Mossvale Care Home

151 Mossvale Road, Glasgow G33 5PT
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9.3 42 Reviews
  • Mossvale Care Home, Glasgow
Mossvale Care Home is a purpose built care home set across two floors. The home is modern, bright and welcoming, with 61 spacious, highly decorated bedrooms each with their own ensuite wet rooms.

Residents can choose from three lounge/dining rooms on each floor, where they can meet with friends and family. The home's location offers both views of the conservation area surrounding Hogganfield Loch as well as close proximity to amenities including bus routes and local shops.

The home benefits from large gardens, where residents can access the gardens freely and safely. This is a fabulous space, which is tranquil and relaxing to enjoy those summer days. There is an onsite hair salon and a dedicated hairdresser within the home to take care of your pampering needs and a barber regularly visits the home.

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Care Provided by Mossvale Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Ainsworth (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (61)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Mossvale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,450 – £1,450
    • Self-Funded Residential Dementia Care £1,450 – £1,450
    • Self-Funded Nursing Care £1,450 – £1,450
    • Self-Funded Nursing Dementia Care £1,450 – £1,450
    • RESPITE Self-Funded Residential Care £999 – £999
    • RESPITE Self-Funded Residential Dementia Care £999 – £999
    • RESPITE Self-Funded Nursing Care £999 – £999
    • RESPITE Self-Funded Nursing Dementia Care £999 – £999

  • Fees are all-inclusive of personal care, accommodation, all meals, snack & drinks, all activities, both in and out of the care home. personal laundry and labelling of clothes, hairdressers, home newspapers and magazines, access to wifi.
    Enjoy a summer respite staycation Stree Free Summer with all-enclusive care for £999 until the end of August *Respite stays have a minimum stay of 2 weeks* Maximum 3 weeks at £999, normal price apply thereafter
  • (these prices are only a guideline, please contact Mossvale Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Appointments not necessary. Disabled access both on ground and 1st floors.


  • Parking

  • Parking onsite and free


Mossvale Care Home Reviews (42)

Total of 42, showing 1-20
9.3

Mossvale Care Home has a Review Score of 9.3 (9.289) out of 10, based on 8 reviews in the last 2 years. Over all time Mossvale Care Home has 42 reviews.

Overall Experience

  • 38
  • 3
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  • 0
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Date Published

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Review from M M (Sister of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic in all aspects, staff introduced themselves to me and my brother as soon as we arrived. He now thinks he stays in a 5-star hotel which in my opinion tells you how wonderful Mossvale is. So far his care has been exceptional. We had a bad experience in the past with other care homes but now
he is happy and content and smiling for the first time in nearly 2 years.

Reply from Rachel Ainsworth, Home manager at Mossvale Care Home

Thank you so much for your kind remarks, I will pass them on to all the staff. Regards


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Review from Joanne M (Daughter of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident in June of this year. Our whole experience has been fantastic. All the staff and facilities are excellent. My mum has settled in very well, and I am very thankful for this and the care they give to my mum.

Reply from Rachel Ainsworth, Home manager at Mossvale Care Home

Thank you so much for the lovely feedback; I will pass your comments on to all the staff. Regards.


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Review from Brenda B (Daughter of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have nothing but praise for the staff in Mossvale. They do an amazing job and we know our mum is well looked after. There is an excellent activity plan every week and they do their best to get the residents out and about when possible.

Reply from Rachel Ainsworth, Home manager at Mossvale Care Home

Hi Brenda Thank you so much for all your kind words, I will pass these on to all the staff Kind Regards.


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Review from Kathleen D (Niece of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home. Staff very friendly. You can visit anytime. They are very transparent. Activities on each day for residents. Felt at ease visiting, and nothing was too much trouble. Very clean and tidy!

Reply from Rachel Ainsworth, Home manager at Mossvale Care Home

Thank you so much for your kind remarks; I will pass this on to all the staff kind. Regards.


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Review from M S (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mossvale Care Home has great, friendly, professional staff. It's got a great programme of activities for the residents and is very clean and tidy. The manageress is a lovely, friendly lady and very approachable and gets great respect from her staff and this is important.

Reply from Rachel Ainsworth, Home Manager at Mossvale Care Home

Thank you so much for your kind words, it is much appreciated. Kind regards.


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Review from David S (Son of Resident) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother settled very well and treated very good. Very safe environment and friendly staff. Food could be better.

Reply from Rachel Ainsworth, Home Manager at Mossvale Care Home

Thank you David for your kind feedback and for taking the time to complete this, it is much appreciated.


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Review from Anne H (Daughter of Resident) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The hardest thing we had to do was accept my dad had to go into care. When we were shown around Mossvale Care Home it felt so homely and friendly. We have not been disappointed, my dad has been living here for several months now. Knowing he's happy, safe and well cared for is everything we wanted. The
staff are all amazing and nothing is too much, they all go above and beyond. Knowing my dad is part of the Mossvale family makes leaving him there so much easier after every visit, thank you all at Mossvale!

Reply from Ray Ainsworth, Home Manager at Mossvale Care Home

Thank you for your kind words and review. It's our pleasure to support your dad at Mossvale Care Home and we are delighted he is part of the Mossvale Family. We will pass the feedback on to the staff.


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Review from Tommy F (Son of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The cafe is a welcome initiative to the home. Lovely decorated and a nice place to sit. It makes for a much more pleasant visit for both residents and visitors. It is also good to meet other residents and their visitors and to hear different voices.
Suggest maybe add a small library where visitors
can bring books, magazines etc.
Also, a good place to have better interaction with the staff on a less formal basis.

Reply from Rachel Ainsworth, Home manager at Mossvale Care Home

Hi Tommy
Thank you so much for your kind remarks
I will definitely look at an area for a small library
Kind Regards


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Review from Sandra W (Sister of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very happy and settled in Mossvale Care Home. I am confident that she is being very well looked after and pleased to be kept informed of any health or other problem that might arise.
The one fly in the ointment, for all members of my family, is the two pugs who bark and growl when we enter
the building. When this happens, I ask that they be removed, which a member of staff will do.

Reply from Rachel Ainsworth, Home manager at Mossvale Care Home

Thank you for your kind remarks, any time you or your family are visiting we will continue to remove the dogs for your comfort.
Regards


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Review from Amanda O (Niece of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt, who has dementia, has resided in Mossvale Care Home for 3 months and has received excellent care by the hardworking staff. Our family are provided with constant updates on her ever changing care needs by her carers and the nursing staff. The activities coordinator organises various things for
the residents to do to fill their day, from baking, knitting, crafts, singing, etc. My aunt regularly has her hair and nails done. I can honestly say that she is well cared for.

Reply from Ray Ainsworth, Home manager at Mossvale Care Home

Thank you Amanda for your kind feedback, I will pass your kind words on to the staff.
It is much appreciated.
Kind Regards.


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Review from Mary H (Sister of Resident) published on 27 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are happy to see my brother settled and happy. His carers look after him very well and keep us updated on any issues with him. They also inform us of any activities he has attended or are available to him. The staff in Mossvale Care Home are friendly, caring and welcoming. Thank you
for looking after him.

Reply from Ray Ainsworth, Home Manager at Mossvale Care Home

Thank you for your kind words and review. It is our pleasure to support your brother within the home. We will pass on the feedback to the team, Thanks Ray


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Review from Rhona P (Daughter of Resident) published on 21 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been a resident for 4 years and 4 months, the staff are exceptional and make her smile every day, she is settled and loved, even when we can't get close there is always someone that cares for her around. Even during the pandemic, they tried so hard to keep in contact with family which
was exceptionally hard for everyone concerned. The activities keep residents motivated and happy they do a fantastic job, and their social media letting you see your loved ones is so good for all family members to see loved ones even when they are not close by. Couldn't think of a better place for my mum, when we take her out and bring her back she smiles and says I'm home. Means the world, knowing loved ones are happy.

Reply from Sarah Speirs, Regional Support Manager at Mossvale Care Home

Thank you for your review and kind words. I am pleased to hear that you are happy with the care at Mossvale Care Home. We will pass on your feedback to our staff team.


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Review from Jacqueline B (Daughter of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the care and relationships that all staff and management have with my mother, they go above and beyond their job description. There is always some kind of entertainment/activities for the residents to stimulate them. I have never had many issues with them but any that I have had
has been dealt with instantly and efficiently.

Reply from Terry Blackwood, Home Manager at Mossvale Care Home

Thank you for you review and kind words. I am pleased to hear that you are happy with the care as Mossvale Care Home. We will pass on your feedback to the staff.


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Review from Bernadette H (Daughter of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mossvale has been the best move for both my parent's since my dad moved in February this year. He has settled in great with the help of the fantastic team of staff and Mum and the rest of the family have peace of mind that he is well looked after and is happy and safe. Mossvale was highly recommended
by my husband's family who also have relatives in the home which was the main reason we chose Mossvale after a bad respite experience in another home. All the staff are so approachable and nothing is a bother or hassle for them. The entertainment that is organised is great and the girls are always encouraging Dad to join in! One member of staff, in particular, has been great at dealing with any problems or questions we have had, he will be a great loss to the home.

Reply from Terry Blackwood, Home Manager at Mossvale Care Home

Thank you for your kind words and review. I am delighted to hear your dad has settled in the home. We will pass on your feedback on to the staff.


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Review from H F (Wife of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found management and staff very approachable.
I am happy with this home.

Reply from Terry Blackwood, Home manager at Mossvale Care Home

Thank you for your review. I am pleased to hear that you find both the management and staff to be approachable.


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Review from S L (Friend of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly on arrival, met by staff at the front door who made me feel very welcome and directed me to my friend's room for my visit. Found the care home very clean and staff very nice and chatty.

Reply from Terry Blackwood, Home Manager at Mossvale Care Home

Thank you for your kind words and review. We will pass this on to the team. We are glad you have had a good visit and found the staff welcoming.


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Review from Ashley C (Granddaughter of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolute best care home hands down, in my opinion! Wouldn’t go anywhere else. The staff are amazing and very very attentive! My gran has settled in so so well and she has become a new woman since being in here. I am so happy she has been getting well taking care of!

Reply from Terry Blackwood, Home manager at Mossvale Care Home

Thank you for your kind words, I have passed these to the staff at Mossvale.


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Review from E F (Daughter of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mossvale staff have been amazing in helping my mum settle in the home. She was admitted through Covid and they all did an amazing job.
This has continued to date and improvements are still ongoing.
Very clean and welcoming home.

Reply from Terry Blackwood, Home manager at Mossvale Care Home

Thank you for your kind words, these have been passed to all the staff at Mossvale.


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Review from A M (Daughter of Resident) published on 9 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I must say that since the new manager has started I have seen a great improvement in the way the care home is moving forward. He is always ready to listen to anything I have concerns about and will sit and talk them over and I come home feeling reassured that my mum is being well cared for. The home
has some lovely staff who are truly interested in getting to know their residents. The new chef is also a hit cooking up some lovely meals and cakes for the residents. I know my mum is getting the care she needs at this stage of her life.

Reply from Terry Blackwood, Home Manager at Mossvale Care Home

Thank you for your kind words and review. I am glad that you have seen improvements in the care home. We will continue to make improvements within the care home with residents, relatives and staff fully involved. I am also glad that you are seeing improvements in the meals. I will pass on your feedback to the team.


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Review from Margaret M (Daughter of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum has been in the home for four years. It has gone through changes, especially in the past year. Staff are kind. The dementia unit is in dire need of decorating and updating. There were 4 activity coordinators where now there is one, which is a concern. Activities are vitally important and more activities
should be a priority. One person is not enough. Overall, Mum is content. However, more staff interaction with clients in the lounge areas would be good. A gardening group has been set up where relatives can come in and do work but the owners need to invest in new garden furniture.

Reply from Terry Blackwood, Home manager at Mossvale Care Home

Thank you for your review. We are currently working on making our dementia unit more dementia friendly and this will include a refurbishment of the communal living areas such has the lounges and the corridors. At present, we are working with one activity co-ordinator however, we are actively recruiting to try and fill the vacancy. In the meantime, care staff are supporting with delivery of meaningful activities. The dedication of all relatives involved in the gardening club has been amazing as it has made such a difference to the garden in such a short period of time. Once the garden is complete, new furniture will be purchased for both residents and their families to use.


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Current Review Score: 9.3 (9.289)

Overview of Review Score

The Review Score of 9.3 (9.289) out of 10 for Mossvale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Mossvale Care Home is calculated as follows: ( (82 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.456 Points relating to the number of positive Reviews for Mossvale Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 8 Positive Reviews ÷ 12.2 = 0.656

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 04 Mar 2025

We have a limited number of vacancies in our home. Please do not hesitate to get in touch if you need any assistance in finding care and support for your loved one. We also operate a waiting list.


Awards / Recognitions (0)

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Meet the Team (1)

Alan

Alan Twigg

Job Title: Regional Director

Joined: 2021

I joined the Care Home in January 2021, I have worked in Health and Social Care since I qualified as a Nurse in 2010. During this time I have worked in a variety of care homes in several different roles and worked in Regional Roles for the past five years.


I graduated from the University of the West of Scotland in 2010 and have been nursing ever since.


I have a passion for caring for the elderly and have loved working in Care homes as my full Nursing Carer. It's an honour and privilege to work in the Social Care Sector.


Frequently Asked Questions about Mossvale Care Home

What types of Care is Mossvale Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mossvale Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Mossvale Care Home have?

There are 61 Single Rooms.

What are the Facilities & Services at Mossvale Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mossvale Care Home to the centre of Glasgow?

4.2 mile(s) as the crow flies, distance by road may be significantly further.