Mulberry Court

Gold Hill East, Chalfont St Peter, Gerrards Cross SL9 9DL
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9.5 42 Reviews
  • Mulberry Court, Gerrards Cross
Relaunched in July 2020, Mulberry Court is a boutique care home set in the heart of Chalfont St Peter in Buckinghamshire. The small, friendly home has been beautifully refurbished, and with just 23 bedrooms, it is modern yet homely and personal.

They have three lounges, two dining rooms, and a lovely garden. These are perfect places for relaxing or enjoying the daily activities on offer. One of the lounges has been made into a visitor room so that families and friends can safely visit.

Everyone can stay in touch with family and friends using the latest technology, including free wifi throughout the home. There are always plenty of things going on to keep you occupied, including pursuing your hobbies, clubs, visiting entertainers, and trips out.

The home has strong links to local schools and community groups, bringing different activities into the home and opportunities to interact with local people of all ages.

They are committed to providing high standards of personalised care, including digital care plans which means you can share information with your family about how best to meet your needs if you so choose.

Staff are passionate about the safety and wellbeing of everyone, including exemplary infection prevention and control standards. Every member of their teams is trained in all aspects of care, cleanliness, and health and safety.

There is car parking on-site and excellent transport links locally and into London.

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Care Provided by Mulberry Court

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 23 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Cole (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (23)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for Mulberry Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,546
    • RESPITE Self-Funded Residential Care from £1,778

  • All inclusive.


    Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Mulberry Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Mulberry Court Reviews (42)

Total of 42, showing 41-42
9.5

Mulberry Court has a Review Score of 9.5 (9.485) out of 10, based on 10 reviews in the last 2 years. Over all time Mulberry Court has 42 reviews.

Overall Experience

  • 35
  • 5
  • 2
  • 0
  • 0

Date Published

42
7
7
10
32

Review from Jon C (Son of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent overall standard. Very good staff, seem to genuinely care about residents. Daily activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from Carol D (Daughter of Resident) published on 6 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident for over two years and has been very well looked after by very kind and caring staff. The rooms are well furnished and kept very clean. A good variety of trips and activities are arranged. I would certainly recommend Mulberry Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Current Review Score: 9.5 (9.485)

Overview of Review Score

The Review Score of 9.5 (9.485) out of 10 for Mulberry Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.585 for Mulberry Court is calculated as follows: ( (87 Excellents x 5) + (17 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 118 Ratings = 4.585

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Mulberry Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jul 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Emma

Emma Cole

Job Title: Home Manager

Emma started working for The Fremantle Trust when she was 18 years old and began her career working as a carer at Farnham Common House. She rose through the ranks to Team Leader and was eventually asked to move to Mulberry Court where she was offered the role of Deputy Manager. At the end of November 2021, Emma was offered the role of Home Manager.

Throughout her time at the Trust, Emma has completed multiple training programs, including a BTech in Dementia Awareness, an NVQ Level 3 in Care and an L3 Leadership and Management Diploma. She is also currently doing her Level 5 Diploma in Leadership and Management for Adult Care.

Emma looks forward to many years promoting high standards of care and creating a happy, welcoming home for the residents of Mulberry Court.