Aaron Court

Ramsey Way, Scraptoft, Leicester LE5 1SJ
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9.7 88 Reviews
  • Aaron Court, Leicester
Aaron Court provides a service that focuses on great care, all delivered in a five star living environment; it truly is a home that residents can call their own.

The purpose-built luxury Care Home is in a prominent position conveniently located in a suburb of Leicester, the historic town of Scraptoft. The town is well located which enjoys excellent access to road, rail and bus links.

A 24/7 dedicated care team of experienced nurses, carers and support staff work to deliver a personalised care approach. This is tailored to your loved one's needs, helping them to retain their identity, independence, well-being and self-worth. The home's care staff always take time to get to know residents by listening to stories, sharing moments with them and understanding their preferences. This builds stronger relationships so that residents never feel alone or misunderstood.

They offer a range of professional services including GP, and chiropody visits as well as an in-house hairdressing and beauty salon. And with the well-being team providing a daily varied social and activity programme for your loved ones to enjoy helping them to build friendships and share new experiences.

Aaron Court is in the heart of the community where everyday life for residents is filled with something new. Whether it is being part of local festivities and projects, creating beautiful gardens with friends for all to enjoy, sharing memories of the past with children from the local schools, or just a day of laughter playing board games with newly acquainted friends.

The team is absolutely committed to providing both physical and emotional well-being for their residents in a safe, comfortable environment, in place your loved ones can truly call home.

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Care Provided by Aaron Court

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 91 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lorraine Welham (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (91)
    • Single Rooms with ensuite Wet Room (91)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Aaron Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,600
    • Self-Funded Residential Dementia Care £1,100 – £1,600
    • Self-Funded Nursing Care £1,100 – £1,600
    • Self-Funded Nursing Dementia Care £1,100 – £1,600
    • RESPITE Self-Funded Residential Care £1,100 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,600
    • RESPITE Self-Funded Nursing Care £1,100 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,100 – £1,600

  • Fee depends on the needs of residents. Hence we do pre admission assessment for all our residents before admission.
  • (these prices are only a guideline, please contact Aaron Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Aaron Court Reviews (88)

Total of 88, showing 81-88
9.7

Aaron Court has a Review Score of 9.7 (9.698) out of 10, based on 46 reviews in the last 2 years. Over all time Aaron Court has 88 reviews.

Overall Experience

  • 57
  • 21
  • 5
  • 1
  • 4

Date Published

88
11
26
46
42

Review from Sharon D (Daughter of Resident) published on 7 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Aaron Court since February 2017. I was very impressed during my initial visit and I have not been disappointed since.
My dad, who has dementia and is on the first floor, has always been treated with dignity and respect. He likes to walk around and quickly thought this was his home;
he is able to maintain a degree of independence within the safe environment.
He has a lovely bedroom with en suite shower room. The whole place has a real family feel which is what someone with dementia needs.
The carers are excellent, they work so hard and genuinely care for the residents, nothing is too much trouble. My dad said to me this week, 'Those girls in green are the best.'
When I go to visit the staff are so friendly. There are activities organised on a regular basis if the residents want to participate and meals are excellent with drinks and snacks available.
Aaron Court is clean and very welcoming I am so pleased I found it for my dad.

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Review from Julie T (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just to say that the improvement in the home recently has been exemplary. Everywhere is cleaner, the atmosphere of the home is happier, staff are more professional and happier and there are more activities for the residents. Just a much nicer place to be where they are so much more welcoming.

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Review from Ady C (Son of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is an excellent home, the regular staff are amazing occasionally new ones are a bit slow until they get into the routines. The longer my mum is at the home the more we realise how hard work she is. The staff/carers are amazing and the office staff are always prompt and due diligence in keeping
the family up to date with her progress.

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Review from Jane W (Daughter of Resident) published on 12 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad sadly passed away this morning, but I just needed to say the following:
Dad has been in Aaron Court since the end of May. He had various health issues and was 90 years old. However, the care he has received has been excellent. He was treated with dignity and shown genuine care by all the staff.
Dad so enjoyed being able to interact with both residents and staff. He loved being able to sit outside and found a new love for painting.
The bedrooms are really lovely and Dad enjoyed the food. The staff treat the residents with dignity and respect at all times.
I can only say an enormous thank you to Aaron Court. I would highly recommend you to anyone.

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Review from Jane (Daughter of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has just spent 11 horrendous weeks in hospital. Unfortunately, he has lost the ability to walk and is incontinent, so is unable to come home at this point. Dad has been welcomed into the home and is treated with dignity and respect by the carers, who work extremely hard. However, I don't feel
that there are enough carers. Sometimes Dad's personal care is not as good as I would expect eg shaving, needing a clean jumper. He needs help with these things.
That said, Dad has settled really well. He has enjoyed painting, poetry and keep fit. He's been out for lunch and for a ride on a steam train. I am impressed by the activities that are organised; important when Dad is still very mentally active. He's been following the football in the cinema room! I think the facilities are excellent: cinema room, bar, hairdresser, lounges, dining room. The bedrooms are lovely and Dad is very happy with the food.
We are extremely grateful that a carer was able to accompany Dad to Mum's funeral.

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Review from Jean S (Daughter of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I have found the care and the facilities first class. Apart from the beautiful building we have absolute confidence in the very caring staff.

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Review from Linda W (Daughter of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Aaron Court in Leicester from September 2015 until January 2016 when she sadly passed away. During that time her care at the home was excellent, especially as being bed bound and doubly incontinent. Her needs were complex, the staff were friendly and respectful at all times
and the room was clean and well equipped.

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Review from Lynda B (Daughter-in-law of Resident) published on 29 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was excellent. Clean, brifgt with excellent facilities in each room, lounge and dining rooms. The food was very good. The staff were warm, friendly, attentive and helpful. Dad was very poorly so didn't get to utilise the facilities but he was encouraged by the staff to eat and drink.

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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Aaron Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.698 for Aaron Court is calculated as follows: ( (409 Excellents x 5) + (109 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 536 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aaron Court is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

Lorraine

Lorraine Welham

Job Title: General Manager

Joined: 2019

Lorraine has over 28 years of working in the care sector. She is an experienced manager but has also worked for the Local Authority as a Quality Improvement Officer.


She has worked with care services to drive up standards of care and assist providers to achieve compliance.
During her career, she has attended Dementia conferences and developed specialist services for those with dementia.


Lorraine is passionate about moving and handling and resident comfort and is a qualified trainer in this area.


Lorraine is committed and driven to achieving the best outcomes possible and this is achieved through investment in the staff team.