Respite fees are quoted on an individual basis.
Fremantle Court has a Review Score of 9.5 (9.523) out of 10, based on 22 reviews in the last 2 years. Over all time Fremantle Court has 147 reviews.
Review from Keith W (Son-in-law of Resident) published on 25 November 2019
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Review from D H (Resident) published on 25 November 2019
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Review from E A (Friend of Resident) published on 25 November 2019
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Review from G H (Daughter of Resident) published on 18 November 2019
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Review from Annie N (Daughter of Resident) published on 12 November 2019
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Review from Sheila A S (Resident) published on 6 November 2019
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Review from Rodger G (Power of Attorney of Resident) published on 4 November 2019
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Review from Colette S (Daughter of Resident) published on 4 November 2019
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Review from Silvia P (Daughter of Resident) published on 29 October 2019
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Review from M D (Resident) published on 12 September 2019
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Review from J C (Resident) published on 12 September 2019
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Review from Alex F (Granddaughter of Resident) published on 5 September 2019
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Review from Gabrielle W (Daughter-in-law of Resident) published on 16 August 2019
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Review from David F (Son-in-law of Resident) published on 16 August 2019
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Review from Trevor C (Son-in-law of Resident) published on 12 August 2019
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Review from Peter B (Respite Resident) published on 9 August 2019
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Review from Alison B (Friend of Resident) published on 31 July 2019
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Review from Eleni M (Friend of Resident) published on 31 July 2019
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Review from David R (Friend of Resident) published on 26 July 2019
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Review from Christopher B (Son of Resident) published on 25 July 2019
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The Review Score of 9.5 (9.523) out of 10 for Fremantle Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.523 for Fremantle Court is calculated as follows: ( (153 Excellents x 5) + (94 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 262 Ratings = 4.523
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Fremantle Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Aug 2023
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Job Title: Home Manager
Joined: 2025
Home Manager at Fremantle Court.