Fremantle Court

Risborough Road, Stoke Mandeville, Aylesbury HP22 5XL
Submit a Review
9.5 147 Reviews
  • Fremantle Court, Aylesbury
Fremantle Court provides excellent 24 hour residential and nursing care in a bright, spacious and modern care environment. The kind and dedicated care team are passionate about building relationships and delivering exceptional care to each individual.

The home has multiple cosy lounge areas which are ideal for friendships to develop and for residents to relax and enjoy the home as they wish.

The secure and tranquil gardens, surrounded by the stunning views of the Chiltern Hills, ensures everyone has independence to enjoy the garden for relaxing, light gardening or taking in fresh air.

There are many activities on offer which match the interests of the residents, including an annual summer fete and movie screenings in the on-site cinema room, all organised by the dedicated activity co-ordinator.

Show Fremantle Court on the Map

Care Provided by Fremantle Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Claire Watson (Home Manager)
  • Admission Criteria
    • Privately funded
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013

Funding & Fees Guide for Fremantle Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,527
    • Self-Funded Residential Dementia Care from £1,698
    • Self-Funded Nursing Care from £1,968
    • Self-Funded Nursing Dementia Care from £2,132
    • RESPITE Self-Funded Residential Care from £1,757
    • RESPITE Self-Funded Residential Dementia Care from £1,953
    • RESPITE Self-Funded Nursing Care from £2,264
    • RESPITE Self-Funded Nursing Dementia Care from £2,452

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Fremantle Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Fremantle Court Reviews (147)

Total of 147, showing 41-60
9.5

Fremantle Court has a Review Score of 9.5 (9.523) out of 10, based on 22 reviews in the last 2 years. Over all time Fremantle Court has 147 reviews.

Overall Experience

  • 102
  • 42
  • 2
  • 1
  • 0

Date Published

147
4
8
22
125

Review from Tim K (Son of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Fremantle Court for around 4 years. The last year has seen his health deteriorate (he has Alzheimer’s) and at the same time, the Covid situation has changed many aspects associated with his care. I have found the care that my father received to be excellent. The staff
have always treated my father with care, respect and compassion, even when he had his more difficult moments as a patient. This has continued during the various states of lock-down during the last year. For much of the time I haven’t been able to visit in person, but I and my family have been kept up to date with his specific situation via weekly calls, and the team have always been happy to give ad hoc updates too. The management of the home have also increased the quantity and type of communication, with emails and relatives zoom sessions too. Most important is that my father seems happy and looks as fit and well as we could hope for.

Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court

Thank you so much for your review. It has been a challenging year for many but we are so glad your father and your family are happy.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T S (Daughter of Resident) published on 23 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident for nearly three years at Fremantle Court. When he moved there, it was a huge relief to have him properly looked after by the wonderful, caring staff.
We made friends with many of the staff during that time, some gave us a shoulder to cry on, some provided support to my family,
all took care of us. I cannot thank you enough, especially at this difficult time. I look forward to visiting again in the future and doing some painting!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A P (Daughter of Resident) published on 12 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During lockdown, I have been able to book appointments to speak to my father for 10 mins at a time. This has worked very well for us and has put his mind and mine at ease. Today as things have eased I have been able to see him in the garden under a gazebo for half an hour whilst maintaining the statutory
distancing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve R (Son of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to thank everyone at Fremantle Court for all you are doing for the residents and of course particularly for my mum. At 95, she was always going to find it difficult to adjust to the life she now finds herself leading but the kindness and care shown by all the team in looking after her have
eased the changes she has had to make. I am so grateful to you for looking after her so well. She especially appreciates the conversations she shares with all the carers and other staff. Naturally, she finds the current COVID19 situation very unsettling but I know everyone works incredibly hard to keep residents safe and well. I can't thank you enough for this. I also want to mention the outstanding enthusiasm and organisation of the activities team - their inventive creativity makes such a difference to mum, as I am sure it does to everyone else. Thanks to them, we regularly Skype and they even gave her a lockdown hair-do with which she was absolutely delighted. The team certainly go the extra mile.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary S (Daughter of Resident) published on 3 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Freemantle Court for about two years and often says that she is happy and feeling well looked after. Also that she enjoys the meals. When I arrived today she laughed and said how happy she is there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place to recuperate after a nasty spell in hospital.
All the staff are kind and supportive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane B (Daughter of Resident) published on 18 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at Fremantle Court since it opened over 5 years ago. The family visited about 30 homes in the area until we found what we considered was the best home to meet her care. Fremantle have many well established members of staff who understand our Mother’s needs. There is an
excellent varied activity programme morning and afternoon 7 days a week, together with seasonal events. We can always get a response for any concerns which will be actioned if possible or a reasonable response will be given.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew W (Brother of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place and care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carles F (Friend of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the way the workers treat residents, this is the most important.
I also like the facilities there.
I really recommend this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M T (Resident) published on 4 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, highly organised. Encouraging. Works with all ages.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila S (Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Activity organisers should be complimented on their work and organisation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret W (Friend of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On my visits, I always find the staff very helpful. My friend seems very happy with her room and seems to have settled in well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline B (Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and I cannot thank them enough for all they have done for me. Thank you to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Son of Resident) published on 30 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for nearly 3 years now and has just celebrated her 98th birthday. No longer able to easily leave Fremantle Court to go out to celebrate, the home provided a delicious spread of party food so the whole family could visit her in the privacy of a function room - well done
- and once again, my mother was well dressed by the attentive and caring staff. My mother feels at home, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Daughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all staff, from the manager to admin and wing to be very professional and took the time to get to know my mother who was a resident for respite care. They were all friendly and treated residents with respect and dignity. They took on board the fact that my mother loved gardening and her need
for fresh air by giving her a ground floor room with access to a small garden area. A relief to know she was in such capable and safe hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adrian H (Nephew of Resident) published on 3 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from start to finish to get my elderly aunt into Fremantle. Special mention and thanks to all staff involved to make a very stressful time easier.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lindsay W (Daughter-in-law of Resident) published on 28 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting my mother in law we always feel uplifted in the knowledge that she’s well cared for and safe. The staff are always so friendly and helpful and you feel that this attitude pervades the whole building. The bedrooms and public areas are clean, bright and modern but homely as well and there’s
a real sense of fun about the place. I have not felt that in other homes I’ve worked in or visited over the past few years. We recently celebrated her 98th birthday at Fremantle and it was a very joyous occasion for her and the whole family. A chance for us all to be together and share the day with the birthday girl! Nothing was too much trouble for the staff and the quality of the food was extremely high. I would have no hesitation in recommending Fremantle Court for dementia care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dave B (Son-in-law of Resident) published on 26 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We arranged for my mother-in-law to receive two weeks respite care at Fremantle Court to enable my wife and I to have a break after nine months of challenging caring. Throughout the process from initial enquiry; confirming accommodation availability and date of arrival; care during the two weeks and
collection at the end of her stay, the staff were courteous and professional and made our family feel very welcome. My mother-in-law was a changed person when she came home and although the nature of her dementia meant that this didn't last long, the temporary improvement was extremely welcome.
Should we wish to take advantage of respite care in the future, Fremantle would be our first choice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine E (Daughter of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the short time that my mother was a resident at Fremantle Court, she was treated with the utmost care, attention and dignity.
Unfortunately, my mother's health declined more rapidly than expected and her stay was cut short to only a few days. However, she received excellent end of life care
during that short time period and the whole family were very well supported by the staff at such a difficult time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 26 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for three years and I have always been impressed with the care she has consistently received over this time, from the dedicated team. She recently celebrated her 98th birthday with all her family around her. The staff, led by the manager, really went the extra mile to ensure
that everything went smoothly with suitable decorations, montages of pictures from her memory book and favourite music chosen. The chef prepared a great buffet which topped it off perfectly. We continue to be so grateful for the attention to detail and the individual care provided.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.523)

Overview of Review Score

The Review Score of 9.5 (9.523) out of 10 for Fremantle Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.523 for Fremantle Court is calculated as follows: ( (153 Excellents x 5) + (94 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 262 Ratings = 4.523

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fremantle Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Xiao Williams

Job Title: Home Manager

Joined: 2025

Home Manager at Fremantle Court.