Fremantle Court

Risborough Road, Stoke Mandeville, Aylesbury HP22 5XL
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9.4 150 Reviews
  • Fremantle Court, Aylesbury
Fremantle Court provides excellent 24 hour residential and nursing care in a bright, spacious and modern care environment. The kind and dedicated care team are passionate about building relationships and delivering exceptional care to each individual.

The home has multiple cosy lounge areas which are ideal for friendships to develop and for residents to relax and enjoy the home as they wish.

The secure and tranquil gardens, surrounded by the stunning views of the Chiltern Hills, ensures everyone has independence to enjoy the garden for relaxing, light gardening or taking in fresh air.

There are many activities on offer which match the interests of the residents, including an annual summer fete and movie screenings in the on-site cinema room, all organised by the dedicated activity co-ordinator.

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Care Provided by Fremantle Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Xiao Williams (Home Manager)
  • Admission Criteria
    • Privately funded
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013

Funding & Fees Guide for Fremantle Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,527
    • Self-Funded Residential Dementia Care from £1,698
    • Self-Funded Nursing Care from £1,968
    • Self-Funded Nursing Dementia Care from £2,132
    • RESPITE Self-Funded Residential Care from £1,757
    • RESPITE Self-Funded Residential Dementia Care from £1,953
    • RESPITE Self-Funded Nursing Care from £2,264
    • RESPITE Self-Funded Nursing Dementia Care from £2,452

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Fremantle Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Fremantle Court Reviews (150)

Total of 150, showing 41-60
9.4

Fremantle Court has a Review Score of 9.4 (9.444) out of 10, based on 25 reviews in the last 2 years. Over all time Fremantle Court has 150 reviews.

Overall Experience

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  • 44
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Date Published

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Review from Belinda M (Daughter of Resident) published on 31 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Fremantle Court after our 1st Lockdown. The isolation and restrictions had taken their toll and her Alzheimer’s had deteriorated to a level where she needed 24-hour care. They have worked wonders for my mum. They have taken time to build a relationship with Mum and understand
her likes and dislikes. They are very professional and manage Mum’s more challenging behaviors with kindness and patience. Mum has settled in so well because of their professionalism and their mindfulness for her welfare. She has been nourished both physically and emotionally. There is a varied agenda of events and activities every week for the residents, that they can choose to get involved with, or just be there to enjoy. Due to their efforts throughout the pandemic, I have been able to be in touch with Mum weekly via video calls.
Fremantle Court is in a lovely location surrounded by countryside. There are secure communal gardens and also private courtyard gardens.

Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court

Thank you so much for your review, Belinda. We are so glad to hear that your mum has settled in so well.


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Review from Jim F (Husband of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, who has Alzheimer's, entered Fremantle Court six weeks ago. She has settled in very well and is much calmer than she was in the weeks before entering. Her drinking particularly has improved significantly, thanks to the splendid work of the staff. Her eating and sleeping are also going well
and are well monitored by the staff. I am very reassured by the level of care that my wife is receiving. The carers are very responsive to her needs, and they have always been very good about keeping me well informed. I would not hesitate to recommend Fremantle Court. I would like to point out that activities have been somewhat restricted through no fault of Fremantle Court, but due to the current pandemic. Also, my wife has limited ability to participate in some activities. However, the care home staff have compensated for this by arranging one to one activities for my wife.

Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court

Thank you so much for your review Jim. We are so happy to know that your wife has settled so well.


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Review from Josephine B (Wife of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The home is too big for the number of staff expected to run a caring and well run establishment. Two carers on a wing of fifteen residents are not enough. The carers are unable to give each resident satisfactory attention. Not their fault. I found them caring without exception. Very caring, but overstretched.
Management leaves much to be desired.

Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court

Thank you for your review, and your positive comments about the carers. We always maintain good levels of staffing in the home, in excess of national recommendations, so we can deliver great care every day. We welcome all feedback and will contact you directly to discuss your concerns further.


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Review from Tim K (Son of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Fremantle Court for around 4 years. The last year has seen his health deteriorate (he has Alzheimer’s) and at the same time, the Covid situation has changed many aspects associated with his care. I have found the care that my father received to be excellent. The staff
have always treated my father with care, respect and compassion, even when he had his more difficult moments as a patient. This has continued during the various states of lock-down during the last year. For much of the time I haven’t been able to visit in person, but I and my family have been kept up to date with his specific situation via weekly calls, and the team have always been happy to give ad hoc updates too. The management of the home have also increased the quantity and type of communication, with emails and relatives zoom sessions too. Most important is that my father seems happy and looks as fit and well as we could hope for.

Reply from Steph Lawson, Sales Co-Ordinator at Fremantle Court

Thank you so much for your review. It has been a challenging year for many but we are so glad your father and your family are happy.


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Review from T S (Daughter of Resident) published on 23 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident for nearly three years at Fremantle Court. When he moved there, it was a huge relief to have him properly looked after by the wonderful, caring staff.
We made friends with many of the staff during that time, some gave us a shoulder to cry on, some provided support to my family,
all took care of us. I cannot thank you enough, especially at this difficult time. I look forward to visiting again in the future and doing some painting!

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Review from A P (Daughter of Resident) published on 12 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During lockdown, I have been able to book appointments to speak to my father for 10 mins at a time. This has worked very well for us and has put his mind and mine at ease. Today as things have eased I have been able to see him in the garden under a gazebo for half an hour whilst maintaining the statutory
distancing.

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Review from Steve R (Son of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to thank everyone at Fremantle Court for all you are doing for the residents and of course particularly for my mum. At 95, she was always going to find it difficult to adjust to the life she now finds herself leading but the kindness and care shown by all the team in looking after her have
eased the changes she has had to make. I am so grateful to you for looking after her so well. She especially appreciates the conversations she shares with all the carers and other staff. Naturally, she finds the current COVID19 situation very unsettling but I know everyone works incredibly hard to keep residents safe and well. I can't thank you enough for this. I also want to mention the outstanding enthusiasm and organisation of the activities team - their inventive creativity makes such a difference to mum, as I am sure it does to everyone else. Thanks to them, we regularly Skype and they even gave her a lockdown hair-do with which she was absolutely delighted. The team certainly go the extra mile.

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Review from Mary S (Daughter of Resident) published on 3 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Freemantle Court for about two years and often says that she is happy and feeling well looked after. Also that she enjoys the meals. When I arrived today she laughed and said how happy she is there.

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Review from S W (Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place to recuperate after a nasty spell in hospital.
All the staff are kind and supportive.

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Review from Jane B (Daughter of Resident) published on 18 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at Fremantle Court since it opened over 5 years ago. The family visited about 30 homes in the area until we found what we considered was the best home to meet her care. Fremantle have many well established members of staff who understand our Mother’s needs. There is an
excellent varied activity programme morning and afternoon 7 days a week, together with seasonal events. We can always get a response for any concerns which will be actioned if possible or a reasonable response will be given.

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Review from Andrew W (Brother of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place and care.

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Review from Carles F (Friend of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the way the workers treat residents, this is the most important.
I also like the facilities there.
I really recommend this care home.

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Review from M T (Resident) published on 4 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, highly organised. Encouraging. Works with all ages.

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Review from Sheila S (Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Activity organisers should be complimented on their work and organisation.

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Review from Margaret W (Friend of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On my visits, I always find the staff very helpful. My friend seems very happy with her room and seems to have settled in well.

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Review from Pauline B (Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and I cannot thank them enough for all they have done for me. Thank you to you all.

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Review from S W (Son of Resident) published on 30 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for nearly 3 years now and has just celebrated her 98th birthday. No longer able to easily leave Fremantle Court to go out to celebrate, the home provided a delicious spread of party food so the whole family could visit her in the privacy of a function room - well done
- and once again, my mother was well dressed by the attentive and caring staff. My mother feels at home, thank you.

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Review from J B (Daughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all staff, from the manager to admin and wing to be very professional and took the time to get to know my mother who was a resident for respite care. They were all friendly and treated residents with respect and dignity. They took on board the fact that my mother loved gardening and her need
for fresh air by giving her a ground floor room with access to a small garden area. A relief to know she was in such capable and safe hands.

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Review from Adrian H (Nephew of Resident) published on 3 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from start to finish to get my elderly aunt into Fremantle. Special mention and thanks to all staff involved to make a very stressful time easier.

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Review from Lindsay W (Daughter-in-law of Resident) published on 28 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting my mother in law we always feel uplifted in the knowledge that she’s well cared for and safe. The staff are always so friendly and helpful and you feel that this attitude pervades the whole building. The bedrooms and public areas are clean, bright and modern but homely as well and there’s
a real sense of fun about the place. I have not felt that in other homes I’ve worked in or visited over the past few years. We recently celebrated her 98th birthday at Fremantle and it was a very joyous occasion for her and the whole family. A chance for us all to be together and share the day with the birthday girl! Nothing was too much trouble for the staff and the quality of the food was extremely high. I would have no hesitation in recommending Fremantle Court for dementia care.

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Current Review Score: 9.4 (9.444)

Overview of Review Score

The Review Score of 9.4 (9.444) out of 10 for Fremantle Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.444 for Fremantle Court is calculated as follows: ( (157 Excellents x 5) + (116 Goods x 4) + (23 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 297 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fremantle Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

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Xiao Williams

Job Title: Home Manager

Joined: 2025

Home Manager at Fremantle Court.