Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
On site
Perry Manor has a Review Score of 9.9 (9.921) out of 10, based on 31 reviews in the last 2 years. Over all time Perry Manor has 168 reviews.
Review from Paul S (Son of Resident) published on 1 March 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Elizabeth H (Daughter-in-law of Resident) published on 27 February 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Jane P (Daughter-in-law of Resident) published on 14 December 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Keith G (Husband of Resident) published on 28 November 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Brian M (Son of Resident) published on 23 November 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Debbie F (Daughter of Resident) published on 21 November 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Maria P (Daughter of Resident) published on 7 November 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from S C (Wife of Resident) published on 21 September 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from J M (Son of Resident) published on 12 September 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Lesley H (Daughter of Resident) published on 4 July 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Tracey and Ken E (Relative of Resident) published on 4 July 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
After visiting several Care Homes before making our choice this was by far the best we visited even though on this occasion we arrived unannounced.
Perry Manor compared to other Care Homes we visited seemed able to maintain a pleasant atmosphere and any unpleasant smells that obviously occurred were dealt with promptly and effectively.
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Review from J W (Friend of Resident) published on 6 June 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from W R (Resident) published on 28 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from T M (Resident) published on 28 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from S M (Daughter-in-law of Resident) published on 28 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Sue M (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
My sister and I have the utmost confidence
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Review from C P (Relative of Resident) published on 16 March 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from Michael C (Son of Resident) published on 16 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Valerie T (Resident) assisted by family/friend published on 9 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Connie H (Resident) published on 7 March 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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The Review Score of 9.9 (9.921) out of 10 for Perry Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.921 for Perry Manor is calculated as follows: ( (351 Excellents x 5) + (5 Goods x 4) + (10 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 367 Ratings = 4.921
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Perry Manor is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Oct 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2016
I’m a qualified Registered Mental Health Nurse, and prior to joining Perry Manor in 2016, I was Deputy Hospital Director of a 63-bed psychiatric hospital in Bristol. I originally joined Care UK in 2006 and worked in its mental health division. The idea of returning to work for the organisation was attractive because I believed in its core values, and respected its ‘care first, business second’ approach.
Since joining the Perry Manor team, I’ve been making positive changes for both the residents and my colleagues. I was thrilled when we received an ‘outstanding’ rating from the Care Quality Commission at our inspection in late 2018. We were the first home in Worcester to achieve this quality rating.
I’ve also been honoured to have won a couple of recent awards for my work. In 2019 I won silver in the British Journal of Nursing Awards and in the same year I won the award for Best Dementia Care Manager at the National Dementia Care Awards.
I’m incredibly proud of the fantastic home we’ve created for older people in Worcester – none of which would have been possible without the commitment and passion of the team at Perry Manor. When you work in a care home you realise that it is organic, there will never be a finished product. It continues to grow, change and develop. Looking ahead, we will continue to strive to deliver the best care to every resident, keeping up-to-date with the latest practice and working with residents and their families to make Perry Manor a home from home for all of our residents.
