Whitby Court Care Home

Waterstead Lane, Whitby YO21 1PX
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9.8 73 Reviews
  • Whitby Court Care Home, Whitby
Whitby Court Care Home, from the Fisher Care Group, is designed to suit a wide range of nursing requirements, making the most of modern care capabilities within a comfortable and versatile living environment.

At Whitby Court, based in Whitby, North Yorkshire, the focus is on providing quality care in a safe and comfortable setting. Whitby Court offers care for people looking for residential, dementia or nursing care.

Whitby Court is the town's first purpose-built ecological care home, with a biomass boiler, solar panelling, LED energy-saving lighting and underfloor heating throughout to minimise its carbon footprint.

Nestled in the heart of Yorkshire, Whitby Court offers a warm and welcoming atmosphere for those seeking exceptional care. The team is dedicated to providing residents with a fulfilling and enriching lifestyle, all within a beautiful Yorkshire setting.

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Care Provided by Whitby Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Samantha Taylor-Rose (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (49)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Whitby Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,500
    • Self-Funded Nursing Care £1,150 – £1,800
    • RESPITE Self-Funded Residential Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Care £1,200 – £1,800
  • (these prices are only a guideline, please contact Whitby Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Whitby Court Care Home Reviews (73)

Total of 73, showing 61-73
9.8

Whitby Court Care Home has a Review Score of 9.8 (9.819) out of 10, based on 32 reviews in the last 2 years. Over all time Whitby Court Care Home has 73 reviews.

Overall Experience

  • 59
  • 12
  • 2
  • 0
  • 0

Date Published

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Review from Nichola B (Niece of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in care for some 6 years now and at Whitby Court since Easter 2014. I have therefore watched the home develop and evolve since it opened very nearly. Whitby Court has established a happy, homely, caring atmosphere - my aunt started on the ground floor but is now on the first floor as
she needs full nursing care. It cannot be easy for those (largely young) people but they maintain a cheery demeanour, retain the resident's dignity, give choices where possible - and they care for us, the family too.

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Review from A N (Son-in-law of Resident) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care given to my father in law. The overall standards of the home is excellent. Would recommend the home to anyone wanting to place a family member.

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Review from N N (Daughter of Resident) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with excellent staff. My father spent 8 months here and was extremely happy and well looked after. I was always made to feel welcome when I visited. The home is of a high standard both in the environment and in the care given.

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Review from Edward D (Brother of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my sister spends most of her time in her room, we have always found the staff to be very helpful. The home is always clean and well looked after. I would not have a problem recommending the home.

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Review from D H (Friend of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and attention were brilliant, all staff I saw were friendly towards visitors and residents. Assistance and time were given when needed. People are treated as individuals with dignity and support, with caring staff providing what I saw as an excellent service.

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Review from Elizabeth B (Daughter of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been in Whitby Court Care Home for over two years. We have found that the care she receives there is a of a very high standard. She has a comfortable room with a view of the surrounding area which makes a lot of difference to her contentment. She has only compliments for the staff who
are helpful and friendly (to visitors also). Mother is always encouraged to join in activities. She enjoys the music and films. The staff are swift to act if medical care is needed. Independence is encouraged where appropriate.
Overall, Whitby Court is a warm and caring environment. Our mother is happy and well cared for.

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Review from K W (Granddaughter of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Whitby Court threat my nan with complete dignity and respect. She felt completely at home. Her medication got completely sorted out. She felt really supported, enjoyed the variety of food provided. She enjoyed the variety of food provided. She enjoyed her room as it had a door which she
could open and enjoy the fresh air.
She had her favourite staff members but did get on well with a lot of the staff.

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Review from Sue B (Daughter of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always friendly and helpful.
Residents well care for. Rooms clean and tidy.

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Review from Michael M (Son of Resident) published on 28 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came to Whitby Court a year ago and was very happy until illness struck. She was admitted to Hospital and all but died in June 2016. On her return to Whitby Court, she suffered for several months however, I believe that the nursing care that she was afforded there brought her back around to the
woman that she is today and a truly memorable dominoes game. All I have to say to the staff at Whitby Court is Thank You.

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Review from Victoria O (Daughter of Resident) published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting my mother I always find the staff/management to be very friendly. My mother is very well looked after by the staff. She is always clean and happy. Whitby Court has a very good atmosphere. I would definitely recommend Whitby Court to anyone who requires residential care.

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Review from John (Husband of Resident) published on 25 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are all first class I cannot find any fault with the care and recommendation given to my wife who has been resident for several months already.

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Review from G W (Son of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum spent the last six months of her life in the care home and although it was never going to be like her own home we felt very fortunate that she was there. The home offer her a safe, clean environment with compassionate caring staff, we used to comment on how mum looked more cared for than she had
in years. Always clean and tidy and treated with dignity, if mum had a grievance it would be the food, she would have preferred home cooking. The family were involved in details of care plan, the manager was involved at all times very professional, efficient, showed compassion and care support and reassurance. Had the ability to do excellent professional job but was like a friend too. Very honest and transparent. Mum had a pain free peaceful death surrounded by people she knew and her family. She was supported in every way which was extended to family, which has allowed the family to have good memories of her last days in home.

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Review from K D (Daughter of Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't fault any aspect of care, was very homely. All staff were very pleasant and helpful. I'm hoping to stay again.

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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Whitby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Whitby Court Care Home is calculated as follows: ( (316 Excellents x 5) + (52 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 376 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Whitby Court Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Joshua

Joshua Fisher

Job Title: Operations Director

Joined: 2014

My dad founded Fisher Care Group with a vision to provide excellent care with kindness in beautiful homes. I'm proud to carry that legacy forward on his behalf, supporting our brilliant teams in providing the very best care possible for our residents.