The Lodge

1 Curzon Road, Wirral CH47 1HB
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8.3 4 Reviews
  • The Lodge, Wirral
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Care Provided by The Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 20 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Younger Adults

Good to Know

  • Person in charge
  • Joanne Ryding (Owner/Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (20)

Facilities

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The Lodge Reviews (4)

8.3

The Lodge has a Review Score of 8.3 (8.250) out of 10, based on 1 reviews in the last 2 years. Over all time The Lodge has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
1
1
3

Review from Angela M (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fabulous care home The Lodge is. Even though my Dad was only there for a week his care was second to none. Nothing was too much trouble for the care staff. They treated my Dad with dignity, respect and love as if he was their loved one.
The staff are so friendly and took great care of myself
and all the family.
The manager and her staff, we can't thank you enough for the care you gave our father in his last week of life. As a family, we can't thank you enough.

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Review from Angela W (Daughter of Resident) published on 16 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into the Lodge temporarily in Spring 2017 and very quickly we realised we had found a fantastic residential home for her to stay in permanently. She spent nearly 4 years here before she passed away in January 2022. She was very happy and settled. I could not recommend the Lodge highly enough
to others. Nothing was ever too much trouble. Every member of the team played an important role in my Mum’s time there. We visited at unusual times and they always accommodated our needs as Mum’s welfare was the most important consideration, not the time of day. In her final weeks, we stayed much longer and we felt as well cared for and looked after as our mother! They genuinely care and do their very best for everyone. I had the privilege of observing them at work over prolonged periods of time and was extremely impressed. They work brilliantly together to ensure all personal needs are met. Each resident is treated as an individual and there is a fantastic atmosphere. Just brilliant.

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Review from Steve R (Son of Resident) published on 6 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed to move our 83-year-old Dad to a residential home, my brother and I visited and reviewed over 20 residential homes. The Lodge appealed to both of us, we wanted a home where Dad would be treated as an individual and be comfortable. The Lodge exceeded our expectations the staff and the hands-on
owners are fantastic and care, Dad quickly felt part of The Lodge family. He is a fussy eater but loves the food!

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Review from Judith F (Niece of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt of 92, has been a resident here for the last 4 years and is very happy and content. The staff are very obliging and do their utmost to ensure everyone is happy and well cared for. There is a family feeling and made to feel very welcome when you visit, which can be at any time. There is plenty
of entertainment of one sort or another, I have been there when they’ve had singers in, played bingo, trivial pursuits, cards, craft day...there is always something for them to do. Trips out are also available for those that wish to go out. I would highly recommend The Lodge and have done already, to family and friends.

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Current Review Score: 8.3 (8.250)

Overview of Review Score

The Review Score of 8.3 (8.250) out of 10 for The Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Lodge is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.25 Points relating to the number of positive Reviews for The Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 1 Positive Reviews ÷ 4 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Lodge

What types of Care is The Lodge registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Lodge have?

There are 20 Single Rooms.

How far is The Lodge to the centre of Wirral?

3.3 mile(s) as the crow flies, distance by road may be significantly further.