Belong Warrington

Loushers Lane, Latchford, Warrington WA4 6RX
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9.9 85 Reviews
  • Belong Warrington, Warrington
Belong Warrington is a community care village, boasting a vibrant village centre, with facilities including a bistro, hair salon, exercise studio, function room and therapy rooms, which are open to the public daily.

It offers a number of care services to the wider community, including home care, a specialist day care service and an Admiral Nurse support service for people with dementia along with the client's carers.

The village has 72 suites in six households providing specialist care settings for 24-hour support, including nursing and dementia care. The village also has 18 apartments where people can live independently.

Care Provided by Belong Warrington

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 73 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Barry Devine (General Manager)
  • Admission Criteria
    • Subject to assessment
    • Ages 55+
  • Room Information
    • Single Rooms (73)
    • Single Rooms with ensuite Wet Room (73)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2011
    • Last Refurbishment: 2011
    • Number of floors: 3

Funding & Fees Guide for Belong Warrington

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,635 – £1,785
    • Self-Funded Residential Dementia Care £1,635 – £1,785
    • Self-Funded Nursing Care £1,635 – £1,785
    • Self-Funded Nursing Dementia Care £1,635 – £1,785
    • RESPITE Self-Funded Residential Care £1,735 – £1,885
    • RESPITE Self-Funded Residential Dementia Care £1,735 – £1,885
    • RESPITE Self-Funded Nursing Care £1,735 – £1,885
    • RESPITE Self-Funded Nursing Dementia Care £1,735 – £1,885
  • See key facts and pricing information on our website.


  • (these prices are only a guideline, please contact Belong Warrington to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Built on the site of the former Greenalls Brewery, Belong Warrington is close to the town and a short walk into the lovely village of Stockton Heath. They are easily accessible from the M6 and M56 motorways. In honour of their origins, each household in Belong is named after a local brewery and more about the town’s working heritage can be found at the local Warrington Museum and Art Gallery.


  • Parking
  • On-site parking is available.


Total of 85, showing 1-20
9.9

Belong Warrington has a Review Score of 9.9 (9.885) out of 10, based on 31 reviews in the last 2 years. Over all time Belong Warrington has 85 reviews.

Overall Experience

  • 77
  • 6
  • 2
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Date Published

85
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Overall Experience  Overall Experience 5.0 out of 5

My mother was placed into Belong Warrington for a period of respite. The staff could not have been better, so attentive and experienced. The household set up is really excellent, the rooms are great and the bistro facility is first class.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for such lovely feedback. We are overjoyed to hear your mother was happy with us and we were thrilled to have her join our Belong family. I will make sure your review is passed on to the entire team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum came into respite seven days ago and has settled in very well. I have found all the staff very friendly and professional and know that my mum is being looked after and is safe. We have eaten in the bistro every day and the food is excellent and very good value for money.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our village team will be delighted to hear that your mum is settled and happy and you are enjoying our services.


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Overall Experience  Overall Experience 5.0 out of 5

My dear friend went into Belong after a fall at home, she had previously attended there for day care. known as experience days, which she loved, the staff were so warm and caring with her and myself, nothing was too much trouble so it was a given that Belong was a place that I knew she would be cared
for with warmth and understanding and that nothing would be to much trouble for them. My friend had a fall at home and this was the deciding factor for her to go as a resident. The manager made this process as easy as possible, both for her and myself, as these decisions are never easy to make. She has settled well into her household due to care from all the staff and she loves her room which is beautiful like a first-class hotel. Every member of staff in this care facility has a lovely disposition and will go out of their way to make everyone feel comfortable and welcome. It also has a really lovely bistro with quality food that residents and visitors can have food or a coffee and chat.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for taking the time to submit your review of Belong Warrington. We are so touched by your kind words, and will aim to keep our services to such high standards. We are delighted to hear that your friend is so settled and happy and I will ensure that your feedback is shared with all the team.


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Overall Experience  Overall Experience 5.0 out of 5

Belong Warrington is lovely. Apartments are spacious and attractive. There are social spaces and regular events. The bistro serves home-cooked, nutritious meals. However, the best thing about Belong is its staff. They cannot do enough to help service users and their families. I can personally vouch
for this when we experienced specific problems. Every staff member behaves as if they love their job and are truly caring. I would not hesitate to recommend Belong Warrington for anyone's loved ones.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for such lovely feedback. We are overjoyed to hear that you are happy with our staff and services. I will make sure your review is passed on to the Belong Warrington teams.


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Overall Experience  Overall Experience 5.0 out of 5

Brilliant care by all at Belong Warrington. Everyone there was empathetic, patient and supportive. I am so pleased we chose Belong Warrington to care for my mother during her last couple of months. Thank you everyone but especially three members of staff, in particular, and all in Trinity.

Reply from Barry Devine, General Manager at Belong Warrington

Please accept our condolences; it was a privilege to care for your mother and we are pleased to know she had the great care and support that she needed. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the team at the village.


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Overall Experience  Overall Experience 5.0 out of 5

If you are looking for somewhere you can trust to care for your loved one, you need to look no further than Belong Warrington.
I considered so many care options for my lovely Mum and no organisation came close to Belong and its ethos.
The care resembles that of living at home with family.
I was
devastated when my local Belong had no availability. I reached out to Belong Warrington, who was brilliant in supporting Mum's move and accommodating her needs.
I can't start to express how grateful I am for every single person who supported and cared for both Mum and myself over the past couple of weeks.
From the moment I found Belong Warrington, I knew it was right.
I just wish Mum had joined the lovely Belong family so much earlier, prior to her passing.
Thank you to everyone for being all kinds of amazing.
Love and best wishes.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Belong Warrington team to read your heartfelt comments and I will ensure they are shared with everyone. Thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Belong Warrington only a few days ago but the level of care is excellent, room was ready and very clean. What I have experienced, so far, is excellent in cleanliness, care and support. Everyone is friendly and welcoming. Every day we go in and always a cuppa on-hand. Mum has settled really
well. Thank you.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for submitting such a kind review. We are delighted to hear your experience has been a good one since your mum recently joined our Belong Warrington family. It's a great pleasure to have your mum with us and to know that she has settled so well.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot speak more highly of Belong from when my mother first arrived there, pleasant staff knowing their jobs and giving my family the confidence she was in good and safe hands as she was a very sick lady. Her room was ultra clean, light and airy. Medical staff and carers were kind and sympathetic and
I noticed how well they interacted with the residents, talking to them as equals. Nothing was ever a problem, they had a solution for any concerns about our mum that we had. Overall, super impressed! Bistro staff also offered us a break from the room so we could have breakfast or lunch or just a coffee. Staff there also very pleasant. Overall, no complaints, would highly recommend Belong. Thank you.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong Warrington; we are so delighted to hear this has been your overall experience and I will make sure your kind words are passed to the village team.


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Overall Experience  Overall Experience 5.0 out of 5

I honestly can't praise Belong Warrington enough. The location, the building appearance, decor and all staff are wonderful.
Nothing is too much trouble and the staff really do care about their patients and residents.
I am still amazed at how much it is like a five-star hotel. It's lovely and clean
and no obnoxious smells as soon as you enter a household. My relative is treated with dignity and respect.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you so much for taking the time to post this lovely feedback. We aim to maintain high standards at Belong Warrington and our team works really hard to ensure a friendly, homely and welcoming environment; we are so delighted to hear this has been your experience.


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Overall Experience  Overall Experience 5.0 out of 5

Belong Warrington provided excellent respite care for my father-in-law for five weeks. The quality of care and the professionalism of the staff were excellent, as were the facilities.
Staff were always available to discuss any issues. Respite care provided my wife and I a well-earned break off for
over three years of looking after my father-in-law. We shall do it again!

Reply from Barry Devine, General Manager at Belong Warrington

Thank you so much for your positive feedback on the support provided at Belong Warrington. We are delighted to hear your father-in-law had such a good experience with us and that the care was beneficial to all of you, as a family.


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Overall Experience  Overall Experience 5.0 out of 5

There is a world of difference between a care home and a home that truly cares. Which is why we are delighted to share our appreciation and gratitude for the exceptional service and compassionate care my mother received during her time at Belong. The level of empathy, kindness and professionalism demonstrated
by the entire care home staff far exceeded our expectations and made a significant positive impact on both my mother's well-being and our family's peace of mind.
From the moment my mother arrived at Belong, she was treated with the utmost respect and dignity. The staff took the time to understand her unique needs, preferences and personality, ensuring that her care plan was tailored specifically to her. This personalised approach not only addressed her physical needs but also honoured her emotional and mental well-being.
I'll be forever thankful for the incredible work you do and the remarkable difference you make in the lives of those you care for.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you so much for taking the time to post this incredibly moving feedback. It was a great privilege to support your mum and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Belong Warrington teams to read your comments and I will ensure they are shared with everyone. Thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

My husband moved to Belong Warrington eleven days ago. Previously he had regularly attended and loved the excellent Experience Days offered at Belong. The staff always made him feel very special. This positive experience together with initial meetings with the manager gave me the confidence to choose
Belong for my husband's ongoing dementia nursing care. In the short time he has been a resident I have been very impressed by the philosophy, physical environment, and caring staff. Inevitably issues arise in any establishment, especially in the early days as staff and residents get to know each other better, but I have been greatly impressed and reassured by the exemplary response of the manager and other staff to a problem I raised. Commendably the manager is highly visible and present to residents, relatives, and staff alike. The staff in the 'household' are very kind and thoughtful and the chef keeps him well-fed with a soft diet and hot chocolate. Thank you all so very much!

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong Warrington and our team work really hard to ensure a friendly, homely, and welcoming environment. We are so delighted to hear this has been such a positive experience for you both and that we have been able to make this transition a happy one. I will make sure your kind words are passed to the entire village team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Belong Warrington after us taking her out of another care home (she wasn't being looked after or cared for). When she was in there, I had so many sleepless nights worrying. Since being in Belong, she has gained weight, looks well and seems settled and happy.
It is such a relief to know
she is happy and properly cared for. Thank you.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for submitting such a kind review. We are delighted to hear your experience with Belong has been a good one and that your mum is thriving and happy. Thanks again for choosing Belong Warrington, it's a pleasure to have your mum with us.


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Overall Experience  Overall Experience 5.0 out of 5

Our experience of Belong Warrington to date has been excellent on all levels - from the initial enquiry until the day my mum moved in as a new resident. We have been made welcome, as a family, and treated with kindness and understanding by the manager and all the staff at every stage of our Belong journey.
It is very reassuring to know that my mum is safe and cared for in her new life and is moving forward as a resident at Belong Warrington. Many thanks to you all.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you very much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our Belong Warrington team to know that this is appreciated and we are very pleased to have your mum here with us.


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Overall Experience  Overall Experience 5.0 out of 5

The whole experience for my nana has been excellent. From her first day of arriving at Belong, she settled in really well.
The overall transformation in her is brilliant. She's eating and drinking more and enjoying her life again, taking part in the daily activities.
So glad we made this decision
for her!

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for taking the time to provide this lovely feedback. We are delighted to know that your nana is settled and enjoying her life again at Belong Warrington and that the dedication of our village teams is making such a difference to her overall well-being.


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Overall Experience  Overall Experience 5.0 out of 5

Following my Dad's Alzheimers diagnosis in September 2023, I didn't know where to turn to help. Dad lives alone and we had to organise suitable care at home but being at home for long periods alone and myself having to work full time just wasn't helping him or his diagnosis.
I looked into several
daycare providers but didn't find anything suitable for my dads needs until I visited Belong, Warrington. My dad started attending Belong Experience Days once per week in February and has since increased his visits to twice weekly due to the benefit these are giving him. He loves his dominoes, helping with the garden and really enjoys it when they have music days.
He loves his visits and the staff are amazing with him, he always tells me they make a fuss of him. Honestly, I cannot thank the staff enough for what they have given my Dad and he has also found some new friends along the way.

Reply from Louise Ann Kelly, Experience Co-Ordinator at Belong Warrington

Thank you very much for taking the time to provide us with this feedback. We are delighted that you are finding our daycare service a valuable way of helping to support your dad and that he loves the activities so much during his frequent visits to Belong Warrington. We look forward to your dad's next visit.


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Overall Experience  Overall Experience 5.0 out of 5

Belong have welcomed and settled my mum into her new home. The kindness, care and attention she has been shown has been second to none. All the care staff and ancillary staff take time to engage with her and she feels loved and cared for. Nothing is too much trouble for the staff. They definitely go
above and beyond.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for such lovely feedback. We are delighted to hear your mum is so happy with us and feels loved and cared for. I will make sure your review is passed on to the entire Belong Warrington village team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, conscientious and hardworking.
They are always very welcoming and treat my father as if he were a loved family member.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear your dad feels like a loved member of our Belong Warrington family.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant. If I could give more than 100%, I would do so.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for submitting such a kind review. We are delighted to hear your experience with Belong has been a good one. Thanks again for choosing Belong Warrington.


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Overall Experience  Overall Experience 5.0 out of 5

Mum had just come out of hospital and needed some special care to help her recover and Belong Warrington Specialist Day Care definitely provided this. The staff listened to what we needed and gave good suggestions for Mum's care. In a couple of days, the improvement was so noticeable. The staff have
been brilliant, caring, thoughtful, putting Mum first and going out of their way to ensure she is happy. You all got a big hug and thank you from all of the family.

Reply from Louise Ann Kelly, Experience Co-Ordinator at Belong Warrington

Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our Belong Warrington experience day team will be delighted to hear that your mum is showing such improvement and is settled and happy.


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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Belong Warrington is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Belong Warrington is calculated as follows: ( (327 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 364 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belong Warrington is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2022

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (6)

Barry

Barry Devine

Job Title: General Manager

Barry Devine is an experienced care professional, with experience both provider side and as an inspector of adult social care with the Care Quality Commission. He is passionate about ensuring the quality of life, positive outcomes, effective teamwork and continuous improvement through person-centred practice.


His experience includes roles supporting autistic people and people with a learning disability to live independent and fulfilled lives, including building and training teams of support workers to provide high-quality support for people living in their own homes.


Before this, as an inspector for the health and social care regulator, Barry was responsible for assessing providers’ compliance with standards, as well as using his background and CQC operational experience to inform policymaking and help design and deliver training for inspection managers on its implementation.


Olivia

Olivia Wilkinson

Job Title: Support Manager

Olivia was previously a Lead Senior Support Worker at Belong Atherton and has worked at the Warrington village supporting the management team with all aspects of governance within the village, before being appointed to the role of Assistant Support Manager in early 2023.


Andrea

Andrea Knight

Job Title: Front of House Manager

Joined: 2011

Andrea has worked in the care industry for eight years, having started her career as a domiciliary care worker in 2009, before joining the Belong Atherton team as a support worker, when it opened in 2011.


Andrea has extensive experience in administration and customer service and was promoted to Acting Front of House Manager for 9 months at Atherton before progressing to Front of House Manager at Belong Warrington in 2017.


Louise

Louise Mcmullen

Job Title: Village Nurse Manager

Louise was appointed to the nursing team at Belong Warrington in 2023, after a four-year track record as Village Nurse Manager at the CQC Outstanding rated village, Belong Atherton. With over a decade’s experience in nursing, she is a qualified mentor of student nurses and is an instrumental member of the village’s leadership team.


Louise's nursing career began at the age of 22 at the Royal Navy as part of the Queen Alexandra’s Royal Naval Nursing Service. She completed her nurse training at the Royal Centre for Defence Medicine at Queen Elizabeth Hospital in Birmingham for 3 years, and once qualified, she was promoted to Leading Naval Nurse and was posted to Fort Blockhouse in Portsmouth, where she worked at Queen Alexandra Hospital.


In 2008, Louise was deployed on an operational tour to Afghanistan, working at the multinational, UK-LED Role 3 hospital in Camp Bastion, Helmand Province, caring for injured soldiers, opposition forces as well as the local Afghanistan villages and children. This hospital outperformed all UK major trauma centers with a survival rate of 98%!


Louise then spent six months in Afghanistan and worked on the RFA Argus, the primary casualty receiving ship which has a 100-bed medical complex onboard.


Louise Ann

Louise Ann Kelly

Job Title: Experience Coordinator

Louise is responsible for the village’s Experience Days and events and activities programme for customers, tenants and members of the wider community, as well as driving
meaningful occupation for residents across all households.


Nicola

Nicola Hewitt

Job Title: Belong at Home Area Manager

Details to follow.


Frequently Asked Questions about Belong Warrington

What types of Care is Belong Warrington registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Belong Warrington provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Belong Warrington have?

There are 73 Single Rooms.

What are the Facilities & Services at Belong Warrington?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belong Warrington to the centre of Warrington?

0.8 mile(s) as the crow flies, distance by road may be significantly further.