the home is that it is well-staffed by caring and attentive people. The home is well managed, clean and provides a good standard of accommodation.

Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for your positive review. This will be shared with the team.


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Review from Elizabeth R (Sister of Resident) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister spent the last seven years of her life at Aaron Court and as her Alzheimer's progressed I was reassured that she was happy and safe there.

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Review from Susan M (Daughter of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had dementia and was PEG fed and due to his MND diagnosis was funded. Over a 17-month period, the staff always made me feel that Dad was in a very caring and safe place. The nursing care was excellent and Dad's initial poor physical state quickly and significantly improved. He was at first, reluctant
to accept care or join in with activities but was always treated with compassion and empathy. He eventually settled, accepted Aaron Court as his home, made clear attachments to staff members and engaged in the social life there. The facilities gave Dad the freedom to move around freely and independently while he was still able. He loved to potter in the garden there. There was always a happy feel among the staff making visits comfortable, even as Dad's health deteriorated. The staff offered outstanding practical support and comfort when my dad passed.

Reply from Lorraine Welham, General Manager at Aaron Court

Thank you so much for taking the time to share such lovely feedback. Your Dad will be very much missed.


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Review from A W (Daughter of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Aaron Court for a year now and I can safely say that she is in good hands. She has been able to build a good rapport with the staff. The staff really care about the residents and it is lovely to see that they put so much effort into entertaining the residents. Thank you.

Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for your positive comments. I will share these with the staff team.


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Review from Paul C (Son of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all care and support given to my mum. Helpful and friendly management and care staff.

Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for your lovely comments. I will share these with the team.


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Review from Teresa W (Daughter of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Settled in well. Nice for Mum to have showers again. Friendly staff. Lovely food, they feed her well.

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Review from Rachel S (Cousin of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and friendly. They have made my cousin feel welcome and he seems a lot better in himself.

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Review from Eleri W (Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to a recent decrease in my mobility, I have had to rely on care staff lots more for personal care. They are very thorough and ensure they check my skin for sores etc.
On the whole, the food is very good, if you do not like or want any of the menu choices you can always choose something else, as
long as they have it. If you do have any queries then the chef will always come and see you. All staff are friendly and willing to help with anything. Management and senior staff have supported me with some medical issues ensuring my needs and wants are listened to.

Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for taking the time to share such positive feedback.


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Review from Dale S (Resident) published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident at Aaron Court and my care is brilliant. Everyone is friendly and caring. The manager is kind. We went to Skegness and I loved it. The carers are like family.

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Review from C P (Granddaughter of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Grandfather received was amazing. The staff treated him as a family member and it was clear to see the fondness and relationships built: As a family, any concerns were listened to and swiftly acted upon: Information was given consistently to the family throughout my Grandfather's stay and
he was very happy in their care. I cannot thank you all enough for your care and support. My family is truly grateful to you all. He was treated with care and dignity always.

Reply from Lorraine Welham, General Manager at Aaron Court

It's always heartwarming to receive such lovely feedback. Thanks for taking the time to share this with us.


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Review from Suzanne N (Daughter of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed 24-hour care towards the end of her life. Aaron Court was a very good choice. The facilities were excellent and the staff was extremely caring.
The environment was bright and cheerful and staff were very responsive to both the residents and their family's needs.
I can't thank them
enough for the care, and comfort both Mum and I received in her final weeks.

Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for taking the time to share this lovely feedback, especially at such a sad time. We are very grateful.


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Review from Jessica M (Granddaughter of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is treated with respect, and she feels the staff are her friends, which is nice. We always feel welcomed. The team do everything they can to help my grandma. We are really thankful for them all.

Reply from Lorraine Welham, General Manager at Aaron Court

Thank you for taking the time to share your lovely feedback. I shall share this with the team.


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Review from Michelle S (Granddaughter of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma didn't have an easy start but all staff have been amazing with her. She has recently moved floors and the staff made her room look almost identical so as not to unsettle her further. All residents have always seemed very happy when we visit. Thank you all for being amazing!

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Review from Shirley M (Daughter-in-law of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law took ill in Dec 2023 and was admitted to hospital it quickly became apparent that she would need 24-hour care and a home was our only option. This was never going to be an easy decision or option but Aaron Court made it a lot easier for us to do this the staff have been excellent.
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have a very difficult job with some of the residents my mother-in-law being one of them initially, but with patience, perseverance and care she is now settled.
Management and team also put our minds at rest too, because it is never an easy decision to make.

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Review from Paul M (Son of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was nervous when my mother needed a home but I needn't have worried, from the moment we entered the home the management made you feel at home.
The staff become members of your own family from the first minute. My mother isn't just a number she is treated as a person and is listened to.
The staff
and management get your loved ones involved. They have days out, meals out and the residents all feel like one big family, they love the hairdresser too.

Reply from Lorraine Welham, General Manager at Aaron Court

Thanks for such positive feedback. I will share this with the staff team.


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Review from Sara G (Granddaughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma seems very happy and comfortable living here.

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Review from Annette S (Daughter of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only describe my mum's care as being excellent. Her health varies from day to day and the amount of care and meds required also varies.
All of the nurses and care staff treat my mum with the utmost care and respect and always have a kind word.

Reply from Lorraine Welham, General Manager at Aaron Court

That's lovely to know. Thank you for such positive feedback.


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Review from Evey K (Daughter of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words will never be enough to express our thanks for the love, care and dedication, from each and every member of the amazing team, shown to my mum whilst she was at Aaron Court. We managed to bring Mum home for the last few days of her life, her world stolen by vile dementia, but thanks to the support
of Aaron Court, the local GP, who was amazing, and social services Mum was granted her dying wish to be in her own home at the end. She passed away peacefully on Friday 10th May. Thank you to the manager and each and every member of your fabulous team.

Reply from Lorraine Welham, General Manager at Aaron Court

It is so heartwarming to read such praise, thank you for taking the time to share this with us. I will ensure all the team see this.


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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Aaron Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.698 for Aaron Court is calculated as follows: ( (409 Excellents x 5) + (109 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 536 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aaron Court is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

Lorraine

Lorraine Welham

Job Title: General Manager

Joined: 2019

Lorraine has over 28 years of working in the care sector. She is an experienced manager but has also worked for the Local Authority as a Quality Improvement Officer.


She has worked with care services to drive up standards of care and assist providers to achieve compliance.
During her career, she has attended Dementia conferences and developed specialist services for those with dementia.


Lorraine is passionate about moving and handling and resident comfort and is a qualified trainer in this area.


Lorraine is committed and driven to achieving the best outcomes possible and this is achieved through investment in the staff team.


Frequently Asked Questions about Aaron Court

What types of Care is Aaron Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aaron Court provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aaron Court have?

There are 91 Single Rooms.

What are the Facilities & Services at Aaron Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aaron Court to the centre of Leicester?

3.6 mile(s) as the crow flies, distance by road may be significantly further.