Homefield Grange Care Home

Salisbury Road, Christchurch BH23 7AR
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9.7 68 Reviews
  • Homefield Grange Care Home, Christchurch
Homefield Grange is situated in the picturesque village of Winkton, Christchurch, on the site of a former school, providing quality residential, nursing and dementia care for 64 residents on a permanent and short stay basis.

Luxuriously furnished with a cosy feel with various lounges which are perfect for socialising, to a cinema room, bistro area and hairdressing salon, there’s plenty to keep residents engaged as well as delightful landscaped gardens. All bedrooms are en-suite featuring a flat screen TV, telephone point, safety features and nurse call system.

They are proud to be part of the only care home group to have their own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

Homefield Grange offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.

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Care Provided by Homefield Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Adina Serban (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Homefield Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,670
    • Self-Funded Nursing Dementia Care from £1,700
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,665
    • RESPITE Self-Funded Nursing Care from £1,720
    • RESPITE Self-Funded Nursing Dementia Care from £1,755
  • (these prices are only a guideline, please contact Homefield Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Parking

  • Parking available on site.


Homefield Grange Care Home Reviews (68)

Total of 68, showing 21-40
9.7

Homefield Grange Care Home has a Review Score of 9.7 (9.713) out of 10, based on 24 reviews in the last 2 years. Over all time Homefield Grange Care Home has 68 reviews.

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Review from Z W (Niece of Resident) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to move my uncle from his care home as it had closed down and, what a difference it was. The facilities/ bedroom are far better and suit his needs, the staff are helpful and friendly and he seems to be getting much better care than before. Although the change of home was not good for him, he
settled in very quickly and seemed to be very comfortable and well looked after. Would definitely recommend Homefield.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review. We are pleased to read your positive comments about your uncle’s care at Homefield Grange Care Home and it is lovely to hear he is settling in at the home. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be passed on to the team.


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Review from Sarah R (Daughter-in-law of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A smooth transition from own home to care home from two staff members - my mother-in-law has settled in so quickly and that’s thanks to the homely feel and attentive staff. I’m sure my mother-in-law will be very happy there!
Thank you.

Reply from Adina Serban, Homefield Grange Manager at Homefield Grange Care Home

We would like to thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care your mother-in-law is receiving and recognition of the team at Homefield Grange Care Home and it is lovely to hear she is settling in at the home. Your feedback will be shared with the team.


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Review from Rita R (Wife of Resident) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very good professional service. All staff were friendly, courteous, and efficient.
The room was very nice. It was well-maintained, spacious, and very clean. My husband enjoyed the food and was well supplied with drinks throughout the day.
His catheter needs were professionally dealt with
and the strict timing of his drug regime adhered to.
Cannot comment on the activities for residents as he had a lot of visitors and was probably not available when they took place.

Reply from Adina Serban, Home Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Homefield Grange Care Home. We’re glad to hear your husband enjoyed the food and drink that was offered. Your feedback will be shared with the team.


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Review from P P (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, a lovely, friendly place for my mum. Myself and my dad are always made to feel welcome and the staff are happy to answer any questions we may have. The rooms are very homely and lovely, well-kept gardens.

Reply from Adina Serban, Home Manager at Homefield Grange Care Home

Thank you for taking the time to leave a review for and for your positive comments about our home and team. We are pleased to hear your mum is getting the care she deserves. We continually strive to improve the care and service we provide and appreciate your feedback. I would like to invite you to discuss your thoughts on how we can improve our activities and any concerns regarding staff at Homefield Grange.


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Review from L C (Wife of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear husband had a brain tumor and he spent his last month in Homefield Grange Care Home receiving end of life care. Every person working there was very professional and, above all, very warm. From the nurses and carers to the laundry boys, each one of them helped us to feel better. I think that
these people are simply amazing, and want to say a huge thank you to all of them. I will definitely recommend Homefield Grange.

Reply from Home Manager at Homefield Grange Care Home

Thank you for your kind words and recognition of the team at Homefield Grange. We are really sorry for your loss and we hope we made your husband's last month as peaceful as possible. Your comments will be passed on to the team.


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Review from K G (Son of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Homefield Grange for four and a half years. Her disabilities were numerous and she was bed-bound. The care she received during that period, including two difficult years of Covid, was exceptional.
Given her disabilities, it is a testament to the level of care given that she remained
comfortable throughout.
The staff were always warm, personal and provided much support also to my father who visited almost daily.
I thank you for all the care and support throughout.

Reply from Home Manager, Home Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Homefield Grange. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Review from O G (Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've always dreaded the thought of going into care, that has now changed, this is an excellent experience. The staff are very kind, cheerful and most caring. The room is large and very comfortable with an open view. My family are so happy that I am contented, they can sleep well at night! The food is
very good, I'm given a choice of menu. The staff check regularly that I'm ok. They keep me clean, well fed and occupied.

Reply from Home Manager at Homefield Grange Care Home

Thank you O G for taking the time to leave us a review. We are pleased to hear you are settling in and that you like your room and the choice of food. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


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Review from David P (Son of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad had been resident in Homefield for nearly 12 months, sadly he passed away peacefully at the end of September. But the care, love and attention he received by the team at Homefield Grange has been excellent. Although he was suffering from dementia and was often confused he really felt at home.
We all considered the Homefield Grange team as part of our extended family. In addition to looking after Dad, they also provided great support to my Mum. I would particularly like to thank staff for their care and support. The recent outings they organized for Mum and Dad were so good. My thanks to you all.

Reply from Home Manager, Home Manager at Homefield Grange Care Home

Thank you for taking the time to leave us a review at this difficult time. We are really sorry for your loss and appreciate your kind words and recognition of the team at Homefield Grange on the care and support that you and your family received. Your comments will be passed on to the team.


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Review from Matthew S (Grandson of Resident) published on 25 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended my grandad's 100th party - the staff were extremely attentive to his needs. It was obvious they were aware of his likes/dislikes and showed great care in making sure that all the family were looked after, including providing flowers and cards off their own backs.

Reply from Home Manager, Home Manager at Homefield Grange Care Home

Happy 100th birthday to your grandad! We are glad you got to join us for his celebrations and are pleased you could see firsthand the care and attention our staff give our residents. Thank you for taking the time to praise our home and give us a five-star review. Thank you again.


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Review from Rebecca S (Granddaughter of Resident) published on 25 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Celebrating a 100th birthday party - wonderful food and staff. Very well looked after, and the room was dressed nicely.

Reply from Home Manager, Home Manager at Homefield Grange Care Home

Thank you for taking the time to leave your review. We are pleased you enjoyed the 100th birthday celebrations at our home and could see that your grandparent is being well looked after.


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Review from C B (Son of Resident) published on 22 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's 100th birthday party.
The day has been perfect. Dad had a great time seeing his grandchildren for the first time in 12 months.
The staff have been great, thank you. Difficult times again but the home have been brilliant.

Reply from Home Manager, Home Manager at Homefield Grange Care Home

Happy 100th Birthday to him! We are glad we could have you in to celebrate this momentous occasion and are pleased you have given us 5 stars all round for our home. We look forward to welcoming you again soon, thank you for taking the time to leave us a positive review.


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Review from Michael P (Son of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Actually, my mother was at Homefield Grange Care Home for over a year. Prior to arriving there, when she was still in her own home receiving daily care, she had been taken to hospital 6 times over a period of 18 months with various infections, as well as pneumonia. Her cognitive capacity seemed to suffer
heavily as a result. After arriving at Homefield Grange Care Home, both her health and cognitive powers returned very quickly. She didn't need to be taken to hospital once during her stay there and normal conversation also returned. I felt that in every way possible, all the staff at Homefield Grange Care Home took their job title as "carers" to the absolute max. My mother was properly looked after in every respect and I am very grateful to them indeed.

Reply from Home Manager, Home Manager at Homefield Grange Care Home

Thank you for your kind words and recognition of the team at Homefield Grange, the care and services we deliver as a team to our residents and families is extremely important to us. All comments will be passed on to the team at the home and thank you again for the review.


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Review from Ruby L (Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a respite resident, staying for four weeks. I have found my experience at Homefield Grange Care Home satisfactory. The staff are friendly and helpful/ The food has been good and lots of activities keep to keep me busy. I would come to stay again.

Reply from Home Manager, Home Manager at Homefield Grange Care Home

Thank you for your lovely comments about Homefield Grange and the staff at the home. We are pleased to hear you are enjoying your stay and getting involved in the various activities within the home. Your comments has been passed on to the team who will be delighted to hear your feedback.


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Review from P B (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and very thoughtful

Reply from Home Manager, Home Manager at Homefield Grange Care Home

On behalf of the Homefield Grange team, we would like to thank you for your review.


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Review from Stewart B (Son of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class experience from day 1 to last. Some lovely staff. Huge thumbs up from Mum too.

Reply from Ruth Wildman, Home Manager at Homefield Grange Care Home

Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


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Review from Sylvia E (Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident for the past 4 years and have been very happy. The care and friendliness of the staff have been wonderful. Covid has made things rather difficult, but everyone has been very diligent and have kept us safe.

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Review from G G (Son of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Mum's continuing care despite the difficulties we, as a family, have faced having not been able to visit as frequently as before the pandemic.
We understand the difficulties also faced by the care home staff during these times and they have done a fantastic job.

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Review from Katey V (Granddaughter of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother came to Homefield Grange earlier this year. She has settled in really well and when I go into see her for visits (under strict conditions to ensure her and everybody else at the home's safety) she tells me how happy she is and how lovely all the people that work there are. Having worried
about her going to a home it is such a lovely feeling knowing she is happy. Everybody I have spoken to there is so lovely and they have really made the effort to get to know her to arrange activities that she will enjoy. I highly recommend Homefield Grange.

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Review from Mike S (Partner of Resident) published on 30 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homefield Grange is home from home for my partner. She enjoys a large bright en-suite bedroom. It has a radio, TV and her own pictures on the walls making it feel very personal.
The staff are very professional, caring, cheerful and kind
My partner, who has dementia, came to the home nearly three years
and has been well looked after. She is very popular with the staff.
Homefield Grange Care-home is not perfect, but everyone is working hard to get it there.
The reception staff are fantastic.

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Review from T H (Daughter of Resident) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents came into Homefield in July 2018, sadly my Father passed away shortly after and my Mother has been at Homefield ever since. She is a well known character amongst the residents and is treated with understanding and good humour bearing in mind her failing memory and somewhat demanding nature.

The main meals that I have seen have been excellent. The staff are all always friendly and welcoming when visiting or on the phone.
Understandably a very difficult time at the moment (March 2021), so have based this review on my last visits when Mum was extremely poorly - she has now recovered remarkably, no doubt thanks to the care and attention she has been given at Homefield.

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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Homefield Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.713 for Homefield Grange Care Home is calculated as follows: ( (207 Excellents x 5) + (57 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 275 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Homefield Grange Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (3)

Adina

Adina Serban

Job Title: Deputy Manager

I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.


Rebecca

Rebecca Woolard

Job Title: Customer Relations Manager

I feel really passionate about helping residents and their families feel part of our community. I strongly believe every resident should have the opportunity to live their life as they wish to.


Geneveive

Geneveive Lorence

Job Title: Deputy Home Manager

Joined: 2021

I strongly believe that having compassion for what you do makes you more effective in your role. I am passionate about helping our residents and their families feel part of our community.