Mosswood Care Home

Moss Road, Linwood, Paisley PA3 3FA
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9.5 68 Reviews
  • Mosswood Care Home, Paisley
Mosswood Care Home, located in Linwood, is a purpose built care home providing expert 24-hour nursing care for people of old age with dementia or physical disability.

Dedicated to professional care, the friendly team supports residents in making the most of the luxurious social areas, hairdressers, reminiscence room, quiet room and cinema room. The level of care is of the highest standard and the team at Mosswood work hard to provide an exciting range of daily activities and delicious catering services to ensure residents are fulfilled and happy at all times.

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Care Provided by Mosswood Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Pauleen Stevenson (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (71)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Last Refurbishment: 2014
    • Number of floors: 1

Funding & Fees Guide for Mosswood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Mosswood Care Home Reviews (68)

Total of 68, showing 61-68
9.5

Mosswood Care Home has a Review Score of 9.5 (9.486) out of 10, based on 9 reviews in the last 2 years. Over all time Mosswood Care Home has 68 reviews.

Overall Experience

  • 63
  • 4
  • 1
  • 0
  • 0

Date Published

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Review from Sandra B (Daughter of Resident) published on 22 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Mosswood Care Home since September 2015. She is extremely content and happy there and very well looked after by staff who are well trained and who treat my mother and all the residents with care, kindness, with dignity and see them as individuals who all have their own needs. When
you visit you are also made so welcome. The home is beautifully appointed, bright, spotlessly clean - meals are taken together with the staff which I think is a great thing. We have nothing but positive comments to make as a family.

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Review from Anne L (Daughter of Resident) published on 20 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I are extremely happy with the care that Mosswood provides. Although my mother is unable to articulate her feelings we can tell that she is very happy and contented which was not the case before she came to Mosswood. All the staff are incredibly loving and caring. Congratulations to
all.

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Review from Gillian P (Daughter of Resident) published on 13 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I could not be more satisfied with the care provided to our parents. The staff are engaged and dedicated, and show a high level of professionalism and expertise. When our father was dying, he was treated with such respect and dignity; it made the distressing situation less stressful and
the family feel supported.


The premises are spotlessly clean, bright and cheerful. Activities are plentiful and appropriate and it really does feel like a home from home.


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Review from George G (Son of Resident) published on 26 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my dad during his five months stay until he passed away was of the highest standard. The families experience, especially during dads final days was nothing short of exemplary, from the cook to the carers, cleaners, nurses and management was such that we don't think it possible to have
better care. The facilities are immaculately kept, cleanliness is of the highest order. The staff always were siling and treated dad with dignity and respect. My dad was taken care of in the "Clyde" part of the home.

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Review from Ste (Granddaughter of Resident) published on 24 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to visit my grandmother at the end of January 2016 and was so pleased with the level of care she was receiving. Beautifully kept home, very clean and reassuring for a family who do not live close by.

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Review from Isabel M (Cousin of Resident) published on 4 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the only living relative apart from her daughter. We were great pals as youngsters. I was so glad when her daughter found this home for my cousin as she now is safe, very comfortable and has company. I have visited several times and each time I have been impressed by the well maintained and comfortable
surroundings and the lovely staff. Unfortunately I live a long way away, a 4 1/2 hour bus journey to get to the home, so I only can visit 4 times a year and always I get a warm welcome and well fed by the staff. I hope I find somewhere as good as this in Dumfries and Galloway when I need it.

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Review from Leslay S (Daughter of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking after my mum for two and half years (long distance) and determined not to allow her to go into a care home, convinced she would hate it, and I would be forever with a guilty conscience, nobody could have prepared me for how quickly she settled in, and started enjoying herself, and mixing
with all the residents, carers and staff.
Carers and Staff; I have never seen so much care and genuine dedication, and know it was the right decision to put my mum in all your capable hands. You have all become like and extended family to me too!

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Review from Joanna B (Daughter of Resident) published on 20 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Mosswood in April 2015 following a lengthy period of NHS care; we were apprehensive about a move but have been delighted with the high quality of the care she has received since her move. The design of the home has used the latest guidance to ensure it provides a safe and secure
environment for residents with dementia and challenging behaviour and my mother has been much calmer and settled as a result.
There is lots of space with a range of sitting areas. The staff are excellent and very caring to all the residents and work hard to ensure care is individualised for each resident. They are also supportive of family and carers - this was the first time in a long time I was asked how I was by a member of care staff - they are welcoming and offer tea and coffee to visitors!
My mum looks well cared for and has also had the opportunity to go out on appropriate activities which did not happen whilst she was in NHS care. After a very difficult time we feel mum now has a much improved quality of life and a level of contentment she has not had for some time and this is very much due to the care she is now receiving. My mum's sister lives 200 miles away and visited her in Mosswood for the first time recently; she was very happy to see mum looking so much more like herself and the quality of the accommodation at Mosswood.

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Current Review Score: 9.5 (9.486)

Overview of Review Score

The Review Score of 9.5 (9.486) out of 10 for Mosswood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Mosswood Care Home is calculated as follows: ( (99 Excellents x 5) + (5 Goods x 4) ) ÷ 104 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.534 Points relating to the number of positive Reviews for Mosswood Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 9 Positive Reviews ÷ 14.2 = 0.634

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Jul 2022

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Pauleen

Pauleen Stevenson

Job Title: Home Manager

Joined: 2014

Pauleen is a very experienced manager who provides high-quality care person-centred care to her residents.