Fremantle Court

Risborough Road, Stoke Mandeville, Aylesbury HP22 5XL
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9.5 147 Reviews
  • Fremantle Court, Aylesbury
Fremantle Court provides excellent 24 hour residential and nursing care in a bright, spacious and modern care environment. The kind and dedicated care team are passionate about building relationships and delivering exceptional care to each individual.

The home has multiple cosy lounge areas which are ideal for friendships to develop and for residents to relax and enjoy the home as they wish.

The secure and tranquil gardens, surrounded by the stunning views of the Chiltern Hills, ensures everyone has independence to enjoy the garden for relaxing, light gardening or taking in fresh air.

There are many activities on offer which match the interests of the residents, including an annual summer fete and movie screenings in the on-site cinema room, all organised by the dedicated activity co-ordinator.

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Care Provided by Fremantle Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Claire Watson (Home Manager)
  • Admission Criteria
    • Privately funded
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013

Funding & Fees Guide for Fremantle Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,527
    • Self-Funded Residential Dementia Care from £1,698
    • Self-Funded Nursing Care from £1,968
    • Self-Funded Nursing Dementia Care from £2,132
    • RESPITE Self-Funded Residential Care from £1,757
    • RESPITE Self-Funded Residential Dementia Care from £1,953
    • RESPITE Self-Funded Nursing Care from £2,264
    • RESPITE Self-Funded Nursing Dementia Care from £2,452

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Fremantle Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Fremantle Court Reviews (147)

Total of 147, showing 1-20
9.5

Fremantle Court has a Review Score of 9.5 (9.523) out of 10, based on 22 reviews in the last 2 years. Over all time Fremantle Court has 147 reviews.

Overall Experience

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Date Published

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Review from Graham D (Son of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I now have 3 elderly relatives in this home, one in dementia, one in nursing and one in residential. My mother in residential has been there nearly two years, my in laws have recently moved in. At all times I have found the care home to be of the highest standard. With great staff in all departments
placing the needs of their residents above everything else. I would not hesitate to recommend Freemantle court to anyone requiring any form of residential care or respite care.

Reply from Enquiries Team, Enquiries at Fremantle Court

Thank you for this lovely review. We are glad to hear your family members are happy in our care.


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Review from C W (Daughter of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are kind and caring and work extremely hard to make mum's life as happy and stress-free as possible. Everyone knows her name and makes time to talk to her, not only on her wing but wherever she is. If we have any worries staff/management are happy to discuss. We had a problem with one member
of staff and management took our concern seriously and they dealt with it promptly.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for the 5-star review. Were are so glad that your mum is happy and stress-free at Fremantle Court.


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Review from Sheila C (Friend of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A dear friend of mine has been admitted to this beautiful care home it is so lovely friendly clean the gardens are gorgeous it is so tranquil and the staff is amazing. Thank you for keeping her happy and calm and looking after her.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for the 5-star review. We are so happy that you find Fremantle Court a beautiful care home and that your friend is happy and calm here.


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Review from Neil T (Son of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Would be good to have more continuity of staff, some staff excellent, others less so. My mother dislikes much of the food.

Reply from Claire Watson, Home Manager at Fremantle Court

Thank you for your review, we try our best to ensure that the same staff work on each wing for continuity of care for the residents however due to shift patterns, annual leave and sickness this is not always possible. The chef meets with the residents regularly and attends resident meetings to ensure that the residents are receiving meals that they enjoy, please do come and speak to me next time you are in and I will ask the chef to meet with your mum for a one to one meeting to try and provide meals to her taste.


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Review from M T (Respite Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival, I was shown to my room, the daily procedure was explained, and the arrangements were made for assistance with my morning shower. The carers did my eye drops 4 times a day. They always found me at the appointed time and treated me with care and kindness. Activities laid on in the morning
and afternoon were managed in a friendly happy manner with attention to those who needed assistance. Areas were clean and well cared for. Meals were at set times many having them in their room. Meals are ordered in advance and alternatives are available. Many areas inside and outside where you can relax and a TV lounge. The staff were always kind, patient and available. They checked on you when you were in your room and asked if you required a drink or snack, and also during the night to check if you were okay. Alarms are fitted in your room to call for assistance. Visitors are always welcome and if able could be taken out with friends. They work hard.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for taking the time to write us a review. We are glad that you find the team so friendly.


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Review from S W (Son of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad who is 93 was at Freemantle Court for Restbite care for 3 weeks after a fall at home and time in hospital.
The Care management team were very professional and great care and attention was given to Dad while he convalesced at the home. He was made to feel at home from the minute he set foot
through the front door.
His room was immaculately clean with a very well-designed bathroom. He received excellent care from all the staff who provided different aspects of his care needs. Staff were kind, well trained and very knowledgeable as to what he needed to gain good health again.
He enjoyed well-balanced nutritious meals and enjoyed conversations with the chef who catered to any special dietary requests.
He was very happy during his restbite time and wasn't keen to leave. The family were made extremely welcome. I couldn't find fault with any aspect of his short stay. He missed everyone on his return home. Many thanks to all the staff at this wonderful care home.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for your 5-star review. We are so glad that your dad felt at home at Fremantle Court and was happy during his respite stay.


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Review from G C (Brother of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in your care home for several weeks now we have found the home to be excellent in all aspects. The staff and management are first class - the activities are also excellent. My brother has settled in well, participates in activities and tells us the food is very good. We are pleased
we made the decision to place him in Fremantle Court.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you for your review. We are so happy that your brother has settled in so well at Fremantle Court.


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Review from R L (Respite Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed respite care in the Henley Wing. The care I received during my stay was first class and all these staff were very friendly and kind at all times, and so very glad I chose Fremantle Court, as my previous experience at another care home was shocking!

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you for taking the time to write us a review. We are also glad that you chose Fremantle Court for your respite stay.


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Review from C K (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother receives excellent care from permanent staff, some of whom are exemplary. However, agency staff are useless. I feel confident in having my mother reside at Fremantle Court.

Reply from Claire Watson, Home Manager at Fremantle Court

Thank you for the kind words regarding our permanent staff. We have lots of new starters coming through the recruitment process at present and are hoping to eradicate agency usage as much as possible. Please feel free to come and discuss any concerns that you may have regarding agency staff next time you are visiting the home.


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Review from K W (Son of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum sadly passed a few days ago after a year of being wonderfully cared for at Fremantle. The staff was always friendly and helpful, particularly for us, those in reception who greet visitors so cheerfully, the home manager who runs the home so very well and makes an effort to know the individual residents,
the wonderful nurses and carers on Waddesden and the home's hairdresser. All work so hard to make the residents and their visitors comfortable. In these last few difficult weeks, they could not have been kinder or more helpful. We can't thank them enough.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for the 5-star review. You are more than welcome and we pass on our sincerest condolences.


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Review from David T (Son of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems very happy in her new home. If she is happy, so are we.
Mum has dementia, her particular needs seem to be well catered for. Whenever we visit the staff are welcoming, professional and caring.
Fremantle Court has exceeded our expectations.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for the 5-star review. We are so glad that your mum is very happy at Fremantle Court.


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Review from M T (Son-in-law of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean throughout the building. All the staff are very friendly and helpful. Whenever we have asked staff about queries with regards to my mother-in-law we always get feedback and any concerns are dealt with in a very pleasant and helpful manner. The services offered are also very good, especially
the activities which my mother-in-law enjoys very much.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you very much for your review, M T. We appreciate so many compliments and we are glad that your Mother-in-Law enjoys the activities so much.


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Review from D T (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Fremantle Court in November 2023 and settled in extremely well. December was jam-packed with activities. All staff are focused to make residents feel safe and happy. There are always welcoming smiles and laughter. As a visitor, I always feel at home and have every confidence that
the team will give mum support to enhance and understand her dementia needs. I would recommend this home. The layout is bright and sunny and doesn't feel like a care home. Very lucky to have found this on our doorstep.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you so much for taking the time to write this review, D T. We are so glad that you feel so welcome in the home and that your Mother settled in so well at Fremantle Court.


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Review from Gillian B (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very well cared for. The team are all aware of Mum's ways and preferences. There is a very warm and caring environment and feel to Fremantle Court. In her own world Mum seems calm and content. The team do a very difficult job very well.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you for your review. We are glad you find Fremantle Court so warm and caring for your Mother.


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Review from R J (Son-in-law of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you for your review. We are glad that you are very satisfied with Fremantle Court.


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Review from A J (Daughter of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Fremantle Court for four years and has always been treated well and with respect. She remains very happy in their care as do I.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you for your review. We are so glad that your mother is so happy at Fremantle Court.


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Review from A R (Daughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, a very comfortable care home. Pleasant staff, although frequent changes mean less familiarity with residents and their families.
It would be nice to hear some light music on the wing, in order to brighten the atmosphere.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank for your comments, they will be passed to the Home Manager. We are glad that you find Fremantle Court a comfortable and pleasant home overall.


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Review from R B (Son-in-law of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There seems to be quite a turnover of staff on the wing.

Reply from Claire Waton, Home Manager at Fremantle Court

Thank you for your comments, staff turnover is currently quite stable however we do have some carer vacancies which we are recruiting for at present which means that sometimes staff do not always work on the same wing. Please do come and see me to discuss further when you are next in to visit.


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Review from Christine B (Daughter of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel some concern due to the lack of visible staff around the lounge/dining area in Waddesden wing, sometimes I have wanted to speak to someone but no one has been around. Also concerned that if the residents need help there will not be anyone there. However, when mum has needed help someone has been
there for her and are patient and caring. They have a good selection of activities.

Reply from Claire Watson, Home Manager at Fremantle Court

Apologies you were not able to find a staff member on Friday morning when you visited, they were assisting another resident and one staff member was at the flash meeting. Please do come and see me next time you are in so we can discuss further. We care very much about our residents and their families here at Fremantle Court and want to ensure that you are receiving the best possible service.


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Review from V B (Daughter of Resident) published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Fremantle Court to be a good home for my mum, who has advanced dementia. She has lived here for 18 months. The home is friendly and she has always been treated with warmth and compassion. Rooms are good, staff are kind, there is a very engaged activities team who work hard to engage all
the residents. The new management team are very active and accessible and it's clear that the home is in good hands. This is a good home.

Reply from Steph Palmer, Sales Team Manager at Fremantle Court

Thank you for taking the time to write us a review. We are so glad that you find Fremantle Court a good home for your mum.


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Current Review Score: 9.5 (9.523)

Overview of Review Score

The Review Score of 9.5 (9.523) out of 10 for Fremantle Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.523 for Fremantle Court is calculated as follows: ( (153 Excellents x 5) + (94 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 262 Ratings = 4.523

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fremantle Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

No image found

Xiao Williams

Job Title: Home Manager

Joined: 2025

Home Manager at Fremantle Court.


Frequently Asked Questions about Fremantle Court

What types of Care is Fremantle Court registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fremantle Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Fremantle Court have?

There are 90 Single Rooms.

What are the Facilities & Services at Fremantle Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fremantle Court to the centre of Aylesbury?

3.3 mile(s) as the crow flies, distance by road may be significantly further.