Seacroft Grange Care Village welcomes visitors between the hours of 09.00 until 20.00.
Seacroft Grange Care Village operates a protected meal time system to allow the team to focus on the residents and making sure they get the most from their dining experience.
The home politely asks visitors to observe these meal times, to allow residents to enjoy their meal in a quiet and relaxed environment. Visitors are more than welcome to join their loved one at meal time with prior arrangement.
Seacroft Grange Care Village has a visitor car park at the front of the building.
Seacroft Grange has a Review Score of 9.7 (9.688) out of 10, based on 16 reviews in the last 2 years. Over all time Seacroft Grange has 64 reviews.
Review from Norman R (Husband of Resident) published on 18 December 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lance B (Brother of Resident) published on 17 December 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C S (Daughter of Resident) published on 17 December 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dawn W (Daughter of Resident) published on 17 December 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cath S (Sister of Resident) published on 17 December 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Trevor W (Brother of Resident) published on 11 September 2024
Submitted via Website •
Report
Reply from Eve Moran, Home Manager at Seacroft Grange
Thank you for your kind words about Seacroft Grange Care Village. We're delighted to hear that our staff have been able to provide such excellent care for your sister. Your positive feedback is truly appreciated. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris D (Son of Resident) published on 14 August 2024
Submitted via Website •
Report
Reply from Eve Moran, Home Manager at Seacroft Grange
Thank you so much for taking the time to leave a lovely review. I will make sure the team see this, it's lovely to hear that the family are happy too.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colin S (Son of Resident) published on 5 June 2024
Submitted via Website •
Report
Reply from Eve Moran, Home Manager at Seacroft Grange
Thank you so much for taking the time to leave such a wonderful review. It truly warms our hearts to hear that your mother feels well cared for and respected at Seacroft Grange. We're also happy to hear that you find the management team approachable and the communication helpful. Keeping residents engaged and families informed is a priority for us. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clarrie R (Daughter of Resident) published on 20 May 2024
Submitted via Website •
Report
Reply from Eve Moran, Home Manager at Seacroft Grange
Thank you for your lovely review, we're glad to hear that your mother feels safe and supported at Seacroft Grange. Our care team will be delighted to hear your kind words. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah C (Daughter of Resident) published on 24 January 2024
Submitted via Website •
Report
Reply from Eve Moran, Home Manager at Seacroft Grange
Thank you so much for your lovely review. Your kind words mean a great deal to us at Seacroft Grange. It is our pleasure to care for and support your mother, and we are delighted to read that your mum is enjoying her stay with us.
Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janine W (Daughter of Resident) published on 14 December 2023
Submitted via Website •
Report
Reply from Eve Moran, Home Manager at Seacroft Grange
Thank you so much for your lovely review and recommendation. It is our pleasure to care for your father and we are delighted that he is comfortable and enjoying his time with us.
Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Friend of Resident) published on 10 October 2023
Submitted via Postal Card •
Report
Reply from Eve Moran, Home Manager at Seacroft Grange
Thank you so much for your lovely review and for your recommendation. We are delighted to hear that you are pleased with the person-centred approach we have at Seacroft Grange. Our activities are all personalised to meet our resident's needs and make sure they are living happy and fulfilled lives.
Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J T (Daughter of Resident) published on 4 October 2023
Submitted via Website •
Report
Reply from Eve Moran, Home Manager at Seacroft Grange
Thank you for leaving a lovely review, our teams work hard to get to know residents so we can provide person-centred and tailored care to each individual. We're glad that you are happy with the care and support from our care team. Thank you for your feedback, we would love to chat with you about how we can improve our services.
Best wishes, Home Manager.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann C (Wife of Resident) published on 3 October 2023
Submitted via Website •
Report
Reply from Eve Moran, Home Manager at Seacroft Grange
Thank you so much for your lovely review. We're pleased to hear that you are grateful for the care and support your husband receives at Seacroft Grange. It is our pleasure to care for him.
Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark W (Respite Resident) published on 9 June 2023
Submitted via Website •
Report
Reply from Katie Wisniewski, Digital Marketing Specialist at Seacroft Grange
Thank you so much for your wonderful review. It is our pleasure to care for you, and we love having you stay with us at Seacroft Grange!
Best wishes,
Springfield Healthcare.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vikki V (Daughter of Resident) published on 19 May 2023
Submitted via Website •
Report
Reply from Katie Wisniewski, Digital Marketing Specialist at Seacroft Grange
Thank you so much for your lovely review. It is wonderful to hear your special words about our teams, and we are delighted to hear that your mum is enjoying living with us at Seacroft Grange.
Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lesley B (Sister of Resident) published on 8 December 2022
Submitted via Postal Card •
Report
Reply from Katie Wisniewski, Digital Marketing Specialist at Seacroft Grange
Thank you so much for your lovely review and for your recommendation of our home to others.
Best wishes,
Springfield Healthcare
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beverley D (Daughter of Resident) published on 7 December 2022
Submitted via Website •
Report
Reply from Katie Wisniewski, Digital Marketing Specialist at Seacroft Grange
Thank you so much for leaving such a lovely review for our team at Seacroft Grange. We are so happy that your mum loves living with us, it is our pleasure to care for her.
Best wishes,
Springfield Healthcare
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C K (Daughter of Resident) published on 23 November 2022
Submitted via Postal Card •
Report
Reply from Katie Wisniewski, Marketing Executive at Seacroft Grange
Thank you so much for leaving such a wonderful review. Our team will be delighted to hear your lovely feedback. We are so happy to hear that your mum is enjoying her time living with us at Seacroft Grange.
Best wishes,
Springfield Healthcare.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hazel C (Wife of Resident) published on 27 September 2022
Submitted via Postal Card •
Report
Reply from Katie Wisniewski, Marketing Executive at Seacroft Grange
Thank you so much for your kind review. We are delighted that you think so much of our care team. We'd like to invite you to chat with our manager next time you visit, so we can address your concerns and make sure you are happy that your husband is well settled with us.
Many thanks.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.688) out of 10 for Seacroft Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.846 for Seacroft Grange is calculated as follows: ( (163 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 188 Ratings = 4.846
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.842 Points relating to the number of positive Reviews for Seacroft Grange is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19. 16 Positive Reviews ÷ 19 = 0.842
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
“I feel very lucky to work in a place with such a strong sense of community, where there is always a lovely buzz of activity and so many nice people.”