Fees include :
(a) The use of the Room
(b) Unrestricted use by you, of the communal facilities
(c) Heating and lighting
(d) Three main meals per day and in addition mid-morning, mid-afternoon and night time drinks and snacks
(e) Facilities for making drinks and snacks at any time (subject to a risk assessment being carried out to confirm that you are able to use such facilities unaided)
(g) Cleaning of the room and communal areas
(h) Care and support from our staff as detailed on your care plan
(i) Access to and use of aids and appliances available in the Home, which are used according to individual needs and as detailed on your care plan, e.g. hoists, lifts, occasional use of wheelchairs.
Additional costs for hairdresser (fortnightly visits), chiropody, special outings, transport, dentist, opticians, toiletries.
Visitors are welcome anytime.
Parking facility available at the front.
St Mary's Residential Care Home has a Review Score of 9.8 (9.770) out of 10, based on 18 reviews in the last 2 years. Over all time St Mary's Residential Care Home has 37 reviews.
Review from C D (Friend of Resident) published on 15 March 2023
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Reply from michelle lecheminant, Manager at St Mary's Residential Care Home
Thank you so much for your kind words; I shall pass them on to the team.
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Review from Nicky S (Daughter of Resident) published on 13 March 2023
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Reply from Michelle Lecheminant, Manager at St Mary's Residential Care Home
Thank you for your kind words; I shall pass this on to the team.
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Review from Jan P (Daughter of Resident) published on 17 February 2023
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Reply from michelle lecheminant, Manager at St Mary's Residential Care Home
Thank you so much for your kind feedback. I shall pass your comments on to the team.
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Review from Veronica O (Daughter of Resident) published on 12 February 2021
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Reply from Nicole Homewood, Home Manager at St Mary's Residential Care Home
Thank you for your feedback; I will share your comments with our team.
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Review from Susan V (Daughter of Resident) published on 8 February 2021
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Reply from Nicole Homewood, Home Manager at St Mary's Residential Care Home
Thank you for your feedback; your comments will be shared with our team.
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Review from Sheila M (Daughter of Resident) published on 8 February 2021
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Reply from Nicole Homewood, Home Manager at St Mary's Residential Care Home
Thank you for your feedback; your comments will be shared with our team.
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Review from Liz B (Daughter of Resident) published on 5 February 2021
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Reply from Nicole Homewood, Home Manager at St Mary's Residential Care Home
Thank you for your feedback; I will pass onto our staff team.
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Review from Sally E (Daughter of Resident) published on 21 October 2020
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Review from J B (Resident) assisted by family/friend published on 2 January 2020
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Review from Teresa H (Daughter of Resident) published on 2 January 2020
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Review from Joanne R (Daughter of Resident) published on 2 January 2020
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Review from Deborah C (Regular Volunteer) published on 24 December 2019
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Review from Zena B (Regular Volunteer) published on 23 December 2019
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Review from Jean M (Resident) published on 20 December 2019
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Review from I H (Resident) published on 22 December 2016
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Review from Jenny R (Daughter of Resident) published on 19 July 2016
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Review from Milly S (Resident) assisted by family/friend published on 9 October 2015
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Reply from Nicole Homewood, Registered manager at St Mary's Residential Care Home
Thank you for the review. We are in the process of employing an activity co-ordinator as we have recognised that in the past the activities have been limited for our residents. We already have a programme in place with fortnightly visits from a local children's performing arts group and other activities for residents to participate in and often have to actively encourage them to join in. With the new activity co-ordinator we hope to motivate our residents to form their own interest groups and join in with the activities on offer.
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The Review Score of 9.8 (9.770) out of 10 for St Mary's Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.770 for St Mary's Residential Care Home is calculated as follows: ( (161 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 204 Ratings = 4.77
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Mary's Residential Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 May 2022
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Job Title: Home Manager
Our Home Manager is Michelle Lecheminant
Job Title: Senior Care Assistant
Birhan Andree is one of our Senior Care Assistants