Perry Manor

Charles Hastings Way, Worcester WR5 1ET
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9.9 168 Reviews
  • Perry Manor, Worcester
Perry Manor care home provides round-the-clock residential, dementia and nursing care for older people.

The purpose-built care home has its own cinema, café and hair and beauty salon – creating a lively community atmosphere where your loved one can spend the day doing whatever they wish.

From the physical design of the care home through to the care delivered by a highly trained team, and even the delicious food served, everything about Perry Manor will support your loved one to continue living a fulfilling and enjoyable life.

The lifestyle team organises a range of group and one-to-one activities, outings and regular entertainment, all designed around residents' hobbies, likes and preferences.

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Care Provided by Perry Manor

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 82 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Katherine Matthews (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (82)
    • Single Rooms with ensuite Wet Room (82)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Perry Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,459
    • Self-Funded Residential Dementia Care from £1,549
    • Self-Funded Nursing Care from £1,699
    • Self-Funded Nursing Dementia Care from £1,789
    • RESPITE Self-Funded Residential Care from £1,459
    • RESPITE Self-Funded Residential Dementia Care from £1,549
    • RESPITE Self-Funded Nursing Care from £1,699
    • RESPITE Self-Funded Nursing Dementia Care from £1,789

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Perry Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Perry Manor Reviews (168)

Total of 168, showing 41-60
9.9

Perry Manor has a Review Score of 9.9 (9.921) out of 10, based on 31 reviews in the last 2 years. Over all time Perry Manor has 168 reviews.

Overall Experience

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Date Published

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Review from J C (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needed to go into a home very quickly and Perry Manor pulled out all the stops to achieve this. From the time she was admitted the staff have been very kind and caring and nothing is too much trouble for them. Any questions we have are dealt with immediately and efficiently. Thank you all so much.

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Review from Janice W (Daughter of Resident) published on 25 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Perry Manor for 2 weeks respite care in May 2022. The facilities were excellent and the home spotlessly clean. The management team were excellent in offering us support and advice about mum's long term future care. That care and support was greatly appreciated by my family as we
had recently lost our father, and it made a difficult situation more tolerable. Mum received excellent and dignified care from all the staff and her right to choose was respected and valued even though she has Alzheimer's disease. She settled well and told me that the staff were lovely and kind towards her. The activities at Perry Manor were excellent and mum really enjoyed joining in various projects with the other residents. I would highly recommend Perry Manor to any prospective resident.

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Review from A S (Son of Resident) published on 14 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The facilities at Perry Manor matched dad's needs and he started in the Malvern suite in March 2022. It soon became apparent that the team consider each resident as a part of their family. The team took time to consider the detail of care required. In many cases, the decisions taken in the implementation
of care clearly put dads' needs first and the demanding consequent challenges to the staff second. An example being to give dad as much autonomy and freedom as his condition allowed. Such decisions have resulted in dad settling quickly and most importantly allowing him to find comfort and a little contentment in this chapter of his life. I am very grateful that the team in Perry Manor have the resources, competence, and most importantly the positive mindset to giving those with the most challenging illnesses the best of care in a warm, caring, and kind environment.

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Review from C O (Mother of Resident) published on 18 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was the hardest decision of my life to hand over the care of my mother but Perry Manor has made that transfer as smooth and pain-free as possible. Perry Manor has exceeded our expectations.

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Review from Lois H (Daughter of Resident) published on 13 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, really clean and tidy. Staff are wonderful, really helpful and very clear with the information they provided. Dad was treated like a human and the staff really showed care and attention when dealing with him.

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Review from Graham M (Resident) published on 23 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have come to Perry Manor as they offer specialist nursing care for my personal needs. This does mean being a little further away from my family, but I have felt welcomed into the home and really happy with the care I receive. I was previously quite poorly, but they nursed me back to good health. The
staff are very supportive and will do anything for you.

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Review from Mark B (Resident) published on 2 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Perry Manor has provided me with structured and nursing care, enabling me to have a quality of life again. We all have our individual barriers on many levels for me these have been professionally and lovingly approached and managed by the care received here. I will always be grateful for this opportunity
to 'turn a new page'

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Review from Jenny W (Daughter of Resident) published on 8 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Perry Manor care home enough. They have made my mother so welcome. The staff are very patient and kind. At last, I know my mother is safe.

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Review from B T (Resident) published on 27 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my time very beneficial and comfortable. The staff here have been most helpful and willing to cater to individual needs or preferences.

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Review from Jacqui T (Resident) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home caters for all types of care needs with expertise and empathy. The staff are well trained and work exceedingly hard. All are of a pleasant demeanour and put your dignity first. The facilities are great and there is always something to keep you occupied. The entertainment staff are all
very talented. On the whole, I wouldn't hesitate in recommending this wonderful home to anyone.

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Review from K W (Daughter of Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's move into residential care was unexpected and distressing for everyone. From the very beginning, the staff at Perry Manor did everything they could to help us through the move and make things as welcoming for mum as possible. Covid-19 makes the situation very difficult but even if we have limited
time with Mum, I am that the staff are working hard to keep her safe and comfortable.

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Review from Andrew S (Respite Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff very helpful and kind. They do their best to help assist in all you ask of them and a smile. They are great.

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Review from Paul B (Son of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff to be most helpful, polite and very accommodating. Beautiful home; cannot fault it.

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Review from C W (Friend of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly, helpful and courteous and the whole atmosphere is happy and supportive. Our visit was under COVID regulations but the home was very organized and welcoming. Residents appeared very content in their very supportive environment. Excellent all round.

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Review from Annette S (Wife of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff at Perry Manor Care Home enough. They were amazing, they looked after my husband as if he was a member of their own family. Nothing was too much trouble for them. I can recommend it without reservations to anyone considering such a place for their own needs or the needs of a
relative.

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Review from A F (Daughter of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Relieved that my dad can receive the care that he needs in such a wonderful environment.

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Review from Patricia T (Wife of Resident) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

More than satisfied with my husband's care. Being very unsettled at the beginning, he is now content and joining in activities and social gatherings.

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Review from O W (Resident) published on 30 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been pleasanter than anticipated, with a greater degree of autonomy with regard to meals and activities. The staff have been very supportive and helpful and I have enjoyed meeting up with fellow residents. The occasional visit such as to the countryside park are very welcome - we need
to stay connected to the world outside to avoid becoming institutionalised. Similarly, visits from 'entertainers', e.g. when we had a visiting pianist or choir - live music is most welcome.

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Review from Alison F (Daughter of Resident) published on 15 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is 94 years old, has been a resident at Perry Manor Care Home since May 2019. She is frail physically and alert mentally and has been cared for with great kindness, dignity and a smile from all the staff who have contributed to my mother’s well being. Prior to ‘lockdown’ there were numerous
daily activities that residents could partake in and my mother loved having her nails done. I would have no hesitation in recommending Perry Manor Care Home as a wonderful place for your elderly loved ones. The staff go beyond their duties. Also, the food is wonderful and the kitchen staff are happy to take on individual requests.

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Review from M J (Next of Kin) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite Mum not wishing ever to be in a ‘home’ there is no question that Home is exactly what Perry Manor is for my Mum. Not only has Mum two sorts of dementia to contend with but almost no communication skills remaining throughout her time at Perry Manor, so caring for her with dignity, humour and
deep humanity is the most incredible skill. Perry Manor is an undoubted blessing which cares for residents (and their families) with compassion and utmost professionalism.

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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Perry Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Perry Manor is calculated as follows: ( (351 Excellents x 5) + (5 Goods x 4) + (10 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 367 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Perry Manor is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2018

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (106)

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Meet the Team (1)

Katherine

Katherine Matthews

Job Title: Home Manager

Joined: 2016

I’m a qualified Registered Mental Health Nurse, and prior to joining Perry Manor in 2016, I was Deputy Hospital Director of a 63-bed psychiatric hospital in Bristol. I originally joined Care UK in 2006 and worked in its mental health division. The idea of returning to work for the organisation was attractive because I believed in its core values, and respected its ‘care first, business second’ approach.


Since joining the Perry Manor team, I’ve been making positive changes for both the residents and my colleagues. I was thrilled when we received an ‘outstanding’ rating from the Care Quality Commission at our inspection in late 2018. We were the first home in Worcester to achieve this quality rating.


I’ve also been honoured to have won a couple of recent awards for my work. In 2019 I won silver in the British Journal of Nursing Awards and in the same year I won the award for Best Dementia Care Manager at the National Dementia Care Awards.


I’m incredibly proud of the fantastic home we’ve created for older people in Worcester – none of which would have been possible without the commitment and passion of the team at Perry Manor. When you work in a care home you realise that it is organic, there will never be a finished product. It continues to grow, change and develop. Looking ahead, we will continue to strive to deliver the best care to every resident, keeping up-to-date with the latest practice and working with residents and their families to make Perry Manor a home from home for all of our residents.