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Homefield Grange Care Home has a Review Score of 9.7 (9.713) out of 10, based on 24 reviews in the last 2 years. Over all time Homefield Grange Care Home has 68 reviews.
Review from Brian E (Husband of Resident) published on 18 April 2017
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Treated with Dignity
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Review from Caryn L (Daughter of Resident) published on 25 November 2016
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Review from Lee (Daughter of Resident) published on 11 October 2016
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Review from Neil (Son of Resident) published on 30 January 2016
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Review from A E (Daughter of Resident) published on 26 January 2016
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Review from Julia W (Daughter of Resident) published on 12 January 2016
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Review from Gladys (Niece of Resident) published on 6 November 2015
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Review from Kim V (Daughter-in-law of Resident) published on 9 September 2015
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The Review Score of 9.7 (9.713) out of 10 for Homefield Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.713 for Homefield Grange Care Home is calculated as follows: ( (207 Excellents x 5) + (57 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 275 Ratings = 4.713
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Homefield Grange Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 May 2024
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Job Title: Deputy Manager
I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.
Job Title: Customer Relations Manager
I feel really passionate about helping residents and their families feel part of our community. I strongly believe every resident should have the opportunity to live their life as they wish to.
Job Title: Deputy Home Manager
Joined: 2021
I strongly believe that having compassion for what you do makes you more effective in your role. I am passionate about helping our residents and their families feel part of our community.