Fremantle Court

Risborough Road, Stoke Mandeville, Aylesbury HP22 5XL
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9.5 147 Reviews
  • Fremantle Court, Aylesbury
Fremantle Court provides excellent 24 hour residential and nursing care in a bright, spacious and modern care environment. The kind and dedicated care team are passionate about building relationships and delivering exceptional care to each individual.

The home has multiple cosy lounge areas which are ideal for friendships to develop and for residents to relax and enjoy the home as they wish.

The secure and tranquil gardens, surrounded by the stunning views of the Chiltern Hills, ensures everyone has independence to enjoy the garden for relaxing, light gardening or taking in fresh air.

There are many activities on offer which match the interests of the residents, including an annual summer fete and movie screenings in the on-site cinema room, all organised by the dedicated activity co-ordinator.

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Care Provided by Fremantle Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Claire Watson (Home Manager)
  • Admission Criteria
    • Privately funded
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013

Funding & Fees Guide for Fremantle Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,527
    • Self-Funded Residential Dementia Care from £1,698
    • Self-Funded Nursing Care from £1,968
    • Self-Funded Nursing Dementia Care from £2,132
    • RESPITE Self-Funded Residential Care from £1,757
    • RESPITE Self-Funded Residential Dementia Care from £1,953
    • RESPITE Self-Funded Nursing Care from £2,264
    • RESPITE Self-Funded Nursing Dementia Care from £2,452

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Fremantle Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Fremantle Court Reviews (147)

Total of 147, showing 81-100
9.5

Fremantle Court has a Review Score of 9.5 (9.523) out of 10, based on 22 reviews in the last 2 years. Over all time Fremantle Court has 147 reviews.

Overall Experience

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Date Published

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Review from Jon S (Son of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home.
Staff are highly professional and caring.
The facilities are excellent.
I would thoroughly recommend Fremantle Court, Stoke Mandeville, to anyone.

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Review from N W (Son of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Freemantle Court since 2014 after a rapid decline into dementia. It had been an awful time where I was constantly worried. Freemantle Court is brilliant. The staff are professional and kind. It is always well kept, the residents are looked after. I haven't worried about mum since. I
wouldn't dream of moving her, she's in absolutely the best place.

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Review from Ada C (Friend of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As soon as I walked in I liked the atmosphere. The layout of the spaces was homely and comfortable. The residents seemed calm and peaceful. I was extremely grateful to be offered lunch in a secluded area with my friend that I was visiting at the time. I felt my friend was as happy as she ever could
be in the circumstances. The staff were most helpful.

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Review from C S (Daughter of Resident) published on 11 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Fremantle Court last November. She has been made very welcome and is receiving excellent care.
In my opinion, all care homes should be modelled on Fremantle, with its thoughtful design and beautiful wildflower meadows which surround the building.

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Review from M A (Daughter of Resident) published on 9 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was very anxious as he's never been to a home for respite care before.
Everyone was very kind and helpful and looked after my father extremely well.

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Review from Robert M (Regular Volunteer) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a volunteer in holding the church service, I've found the staff very accommodating and helpful. They have been supportive in organising the services.

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Review from Pauline B (Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been in two different homes, it is lovely to know exactly that the staff will help you and look after all your needs etc. The staff are very courteous and they will help in all kinds of things including showering and dressing. Nothing is too much for them. Thank you for all your help xx

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Review from Peter H (Son of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff, always supportive to the church services. Lovely atmosphere here.

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Review from Jennifer C (Daughter of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff here very friendly and kind.
They have always been efficient and caring with my mother who has been here almost 5 years.
The food has always been excellent. Unfortunately, my mother has been bed bound for 18 months so she cannot attend the activities. The nursing staff have always
attended to my mother's every need.

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Review from M C (Daughter of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run and attentive. My only concern is not enough night staff available as mum's needs can mean several trips to the loo during the night. This has stressed her asking them when they are overstretched. Apart from that, she has settled in very well!
(I do understand your problems with staffing nights.)

Reply from Sarah Bygrave, Communications Executive at Fremantle Court

Thank you for your feedback regarding Fremantle Court. If you wish to discuss the matters you addressed further, please do not hesitate to speak to me next time you are in the home. Antonios Loumousiotis, Home Manager


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Review from Pat J (Friend of Resident) published on 28 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say? Thank you does not seem enough. My friend was at Fremantle Court for ten months and the care and support she was given in difficult circumstances was exceptional and she was always saying she made the right decision to stay there even though at the start she was reluctant. Everyone who
visited came away saying what a lovely home and commented on the friendliness of the staff. My personal thanks as well to all the staff for the help, care and support they have given to me.

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Review from Jason M (Son of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff on my father's wing are very caring, helpful and friendly. Especially the nurser and care assistants.

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Review from John E (Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think that the chefs do a fantastic job. The casseroles and soups are genuinely tasty and demonstrate the chefs flair for palate and flavours.
It is good to see nicely cooked green vegetables and vegetables generally. As an enthusiastic consumer, you sometimes forget that lovely food can be flavoursome
as well as good for you.

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Review from sue (Friend of Resident) published on 13 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is bright cheerful and clean and really feels like a big cosy home. Our family friend settled in quickly thanks to the staff helping her. The support they gave her throughout good health and bad couldn't have been better.
When we visited, there were little areas throughout the home so that
residents could be in company or have a quiet area so you never felt you were intruding on another residents' space. The care given to our friend was far beyond what we could have hoped for. The staff had taken the time to get to know her and understand her as an individual. When our friend's health deteriorated, the staff gave so much care to her and ensured she had all her needs seen to. The staff even gave time and hugs to us as we struggled seeing a life long friend go down hill. The staff throughout the home were simply fantastic to our friend and her family and friends. I cannot thank all the staff enough for their help and support.

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Review from Simon W (Son of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Fremantle Court for over 2 years now and our visits never follow a regular routine. Nevertheless, we have always found Mum to be well dressed and comfortable and it is clear that she is very happy and well cared for.

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Review from Kate S (Regular Volunteer) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are happy and helpful, all the residents are engaged in something and all seem very happy.
Such a lovely environment, very relaxed.
My godmother was a resident here so it's lovely to be back and see all the wonderful staff.

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Review from Dorota C (Regular Volunteer) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having spent a day on premises as a volunteer, I have noticed how well run, resident friendly and supportive Fremantle Court is.
The staff have a great rapport with the residents. The atmosphere is very homely and the food we were offered is of great quality.
Very impressed overall.

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Review from Julie K (Daughter of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother seems happy here. As I live abroad I do not get to come often. However, whenever I am here I leave with a good impression in particularly this month I found mum's room very clean and tidy. The staff come for a word with me and seem caring, understanding and friendly.

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Review from Gary S (Son of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came to Freemantle Court for respite for 2 months. The staff were fantastic and very welcoming and mum felt immediately at home. The place was very clean and tidy and very alive with things going on. In fact, I wanted to move in myself!

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Review from Tania Q (Regular Volunteer) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to help with some painting, the staff were lovely and made us feel at home. The food was amazing. The place is very homely and cosy. Everyone looks happy. I am looking forward to coming back and spending more time here to help with anything needed.

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Current Review Score: 9.5 (9.523)

Overview of Review Score

The Review Score of 9.5 (9.523) out of 10 for Fremantle Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.523 for Fremantle Court is calculated as follows: ( (153 Excellents x 5) + (94 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 262 Ratings = 4.523

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fremantle Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (5)

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Meet the Team (1)

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Xiao Williams

Job Title: Home Manager

Joined: 2025

Home Manager at Fremantle Court.