Review from B N (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience

Wonderful place. Staff always go over and beyond to make mums experience the very best every day. I feel at peace knowing mom's being looked after. Visiting is a real joy. Always a happy atmosphere. A positive attitude by all staff.

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Review from J M (Friend of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience

All staff and management are very welcoming and friendly, residents I interacted with were really happy and comfortable which to me is invaluable.
I would recommend viewing Meadow Rose if you want that home-from-home feel.

Reply from Lorraine Shannon, Customer Relationship Manager at Meadow Rose Nursing Home

Thank you for taking the time to leave a review. All feedback is extremely important to us, and we are delighted to hear that you would recommend Meadow Rose to other care seekers.

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Review from Michael S (Friend of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience

This is a very welcoming care home. Staff are friendly and well-trained, they are always happy to help with questions and treat the residents with dignity.
The home is very clean, the rooms are decorated to a high standard, and the food is really good which is important.
They really care and take

time to get to know the residents, I can honestly recommend this home.
It puts your mind at rest knowing your family members, are safe and happy.

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Review from Martine M (Granddaughter of Resident) published on 4 November 2022
Submitted via Website • Report

Overall Experience

I just wanted to leave a good review for the staff, they go out of their way to help and care for the residents. On Wednesday they took my grandmother and 2 other residents to a department store to do some shopping then for lunch, all 3 of them had an amazing time. A big thank you to staff, what lovely

girls to take them there day of thank you!

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

You are welcome. I am glad that your grandmother and other residents had a wonderful day out.

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Review from Claire J (Daughter of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience

I cannot thank the staff enough for the love and care they give to my mum every day. She is happy and content in her own little world and told me today “I love it here”. Every member of staff is kind and patient and gives Mum everything she needs to be happy and safe. She loves the food which always

smells and looks delicious. The care staff make sure she is washed and dressed and her skin is beautifully moisturised and her clothes are always clean (and are actually her own clothes). Her room is spotless and today I saw the staff have put some new pictures we have brought up in her room. Mum has survived the pandemic thanks to the excellent nursing care she has received at Meadow Rose and I cannot thank everyone enough for keeping her safe, keeping in touch, discussing her care with me and giving her hugs, love and entertainment when we cannot be there. Thank you to the manager and the team.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

We are privileged to look after your beloved mother. Your feedback is motivating to our team. Thank you.

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Review from K H (Husband of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience

I have been impressed with the care given to my wife at Meadow Rose. The care staff are very good at communicating with my wife and myself. They will advise if they have any concerns and advise on any health care.
The management are excellent in terms of keeping me aware of any changes with the regulations

regarding any changes to COVID regulations.
Overall, I think that Meadow Rose is a very well-run and caring establishment with excellent care and support.

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Review from Jane J (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience

We as a family are very happy with my dad's care at Meadow Rose. Everyone from staff to management have always been very helpful and understanding. I would highly recommend this care home to anyone. Thank you very much.

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Review from W G (Daughter of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience

Our mother spent the last 2 years of her life at Meadow Rose and it became home for her and us. She moved in at the start of the pandemic and the whole community became very tight-knit, like a family.
The staff were always caring, helpful and kind. Mom was as happy as she could be and so were we with

the care provided.
Can't recommend it highly enough.

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Review from L K (Son of Resident) published on 20 May 2022
Submitted via Postal Card • Report

Overall Experience

My overall experience of Meadow Rose Nursing Home is positive. The staff are always very friendly and keen to help in any way that they can. Contacting reception to arrange visits is never a problem and on the few occasions when my calls are unanswered, I usually get a call back very swiftly. The home

goes out of its way to encourage relatives to engage with the management and the staff in order to help things run as smoothly as possible.

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Review from T B (Daughter of Resident) published on 25 March 2022
Submitted via Website • Report

Overall Experience

My mother was cared for in Meadow Rose for five years. The staff were extremely caring, kind and considerate. Nothing was too much trouble and they would do anything you asked to accommodate any needs or wishes you had. My father joined my mother later in the rooms opposite one another they were extremely

happy there and very well-loved by all the staff. Home comes highly recommended.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Many thanks, T B. I am so glad that the Meadow Rose team made a difference to your beloved parents and yourself.

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Review from David M (Son of Resident) published on 26 November 2021
Submitted via Website • Report

Overall Experience

I would like to thank all the management and staff of the Meadow Rose nursing home for their dedication and commitment shown in the recent care given to my dad while he was a resident at the home. The loving care that my dad received was outstanding. It was care shown with love and compassion. The staff

were very kind and polite and there was nothing too difficult for them to do to help. The management was equally helpful at all times. I could have called to speak directly to either the management or the nursing team and could always expect an answer. My dad loves everyone there and was very sad when he was leaving. He still speaks highly about everyone and truly missed the entire Meadow Rose nursing home family. Thank you and good luck to everyone.

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Review from P H (Wife of Resident) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience

My husband has been a resident since late March. He is bed-bound so does not use many facilities. He is always clean and shaved. His bed and room is spotlessly clean. All the clothes are clean and stored in drawers and wardrobes. All the staff are pleasant and kind and he enjoys the food.

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Review from Peggy G (Daughter of Resident) published on 29 December 2020
Submitted via Website • Report

Overall Experience

I would like to thank all the staff of Meadow Rose Nursing Home for looking after and caring for my mom. The activities that they do from visiting kittens and guinea pigs etc to making cakes and Christmas cards, all part of their well-being. I wish you all a merry Christmas and a happy new year, let’s

hope 2021 is a better year for all of us. Thank you.

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Review from Susan H (Daughter of Resident) published on 19 October 2020
Submitted via Website • Report

Overall Experience

My dad went into Meadow Rose from hospital nearly 6 years ago until his recent death, after a very severe stroke in 2014 left him totally incapacitated. My mum and I will be forever grateful not only for the highly professional skill and attention he received but also for the care and compassion, making

Meadow Rose a care home in the truest sense. Nothing was ever too much trouble and we always felt my dad was in safe hands.
The manager and the staff were always approachable, cheerful, professional and caring and a great support, especially to my mum, over the 6 years. We have nothing but praise and admiration for the home and all the staff.

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Review from Andy S (Son of Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience

Mom came to meadow Rose Nursing Home after being admitted into hospital as it's been a long time with my mom's bad illnesses - 10 years. As I spoke to Mom a few times on the phone she was comfortable and she said she settled in well. I couldn't see her due to Covid-19 which was not nice as I wanted

to see her badly.
My mom sadly passed away on the night of the 7th of October, she went peacefully. Can I say that the staff the management went out of their way to make her last hours comfortable. They are so professional in what they do at the home.
If you're reading my review and you need a family member or friend into this care home for care do not hesitate to contact them.
Please keep up the great work and keep safe.

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Review from Christina H (Granddaughter of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience

My grandad initially went into Meadow Rose from the hospital. He was transferred to spend his last few hours. This is what the hospital thought!
However, we are over 12-weeks later, and he is doing absolutely amazing! We, as a family, believe this is down to the care and staff at Meadow Rose!
The

manager and all the other staff cannot do enough for both us and him. Nothing is too difficult for them. The improvements he has made is astounding, he is able to sit up, eat proper meals and not just pureed food, feed himself. They do jigsaws, play cards, paint, dance etc with him.
During COVID, they have really made an effort to continue some sort of normality. They have enabled regular Facetime, in constant contact via text, and have even had a purpose-built "pod" built to allow for visits in the safest on manners.
I cannot thank you all enough, and I couldn't recommend this home enough!

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thanks so much for your feedback. We are delighted that your grandad has made fantastic progress at Meadow Rose.

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Review from A M (Daughter of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience

My dad was so scared, as I, was about him going into a care home, but we needn't have worried. The home is led by a wonderful and kind manager who goes over and above to make sure all the residents are well cared for, but also happy! They go out of their way to include you and always updating me on

how Dad is doing. All of his team appear to genuinely care, and most of all, Dad is happy and settled in these scary times. Couldn't be happier.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for your kind words and for sharing your positive experience with others about Meadow Rose. So glad that we made a difference to you and your dad at this difficult time.

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Review from S S (Cousin of Resident) published on 11 June 2020
Submitted via Postal Card • Report

Overall Experience

As my cousin came into your nursing home under Covid-19, I have not been inside, but my cousin is very happy there and gets on well with the staff. She actually comes from the other side of town, so it was a bit of an upheaval for her, but I can honestly say she is very happy there and would very much

like to stay there permanently.

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Review from Sue P (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience

My mother was admitted to Meadow Rose following discharge from hospital and stayed there until her peaceful death at the age of 101 in February 2020. Patient, caring and compassionate staff nursed her back to health initially, responded to changes and then treated her sensitively at her end of life.

There were some exceptional nursing, care and administrative staff who all contributed at different stages. In addition, they looked after me as I experienced different emotions and became true friends. I would particularly highlight the way we as a family were helped and supported in the 24 hours leading to my mother’s death.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Sue, thank you for your kind words. I am glad that we worked together with you in supporting your mum in her final stages of life. Your feedback is greatly appreciated. Steve.

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Review from Louise O (Daughter of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience

My mother has been with the home for 18months or so. Any issues which there have been, have been managed quickly and effectively with good communication. I have regular updates either by phone or email from a nurse or manager. Any suggestions I have made have been agreed or at least discussed in a timely

respectful manner.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thanks, Louise, I am glad that we have such a wonderful partnership in looking after our most vulnerable citizens. Your feedback is highly appreciated.

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Meadow Rose Nursing Home

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