Gedling Village Care Home

73 Arnold Lane, Gedling, Nottingham NG4 4HA
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9.5 75 Reviews
  • Gedling Village Care Home, Nottingham
Gedling Village Care Home is a purpose built 3-story building, with en-suite bedrooms and double bedrooms available for couples. The home is split into three communities; Orchid Suite, Forget Me Not Suite and Lavender Suite, all of which have lounge and dining facilities.

Residents moving into Gedling Village Care Home are encouraged to personalise their own bedrooms, bringing in possessions, photos, pieces of furniture, etc., to create a homely atmosphere.

Nutrition and fluids are offered to all residents daily, with a choice of three meal options and various snacks and light bite options during the day and evening, from a fully stocked drinks and snacks trolley that is taken around the home during the day and evening by staff. Residents and visitors can request food/snacks and drink at any time of the day or night.

The home has a variety of Activities throughout the day, and celebrates notable events in the calendar, encouraging friends and family to take part. From Valentine's dinners and Easter Fairs to Elf Day and visits from Santa, there is always something to look forward to. There is also a stay and play group for little ones for therapy for residents with Dementia.

Care Provided by Gedling Village Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michelle Garland (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013

Funding & Fees Guide for Gedling Village Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,150
    • Self-Funded Residential Dementia Care £1,150 – £1,150
    • RESPITE Self-Funded Residential Care £1,150 – £1,150
    • RESPITE Self-Funded Residential Dementia Care £1,150 – £1,150
  • (these prices are only a guideline, please contact Gedling Village Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Parking available.


Gedling Village Care Home Reviews (75)

Total of 75, showing 41-60
9.5

Gedling Village Care Home has a Review Score of 9.5 (9.473) out of 10, based on 20 reviews in the last 2 years. Over all time Gedling Village Care Home has 75 reviews.

Overall Experience

  • 54
  • 17
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  • 3
  • 1

Date Published

75
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Overall Experience  Overall Experience 5.0 out of 5

The attention to detail and the care that my wife received was second to none. I cannot thank the staff enough for looking after my wife. Every morning she was like a new pin in her attire. I was amazed at the concern for my well being. You have got an ace team there.

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Overall Experience  Overall Experience 5.0 out of 5

Sadly my mum passed away earlier this week after 3 1/2 years residing at Gedling Village. In all that time we were very grateful for the friendly and courteous care that she received which appeared to us to be of the very highest standard. The home was kept spotlessly clean and the food always looked
appetising. My mum never had a complaint.

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Overall Experience  Overall Experience 4.0 out of 5

My dad and step mum came to stay at Gedling in October 2018. My step mum has dementia but dad didn't but he had mobility issues. They were made very welcome by the excellent staff and managers. They were both happy and settled quickly. My dad really loved the carers, enjoying a joke and banter with
staff and they all liked him too. He did complain about the food but he was very fussy. My step mum liked the food and it looked fine to me. Every care was given to my dad especially in the last few weeks of his life. I couldn't have asked for more. Only negative is they need more staff.

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Overall Experience  Overall Experience 5.0 out of 5

I found Gedling Village Care Home very homely, very friendly, great management and staff. Good facilities and very clean and certainly recommend it. Thank you for caring for my Mam.

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Overall Experience  Overall Experience 5.0 out of 5

Mum had been a resident since March 2016. She was very well looked after for her physical and mental needs. Lovely honest, reliable staff and management. Extremely grateful to them all.

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Overall Experience  Overall Experience 5.0 out of 5

Our first impressions of this care home were that the residents seemed happy and ‘engaged’ and well cared for. The facilities were bright and clean and suitable for elderly residents. My cousin was only there for two weeks but we were very pleased with the way she had settled in and extremely pleased
with the caring and professional attitude of everyone working at the home. We were particularly impressed with the care taken to get to know my cousin’s needs, even before she went into the home.

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Overall Experience  Overall Experience 4.0 out of 5

Very kind and friendly staff, made my Mum feel very welcome. I was comforted knowing that my Mum was being well cared for. They were flexible over meal times when we were visiting my Dad in hospital. The meals and menu were always varied with a couple of choices. Mum joined in with some of the activities
and was never short of company.

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Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law spent 3 1/2 years in Gedling Village and we are grateful, in particular to the senior staff who have been consistent in their good humour and professional courtesy.

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Overall Experience  Overall Experience 4.0 out of 5

After much deliberation and having visited many care homes in the area we eventually found Gedling Village Care Home. When I brought my Mother for a visit the interest shown in her and her needs confirmed our choice. We haven't been disappointed, they have adapted her care fluidly as her needs changed.
The most important aspect of their care, to me, is that they truly protect her dignity, even at difficult times. Because of this, my Mother has settled into a new home in a new town happily at the age of 94. No mean feat.

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Overall Experience  Overall Experience 5.0 out of 5

My friend died at Gedling Village Care Home on 28/04/18.
He received excellent care throughout his stay at the home and the help and support I was given during the last few days of his life couldn't have been better.
All the staff were wonderful.

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Overall Experience  Overall Experience 4.0 out of 5

My mother lived at Gedling Village Care Home for four years, moving from an assisted living apartment - where she could keep her cat - to a room in the home as her dementia progressed and mobility reduced.
The staff were always caring, enabling Mam to enjoy the routine and pastimes she preferred.
When
Mam had a massive stroke and was taken to hospital, it was a great relief that she was able to return to the home for her final day, surrounded by the loving and supportive staff.
It really feels like part of the family.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was at Gedling Village Care Home between December 2017 and 11 February 2018 when she passed away. All the staff are wonderfully caring and compassionate, they always treated my mum with the utmost dignity. The food is great and the place is always clean. The staff catered for all my mum's needs
in her declining state. The staff became great friends to our whole family and mum in her time of need. I always felt she was very comfortable and well cared for. In the end the home became a real home in every sense of the word to mum, I couldn't have hoped for better.

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Overall Experience  Overall Experience 5.0 out of 5

My friend was resident in Gedling Villages from January 2015 until she passed away a few days ago. I visited her on many occasions and always found her to be so very well cared for, clean comfortable and happy.
Sometimes we arrived at meal times and joined her to eat. The food is very good, and the
home is clean and comfortable, there is an atmosphere of calm. The rooms are pleasant, and personal items can be brought in. There are photographs of her enjoying the in-house entertainment. The staff are very caring and kind, with absolute respect for dignity. They have looked after her with care and compassion, you can’t ask for more than that.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, lovely welcome, room beautiful. Overall everyone was so helpful and very friendly, nothing was "false". I have experience in this area. I could not fault anything, the food is lovely, flexible and "not stretched"! The manager is brilliant and also the assistant manager. I would highly
recommend anyone for respite or permanent living. Brilliant, well done.

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Overall Experience  Overall Experience 5.0 out of 5

This care home is exceptionally good. They care for my aunt. The staff are always polite and make us feel welcome on every visit. They go out of their way to ensure that we and Auntie are happy.
She is well fed and hydrated.
Staff organise outings and have lots of activities at the home which Auntie
is always encouraged to participate in, helping to keep her mind occupied as well as looking after her medical needs.
The home is always clean and all other residents always look happy too.

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Overall Experience  Overall Experience 5.0 out of 5

During my husband's short stay as a fulltime resident May - November 2017, he was treated with dignity and excellent by all staff.
In his last week, he was given the best care possible from all staff and support workers.
My family could not have coped without their loving care and support.
We first
were introduced to Gedling Village Care Home who provided respite care for my husband, therefore, enabling myself to go on short breaks. He was suffering from advanced Parkinson's. We were lucky to find such a caring environment for hi and our thanks go to all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

My mum spent a week respite here while my dad was in hospital. My mum had a phobia of care homes but really enjoyed her time here and now has a different view. It's a place where home comforts are thought about, where choices can be made about what they would like to eat, there are activities and always
someone around for a chat. My mum has vascular dementia and if there becomes a time when full-time care is needed this would be our first choice. I cannot thank the staff enough for their support and understanding as we go through the unknown and know that there's a place where my mum can be happy should she need it x

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Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been in Gedling Village Care Home since June 2016. Her care has been excellent and any concerns we have had have been addressed by the staff. It has been a great comfort to us to know she has been cared for so well.

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Overall Experience  Overall Experience 4.0 out of 5

Spent almost the whole day, stopped there for lunch and tea, it was my aunts birthday and the carers made her feel very special. They have always made me feel wanted when visiting and always provide refreshments at all times of the day, they are very caring towards my aunt and I appreciate them for
doing so.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring pleasant staff who are excellent in everything they do.
Meals are very good, prepared fresh daily.
All clients are helped with whatever they need.
The layout of rooms and facilities are well signed.
The bedrooms are ensuite and clean and well furnished.

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Current Review Score: 9.5 (9.473)

Overview of Review Score

The Review Score of 9.5 (9.473) out of 10 for Gedling Village Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.473 for Gedling Village Care Home is calculated as follows: ( (181 Excellents x 5) + (26 Goods x 4) + (6 Satisfactorys x 3) + (16 Poors x 2) + (10 Very Poors x 1) ) ÷ 239 Ratings = 4.473

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gedling Village Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jun 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 31 Mar 2025

Private, Local Authority and Repite


Awards / Recognitions (0)

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Meet the Team (6)

Michelle

Michelle Garland

Job Title: Registered Manager

Joined: 2015

My name is Michelle Garland and I have worked in care for 23 years. I have worked with Pearlcare at Gedling Village Care Home for the last 8 years. I started as an administrator, and I completed my NVQ level 2 in business management. I was promoted to deputy manager in September 2021 and became the manager in May 2022.


Throughout my 23 years of experience in care, I have worked within nursing, residential, dementia and worked on EMI units. I have gained a lot of knowledge and experience with all the different areas I have worked in. Since working with Pearlcare they have helped and supported me to gain further progression in my career as a manager. I am currently working towards my NVQ level 5 in residential management.


My main focus at Gedling Village Care Home is to ensure the safety of my residents and most importantly make sure they are happy and feel at home. As a manager I am passionate about my residents being supported and for them to be able to make their own choices and decisions, whichever it may be. Gedling Village thrives with their open-door policy and having an honest home. Gedling Village takes pride in their décor, activities and decision-making of the home to include all relatives, residents, staff, and family members to be included.


Gedling Village has achieved so many goals in the last 12 months. Gedling Village has altered the decoration within the care home and completed a massive garden renovation this year. We have decorated many bedrooms and changed the floorings, not only in bedrooms but corridors also. A lot of this was achieved from our Covid-19 infection control grant. We also managed to get x3 electric sluice machines and a medication room on each floor. Gedling Village have received 2 contract and monitoring inspection reports which have been very good, and we have also had a very good infection control inspection.


Gedling Village have put on plenty of events which include Halloween, Bonfire, Christmas, and our coronation party we had the local mayor and mayoress of our local area. Our residents also enjoy the regular entertainers, pantomimes, Zumba and our wonderful animal therapy.


We receive many comments from friends, family and relatives stating how enjoyable and how much entertainment we provide for our residents.


Jane

Jane Richmond

Job Title: Deputy Manager

Joined: 2023

Jane has been in Health & Social Care for the past 30 years, doing a different range of jobs within the care setting including the NHS and Local Authority. More recently I was a Deputy Manager at a previous care home. Jane first joined us as Head of Care but has now taken on the role of Deputy Manager. Jane has an NVQ Level 3 in Health and Social Care, an NVQ Level 5 in Management and Leadership, and a Level 2 Diploma in Dementia Care.


Adesile

Adesile Oni

Job Title: Head of Care

Joined: 2023

Adesile has been in the Health & Social Care sector for the past 10 years working with Elderly and Young adults.


Whilst in these settings Adesile has completed his Level 2 in Learning Disabilities and Autistic Spectrum, Level 3 in Health and Social Care, Level 2 in Maths and English and he also has a Diploma in Leadership and Management. Adesile joined Gedling Village in April 2023 as a Senior Carer and wanted more out of the job role so has taken on Head of Care for more of a challenge.


Kelly

Kelly Such

Job Title: Administrator

Joined: 2023

Kelly came to Gedling Village to work at the beginning of 2023 as the Administrator. She has worked in care for the past 23 years and has her NVQ Level 2 in Health and Social Care. Kelly changed career in the past couple of years and became an administrator having a Diploma in Level 2 & 3 in Customer Service and a Reception Diploma.


Tracy

Tracy Maddock

Job Title: Activity Co-Ordinator

Joined: 2021

Tracy has worked at Gedling Village since 2021 as the Activities Co-Ordinator. She is a member of the Nottinghamshire Dementia Outreach Activity Co-ordinator’s Forum and has turned the home around where activities are concerned. Tracy puts in place a weekly diary of activities and also creates all our special events for all to join in.


Julie

Julie Harrison

Job Title: Head Housekeeper

Joined: 2015

Julie has worked at Gedling Village since 2015. Julie began as a Domestic Cleaner and then worked up to a Laundry Assistant in 2016, Julie was promoted to Head of Housekeeping in 2023 and runs her own team of Domestic Cleaners and Laundry Assistants...