Fremantle Court

Risborough Road, Stoke Mandeville, Aylesbury HP22 5XL
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9.5 147 Reviews
  • Fremantle Court, Aylesbury
Fremantle Court provides excellent 24 hour residential and nursing care in a bright, spacious and modern care environment. The kind and dedicated care team are passionate about building relationships and delivering exceptional care to each individual.

The home has multiple cosy lounge areas which are ideal for friendships to develop and for residents to relax and enjoy the home as they wish.

The secure and tranquil gardens, surrounded by the stunning views of the Chiltern Hills, ensures everyone has independence to enjoy the garden for relaxing, light gardening or taking in fresh air.

There are many activities on offer which match the interests of the residents, including an annual summer fete and movie screenings in the on-site cinema room, all organised by the dedicated activity co-ordinator.

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Care Provided by Fremantle Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Claire Watson (Home Manager)
  • Admission Criteria
    • Privately funded
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013

Funding & Fees Guide for Fremantle Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,527
    • Self-Funded Residential Dementia Care from £1,698
    • Self-Funded Nursing Care from £1,968
    • Self-Funded Nursing Dementia Care from £2,132
    • RESPITE Self-Funded Residential Care from £1,757
    • RESPITE Self-Funded Residential Dementia Care from £1,953
    • RESPITE Self-Funded Nursing Care from £2,264
    • RESPITE Self-Funded Nursing Dementia Care from £2,452

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Fremantle Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Fremantle Court Reviews (147)

Total of 147, showing 101-120
9.5

Fremantle Court has a Review Score of 9.5 (9.523) out of 10, based on 22 reviews in the last 2 years. Over all time Fremantle Court has 147 reviews.

Overall Experience

  • 102
  • 42
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Date Published

147
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8
22
125

Review from Andy C (Regular Volunteer) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the home to have a friendly caring vibe. Staff have a good rapport with the residents.
Two ladies made us feel very welcome and feel appreciated for the work we did.

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Review from Anthony G (Friend of Resident) published on 22 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fremantle Court is a lovely home. The welcome from the staff on entering the building is excellent, the home is bright and airy, all the staff are smiley and caring and attentive, lots of activities provided by a happy and enthusiastic activities team. I have visited lots of homes, they certainly have
a great understanding of what is needed in the caring environment here. The home manager is very passionate about care and wellbeing and is well-liked by residents and staff alike.
A* all round. Thank you for all your hospitality.

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Review from B L (Regular Volunteer) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit Freemantle Court each week to bring Holy Communion to 2 Catholic residents. The care home welcomes the spiritual support of those who live there as well as taking care of their physical needs. I find the staff friendly and supportive and there are plenty of activities to interest the residents.

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Review from Neil F (Grandson of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment of arrival the staff, from cleaner to manager were extremely helpful and friendly. The facility is welcoming, homely and scrupulously clean. From the small touches, like making a milkshake for my 6 year old, to the outstanding care for my grandmother I can't recommend Freemantle Court
highly enough. Thank you!

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Review from T P (Friend of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always friendly, welcoming and helpful. They seem to have a real affection for the residents (even those who are sometimes difficult). They go out of their way to provide facilities and refreshments for our small Christian Group as we visit one of the residents.

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Review from S H (Daughter of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The layout, rooms and facilities are excellent.
Staff always cheerful and very helpful and respectful of the residents in their care.

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Review from James D (Respite Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Accommodation is first class, small separate lounges are excellent.


The dining room chairs are not very comfortable.


Staff are as helpful as they can be, but there are not enough.


Meals are therefore long-winded.


Reply from Antonios Loumousiotis, Home Manager at Fremantle Court

Thank you for your feedback which we will use to ensure we continue to make improvements to the service we provide. I would be happy to facilitate a meeting for you with a senior member of the team to discuss this in further detail, should you wish. Your feedback is important to us to ensure we continue to deliver person-centred care to meet every individual's needs.


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Review from Bill E (Friend of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend is happy and relaxed in Fremantle Court. He finds the food excellent. We as visitors are treated in a courteous and friendly manner.

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Review from Basil C (Friend of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great social events. Very good care.

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Review from Rachel S (Power of Attorney of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely environment, very caring staff.

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Review from L K B (Daughter of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The rooms are excellent with a great outlook. At Christmas a lunch party was arranged for those relatives who could not make it on Christmas Day. This was an excellent idea and we all enjoyed it very much. The standards and facilities of the home are exceptional with the managers visible and always
available. I would highly recommend Fremantle Court.

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Review from Barbara S (Goddaughter of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother couldn't have been looked after any better than she was at Fremantle Court. I truly believe she was loved by the members of staff who are all amazing.


Today was her funeral and we had the wake at Fremantle Court - what a blessing, they did a magnificent send off for her. We cannot thank

them all enough for caring and loving her as much as we did.

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Review from P H (Daughter of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There should be more flexibility on choice of food for those physically challenged (digestion, chewing, dislikes). Food provided is of a good standard.


Staff are good but there is a need for less trainees - more qualified basic care assistants.


Reply from Antonious Loumousiotis, Home Manager at Fremantle Court

Many thanks for taking the time to review Fremantle Court. We welcome all feedback and are always looking for ways to improve our services. If you would like to discuss your feedback further, please do not hesitate to contact the home manager, Antonios Loumousiotis.


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Review from R S (Relative of Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Best care home I have ever seen. Staff are wonderful and we couldn't be happier with the care our Aunt received, you all looked after her so very well. Thank you.

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Review from Ssehar F (Great-granddaughter of Resident) published on 4 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is very welcoming and clean, staff are always helpful and supportive, they always show respect and dignity towards my granny, also to others in the home. The activities have improved massively, I've managed to attend a few and I have been very impressed, Remembrance Day display was amazing, very
creative and inspiring, my granny and I spoke it about it in depth. Bonfire night was spectacular! The manager put on quiet a show with the fireworks! Everyone was kept safe and provided with warm blankets, hot drinks and soup. Staff ensured all family and friends were also looked after, very nice. For Christmas the home was in full spirit, we had Santa come along who delivered presents to all the elderly, it truly was wonderful to see, food looked great too! Over all a brilliant place to be, I have all the faith in the staff and manager, my granny is in a safe and caring environment which gives me peace.

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Review from Dabbie W (Niece of Resident) published on 3 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my Aunt for the festive season, who is a resident at Fremantle Court Care Home at Stoke Mandeville, and we attended some of the home Christmas events. I have to admit that it was an extraordinary experience, which we all had for the first time. The staff were welcoming and the home had a homely
atmosphere, which gave us the certainty that the residents seemed happy and cared for. My Auntie has a very positive experience and she seemed delighted and pleased about the place. I want to express my sincere gratitude to the staff who seem to do a wonderful job with my Aunt and the rest of the residents.

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Review from G N (Friend of Resident) published on 10 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The place is excellent and the services good. No complaints!

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Review from Jon Q (Son of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day, everyone at Fremantle Court made my dad feel really well cared for at a really difficult time.
Dad is so much better thanks to all the good food, care and attention he had.
Really well-designed building, Dad appreciates as he was an architect - each room has a nice view and ensuite
with wifi, satellite and TV points so he has everything he needs - thank you!

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Review from R Q (Resident) assisted by family/friend published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming here my mobility has greatly improved. I feel considerately looked after and the staff are great.
Thank you for all your efforts!

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Review from A C (Friend of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good staff, extremely helpful.

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Current Review Score: 9.5 (9.523)

Overview of Review Score

The Review Score of 9.5 (9.523) out of 10 for Fremantle Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.523 for Fremantle Court is calculated as follows: ( (153 Excellents x 5) + (94 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 262 Ratings = 4.523

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fremantle Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

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Xiao Williams

Job Title: Home Manager

Joined: 2025

Home Manager at Fremantle Court.