Homefield Grange Care Home

Salisbury Road, Christchurch BH23 7AR
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9.7 68 Reviews
  • Homefield Grange Care Home, Christchurch
Homefield Grange is situated in the picturesque village of Winkton, Christchurch, on the site of a former school, providing quality residential, nursing and dementia care for 64 residents on a permanent and short stay basis.

Luxuriously furnished with a cosy feel with various lounges which are perfect for socialising, to a cinema room, bistro area and hairdressing salon, there’s plenty to keep residents engaged as well as delightful landscaped gardens. All bedrooms are en-suite featuring a flat screen TV, telephone point, safety features and nurse call system.

They are proud to be part of the only care home group to have their own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

Homefield Grange offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.

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Care Provided by Homefield Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Adina Serban (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Homefield Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,670
    • Self-Funded Nursing Dementia Care from £1,700
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,665
    • RESPITE Self-Funded Nursing Care from £1,720
    • RESPITE Self-Funded Nursing Dementia Care from £1,755
  • (these prices are only a guideline, please contact Homefield Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Parking

  • Parking available on site.


Homefield Grange Care Home Reviews (68)

Total of 68, showing 41-60
9.7

Homefield Grange Care Home has a Review Score of 9.7 (9.713) out of 10, based on 24 reviews in the last 2 years. Over all time Homefield Grange Care Home has 68 reviews.

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Review from Clive (Son of Resident) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Homefield for nearly two years and the care she has received has been excellent. The staff are friendly, efficient and treat residents with respect and dignity. Her health needs are always met in a timely manner and her room kept clean and tidy. We are always made welcome to visit,
our questions are answered and nothing seems too much trouble.
The last year has put a great deal of strain on all staff and is to the credit of all that the high level of service delivered has been maintained in the face of considerable adversity.

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Review from Jon W (Son of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our elderly father who has Alzheimer's to Homefield Grange on a permanent basis after a poor experience in a previous care home. The change in his personal care and overall health, as a result, has markedly changed for the better. We really appreciate the dedication of the staff and management
in dealing with any concerns we have for our fathers well being and personal needs. Homefield Grange is a clean, open, welcoming, safe and pleasant home for all the residents and visitors alike. My father's room is large, light, clean, with en-suite bathroom and very well decorated which puts him at ease. The dining room feels more like a restaurant rather than a canteen often found in other homes. He says he enjoys the food and relevant foods are prepared for his dietary needs. The staff are very kind and patient with him and he enjoys the banter and company provided by the staff and activities team. We have no major concerns and fully recommend the care provided at Homefield Grange.

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Review from Vanessa H (Daughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with the care received by my mother. The carers are extremely patient and attentive while maintaining a necessary good sense of humour; in very often difficult times!
When I visit my mother, I find her cheerful and enjoying watching life go by, which when she was at home, she
was not able to do.
Well done to all the staff, especially during this difficult time!

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Review from K N (Respite Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The time spent in Homefield Grange Care Home is always a pleasure. The management and carers are great and catered for my considerable needs with dignity and respect.

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Review from Teresa H (Niece of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited my aunt on several occasions and have always found her to be well cared for and contented. The staff are always friendly and obviously fond of my aunt. The care home is always clean and is beautifully furnished. The food is excellent.

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Review from Jenny H (Wife of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring staff with a thorough understanding of dementia and it's associated problems. Excellent food given in appropriate portions.

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Review from F R (Daughter of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They know all the resident's name, even management. They not only support the residents, they support the families as well. Everybody greets you with a smile even the cleaners, lovely atmosphere. The place is spotless. The only thing I could complain about is the lack of parking spaces, but a minor
issue.

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Review from D S (Husband of Resident) published on 11 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is high dependency and requires constant care.
She is always treated gently and carefully by competent and gentle care staff.

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Review from Val L (Daughter of Resident) published on 23 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We made a decision in February to transfer the care of our 91 year old father to respite care in Homefield Grange following the advice of the Consultant at the Eye Hospital due to his failing eyesight, a decision that we did not take lightly as Dad really wanted to stay in his own home.
Dad settled
in well and following a family discussion we decided Dad should be looked after permanently at Homefield.
Unfortunately, already frail, Dad was hit by the Norovirus and unable to fight infections passed away peacefully on April 18th with his family at his side.
We would like to take this opportunity to commend the team, led by an excellent manager, on the amazing care that was given, not only to our father during the short time he was resident but also to the rest of our family. Nothing was too much trouble and we really appreciated everyone's love and support.
We would certainly recommend Homefield Grange to anyone requiring home care for an elderly relative.

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Review from Eileen W (Daughter-in-law of Resident) assisted by family/friend published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Safe - Secure and excellent in all ways.

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Review from Alex W (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has improved vastly in the last few months.
With the advent of a new manager all aspects of the home have progressed to a far higher standard.
The vast majority of staff are exceptional.
They work as a team for the good of the residents and involve the families.
It is a very welcoming and
warm environment.
Well done to the manager and the whole team.

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Review from Denise H (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for two years, suffering from increasing dementia. She always appears happy, well dressed and clean. The staff are all so friendly and caring and understand her condition. I feel very relaxed in the knowledge that she is well cared for and can even take a holiday knowing
all will be well in my absence.

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Review from Olive P (Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, good food. Enjoyed activities and entertainment.

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Review from Anne H (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed over the Christmas week for a respite break. And to be near us for Christmas. All staff we encountered were very kind and helpful and nothing was too much trouble. This is her second Christmas she has spent in Homefield Grange Care Home - she is 96-years old.

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Review from Robert B (Son of Resident) published on 12 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother Dorothy had been in your care for approximately six months before passing away peacefully on 27 November 2017. I visited her from Australia in June 2017 for a few days as I was aware she was terminally ill. Previously she had been looked after by my brother but things became too much for him
and she was being badly neglected. Fortunately, my niece visited and considered she had to take charge due to her obvious neglect. She managed to get her a place in your care home and she was immediately transformed. When I saw her she was a changed and happy person. She asked me if I could believe her change in conditions. After returning to Australia I continued to have phone contact with her as and when I could and was happy she was being looked after so well. I was able to have peace of mind knowing she was being looked after as well as possible and was visited by my niece and son regularly. She reached her 94th birthday and passed away free of pain. God bless you all and thank you.

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Review from H G (Relative of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed by the building, the decor and the variety of facilities on offer, but most of all by the care, attention and respect that all the staff showed to the residents. My relative is very relaxed here and her agitation has gone. Her memory has improved and her sense of humour has returned.
She has been accommodated in a number of placements over the last year and Homefield stands out for its quality of care.

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Review from Janet C (Wife of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff work really hard and are most pleasant.
They care about me too each time I visit my husband.

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Review from D H (Nephew of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, aunt and uncle have all been residents at one time or another. My uncle still is. The home is well run and he is happy. I live abroad, but the staff remember me when I do visit and I always feel that the welcome is as genuine for me as it is for the residents. To know my family have been
and are being cared for when one is far away is gold dust.

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Review from Ruth M (Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband and I are here for respite, my husband has dementia. The home itself is lovely, very modern and clean and a lovely assortment of lounges and a lovely sunroom where you can take a walk into the gorgeous gardens.
The food is very good with options of attractively presented meals, varied and
tasty.
The staff are wonderful, helpful, very caring and loving to all the residents here, particularly ones with severe dementia - they're amazing.

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Review from D N (Wife of Resident) published on 4 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff here a capable, conscientious and caring, and their work is difficult and demanding.

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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Homefield Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.713 for Homefield Grange Care Home is calculated as follows: ( (207 Excellents x 5) + (57 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 275 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Homefield Grange Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (3)

Adina

Adina Serban

Job Title: Deputy Manager

I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.


Rebecca

Rebecca Woolard

Job Title: Customer Relations Manager

I feel really passionate about helping residents and their families feel part of our community. I strongly believe every resident should have the opportunity to live their life as they wish to.


Geneveive

Geneveive Lorence

Job Title: Deputy Home Manager

Joined: 2021

I strongly believe that having compassion for what you do makes you more effective in your role. I am passionate about helping our residents and their families feel part of our community.