Lakeside View

68-69a Promenade, Southport PR9 0JB
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8.2 16 Reviews
  • Lakeside View, Southport
Lakeside View, in Southport, is capable of a versatile range of care provision, specialising in the challenges of both physical and mental health.

A trained team of professionals are experienced in dementia care, with all care delivery personalised and short term respite and day care options also available.

There is no expectation on residents to live other than they see fit, which can involve active roles within the home's operations or a peaceful and quiet life depending on what they prefer.

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Care Provided by Lakeside View

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Emma Harrington (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Lakeside View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,400 – £1,450
    • Self-Funded Nursing Dementia Care £1,450 – £1,500
    • RESPITE Self-Funded Nursing Care £1,400 – £1,450
    • RESPITE Self-Funded Nursing Dementia Care £1,450 – £1,500
  • (these prices are only a guideline, please contact Lakeside View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Lakeside View Reviews (16)

8.2

Lakeside View has a Review Score of 8.2 (8.204) out of 10, based on 2 reviews in the last 2 years. Over all time Lakeside View has 16 reviews.

Overall Experience

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Date Published

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Review from Kath R (Wife of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted in 2018 with complex nursing needs and has lived here since. The manager, nursing team, administration and team leaders are exceptional in their care for residents and their families. They are very able to facilitate continuing NHS funding for residents with complex care needs,
getting one-to-one funding when needed and their terminal care is above and beyond the standard anticipated in a hospice. I cannot recommend them highly enough.
The social activities organisers work really hard to ensure good quality activities both inside and outside the home. The catering is excellent and the rooms are very homely and comfortable; my husband's room was personalised to reflect his love of a football club.
When there are problems they are investigated and remedied promptly and the attention to safeguarding and quality is exemplary.
Most of all, the carers, the leadership team and staff are kind, genuinely invested in the residents and caring, and very approachable- highly recommend.

Reply from Joanna Katz, Customer Service Liason Manager at Lakeside View

Hi, Thank you for your kind words, we are delighted to hear that you have been happy with the care your husband has received at Lakeside View. We take great pride at ensuring all are residents experience individually personalised care. Your feedback means a great deal to us and I will be sure to pass it on to the team. Thank you.


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Review from Y R (Niece of Resident) published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has now been at Lakeside View for just over a year. The staff have taken the time to get to know her and it was clear when she was recently unwell that they are all genuinely fond of her. Communication is great and I am routinely kept up to date - someone is also always available to discuss
any concerns. As there is no family nearby, it has been reassuring to know she is well looked after, that staff are spending time with her and that all her needs are being met.

Reply from Claire Blank, Marketing at Lakeside View

Many thanks for your kind comments and taking the time to write a review. We are glad we are able to provide the care your aunt needs. Our staff do take a very caring approach when caring for the residents and providing support to their families so this is really valuable to hear.


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Review from J G (Nephew of Resident) published on 9 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative has been in Lakeside since September 2019. I have had no problems for either myself or my relative. All through the pandemic, their first concern was for her and her safety although not being able to visit in person was hard they offered zoom visits. The home is also clean and odourless,
the staff are helpful and are on top of any medical issues with good communication with the family.

Reply from Claire Blank, Marketing at Lakeside View

Thank you for your kind feedback and taking the time to send a review. Our staff appreciate your feedback as they do try to provide the best care and support.


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Review from Cathy P (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Lakeside for two years now. He loves it there. We have always found the staff to be very caring and friendly. I am always updated if my dad is unwell. I receive regular phone calls from the nurse about his care plan, and if I need anything to ass or am concerned about/ My dad enjoys
the entertainment and activities. He also loves the variety of food. Thank you all.

Reply from Claire Blank, Marketing at Lakeside View

Thank you for your lovely feedback. It's greatly valuable to hear your dad is happy and the staff are able to provide the care he needs, and you feel supported too.


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Review from L D (Wife of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lakeside View Care Home is caring, supportive to relatives as well as residents. The home is spotlessly clean. The manager does the utmost best to make sure your loved one is happy and settled. The admin team is very helpful. There is a warmth feel about the home when you walk in. The activity person
is very bubbly and takes pride in her job. All in all, I am happy with this home I would recommend Lakeside View. I can't comment on the food as my husband doesn't eat. The roast dinner on a Sunday smells good though.

Reply from Claire Blank, Marketing at Lakeside View

Thank you so much for your kind feedback and recommendation of us. It is really valued to hear how well your husband is treated by all the staff as we know how much they care and interact with their residents and you feel supported too.


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Review from G C (Husband of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Lakeside View Care Home since October 2021. She had previously been in a nursing home and developed serious bedsores over a very short time and ended up in hospital. After a spell in hospital she was transferred to Lakeside where they nursed her back to health. They keep me fully
informed of her condition, in fact I got a call this morning about a review into her condition that they had carried out today.

Reply from Claire Blank, Marketing at Lakeside View

Thank you for your kind comments. We're glad we could help after a difficult time and provide the best care for your wife and you feel supported too. Your feedback is really appreciated by all the staff.


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Review from Eric B (Son of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever we visit Dad, the staff are always very welcoming. The appropriate checks are made as regards Covid and we are shown to a room to visit him. We can spend as much time as we like with him. His carers are always updating us as to his well-being, mood and health and he always appears smart and
well looked after. The home appears well run and it is always clean. We are very happy with Dad being here. I recommend this home.

Reply from Claire Blank, Marketing at Lakeside View

Thank you so much for your recommendation of us and for taking the time to send a review. Our staff take great pride in the care they provide so it's always good to have positive feedback and hear you are happy with the care your dad is getting.


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Review from Cath B (Niece of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone I've come across is friendly, pleasant and supportive. Particularly the admin person, she's very efficient in giving you the information you need. She remembers things you tell her and asks after family members. As a visitor, you feel quite valued.

Reply from Claire Blank, Marketing at Lakeside View

Thank you for your open and honest feedback and for taking the time to send a review. It is really appreciated to hear, as our staff do try to provide the best care and support and that you feel valued too.


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Review from Sheila C (Wife of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been at Lakeside View for almost five years, during which time, he has been cared for with great dignity and kindness. As his condition has deteriorated, his care has been adjusted accordingly. The staff are excellent and have been very supportive to me also, and the home is generally
managed very well.

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Review from Hilary (Daughter of Resident) published on 26 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident here for almost three years. As expected, his dementia has become worse. His continued care and support at Lakeside has been wonderful. As a family, we have been welcomed anytime for visits and always contacted with updates on his health and well being and recommendations
of ways to improve his quality of life.
The caregivers never cease to amaze us with their kind and upbeat attitude when dealing with him.
He is living in a secure and happy environment.

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Review from Sandra S (Sister of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Viewed home Wednesday, very impressed with staff and the look of the home. Very homely. Took room straight away. My brother is very happy there.

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Review from Brian C (Husband of Resident) published on 13 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This lady was released after 4 1/2 months on section 2/3 of the mental health act. On the advice of the consultant, she was placed at Lakeside View 10 months ago. Recently one to one funding was requested by Lakeside View - result pending. The likely prognosis is that she is in the last 12 months or
so of her life. Now aged 72. For the first 3 months, I visited every afternoon to take this lady into town. During the next 2 months, her condition deteriorated. For the last 5 months, I now visit every lunchtime for 2 1/2 hours. During December 2018 spoon feeding stated due to weight loss - at 51kg there is little room for this. During the last 10 months, I have never observed any mistreatment of residents - only kindness,m caring and compassion. Lunch is served with beer or wine. This Sunday being Easter, we have an Easter Bonnet parade and singalong. I have only the highest praise for Lakeside View Nursing Home.

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Review from Louise S (Daughter of Resident) published on 12 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lakeside is an excellent nursing home, my dad receives the very best of care, love and attention there. I would not want him anywhere else. My dad has Alzheimer's with challenging behaviour which is why my mum and me were not able to care for him. The Lakeside, staff are amazing at judging and distracting
my dad in a loving and respectful way so he stays calm and happy. The home is always clean and provides lots of stimulation for all residents. The chefs and catering staff provide an abundance of yummy healthy nutritionally balanced food, my dad's belly and the amount of energy he has at his age shows how well fed he is. I would not hesitate to recommend the Lakeside, to anyone who is searching for a good home for their loved one.

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Review from R S (Son of Resident) published on 5 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lakeside View is ideally located with pleasant views and spacious rooms. The mental health nurses do an excellent job supervising my mother's care and medication. The staff are kindly but somewhat overworked, so do not always provide an excellent standard of personal care for my absent-minded mother.
Mother is happier here than in either of the other two homes she has used but the fees are very high.

Reply from Hadley Newman, Director at Lakeside View

Many thanks for your feedback. We are glad that your relative is happier here than the other two homes she has previously been unhappy in.
Lakeside View is staffed to meet the needs of the service users. The fees charged are in line with other fees charged in the area. Based on the location and services provided they are seen as competitive.


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Review from M B (Daughter of Resident) published on 22 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After visiting several care homes in the area I was pleased to find Lakeside View Care Home in Southport. It's position, facilities and spaciousness are admirable and my father has settled well. On the first day my father arrived his needs were assessed and they have been addressed since, he has received
first class care.

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Review from Janet C (Wife of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found all staff to be open, friendly, helpful, professional and caring. My husband is cared for much better than in his previous care home and while he is difficult progress is continually being made.

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Current Review Score: 8.2 (8.204)

Overview of Review Score

The Review Score of 8.2 (8.204) out of 10 for Lakeside View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Lakeside View is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.329 Points relating to the number of positive Reviews for Lakeside View is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 2 Positive Reviews ÷ 9.8 = 0.204

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Lakeside View

What types of Care is Lakeside View registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lakeside View provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lakeside View have?

There are 49 Single Rooms.

What are the Facilities & Services at Lakeside View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lakeside View to the centre of Southport?

0.6 mile(s) as the crow flies, distance by road may be significantly further.