Meadow Rose Nursing Home

96 The Roundabout, Birmingham B31 2TX
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9.7 76 Reviews
  • Meadow Rose Nursing Home, Birmingham
Meadow Rose Nursing Home has been purpose-built to provide continuous care, combining innovative care methods with comfortable interiors for all round satisfaction.

All nurses are qualified and take pride in being compassionate. The home's service is designed to suit person-centred care delivery, at the same time as enabling residents to pursue an active and interesting lifestyle.

A varied and seasonal food menu is in place and the home is well located for access to community amenities.

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Care Provided by Meadow Rose Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Steven Kazembe (Manager)
  • Admission Criteria
    • Private, Local Authority and NHS referrals accepted
    • Ages 45+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Meadow Rose Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,150
    • Self-Funded Nursing Care £1,200 – £1,200
    • RESPITE Self-Funded Residential Care £1,150 – £1,150
    • RESPITE Self-Funded Nursing Care £1,200 – £1,200

  • Fee does not include hairdressing and chiropody.
  • (these prices are only a guideline, please contact Meadow Rose Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available at the front and rear of the home. Visitors can also park on the Roundabout Road.


Meadow Rose Nursing Home Reviews (76)

Total of 76, showing 61-76
9.7

Meadow Rose Nursing Home has a Review Score of 9.7 (9.720) out of 10, based on 38 reviews in the last 2 years. Over all time Meadow Rose Nursing Home has 76 reviews.

Overall Experience

  • 56
  • 15
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Date Published

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Review from D B (Resident) assisted by family/friend published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff look after me well and the food is good.

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Review from D J (Granddaughter of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and team are lovely here, they work very hard. As an outsider, I think they need a few more staff so, while residents are being washed etc, there are enough staff to answer call buzzers more quickly.

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Review from Louise T (Daughter of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The activities staff make a difference.

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Review from Steven C (Son of Resident) published on 19 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carehome staff and management try and do a good job. I feel resources are sometimes stretched, especially at meal times and depending on the level of assistance needed. This said they are generally open to suggestions and easy to approach.
The food is ok but with different needs for different
individuals, it isn’t always easy to get it right all the time.
It’s a hard decision to realise a relative needs this type of care and as it’s difficult to know until they’re resident how good the home is, it can be a bit hit and miss. With this in mind, the care home has a generally caring attitude and some staff are excellent. So good initial signs and hopefully this will continue.
All the above said there has to be a realisation that the care and communication have to be the responsibility of all involved, both relatives and care staff, so hopefully, the residents have the best care.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thanks Steven for your feedback. We will continue to work towards achieving best outcomes for people in our care. Feel free to see me or any member of our team to discuss any aspects of care for your loved one. You are also welcome to join our quarterly meetings with relatives, ask any of our staff for details of planned dates of these meetings.


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Review from Sue S (Daughter of Resident) published on 7 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are pleased with the attentiveness and friendliness of all staff that we, as family, encounter with at Meadow Rose.

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Review from Michelle G (Granddaughter of Resident) published on 13 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I have my Grandparents staying here and the home is beautiful and very clean, although I do think there are many issues that need to be addressed as I myself have seen issues and also heard problems.
I feel there is not enough staff as 2 people on the ground floor leaves residents waiting a very long
time to be seen and being left in bed till 2 pm due to no staff is not good.
I myself am usually happy with the service but recently I feel standards have dropped.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Dear Michelle


I am very sorry to hear that you are not happy with the service provided to your grandparents. Please feel free to come and see me, I will be very happy to discuss your concerns in person.


Steve


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Review from Christine S (Daughter of Resident) published on 20 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family would like to thank all the staff at Meadow Rose for the wonderful care they gave to our mother whilst she was resident at the care home for her final three years.
They looked after her so well right to the end of her life.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you Christine.


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Review from M H (Resident) assisted by family/friend published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service all round, in comfortable surroundings.
I am very well looked after. Good food - balanced diet.

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Review from P M (Daughter of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Meadow Rose for 3 years. The staff are caring and the whole home is very welcoming. There is a supportive friends group and a friendly atmosphere. There are lots of activities for residents to take part in and a very helpful manager.

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Review from Michael P (Son of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hard-working and compassionate carers. Wide ranging activities.
Community spirit (staff, residents, visitors, relatives). Mom is happy and we are content that she is well cared for.

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Review from F W (Resident) assisted by family/friend published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No complaints what so ever!

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Review from D E (Daughter of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

On the whole basic needs are adequate but could still be improved upon.

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Review from M S (Wife of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have nothing but praise for Meadow Rose Nursing Home. It is reassuring for me to know that my husband is being well looked after.

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Review from B T (Son of Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well cared for generally, although greater care could be taken sometimes with her underwear, sometimes her bra isn't on correctly.
Her personal hygiene is excellent and her room is always clean and tidy.
The staff are friendly and polite.

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Review from C K (Daughter of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Meadow Rose for 6 months now. In that time, she has become part of a friendly, caring community with a family feel, which has allayed all her fears about going into a home. Mum's room is bright and airy and is large enough to accommodate several visitors at once. We
can visit at any time and are always made to feel welcome even at busy times. The staff work hard and are quick to respond to mum's needs and mum thinks of them as her friends. There is a range of activities on offer, which mum is encouraged to join in with but she is given the freedom to choose to go to her room whenever she wants. We are confident that she is in good hands.

Reply from Steven Kazembe, Care Manager at Meadow Rose Nursing Home

Thank you


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Review from Beryl D (Wife of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care compassion shown to my husband is the best we have had in five years. He has been in four care homes and each one has had problems doing my husbands personal care. He is now put on the commode twice a day and showered regularly. He is treated with respect and even though he is an epileptic,
stroke patient with no speech he still is spoken to and loved and treated like a family member. The manager is excellent, listens to complaints and acts on. Any complaint that needs attending to. The care home is basic but spotlessly clean and meals are excellent.

Reply from Steve, Area Manager at Meadow Rose Nursing Home

Many thanks for your kind words.


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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Meadow Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.720 for Meadow Rose Nursing Home is calculated as follows: ( (340 Excellents x 5) + (94 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 447 Ratings = 4.72

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow Rose Nursing Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Oct 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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