Homefield Grange Care Home

Salisbury Road, Christchurch BH23 7AR
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9.7 68 Reviews
  • Homefield Grange Care Home, Christchurch
Homefield Grange is situated in the picturesque village of Winkton, Christchurch, on the site of a former school, providing quality residential, nursing and dementia care for 64 residents on a permanent and short stay basis.

Luxuriously furnished with a cosy feel with various lounges which are perfect for socialising, to a cinema room, bistro area and hairdressing salon, there’s plenty to keep residents engaged as well as delightful landscaped gardens. All bedrooms are en-suite featuring a flat screen TV, telephone point, safety features and nurse call system.

They are proud to be part of the only care home group to have their own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

Homefield Grange offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.

Care Provided by Homefield Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Adina Serban (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Homefield Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,670
    • Self-Funded Nursing Dementia Care from £1,700
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,665
    • RESPITE Self-Funded Nursing Care from £1,720
    • RESPITE Self-Funded Nursing Dementia Care from £1,755
  • (these prices are only a guideline, please contact Homefield Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Parking
  • Parking available on site.


Homefield Grange Care Home Reviews (68)

Total of 68, showing 1-20
9.7

Homefield Grange Care Home has a Review Score of 9.7 (9.713) out of 10, based on 24 reviews in the last 2 years. Over all time Homefield Grange Care Home has 68 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Mum came to Homefield Grange from Poole hospital, I had support from the outset from the client liaison staff, nursing staff and carers.
Mum was treated with compassion and dignity throughout her short stay with her nursing an daily care needs being tended to with care and compassion.
I was kept
up to date at all times and always felt welcomed + heard. Thank you.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave a review for Homefield Grange Care Home and for your positive comments about our home and team. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team who will be happy with your 5* review.


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Overall Experience  Overall Experience 4.0 out of 5

My husband was only at the home for a short while. As a family, we felt that his physical and mental needs were cared for very well. When he passed away, the staff were extremely kind and caring.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for your kind words and recognition of the team at Homefield Grange Care Home. We are so sorry for your loss, and we hope we made your husband's time with us as comfortable and as peaceful as possible. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 4.0 out of 5

To the best of my knowledge, this is a good and caring home to live in and the residents needs are met. The staff are friendly, happy and helpful. The residents all seem happy. This home is lovely and clean.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave a review for Homefield Grange Care Home. The care and services we provide to our residents and their families are important to us, and we were delighted to read your comments about the team and the home.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has had respite care here. It is a really good place: clean, spacious, caring staff and good food. Clearly it is well run as all staff work well together and are happy in their work. There are good quality activities most days. As family members we have also been well supported by staff which
has been very much appreciated.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families are extremely important to us. Your comments have been shared with the team who will be delighted to hear your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Homefield Grange for two and a half years now. She is 93 years old and has dementia. Homefield Grange is now her home.
Homefield Grange is not perfect, sometimes mum wears clothes that aren't hers, sometimes the tablecloths might be a bit messy BUT my mum is warm, well
fed and extremely well looked after.
She is also happy. She may not be living in the world we know but she is happy in her world and that means so much to me.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and all comments will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My review remains the same as earlier this year, Homefield Grange are outstanding, caring and professional, a superb team. Thank you.
Homefield Grange have looked after my mum for nearly 4 years. She was diagnosed with vascular dementia and has suffered multiple falls. As her health has steadily declined,
the team have sensitively and professionally supported her care and well-being. Now under the able caring and knowledgeable leadership of the manager, the team are brilliant - as much as they are able to create a happy and homely environment for all the residents. Thank you for looking after mum.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. All comments will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy in Homefield Grange, which is no mean feat because she always used to say she would never consider moving to a care home in later life. Subsequent ill-health, however, necessitated full-time nursing care and mum relented. Both she, and wider family, are very pleased and grateful
that she has been able to move to Homefield Grange - a haven of calm and efficient care. Friendly staff provide for her needs while maintaining her dignity. Thank you Homefield!

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave a review for Homefield Grange Care Home and your positive comments about our home and team. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your comments have been shared with the team who will be delighted to hear your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Never worry about leaving mum when I say goodbye! Staff always happy and friendly, food always looks great. Would be nice if mum could get out. Bus hopefully back working now. Reception staff very helpful.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's wonderful to read your comments reflect this. All comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been with Homefield Grange Care Home for 2 years and she is absolutely thriving. She was quite poorly when she first arrived due to unmanaged diabetes. Since being in the home and monitored daily she has improved ten fold. She enjoys every aspect of Homefield Grange even though she was very
very reluctant to move into residential care. We as a family would like to thank all of the staff at Homefieled Grange, I really can not fault anything.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review and we are pleased to read your positive comments about your mum's care at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families are extremely important to us and our feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Residents are treated with respect and can have own privacy if needed. If they want company and activities that is also provided. Residents have a set choice of menu, but if not liked can choose something else. Birthdays are also made special.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. All comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I visit Homefield very regularly, always unannounced. I have always found the care of my mother and from what I see, of the other residents too, to be incredibly kind, supportive and often with humour.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. All comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff are most helpful, friendly and approachable. I feel my father is in caring hands and staff know him well and his personal needs. My father is content and happy at the home. It's good to see him up and dressed and in a communal area when I visit in the mornings.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review and we are pleased to read your positive comments about your father's care at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident and we all were made very welcome when she first arrived.
The staff are so friendly to my mum and us and she says she feels safe.
If my mums happy, then I am.
The staff always show the professional touch with my mum and she smiles at them every time.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. All comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I visited my father, now 103, at Homefield recently with my cousins from South Africa. We were given a delicious lunch with my father sitting with us. Everyone wanted to make the long distance family visit a memorable event which it was. The care and personal attention my father receives are heartwarming
and such a relief to know he is safe, happy and under constant supervision.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Since my mum has been at Homefield Grange she has improved more and more each week that goes by. She is now very settled and happy there. She finds the staff very helpful, caring, kind and friendly. We also find the staff very helpful and friendly and we are so happy that she was given the room at Homefield
Grange.
Thank you to you all for making her life a happy one and taking the best care of her.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review. We are pleased to read your positive comments about your mum's care at Homefield Grange Care Home, and she is settling in at the home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Homefield Grange has been home for my husband for nearly 3 years, he has been very well looked after by the nurses and carers and treated with kindness and dignity. Nothing is too much trouble for them, they are all amazing. When I visit my husband I am also greeted with a smile and a cheery word from
all the members of the team.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review and your kind words and recognition of the team at Homefield Grange Care Home. We are pleased to read your husband was getting the care he deserved and for your positive comments about our home and team. The care and services we deliver as a team to our residents and families is extremely important to us and all comments will be shared with to the team.


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Overall Experience  Overall Experience 5.0 out of 5

This home is well-managed and runs to a very high standard.
Nursing care is excellent and all the staff are friendly always readily available and willing to assist.
There is a lovely atmosphere in lovely surroundings amongst staff and residents which is very heartwarming to us all.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review, and we are pleased to read your positive comments about your husband's care at Homefield Grange Care Home. It is lovely to hear he's getting the care he deserves, and your feedback will be shared with the team.


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Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident since August 2023, she is now moving to another caring homes home, to be nearer to family. Overall our experience has been positive, staff have kept us updated on Mum's care, and reception staff always welcoming. Impressed with the cleanliness, facilities offered at Homefield
and the activities which Mum has enjoyed immensely. We believe she has been well cared for during her time at Homefield. Thank you to the staff for your kindness and compassion, wishing you all the very best.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Nicola, thank you for taking the time to leave us a review and for your kind words. We are so pleased to read your positive comments about the care Mother received and recognition of the team at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident for over a year and I have been impressed by the continuity of care staff and the communication and support we've experienced as a family. The care staff/nurses have taken the time to get to know Dad and treat him with dignity. They feedback brilliantly to the family and have
time to talk through issues. The rooms are a little tired and email responses regarding admin (and finance from the central office) are slow at times. I feel Dad is safe and well looked after and would recommend Homefield Grange to others.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave a review for Homefield Grange Care Home and for your positive comments about our home and team, we are pleased to hear your father is getting the care he deserves. Also, we continually strive to improve the care and service we provide and appreciate your feedback relating to rooms, facilities and activities. All comments will be passed on to the team and discussed fully.


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Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful place for Mum to live. The staff are fantastic!

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review, and for your kind words and recognition of the team at Homefield Grange Care Home. The care and services we deliver as a team to our residents and families is extremely important to us and your lovely comments reflect this. Your feedback will be shared with the team.


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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Homefield Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.713 for Homefield Grange Care Home is calculated as follows: ( (207 Excellents x 5) + (57 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 275 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Homefield Grange Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 May 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (3)

Adina

Adina Serban

Job Title: Deputy Manager

I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.


Rebecca

Rebecca Woolard

Job Title: Customer Relations Manager

I feel really passionate about helping residents and their families feel part of our community. I strongly believe every resident should have the opportunity to live their life as they wish to.


Geneveive

Geneveive Lorence

Job Title: Deputy Home Manager

Joined: 2021

I strongly believe that having compassion for what you do makes you more effective in your role. I am passionate about helping our residents and their families feel part of our community.


Frequently Asked Questions about Homefield Grange Care Home

What types of Care is Homefield Grange Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Homefield Grange Care Home provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Homefield Grange Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Homefield Grange Care Home?

Gardens & Bar/Café are some of the Facilities & Services.

How far is Homefield Grange Care Home to the centre of Christchurch?

1.9 mile(s) as the crow flies, distance by road may be significantly further.