Buckingham House Care Home

Off Oxford Road, Gerrards Cross SL9 7DP
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9.9 86 Reviews
  • Buckingham House Care Home, Gerrards Cross
Buckingham House is a purpose-built Care Home providing caregiving for nursing, residential and dementia residents by well-trained and well-led carers and nurses. The home facilitates 24-hour personalised care whilst supporting people to have their independence and dignity.

The home boasts a number of lounges, two dining area, two cafes, a library and hair dressing salon, as well as beautifully landscaped gardens and patio areas. Each room is en-suite and decorated to a hotel standard, whilst each floor has a modern equipped bathroom facility.

The head chef who won MMCG Masterchef of the year, has developed a seasonal menu to suit all palettes, and promote choice. She meets with the people living at the home to hear their requirements and this is reflected in her menu.

Looking at ways to engage with the people that live at the home in a meaningful way is important to the activities coordinator.

The people living at the home are invited to participate in clubs such as gardening, baking, maintenance facilitated by the staff of the home. She also has engaged with the community having local Zumba, Tai Chi, Music for therapy companies attend the home.

Once your loved one is at the home, the team operate a “home from home” feel allowing you to visit the home at any time and offer the opportunities for you to join in any events or meals. Care plans are also structured and reviewed regularly using information provided by family, friends and medical professionals to ensure a meaning quality of life.

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Care Provided by Buckingham House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Courtney Harry (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (53)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Buckingham House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,898
    • Self-Funded Residential Dementia Care from £2,063
    • Self-Funded Nursing Care from £2,365
    • Self-Funded Nursing Dementia Care from £2,365

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Buckingham House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Buckingham House Care Home Reviews (86)

Total of 86, showing 1-20
9.9

Buckingham House Care Home has a Review Score of 9.9 (9.909) out of 10, based on 10 reviews in the last 2 years. Over all time Buckingham House Care Home has 86 reviews.

Overall Experience

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Review from Bernard B (Husband of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is caring to my wife and myself. They treat her with dignity and compassion. Food is great and varied. All lifestyle staff have a good relationship with my wife. I would recommend this home to other people.

Reply from Courtney Harry, Home Manager at Buckingham House Care Home

Thank you for taking the time to leave us a review and share your experiences of Buckingham House Care Home. We are delighted that you would recommend our care services and that your experience reflects our values here at MMCG and Buckingham House.


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Review from David T (Friend of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a nearly daily visitor to Buckingham House Care Home. I am impressed with the standards of care provided. The staff are extremely friendly, courteous and responsive throughout.
My friend is in a lovely, well-lit room with good facilities and is well looked after.
She has nails cut and manicured
regularly. A trip to the on-site is always welcomed.
Another welcome visitor was a friendly personal trainer arranged by the activity team. He encouraged exercises and motivation.
A TV in the room helps to pass the time.

Reply from Courtney Harry, Home Manager at Buckingham House Care Home

Thank you for taking the time to leave us a review and share your experiences of visiting Buckingham House Care Home. We are glad your experience reflects the high standards of quality care and hospitality experience we hold ourselves to. I look forward to sharing your feedback with the team.


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Review from Jennifer C (Wife of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Buckingham House Care Home is excellent. The staff are very friendly and always make me welcome. They know me by name and are keen to help. The staff are very caring to my husband and myself. They show patience and good humour even though my husband can be difficult. The food is very good
and varied. The lifestyle team are very good and the activities are varied and they are always very kind, and know each resident well. The activities are personalised to each resident.

Reply from Courtney Harry, Home Manager at Buckingham House Care Home

Thank you so much for the lovely review of Buckingham House. I will share your feedback with our team who take the utmost pride in offering the best care possible. We are so pleased that you and your loved one have a great experience with us.


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Review from Gerry J (Husband of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is looked after very well with dignity and respect. Staff are attentive and caring. The staff know my wife really well and always make sure she is well dressed. Always a warm welcome from all staff.

Reply from Courtney Harry, Home Manager at Buckingham House Care Home

We appreciate you taking the time to share your positive comments regarding Buckingham House and our team. We are glad your experience and observations reflect the high standards of quality care we hold ourselves to here at Buckingham House and Maria Mallaband Care Group. Thank you.


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Review from Wayne L (Husband of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Buckingham House Care Home for two years. Like many other homes staff retention and minor decoration issues arise but the management team work hard to resolve these. The care teams are constantly training and extremely well led by a manager that knows the home, residents and relatives
and friends inside out. You will always get a warm welcome at reception, tea coffee biscuits cakes also available. Reception is the go to place for anything, even a chat. Nurses run the floors with efficiency and always keep you updated with any changes or incidents with your loved one. The catering team do a great job I recommend the bacon sandwiches if you have an early appointment or stay for lunch you will not be disappointed, looking forward to Christmas dinner. The carers are kind and respectful and most will bend over backwards to accommodate your loved ones needs, will always greet you with a smile, they work long shifts and on occasions have to deal with upsetting situations, well done.

Reply from Courtney Harry, Home Manager at Buckingham House Care Home

Thank you for taking the time to leave us a review and share your experience of Buckingham House. We are so pleased that you and your loved one have a great experience with us. We will share your feedback with the team.


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Review from S S (Daughter of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy in Buckingham House, he has settled in very well. The care is excellent here, all staff are so lovely and kind. The food is so good, especially the cakes. Activities are very good and the team are very caring. I would recommend Buckingham House to friends.

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Review from Ben W (Son of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad has received at Buckingham House Care Home has been exceptional. He arrived after a lengthy stay in hospital and was in a pretty poor state, emotionally and physically. The staff have been wonderful, literally nursing him back to health, helping him physically, emotionally and mentally
to recover. As he has recovered, he has also been getting involved with activities and the staff have been wonderful with him, taking the time to get to know him and spending time with him in a way I have not seen in other care homes.
I can't recommend Buckingham House enough - having been at the care home for a month, my dad has decided to move there permanently and I am very grateful to the whole team for making him so comfortable.

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Review from P W (Daughter of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that Dad has been given is five stars. From the moment I arrived to the welcome from the amazing reception and all staff. The activities staff are happy to help with my dad getting involved in activities. The food is so good.

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Review from Richard M (Brother of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cheerful and careful, attentive care.
Gives total confidence to relatives.

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Review from Danielle T (Friend of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my friends first became residents, they have been looked after perfectly. My friend's last few weeks of his long 94 years he spent being looked after by the team. He was made comfortable, kept his dignity and was made to feel special and important till his last days. I can't thank you
all enough for the support you gave him and still continue to give my other friend.

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Review from John L (Respite Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the facility to be fit for my purposes and the experience professional and enjoyable.

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Review from P L (Wife of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident for five weeks. I wasn't sure how he would settle in, but he loves it! The staff are warm and friendly and do their best to action any requests. The home feels happy and has a lovely atmosphere. My husband has hired a physiotherapist to visit and help with his mobility.
This would be a nice and useful service for the home to offer alongside the hairdresser and podiatrist.

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Review from S R (Daughter of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is absolutely fabulous. The entire team are amazing, nothing is too much trouble for either my dad or us as a family. My dad is incredibly difficult to look after and all the team are so patient and caring. I cannot recommend this care home highly enough.

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Review from Debbie F (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have resided in Buckingham House Care Home for the last 2/3 years. I have been very impressed with the standard and quality of care they have both received and the warm and caring staff that have been a big support to us as a family.

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Review from D P (Daughter of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring towards Mum, meeting her needs by introducing local walks, gardening etc. Mum has regained weight in her first five months here.

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Review from Michael U (Husband of Resident) published on 22 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home where all the staff have time for me as a visitor and my wife for the care she receives. So it shows them how teamwork is achieved, by staff meetings and an expectation of what is expected from the staff. I hope they can keep it up against all the odds and the work the
home has to put up with. Well done.

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Review from Catherine T (Friend of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Buckingham House Care Home and all the staff have been amazing with my friend, whenever I have visited they have been extremely helpful and treated my friend with dignity and kindness at all times. So impressed with all the facilities and rooms. Excellent. The receptionist is always very cheerful and
helpful.

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Review from Paul S (Son of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Buckingham House and think all the staff do a fantastic job. Since my father has been a resident, he has had excellent care from the staff. He is very well looked after and extremely happy here. The staff always update me of Dads situation and his daily routines. The home is very clean,
and we are pleased Dad is a permanent resident in Buckingham House.

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Review from G B (Son of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came to the nursing home as part of a discharge to assess package, the outcome of which is still awaiting. However, I would be very pleased for my mother to remain at the nursing home if that is an available option. I have found all the staff exceptionally kind, caring and very helpful. I
am very pleased with the level of care that my mother is receiving currently. Thank you very much to all concerned with the care of my mother.

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Review from T V (Daughter of Resident) published on 3 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has spent a month at Buckingham House in respite and has received exceptional care. Everyone is so friendly and goes out of their way to make her stay a positive experience. Mum has now made the decision to stay on a permanent basis.

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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Buckingham House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Buckingham House Care Home is calculated as follows: ( (113 Excellents x 5) + (4 Goods x 4) ) ÷ 117 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.943 Points relating to the number of positive Reviews for Buckingham House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 10 Positive Reviews ÷ 10.6 = 0.943

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (4)

Courtney

Courtney Harry

Job Title: Home Manager

Joined: 2015

I have been part of the Buckingham House family since June 2015, starting my journey as a Health Care Assistant, right the way through to the Deputy Manager for 2 years to most recently being appointed as the Home Manager in August 2021.
Working within the home, I have discovered that I could not see myself working within any other profession. I am passionate and committed to provide resident led care, empowering those whose home we have the privilege of working within to have the best and most independent quality of life. I love keeping involved in daily living within the home and continue to support residents and the team with daily life at Buckingham House.


Alfredo

Alfredo Villamel

Job Title: Deputy Home Manager

Joined: 2022

I graduated my nursing degree in 2010 and have been practicing as a nurse for over 15 years.
I have a variety of managerial experience across Health and Social Care and have worked as a Deputy Manager with MMCG for almost 2 years.
It is important to me that we uphold and maintain the same level of care that I expect my parents to receive. I am passionate to ensure that all our residents are clinically safe and their needs are met holistically. I see myself as the bridge between the management and wider teams in the home.


Joao

Joao Valcouvo

Job Title: Hospitality Services Manager

Joined: 2023

I have 20 years of extensive experience in hospitality, operations and food and beverage management.
I oversee all hospitality services at Buckingham House and strive to ensure everyone coming to the home receives great customer service and has a wonderful, unforgettable experience.


Sue

Sue Stanco

Job Title: Receptionist/Admin Assistant

Joined: 2018

I joined Buckingham House in 2018 as Lifestyle Co-ordinator and then in 2020 started a new challenge as Receptionist. I love working front of house and meeting people as they arrive at Buckingham House. I thoroughly enjoy working with all the Team as we have such a good relationship and they feel like a big family. Each day is very different and I love helping to support families and residents. What a great Team to work with !


Frequently Asked Questions about Buckingham House Care Home

What types of Care is Buckingham House Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Buckingham House Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Buckingham House Care Home have?

There are 53 Single Rooms.

What are the Facilities & Services at Buckingham House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Buckingham House Care Home to the centre of Gerrards Cross?

0.3 mile(s) as the crow flies, distance by road may be significantly further.