Fremantle Court

Risborough Road, Stoke Mandeville, Aylesbury HP22 5XL
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9.4 150 Reviews
  • Fremantle Court, Aylesbury
Fremantle Court provides excellent 24 hour residential and nursing care in a bright, spacious and modern care environment. The kind and dedicated care team are passionate about building relationships and delivering exceptional care to each individual.

The home has multiple cosy lounge areas which are ideal for friendships to develop and for residents to relax and enjoy the home as they wish.

The secure and tranquil gardens, surrounded by the stunning views of the Chiltern Hills, ensures everyone has independence to enjoy the garden for relaxing, light gardening or taking in fresh air.

There are many activities on offer which match the interests of the residents, including an annual summer fete and movie screenings in the on-site cinema room, all organised by the dedicated activity co-ordinator.

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Care Provided by Fremantle Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Xiao Williams (Home Manager)
  • Admission Criteria
    • Privately funded
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013

Funding & Fees Guide for Fremantle Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,527
    • Self-Funded Residential Dementia Care from £1,698
    • Self-Funded Nursing Care from £1,968
    • Self-Funded Nursing Dementia Care from £2,132
    • RESPITE Self-Funded Residential Care from £1,757
    • RESPITE Self-Funded Residential Dementia Care from £1,953
    • RESPITE Self-Funded Nursing Care from £2,264
    • RESPITE Self-Funded Nursing Dementia Care from £2,452

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Fremantle Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Fremantle Court Reviews (150)

Total of 150, showing 61-80
9.4

Fremantle Court has a Review Score of 9.4 (9.444) out of 10, based on 25 reviews in the last 2 years. Over all time Fremantle Court has 150 reviews.

Overall Experience

  • 102
  • 44
  • 3
  • 1
  • 0

Date Published

150
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11
25
125

Review from Dave B (Son-in-law of Resident) published on 26 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We arranged for my mother-in-law to receive two weeks respite care at Fremantle Court to enable my wife and I to have a break after nine months of challenging caring. Throughout the process from initial enquiry; confirming accommodation availability and date of arrival; care during the two weeks and
collection at the end of her stay, the staff were courteous and professional and made our family feel very welcome. My mother-in-law was a changed person when she came home and although the nature of her dementia meant that this didn't last long, the temporary improvement was extremely welcome.
Should we wish to take advantage of respite care in the future, Fremantle would be our first choice.

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Review from Elaine E (Daughter of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the short time that my mother was a resident at Fremantle Court, she was treated with the utmost care, attention and dignity.
Unfortunately, my mother's health declined more rapidly than expected and her stay was cut short to only a few days. However, she received excellent end of life care
during that short time period and the whole family were very well supported by the staff at such a difficult time.

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Review from J W (Daughter of Resident) published on 26 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for three years and I have always been impressed with the care she has consistently received over this time, from the dedicated team. She recently celebrated her 98th birthday with all her family around her. The staff, led by the manager, really went the extra mile to ensure
that everything went smoothly with suitable decorations, montages of pictures from her memory book and favourite music chosen. The chef prepared a great buffet which topped it off perfectly. We continue to be so grateful for the attention to detail and the individual care provided.

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Review from Keith W (Son-in-law of Resident) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I are so grateful to the team at Freemantle for the expert care given to Mum. We always visit unannounced and without exception find her beautifully dressed and cared for. She is treated with kindness and respect. She enjoys her food very much and it has been good to see that she eats well,
something she had lost interest in prior to becoming a resident at Freemantle. We should say that Mum faces the challenge of being virtually blind as well as having dementia and the team, without exception are wonderful.

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Review from D H (Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff.

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Review from E A (Friend of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Yesterday I went to visit a friend. The home is warm and welcoming. Also, it is clean. The staff I met are friendly and helpful. I met my friend in the Croft Room, painting with other residents. We had a lovely happy visit and included chatting with other residents. Everyone was pleased to meet my little
dog, who prefers the older generation to very young children.
All in all, it is a first-class home.

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Review from G H (Daughter of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst Fremantle Court is a lovely building, built to dementia care standard it is the staff who make this a good quality care home. They treat the residents with dignity, respect and kindness. They are always looking to improve both the service given and their own levels of experience and training.
The
manager is thoughtful and caring, seeking to operate at the very highest standards.
It was a pleasure to attend both the fireworks evening and the Christmas Bazaar and to see staff there off duty with their own family.

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Review from Annie N (Daughter of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for with kindness and compassion. He was living with dementia and required full-time care including feeding and personal care. His carers and nurses treated him with dignity, taking time to understand his history and his likes and dislikes.
The family were greeted by name and kept
up to date with his daily care and given prompt information about changes in condition. His end of life care was personal and tender and the staff were genuinely upset at his passing.
As a nurse, I couldn't have provided better care myself.

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Review from Sheila A S (Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short stay - I like most of the things. Staff is always polite, helpful and cheerful.
Food is nice and homely made.
My room and the home is nice and very clean.

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Review from Rodger G (Power of Attorney of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff do very well in dealing with dementia residents.

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Review from Colette S (Daughter of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Three years ago my mother in law moved into Fremantle Court. The quality of care that he has received is second to none. So much so that when my dad was diagnosed with dementia we knew when the time was right, Fremantle Court was the care home we would like him to call home.
After only a short time,
he is so content and happy there.
We are delighted.

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Review from Silvia P (Daughter of Resident) published on 29 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Fremantle Court for nearly 12 months and despite originally being nervous and there for respite, she felt safe, well looked after and gradually began to realise that becoming a full-time resident would be in her best interests.
The staff are very friendly and caring
and mum now regards Fremantle Court as her home and tells all her friends it was the best place for her.
The manager is approachable as are all staff on duty.
I am very pleased to hear Fremantle Court has been rated as Good by the CQC which I believe is well deserved.

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Review from M D (Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service.
Nice staff.
Homely atmosphere.
Excellent food.

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Review from J C (Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very lovely and friendly staff. Always helpful.

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Review from Alex F (Granddaughter of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Brilliant activities are available for residents particularly the music.
Please may the residents be taken out for little walks in the garden.

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Review from Gabrielle W (Daughter-in-law of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is very happy here. She is extremely well looked after and we are made very welcome when we visit. It's great for family to know how well and happy my mother-in-law is.

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Review from David F (Son-in-law of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home is well run. Residents are well looked after. Good activities. More outings would be good.

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Review from Trevor C (Son-in-law of Resident) published on 12 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law has been a resident of Freemantle Court since June 2019.
The home is well designed, with a light and airy feel about it. The staff have been excellent in making him feel welcome and settled and have been very welcoming to us when we visit. The care and service provided by the home
is second to none, food is first class and the staff work hard to ensure residents eat well and are well hydrated. Residents are encouraged to join the many daily activities or just sit in the well-manicured gardens.

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Review from Peter B (Respite Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely environment with a feeling of freedom. Very good caring staff. Good selection of food especially the cooked breakfast, peaceful atmosphere with lovely lounges and seating areas.
We appointed bedrooms with a view and bathroom.

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Review from Alison B (Friend of Resident) published on 31 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fremantle Court had their summer party last Saturday, and after days of sunshine, it rained. The hope had been to get all the residents outside but the staff quickly revised the plan, and a great party was held indoors. A great deal of work, effort and thought had clearly been made by everyone concerned
and it was wonderful to see so many residents enjoying themselves. They especially enjoyed the singer and we all joined in rousing choruses of many old songs. There was ample food and drink, colourful decorations, a Western theme, and many stetsons and boots to adorn the staff.
Well done to all concerned, and better luck with the weather next time.

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Current Review Score: 9.4 (9.444)

Overview of Review Score

The Review Score of 9.4 (9.444) out of 10 for Fremantle Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.444 for Fremantle Court is calculated as follows: ( (157 Excellents x 5) + (116 Goods x 4) + (23 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 297 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fremantle Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

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Xiao Williams

Job Title: Home Manager

Joined: 2025

Home Manager at Fremantle Court.