Meadow Rose Nursing Home

96 The Roundabout, Birmingham B31 2TX
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9.7 76 Reviews
  • Meadow Rose Nursing Home, Birmingham
Meadow Rose Nursing Home has been purpose-built to provide continuous care, combining innovative care methods with comfortable interiors for all round satisfaction.

All nurses are qualified and take pride in being compassionate. The home's service is designed to suit person-centred care delivery, at the same time as enabling residents to pursue an active and interesting lifestyle.

A varied and seasonal food menu is in place and the home is well located for access to community amenities.

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Care Provided by Meadow Rose Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Steven Kazembe (Manager)
  • Admission Criteria
    • Private, Local Authority and NHS referrals accepted
    • Ages 45+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Meadow Rose Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,150
    • Self-Funded Nursing Care £1,200 – £1,200
    • RESPITE Self-Funded Residential Care £1,150 – £1,150
    • RESPITE Self-Funded Nursing Care £1,200 – £1,200

  • Fee does not include hairdressing and chiropody.
  • (these prices are only a guideline, please contact Meadow Rose Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available at the front and rear of the home. Visitors can also park on the Roundabout Road.


Meadow Rose Nursing Home Reviews (76)

Total of 76, showing 21-40
9.7

Meadow Rose Nursing Home has a Review Score of 9.7 (9.720) out of 10, based on 38 reviews in the last 2 years. Over all time Meadow Rose Nursing Home has 76 reviews.

Overall Experience

  • 56
  • 15
  • 5
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Date Published

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Review from Z Z (Wife of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are kind and helpful. The rooms are clean and welcoming. My husband seems well cared for.

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Review from Karen W (Daughter of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming whatever time I visit. They are thoughtful and nothing is too much trouble regarding my dad's care. His room is lovely, warm and cosy and is always spotlessly clean. The entertainment is great, always enthusiastic and well-led. The food is good, always a choice.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for your kind words. It means a lot to our team.


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Review from Carol B (Daughter of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and go out of their way.
The entertainment is excellent.
I am very pleased my mother is in a lovely, friendly environment.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for the lovely review. It means a lot to the team at Meadow Rose.


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Review from Ian S (Son of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Meadow Rose since April 2023, and we, as a family, are extremely happy with the care, help and support she received from everyone connected with the home. From management to reception to the carers and nurses and the ever-enthusiastic and ingenious activities girls who keep every
going with various fun things to do, parties and seasonal events. As a family, we are all made to feel welcome any time we visit.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for the lovely feedback. It means a lot to our team at Meadow Rose.


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Review from Trevor S (Nephew of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, Auntie is being looked after very well. Very nice place.

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Review from K V (Sister of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow Rose Nursing Home went the extra mile on 16th October. My niece was graduating and called to let them know there was a live stream of the event and could they show it to her mom. Meadow Rose played the ceremony in the lounge so my sister could watch on a large screen. Later on, they also sent
photos and video footage to us. It truly made an emotional day very special and a shared memory for the three of us.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for your kind words. Congratulations to your niece on her success and we were so pleased to facilitate the livestream so that her mum could follow such an important event.


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Review from Pauline W (Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with this care home. They look after me and nothing is too much trouble. They took me out for the day and I went bowling with them. Really enjoyed the day.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for your feedback. I am happy that you enjoyed your day out.


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Review from Christine S (Resident) assisted by family/friend published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived here in April. After the initial settling in period, I've discovered that I couldn't have been sent to a better place to live. My room is more than adequate and always kept clean. All the staff, carers leave no stone unturned to cater for my every need. In particular, I would like to mention
the activities girls and receptionist and kitchen staff, also laundry and cleaners.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for the feedback. It means a lot to the team. Glad that you have settled well at Meadow Rose.


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Review from Kim S (Friend of Resident) published on 26 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very friendly and they all go out of their way to help and reassure the residents. It is a very clean environment and all of the residents seem content the times I have visited. It's such a pleasure to visit and I've become very familiar with a lot of the staff and residents. It's also
so nice to see how many activities are available and the way everyone interacts. Excellent work everyone.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thanks for the lovely feedback. It means a lot to our team.


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Review from V C (Daughter-in-law of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law moved into Meadow Rose Nursing Home in January 2023 and has settled in well. The staff are friendly and genuinely care about the patients. There are lots of activities in the home that she participates in. She is generally very happy in the home. We have no concerns.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for the lovely review. We are glad that your mother-in-law is happy in our care.


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Review from Susan J (Friend of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely care home, the staff are great. The hairdresser was lovely and the secretary showed me where my friend was. My friend is being taken care of, we are part of the Saturday gang!
They asked me if I wanted a brew it was lovely.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for the lovely review. I am glad to hear that the team at Meadow Rose and visiting professionals are providing excellent care to your friend.


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Review from Lynne W (Daughter of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family attended the coronation celebrations at Meadow Rose Nursing Home. The home made sure that residents and their guests were well catered for. The buffet and entertainment were excellent.

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Review from E B (Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Staffing, they need more but the staff who do work here are very good which you can not say about the management and the owners. Once again coming back from the hospital I could not get back to my own room as once again the lifts were not working so I had to stay in someone else's room who was ill in
hospital. Then this morning both lifts were still not working. I think they are serviced by a bunch of cowboys and the owners don't seem to care.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for taking your time to provide us this feedback. I am sorry about your experience on this occasion. We are pleased that we had a meeting that was productive regarding your concern and you understood our clarification that our staff delivered safe care at short notice as you had arrived in the home very late without any notice from the hospital to staff at the home.


We are pleased that you are happy with the care that our staff are providing to you. We have passed your positive feedback to our care team.
Once again, thank you for your feedback which provided us with an opportunity to learn and improve where necessary.


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Review from J P (Niece of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reception area is clean and well-presented. The reception staff are always friendly, polite and helpful. The rooms are clean and tidy. Care staff are efficient, polite and helpful. The food is excellent and the laundry service is excellent. Management are very efficient and professional. I am very pleased
with the care my relative receives at Meadow Rose. It is a happy environment and very well managed. Thanks to all.

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Review from K J (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom is more settled now she is here at Meadow Rose Nursing Home. Having her moved from a resident home to a nursing home now that she needs the care was best all-round for Mom. It's like she has had a new bit of life brought back to her. Staff are so helpful, loving and caring. Would recommend to anyone
who needs a nursing home.

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Review from K J (Granddaughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came for lunch on Mother's Day and were served a lovely dinner by the staff at a beautifully decorated table in the dining room. The food was delicious and all the staff were very caring, looking after Grandma and all the other residents during lunch. It was lovely to get to spend the meal with Grandma
and we really enjoyed it.

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Review from S W (Daughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous Mother's Day afternoon - the staff are so loving. Enjoyed a lovely meal with Mum, a very memorable special day. Many thanks to everyone, from carers, assistants, chef and all involved. Mum, had an enjoyable day as always, smiling and very happy. All the little things that you do make a big
difference to families apart. Thank you all.

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Review from Pat M (Wife of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was very enjoyable and my husband really enjoyed himself. The atmosphere with the other residents was relaxing and it was lovely to see everyone enjoy themselves. The room was decorated for Valentine's day.

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Review from B P (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that Meadow Rose is a first-class nursing home.
With hardworking staff from top to bottom, clean, a range of activities and good food.
Mom is happy and we are content that she is well cared for.

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Review from R C (Nephew of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Aunt has been a resident for six-plus years. She is suffering from dementia. She is now totally bedridden. She is well cared for, kept clean and comfortable, free from bedsores and treated with love and respect, which is all we, as a family, can ask for. The home is always clean and fresh, with no smells
as you get in some homes. The other residents seem happy with the activities for them, and a lovely garden for them to enjoy. The staff are always friendly and cheerful.

Reply from Lorraine Shannon, Customer Relationship Manager at Meadow Rose Nursing Home

Thank you for taking the time to leave a review and for your lovely feedback.


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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Meadow Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.720 for Meadow Rose Nursing Home is calculated as follows: ( (340 Excellents x 5) + (94 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 447 Ratings = 4.72

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow Rose Nursing Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Oct 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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