Lomond View Care Home

The Pleasance, Falkland, Cupar KY15 7AR
Submit a Review
9.5 11 Reviews
  • Lomond View Care Home, Cupar
Lomond View is situated on the edge of the tranquil and picturesque village of Falkland in Fife. With Falkland Hill as a backdrop and the Fife countryside all around the views from the building are stunning.

The care home provides 50 single bedrooms on three floors. The combination of the peaceful rural setting and the latest nursing care facilities makes Lomond View a very attractive place to call home.

Lomond View sits among beautiful landscaped gardens where residents can take a stroll or sit in the patio areas to enjoy the fresh air and admire the flowers.

The 50 bedroom care home provides every resident with their own large single room with en-suite toilet and wet floor shower facilities.

The spacious lounges, dining rooms and other public areas also enjoy views over the surrounding area.

Life at Lomond View is what makes the home particularly special; with an extensive range of events, activities and trips out in the home’s minibus available every week.

Show Lomond View Care Home on the Map

Care Provided by Lomond View Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Schizophrenia
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Samantha Thompson (Service Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Number of floors: 3

Funding & Fees Guide for Lomond View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,022 – £1,241
  • (these prices are only a guideline, please contact Lomond View Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting at anytime they have protected meal times.


  • Parking

  • Limited car parking at the front of the care home.


Lomond View Care Home Reviews (11)

9.5

Lomond View Care Home has a Review Score of 9.5 (9.539) out of 10, based on 11 reviews in the last 2 years. Over all time Lomond View Care Home has 11 reviews.

Overall Experience

  • 7
  • 3
  • 0
  • 1
  • 0

Date Published

11
4
7
11
0

Review from Nigel C (Son of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Lomond View since aug 2024. Her care has been exemplary. The manager is a genuine carer and I have seen at first hand her work ethic, vision for the home but most importantly her caring approach to my mum and family. The staff here are excellent. Mum was in a previous care home and I
have experience of care homes down south. Lomond Care far exceeds anything I have seen. Keep up the good work.

Reply from Emily Nash, Administrator at Lomond View Care Home

Thank you for the kinds words, and taking the time to leave a review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Daughter of Resident) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Dad arrived at Lomond View he's been so well looked after, and treated with care, respect, love, and fun (he's a character!). This week viewing a significant drop in his health we all spent time with him. I live in England and stayed with him overnight for 2 nights. The staff not only cared
for him but for me too, bringing me toast and tea, and offering a bed if I needed it. Thankfully Dad's improving and I'm humbled and delighted by all you do. How you and your staff really care. Than you from the bottom of my heart. I can't be there often but he's in such a caring, capable hands. Thank you!

Reply from Emily Nash, Administrator at Lomond View Care Home

Thank you for your kind words, and taking the time to leave a review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gaynor M (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been resident in Falkland View for 22 months. I last wrote a review in August 2023 and to date, through changes of management and in some cases, carers, my previous review is still current and gives a true reflection of the wonderful care my Mum continues to enjoy.
'Care' is still the mantra
delivered by receptionists, laundry, housekeeping, carers, nurses, activity manager, chefs, home manager and assistant manager. I see and feel teamwork, which over the last 6 months has been instilled through management hands-on training, creating a secure, healthy and happy environment.
The exemplary behaviours shown by all staff in the home are galvanised not just by the words they use with the residents, but also by the actions they take in a caring, respectful, dignified and gentle manner. The staff are kept very busy but never too busy to deal with what's important for the wellbeing of every resident. My mum continues to love being part of the Lomond View family.

Reply from Emily Nash, Administrator at Lomond View Care Home

Thank you for your kind words, and for taking the time to leave a review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda S (Daughter of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been living at Lomond View since July this year, she had a bad fall earlier in the year & broke her hip, sadly even after the hip was replaced she was unable to walk & requires 24-hour care. Mum also has vascular dementia.
When Mum first moved into Lomond View there were a few initial teething
problems which staff & management worked with us to get sorted out quickly & helped Mum settle into her new surroundings.
Mum's now built up a good relationship with her carers & manager alike & has made friends with lots of the other residents.
The home has a good variety of social events every week varying from trips out in the minibus, live entertainment, pamper sessions & much more. This has really helped to lift Mum's spirits. It's so nice to see her looking so happy again.
I've found all the staff to be cheerful & approachable & they always take time to chat to us when we go in.
The food seems to be good & there is always a choice available.

Reply from Emily Nash, Administrator at Lomond View Care Home

Thank you for your kind words and for taking the time to leave a review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Sister-in-law of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister, who was suffering from Alzheimer's and my brother-in-law, who had a terminal illness, were residents at Lomond View Care Home from December 2023. Sadly, my brother-in-law died in February 2024 and the staff at Lomond View could not have done more to look after my sister and to her help with
her grief.
My sister then took a turn for the worse in July and passed away in August 2024.
Lomond View staff were extremely caring whilst helping my nephews deal with the practical matters of their deaths and also volunteered to hold a Funeral Tea for our family at the home after my sister's funeral last Friday, 23rd August. They provided an excellent spread for us with copious amounts of food and beverages and we were all very grateful for their efforts to look after us and to help us come to terms with our sad loss.
The home is very well presented with lovely views and lots of activities to make life as enjoyable as possible for all the residents. We thank you all.

Reply from Emily Nash, Administrator at Lomond View Care Home

Thank you for your lovely words and for taking the time to leave a review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janette W (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living abroad and far away from my parents in the home. I have found the home has gone over and above to keep us informed about my parents and have helped out with getting us in touch with support we would need to ensure all goes smoothly regarding any care, finance and outside agencies to help regarding
diet and glasses. When I was over visiting I found the staff very friendly and helpful. I love the amount of activities put on for the residents and the happiness shown on the residents' faces that I chatted to in the dining room. From the manager down to the auxiliary staff I cannot fault such a friendly happy team.

Reply from Emily Nash, Administrator at Lomond View Care Home

Thank you for your kind words and for taking the time to leave a review!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for just under a year and we are very happy with the care and attention she receives. She enjoys the day trips out and the activities put on for the resident's.
She also enjoys the company of the other residents.
The staff are always friendly and willing to help.
What
I like is you can visit at any time.

Reply from Emily Nash, Administrator at Lomond View Care Home

Thank you for your kind words and for taking the time to leave a review!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian D (Son of Resident) published on 23 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved into the care home. We had no experience of care homes and did not know what to expect. We have been very impressed with the entire package. Good-sized room, opportunity to bring in items from her home, the friendliness and professionalism of every staff member. The visibility
of the manager and the chef. The quality of the food, the activities and the overall feeling that my mum is safe.
(Too early to be clear about value for money - no invoice yet).

Reply from Emily Nash, Administrator at Lomond View Care Home

Thank you for your kind words, and taking the time to leave a review!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G W (Husband of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was admitted to Lomond View on 11/5/23 and her condition required considerable care. Early teething problems were quickly resolved by the manager. My family and I found there was a lack of information re laundry, visiting, nursing, GPs, etc. and I understand this is now in hand. The laundry
service has been erratic and from time to time there is an unpleasant smell in the building. My wife has eaten well but there is a need for more variety. However all the staff have been cheerful, helpful, and have acted professionally.

Reply from Gary Butchart, Service Manager at Lomond View Care Home

Thank you for your kind words and for taking the time to leave a review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Partner of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner moved in three months ago and I see a big turn for the better under the new manager's leadership. He is working wonders on the atmosphere in the building, staff and running of the place, as things had slipped down and it just takes a while to bring things back up to scratch. But it is in
progress for sure.

Reply from Gary Butchart, Service Manager at Lomond View Care Home

Thank you for your kind words and for taking the time to leave a review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Resident) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Completed room change this month with personable help. Lost Blue Badge Card - reported to the Police. Security for medicines non-existing. Security of personal possessions non-existent. No toilet rolls dispenser or replacement date. Satisfactory adjustments in dining/meal times, little staff, usually
self-service. Laundry is a disgrace, losses continue and two sweaters gone astray.

Reply from Gary Butchart, Service Manager at Lomond View Care Home

Thank you for your comment. We take all concerns very seriously and are keen to investigate to ensure the well-being and safety of all residents. Please email lomond.manager@holmes-care.co.uk so we can discuss this further.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Lomond View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Lomond View Care Home is calculated as follows: ( (86 Excellents x 5) + (30 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 128 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lomond View Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 22 Nov 2024

How well do we support people's wellbeing? Weak

(2)
How good is our leadership? Weak

(2)
How good is our staff team? Weak

(2)
How good is our setting? Good

(4)
How well is care and support planned? Weak

(2)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Samantha Thompson

Job Title: Service Manager

Joined: 2024

Samantha Thompson - Service Manager


Frequently Asked Questions about Lomond View Care Home

What types of Care is Lomond View Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lomond View Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lomond View Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Lomond View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lomond View Care Home to the centre of Cupar?

8.6 mile(s) as the crow flies, distance by road may be significantly further.