Priors House

Old Milverton Lane, Blackdown, Leamington Spa CV32 6RW
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9.9 126 Reviews
  • Priors House, Leamington Spa
The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings.

Priors House offers dedicated areas for activities, such as painting, reading or simply chatting with friends and family. Residents can also enjoy a cinema room, a café and even a hair and beauty salon so residents can indulge in some pampering.

The lifestyle team takes the time to get to know each resident so they can provide a tailored activities programme, complete with group and one-to-one activities, to suit their preferences. These are based around residents' interests and hobbies to ensure every day is fulfilling.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

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Care Provided by Priors House

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Francine Summers (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Priors House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,678
    • Self-Funded Residential Dementia Care from £1,768
    • Self-Funded Nursing Care from £1,918
    • RESPITE Self-Funded Residential Care from £1,888
    • RESPITE Self-Funded Residential Dementia Care from £1,979
    • RESPITE Self-Funded Nursing Care from £2,128

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Priors House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Priors House Reviews (126)

Total of 126, showing 1-20
9.9

Priors House has a Review Score of 9.9 (9.931) out of 10, based on 22 reviews in the last 2 years. Over all time Priors House has 126 reviews.

Overall Experience

  • 118
  • 7
  • 0
  • 1
  • 0

Date Published

126
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Review from R K (Resident) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, so understanding and looking to help all the time. I shall miss them..
I am hoping to attend their upcoming events in the coming months.
Leaving today sadly.
They have a wonderful deputy manager.

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Review from Louise W (Daughter of Resident) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was recently discharged from hospital and there was no way that she could return to her Assisted Living flat . The process of moving Mum to Priors House went smoothly and not only Mum but the family were welcomed warmly by the staff. The staff here are outstanding and clearly take pride in
what they do - it shows!! Sadly mum is declining but there's no other place I'd rather she be than being looked after by this professional and dedicated team.

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Review from Dawn T (Niece of Resident) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Priors House are exceptionally warm and caring. I always receive a warm welcome.
Today 21st March was a lovely celebration day. It was well organised and the staff, as always, ensured all of the residents enjoyed the afternoon. Fabulous food too! Nice to meet the new CRM who introduced
herself and asked for feedback.
Of course I have to give a special shout out for the staff on Victoria Wing who care for my Aunty. They are an incredible team of professionals. Thank you for all you do each and every day!

Reply from Sarah Mitchell, Home Manager at Priors House

We are so pleased you had an enjoyable day at the Veterans accreditation party with your Aunty. What a fabulous day had by all.
We look forward to hosting our next specular event on the 8th May for our VE Day BBQ & entertainment which we hope you can join us for.
Come and join us for more scrumptious food and live entertainment for our lovely residents, family and friends.


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Review from Steven N (Son of Resident) published on 13 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved both of my parents in to Priors House in December 2024. Mum needed end-of-life care for her cancer and Dad needed more day-to-day care for his dementia. I just have no words to describe how amazing this care home (and it's staff) are. They rescued us in our hour of need and showed unbelievable
care, professionalism and love from the moment that we walked in the door.

Reply from Maria Cridge, Home Manager at Priors House

Thank you so much for this lovely review. Priors House prides itself on giving the very best of care and compassion and your kind words mean a great deal to the team. We are privileged that you chose us for the care of your lovely Mom and Dad.


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Review from M B (Son of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for just over a year. The care she received during this period was excellent, particularly in her last few weeks. The whole team showed good understanding and empathy as well as working together as a team with utmost team spirit. At all times they made family members most welcome
and could not do enough for Mum or us.

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Review from L C (Son of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having my Father put in two previous Care Homes receiving very poor care. I moved him to Priors House, Leamington, yes a lot of money but the value was extreme. All aspects of care, entertainment, medical care, reception, and office admin were 300%. I could not say enough to praise the carers. One carer
in particular was a diamond and worked well with my Dad who was causing trouble constantly with dementia. Already recommended Priors House to others.

Reply from Maria Cridge, Reviews Team at Priors House

How lovely of you to take the time to leave such a wonderful review. Every single resident is like family to us here at Priors House and we already feel privileged that you chose us for your Father's care. These kind words mean the world to our passionate team - I will pass them on. Warmest Regards, Customer Relations Manager.


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Review from Richard J (Son of Resident) published on 10 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mother's two years at Priors House, we were always very impressed with the care provided. All staff took the time to get to know her as an individual and she was looked after with professionalism, dignity and friendliness. We visited frequently and always found my mother calm, contented and
happy. Thank you to all the team.

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Review from T J (Son of Resident) assisted by family/friend published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have had excellent experience with this home since 2016 when my father was here. Now my mother is here permanently and is receiving 5-star treatment.

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Review from M J (Daughter-in-law of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, father-in-law and now my mother-in-law have all received excellent care whilst in Priors house.

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Review from Andrew G (Stepson of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The word which we would use to describe Priors House is 'kind'. All the staff, whether carers, nursing, maintenance, reception or admin, all extended a tremendous kindness to Mum and also to her family from the moment she came into the home until the day she died. From the beginning we were struck by
the sense of community that was established in the home by the staff and residents alike. We were made to feel very welcome, with cakes and drinks available at all times of day and night; in addition, space was created for us to be with Mum both day and night when we most needed it. Regardless of position, all the staff demonstrated great kindness to Mum, and also to us, caring for us as we cared for her. The home is bright, warm and welcoming. There are numerous activities to choose from, and also quiet spaces and a pleasant garden if that's more appropriate. We have no hesitation in recommending Priors House most highly.

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Review from Denise J (Daughter of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled in really well. Both admin, management, nurses and carers have been wonderful.
I am happy that Dad at the age of 92 is in the best possible place.

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Review from O B (Daughter of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring home with lots of great activities happening each day. All the staff are warm, friendly and caring towards residents and their families.

Reply from Reviews Team, Reviews Team at Priors House

Thank you so much for taking the time to write this review! Our staff are passionate about delivering the very best care for our residential family and your words really mean a lot to them.


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Review from M M (Grandson of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the occasions that I have been to see my nan, the care I have seen her receive has been to an excellent standard.

Reply from Reviews Team, Reviews Team at Priors House

Thank you so much for leaving this great review and your kind words, it is an absolute privilege to care for your grandmother!


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Review from Fiona H (Daughter of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into Priors House in the summer, we have been very happy with the warm, welcoming environment and high standard of care. We have been particularly struck by the kindness and patience shown by all staff. Everyone with whom we've come into contact has been friendly and helpful, and
we are always greeted at reception by name and with a smile. The rooms could be a little larger, but the ensuite bathrooms are a good size. Everywhere is very clean. There are regular meals and snacks on offer throughout the day, and my mother particularly likes the hot chocolate in the free cafe downstairs. Various activities are available every day, and there is a well-maintained and very pleasant garden. We hope that there will be an opportunity for outings when the weather improves. We have no hesitation in recommending Prior House and are glad that my mother is living in such a safe and supportive home.

Reply from Maria Cridge, Reviews Team at Priors House

Thank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residential family here at Priors House and we hope that reviews such as this will give other families the confidence to seek care for their loved ones when they are in need.


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Review from E J (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was given a terminal diagnosis and came to spend her last few months at Priors House. We were apprehensive about her going into a home but very quickly knew we had absolutely made the right choice.
Mum was really happy there. She formed good connections with the staff, and they looked after
her well. In Mum's final days, the staff not only cared for her, they looked after us as well. We can not speak highly enough about Priors House. We would recommend them to anyone and feel they totally deserve their “outstanding” CQC achievement.

Reply from Maria Cridge, Reviews Team at Priors House

Our sincere thanks for your wonderful words. It is always a privilege to care for residents here at Priors House, but extremely sad when have to say goodbye. Sending all of our warmth and good wishes to you and your family at this difficult time.


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Review from A J (Daughter of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been given a warm welcome and is being treated for all his various ailments. Staff are all friendly and welcoming and treat the residents as individuals, with respect.

Reply from Maria Cridge, Reviews Team at Priors House

How lovely - your words mean a great deal to our team here at Priors House. It is so very important to us that our residential family feel valued and well cared for, and your feedback is invaluable to us. Thank you so much.


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Review from G H (Son of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care was given to my mother, especially at the end of her life.

Reply from Reviews Team, Reviews Team at Priors House

Thank you very much for taking the time to leave us feedback about your experience. At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from A M (Daughter of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum gets excellent care in the home and the staff and carers are always welcoming.

Reply from , Reviews Team at Priors House

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from M M (Son-in-law of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am completely happy with every aspect of the care my mother-in-law receives.

Reply from , Reviews Team at Priors House

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Mark D (Son-in-law of Resident) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I were looking for a care home for my mother-in-law. After visiting quite a few we selected Priors House. It’s a lovely and welcoming building with a wonderful cafe on site. My mother-in-law has been in since August and is loving it. It’s more like a hotel than a care home. The rooms are
spacious, extremely clean with an ensuite bathroom. It’s close to the town centre of the local town but surrounded by fields with lovely views. What makes Priors House stand out is the team they have there. One of your managers was so welcoming to us and helped with all our queries. From the reception staff to all the carers they are so friendly, caring, and treat my mother-in-law with respect and kindness.
Anyone considering a care home for their loved one should take a look at Priors and I’m sure you won’t be disappointed. Mother-in-law thinks she is in a 5-star hotel and it certainly feels like it.

Reply from Holly Cole, Reviews Team at Priors House

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Priors House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Priors House is calculated as follows: ( (247 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 262 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priors House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (95)

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Meet the Team (1)

Francine

Francine Summers

Job Title: Home Manager

I managed care homes before I joined Care UK and was even an area manager, overseeing a number of homes. I’ve also worked as a ‘turnaround manager’ – helping care homes to gain regulatory compliance – so I’ve lots of experience in care homes.


There’s a lot to do when you’re a home manager, but the best bit is having a coffee with the residents and chatting with them. When I can I also join in with activities because it’s wonderful seeing residents enjoying themselves – after all, that’s why we do what we do. I love seeing happy residents living fulfilling lives in our warm and friendly home.


Frequently Asked Questions about Priors House

What types of Care is Priors House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Priors House provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Priors House have?

There are 80 Single Rooms.

What are the Facilities & Services at Priors House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priors House to the centre of Leamington Spa?

1.8 mile(s) as the crow flies, distance by road may be significantly further.