The care and respect she received was excellent. My only regret is not finding it sooner
Linda H (Daughter of Resident)
I cannot commend Mossvale Care Home enough. If I have to go into care, I would choose there.
Ann B (Daughter of Resident)
He now thinks he stays in a 5-star hotel which in my opinion tells you how wonderful Mossvale is.
M M (Sister of Resident)
Fees are all-inclusive of personal care, accommodation, all meals, snack & drinks, all activities, both in and out of the care home. personal laundry and labelling of clothes, hairdressers, home newspapers and magazines, access to wifi.
Enjoy a summer respite staycation Stree Free Summer with all-enclusive care for £999 until the end of August *Respite stays have a minimum stay of 2 weeks* Maximum 3 weeks at £999, normal price apply thereafter
Appointments not necessary. Disabled access both on ground and 1st floors.
Parking onsite and free
Mossvale Care Home has a Review Score of 9.3 (9.289) out of 10, based on 8 reviews in the last 2 years. Over all time Mossvale Care Home has 42 reviews.
Review from I M (Resident) published on 14 April 2022
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Reply from Terry Blackwood, Home manager at Mossvale Care Home
Thank you for your kind review. I am glad you enjoy living at Mossvale Care Home and are pleased with our staff team.
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Review from Catherine P (Wife of Resident) published on 7 April 2022
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Reply from Terry Blackwood, Home manager at Mossvale Care Home
Thank you for your lovely review. I have passed on your kind words to our staff at Mossvale.
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Review from A M (Daughter of Resident) published on 25 March 2022
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Reply from Terry Blackwood, Home Manager at Mossvale Care Home
Thank you so much for such a kind review. I am so pleased that your mum has settled within the care home. I will pass on your feedback to the team at Mossvale.
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Review from Susan T (Resident) published on 25 March 2022
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Reply from Terry Blackwood, Home Manager at Mossvale Care Home
Thank you for your review. It's our pleasure to have you stay at Mossvale Care Home.
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Review from E C (Resident) published on 25 March 2022
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Reply from Terry Blackwood, Home Manager at Mossvale Care Home
Thank you for your review, it's our pleasure to have you staying with us at Mossvale Care Home. We will pass on your feedback to our team.
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Review from Rebecca C (Resident) published on 25 March 2022
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Reply from Terry Blackwood, Home Manager at Mossvale Care Home
Thank you for your review. We are delighted that you feel well taken care of. It is a pleasure to have you stay with us at Mossvale Care Home. We will pass on your feedback to the team.
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Review from Leon S (Resident) published on 25 March 2022
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Reply from Terry Blackwood, Home Manager at Mossvale Care Home
Thank you for your review. It's our pleasure to have you living with us at Mossvale Care Home.
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Review from H C (Resident) published on 25 March 2022
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Reply from Terry Blackwood, Home Manager at Mossvale Care Home
Thank you for your kind words and review. It's our pleasure to have you staying with us at Mossvale Care Home. We will pass on the feedback to our team.
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Review from Ann B (Daughter of Resident) published on 16 February 2022
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Reply from Terry Blackwood, Home manager at Mossvale Care Home
Thank you for taking the time to provide us with this exceptional review and for your kind words. I have passed on your lovely comments to all the staff at Mossvale.
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Review from Harry W (Son of Resident) published on 15 February 2022
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Reply from Terry Blackwood, Home Manager at Mossvale Care Home
Thank you for your kind words. I have passed on your comments to all the staff at Mossvale.
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Review from Lindsay L (Daughter of Resident) published on 10 February 2022
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Reply from Terry Blackwood, Home manager at Mossvale Care Home
Thank you for your kinds words Lindsay. I have passed on your lovely comments to all the staff at Mossvale.
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Review from Rosie S (Daughter of Resident) published on 26 November 2021
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Reply from Sarah Speirs, Regional Support Manager at Mossvale Care Home
Thank you so much for taking the time to leave a review, this means so much to our dedicated staff team.
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Review from Sarah S (Daughter of Resident) published on 18 November 2021
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Reply from Sarah Speirs, Regional Support Manager at Mossvale Care Home
Thank you so much for your kind words. I will pass on the feedback to the team at Mossvale who will be over the moon.
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Review from Lorraine M (Daughter of Resident) published on 18 November 2021
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Reply from Sarah Speirs, Regional Support Manager at Mossvale Care Home
Thank you so much for your kind words. I will pass on the feedback to the team at Mossvale who will be over the moon.
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Review from Carly G (Friend of Resident) published on 18 November 2021
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Reply from Sarah Speirs, Regional Support Manager at Mossvale Care Home
Thank you so much for your kind words. I will pass on the feedback to the team at Mossvale who will be over the moon.
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Review from Linda J (Daughter of Resident) published on 15 November 2021
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Reply from Sarah Speirs, Regional Support Manager at Mossvale Care Home
Thank you for your lovely review Linda, we will share this with the team.
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Review from M B (Daughter of Resident) published on 11 June 2021
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Reply from Alan Twigg, Regional Manager at Mossvale Care Home
Thank you so much for your kind words. I will pass on the feedback to the staff at Mossvale, who will be over the moon.
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Review from Pam F (Daughter of Resident) published on 11 June 2021
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Reply from Alan Twigg, Regional Manager at Mossvale Care Home
Thank you for your kind words, the team at Mossvale will be delighted with your feedback.
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Review from Helen B (Daughter of Resident) published on 10 June 2021
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Reply from Alan Twigg, Regional Manager at Mossvale Care Home
Thank you for your kinds words. I have passed on your feedback to the staff. Once COVID restrictions have been relaxed further we would happily have you join your mum for a meal in the care home if you would like.
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Review from Linda H (Daughter of Resident) published on 31 July 2019
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The Review Score of 9.3 (9.289) out of 10 for Mossvale Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Mossvale Care Home is calculated as follows: ( (82 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.456 Points relating to the number of positive Reviews for Mossvale Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 8 Positive Reviews ÷ 12.2 = 0.656
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 04 Mar 2025
We have a limited number of vacancies in our home. Please do not hesitate to get in touch if you need any assistance in finding care and support for your loved one. We also operate a waiting list.
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Job Title: Regional Director
Joined: 2021
I joined the Care Home in January 2021, I have worked in Health and Social Care since I qualified as a Nurse in 2010. During this time I have worked in a variety of care homes in several different roles and worked in Regional Roles for the past five years.
I graduated from the University of the West of Scotland in 2010 and have been nursing ever since.
I have a passion for caring for the elderly and have loved working in Care homes as my full Nursing Carer. It's an honour and privilege to work in the Social Care Sector.