Perry Manor

Charles Hastings Way, Worcester WR5 1ET
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9.9 168 Reviews
  • Perry Manor, Worcester
Perry Manor care home provides round-the-clock residential, dementia and nursing care for older people.

The purpose-built care home has its own cinema, café and hair and beauty salon – creating a lively community atmosphere where your loved one can spend the day doing whatever they wish.

From the physical design of the care home through to the care delivered by a highly trained team, and even the delicious food served, everything about Perry Manor will support your loved one to continue living a fulfilling and enjoyable life.

The lifestyle team organises a range of group and one-to-one activities, outings and regular entertainment, all designed around residents' hobbies, likes and preferences.

Care Provided by Perry Manor

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 82 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Katherine Matthews (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (82)
    • Single Rooms with ensuite Wet Room (82)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Perry Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,459
    • Self-Funded Residential Dementia Care from £1,549
    • Self-Funded Nursing Care from £1,699
    • Self-Funded Nursing Dementia Care from £1,789
    • RESPITE Self-Funded Residential Care from £1,459
    • RESPITE Self-Funded Residential Dementia Care from £1,549
    • RESPITE Self-Funded Nursing Care from £1,699
    • RESPITE Self-Funded Nursing Dementia Care from £1,789
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Perry Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • On site


Total of 168, showing 161-168
9.9

Perry Manor has a Review Score of 9.9 (9.921) out of 10, based on 31 reviews in the last 2 years. Over all time Perry Manor has 168 reviews.

Overall Experience

  • 152
  • 14
  • 2
  • 0
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Date Published

168
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Overall Experience  Overall Experience 5.0 out of 5

We have found the care and support at Perry Manor to be absolutely first class. Mum has been treated like a lady since she first arrived. Nothing is too much trouble for any of the staff. The nursing care has been superb. Everyone enters the room with a smile and a personal greeting. Catering is very
good with a very wide choice of food on offer at every meal, and again lovely greetings from the staff. Housekeeping is high class, room and bathroom always clean. Mum is treated with dignity at all times, and is always consulted.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted in December, following 11 weeks in three different hospitals. She was given a diagnosis of vascular dementia whilst in hospital and needed full time care. Her physical state was very confused and aggressive. Four months on and she is hardly recognisable, she has gained some weight
due to the wonderful three meals a day. She looks better her hair and nails are done regularly. She can now hold a reasonable conversation, and she is enjoying her surroundings. She believes she chose Perry Manor! The staff are excellent, caring, encouraging, nothing is too much trouble. We (her family) are so grateful to have found a wonderful final home for our mother.

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Overall Experience  Overall Experience 5.0 out of 5

I have been living here for just over a year and i am well cared for by all the staff and my needs are always met. I get on with everyone and feel comfortable and at home here.

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Overall Experience  Overall Experience 4.0 out of 5

A very straightforward and honest presentation from all, down from the manager, with a special word of thanks to customer relation manager. But then from the manager to carers, cleaners, first class efforts. I am about to take over my new room on the second floor. My wife and I cant wait for the opening
and change over. We thank them all very much.

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Overall Experience  Overall Experience 5.0 out of 5

The home is first class. The care is superb. All the staff are very well trained and very supportive to the family. My aunt could not have had any better care anywhere.

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Overall Experience  Overall Experience 5.0 out of 5

Staff members at the home were excellent at getting my reluctant father to come in and look around the facilities. My father is now very happily enclosed at Perry Manor. A well managed home with very good staff.

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Overall Experience  Overall Experience 5.0 out of 5

Perry Manor is a high quality home in all respects, from quality of the facilities to the care and support provided by all staff. It is a modern, welcoming and relaxing environment with a 'warmth' that is achieved through the manner in which residents are cared for as individuals, and friends and relatives
are welcomed as are visitors. Care is provided with thought and flexibility in a way that strikes the right balance between respect and informality; with staff always making time to talk as and when necessary. As a relative I have a high level of confidence in the staff to provide the care and support required.

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Overall Experience  Overall Experience 5.0 out of 5

I find Perry Manor Care Home very professionally run by the staff and management. The high standard of service in nursing care and aged care is excellent. The friendliness, calmness, helpfulness, facilities, cleanliness, quality of food provided are all exemplary. The modern state of the art décor is
so cosy, comfortable, relaxing, reassuringly 'a home', particularly for the aged who are spending their end of life here. A very impressive care home.

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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Perry Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Perry Manor is calculated as follows: ( (351 Excellents x 5) + (5 Goods x 4) + (10 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 367 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Perry Manor is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2018

Overall
Outstanding

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (106)

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Meet the Team (1)

Katherine

Katherine Matthews

Job Title: Home Manager

Joined: 2016

I’m a qualified Registered Mental Health Nurse, and prior to joining Perry Manor in 2016, I was Deputy Hospital Director of a 63-bed psychiatric hospital in Bristol. I originally joined Care UK in 2006 and worked in its mental health division. The idea of returning to work for the organisation was attractive because I believed in its core values, and respected its ‘care first, business second’ approach.


Since joining the Perry Manor team, I’ve been making positive changes for both the residents and my colleagues. I was thrilled when we received an ‘outstanding’ rating from the Care Quality Commission at our inspection in late 2018. We were the first home in Worcester to achieve this quality rating.


I’ve also been honoured to have won a couple of recent awards for my work. In 2019 I won silver in the British Journal of Nursing Awards and in the same year I won the award for Best Dementia Care Manager at the National Dementia Care Awards.


I’m incredibly proud of the fantastic home we’ve created for older people in Worcester – none of which would have been possible without the commitment and passion of the team at Perry Manor. When you work in a care home you realise that it is organic, there will never be a finished product. It continues to grow, change and develop. Looking ahead, we will continue to strive to deliver the best care to every resident, keeping up-to-date with the latest practice and working with residents and their families to make Perry Manor a home from home for all of our residents.