Buckingham House Care Home

Off Oxford Road, Gerrards Cross SL9 7DP
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9.9 86 Reviews
  • Buckingham House Care Home, Gerrards Cross
Buckingham House is a purpose-built Care Home providing caregiving for nursing, residential and dementia residents by well-trained and well-led carers and nurses. The home facilitates 24-hour personalised care whilst supporting people to have their independence and dignity.

The home boasts a number of lounges, two dining area, two cafes, a library and hair dressing salon, as well as beautifully landscaped gardens and patio areas. Each room is en-suite and decorated to a hotel standard, whilst each floor has a modern equipped bathroom facility.

The head chef who won MMCG Masterchef of the year, has developed a seasonal menu to suit all palettes, and promote choice. She meets with the people living at the home to hear their requirements and this is reflected in her menu.

Looking at ways to engage with the people that live at the home in a meaningful way is important to the activities coordinator.

The people living at the home are invited to participate in clubs such as gardening, baking, maintenance facilitated by the staff of the home. She also has engaged with the community having local Zumba, Tai Chi, Music for therapy companies attend the home.

Once your loved one is at the home, the team operate a “home from home” feel allowing you to visit the home at any time and offer the opportunities for you to join in any events or meals. Care plans are also structured and reviewed regularly using information provided by family, friends and medical professionals to ensure a meaning quality of life.

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Care Provided by Buckingham House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Courtney Harry (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (53)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Buckingham House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,898
    • Self-Funded Residential Dementia Care from £2,063
    • Self-Funded Nursing Care from £2,365
    • Self-Funded Nursing Dementia Care from £2,365

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Buckingham House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Buckingham House Care Home Reviews (86)

Total of 86, showing 81-86
9.9

Buckingham House Care Home has a Review Score of 9.9 (9.909) out of 10, based on 10 reviews in the last 2 years. Over all time Buckingham House Care Home has 86 reviews.

Overall Experience

  • 67
  • 16
  • 3
  • 0
  • 0

Date Published

86
7
8
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76

Review from James W (Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am 87 years old and receive all the care I need.
The activities are good and during the week are organised well.
The food is good but the evening meals need subsidising with a sandwich sometimes.

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Review from Joanne S (Friend of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend, who I visit, was sitting at the dining table, having finished her lunch. She was asleep. The carers cleaned her up and moved her into the lounge into her chair. I'd like it if she could be cleaned up better, like a wash of the hands and proper face wash. Otherwise, crusty food is left
on the face and it's quite unsightly. Carers are nice and friendly and chatty and generally very helpful. Sometimes there's a strong urine smell, maybe more changes are needed.

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Review from Meg (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My 92 year old mother spent the last 6 months of her life in Buckingham House following a severe stroke that left her totally dependant on nursing care. I chose Buckingham House because it didn't have an institutionalized feel to it and because the manager at the time was so warm and welcoming of my
mother. I could not fault the attitude of the staff towards her. They took time to feed her, they were kind, gentle, caring and respectful. I didn't always think they made use of the information we provided and we had a few problems with clothes- belongings but overall i was satisfied with mums care.

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Review from Carmel T (Daughter of Resident) published on 22 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I really appreciate the welcoming and caring nature of the staff and the friendly atmosphere. I feel I can visit any time. My mother seems healthy and well cared for. The manager is very loving and gives me confidence. I would now like to have a care meeting to discuss particular aspects of how my mother
is feeling, sometimes a bit lost in all the busy-ness! There are some issues with managing noisy moments and upset, which my mother notices, but on the whole the carers are good at defusing situations. Activities organiser is very good!.

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Review from Paula E (Daughter of Resident) published on 7 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is settling in, only been here just over a week so it is early days. The staff know her and have been really kind so I hope this is the right place for her.

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Review from Christine K (Daughter-in-law of Resident) published on 31 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall standard of the care home is very good, especially to be recommended is the member of staff who organises the activities for all the residents. My mother in law has become more alert and connected with the world since arriving at Buckingham House. Her cleanliness and condition are very good,
she is well looked after generally and is enjoying her food with a good appetite. The only minor criticism is it would seem that at weekends the staff are very slow at getting residents out of bed in the morning. It seems as if they are up nearer the time for lunch.

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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Buckingham House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Buckingham House Care Home is calculated as follows: ( (113 Excellents x 5) + (4 Goods x 4) ) ÷ 117 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.943 Points relating to the number of positive Reviews for Buckingham House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 10 Positive Reviews ÷ 10.6 = 0.943

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (4)

Courtney

Courtney Harry

Job Title: Home Manager

Joined: 2015

I have been part of the Buckingham House family since June 2015, starting my journey as a Health Care Assistant, right the way through to the Deputy Manager for 2 years to most recently being appointed as the Home Manager in August 2021.
Working within the home, I have discovered that I could not see myself working within any other profession. I am passionate and committed to provide resident led care, empowering those whose home we have the privilege of working within to have the best and most independent quality of life. I love keeping involved in daily living within the home and continue to support residents and the team with daily life at Buckingham House.


Alfredo

Alfredo Villamel

Job Title: Deputy Home Manager

Joined: 2022

I graduated my nursing degree in 2010 and have been practicing as a nurse for over 15 years.
I have a variety of managerial experience across Health and Social Care and have worked as a Deputy Manager with MMCG for almost 2 years.
It is important to me that we uphold and maintain the same level of care that I expect my parents to receive. I am passionate to ensure that all our residents are clinically safe and their needs are met holistically. I see myself as the bridge between the management and wider teams in the home.


Joao

Joao Valcouvo

Job Title: Hospitality Services Manager

Joined: 2023

I have 20 years of extensive experience in hospitality, operations and food and beverage management.
I oversee all hospitality services at Buckingham House and strive to ensure everyone coming to the home receives great customer service and has a wonderful, unforgettable experience.


Sue

Sue Stanco

Job Title: Receptionist/Admin Assistant

Joined: 2018

I joined Buckingham House in 2018 as Lifestyle Co-ordinator and then in 2020 started a new challenge as Receptionist. I love working front of house and meeting people as they arrive at Buckingham House. I thoroughly enjoy working with all the Team as we have such a good relationship and they feel like a big family. Each day is very different and I love helping to support families and residents. What a great Team to work with !