Fremantle Court

Risborough Road, Stoke Mandeville, Aylesbury HP22 5XL
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9.5 147 Reviews
  • Fremantle Court, Aylesbury
Fremantle Court provides excellent 24 hour residential and nursing care in a bright, spacious and modern care environment. The kind and dedicated care team are passionate about building relationships and delivering exceptional care to each individual.

The home has multiple cosy lounge areas which are ideal for friendships to develop and for residents to relax and enjoy the home as they wish.

The secure and tranquil gardens, surrounded by the stunning views of the Chiltern Hills, ensures everyone has independence to enjoy the garden for relaxing, light gardening or taking in fresh air.

There are many activities on offer which match the interests of the residents, including an annual summer fete and movie screenings in the on-site cinema room, all organised by the dedicated activity co-ordinator.

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Care Provided by Fremantle Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Claire Watson (Home Manager)
  • Admission Criteria
    • Privately funded
    • Ages 65+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013

Funding & Fees Guide for Fremantle Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,527
    • Self-Funded Residential Dementia Care from £1,698
    • Self-Funded Nursing Care from £1,968
    • Self-Funded Nursing Dementia Care from £2,132
    • RESPITE Self-Funded Residential Care from £1,757
    • RESPITE Self-Funded Residential Dementia Care from £1,953
    • RESPITE Self-Funded Nursing Care from £2,264
    • RESPITE Self-Funded Nursing Dementia Care from £2,452

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Fremantle Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Fremantle Court Reviews (147)

Total of 147, showing 121-140
9.5

Fremantle Court has a Review Score of 9.5 (9.523) out of 10, based on 22 reviews in the last 2 years. Over all time Fremantle Court has 147 reviews.

Overall Experience

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  • 42
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Date Published

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Review from David Y (Resident) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following replacement hip operation, I needed convalescence care and rehabilitation.
I stayed for 2 weeks in Henley Wing - it was a very good experience. Management and all staff were extremely caring and helpful in building my confidence.
The home designs both internal and external provided excellent
facilities to help my recovery with safe walking and my exercise plan.
Generally, the food was very good but unfortunately, a couple of main meals were a little disappointing due to being served cold.
Overall, a very good experience. I would certainly recommend to someone in a similar situation to myself. Thank you.

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Review from T B (Son of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my experience, Freemantle Court is well led and the nursing services are thorough and caring. The staff are alert to issues that arise and keep in close contact with families. The modern facilities are of a high standard throughout superior to a great many others.

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Review from Lousie H (Goddaughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given at Freemantle Court is wonderful. My godmother seems very content and much healthier than before she went into the care home. The staff also could not be more accommodating and welcoming to me when I come to visit.

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Review from Steven C (Son of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Chequers Wing for nearly 3 years. She has settled after an uncertain start and relates to many of her carers in a positive way. Sadly, her dementia has deteriorated and life has changed for mum and us, including family. Always being the 'Queen Bee' has never left her and she has moments
of recognition and joy, sadly few and far between. The care on the ward is really good, however, the stimulation (which they all need) is lacking. Overall, the wing functions with a caring nature and we hope that continues.

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Review from Bryan R (Relative of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home appears to give every indication of being well managed and caring for its residents.

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Review from Ellie H (Granddaughter of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the care my nanny has received. She is treated with kindness and dignity. Any problems are sorted quickly. The staff are friendly and the care they provide is very good.

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Review from Tracy R (Daughter of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A home that cares and has residents at the heart of everything. Activities can be fantastic and staff are keen for ideas to keep things interesting.

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Review from Bev O (Daughter of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Freemantle Court as a nervous and shy resident.
In the 8 months she has been here, she has made many friends amongst staff and residents in her unit. After a recent hospital stay, she was moved to the nursing unit where she is cared for with dignity by cheerful and understanding staff.
They ensure she maintains her friendships on the other wing by taking her round in her wheelchair.

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Review from Vivienne R (Daughter of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although dad is difficult and confused, I always find everyone cares and helps and is patient.
Dad thinks it's different at times.

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Review from A B (Daughter of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was well cared for by well trained, friendly, cheerful, hard-working staff. Relatives were always welcomed and made to feel at home. Staff did their best to keep mum as active as possible for as long as possible.

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Review from B C (Daughter of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Fremantle Court was excellent when mum first moved there 2 years ago but the last 6 months (especially) has seen a high turnover of staff and the use of agency nurses.
This has resulted in less attentive care with clothes going missing, mum's hair left greasy and even missing her underwear on a couple
of visits. This is just what we see. Fremantle Court is very expensive and overall, it's a good home but recent developments/declines are worrying.

Reply from Antonios Loumousiotis, Home Manager at Fremantle Court

We welcome all feedback and continually use it to find ways to further improve our services at Fremantle Court. A new clothes-tagging system is being introduced throughout the home to minimise lost property and there is a strong focus on recruitment for the home to reduce agency nurses and care workers.


If you would like to discuss your feedback further, please do not hesitate to contact me.


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Review from Lisa C (Daughter of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Fremantle Court for 3 weeks respite following a fall.
In the past, he has always said that he would never go into a care home but he thoroughly enjoyed his stay. He thought that all the staff were lovely and nothing was too much trouble.
The home is spotless, welcoming and has
a lovely homely feel about it.
I would thoroughly recommend Freemantle Court and I know that I also speak for dad as he has booked another 3 weeks respite when I am on holiday.

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Review from B D (Daughter of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the two years that my mother was a resident, I was impressed with the support I received dealing with many of the difficult health-related issues. Staff were knowledgeable and effective - prepared to take action to ensure the best health outcomes. It is difficult having a relative in a care setting
and being treated with empathy and understanding makes it more bearable.

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Review from David S (Son of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Patient, caring, considerate staff.
Good atmosphere.
I have nothing negative to say about Fremantle Court.

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Review from Di (Daughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident at Fremantle Court for more than 3 years. His dementia is now quite severe he has no memory, he is incontinent and in the last few weeks bedridden.


The fabulous staff in his unit are amazing. They look after him with tenderness, kindness, respect and treat him with the

dignity he deserves.
They also care about my feelings and needs and go out of their way to help me with the trauma of seeing my dad in the final days of his life.
I applaud them for his care. They are amazing.

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Review from Rob (Son of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the staff very attentive and friendly at all times.
Especially when we celebrated my mothers birthday.
The home is always very presentable and cosy. I am very pleased with the care given.

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Review from Carina G (Granddaughter of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Celebrating my grandmothers 100th Birthday the staff were so welcoming. They looked after us well and we could see how happy my grandmother was.

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Review from L S (Sister-in-law of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was struck by the homely feel of the accommodation. Staff team are friendly and cheerful. Thought it was lovely having gardens for people to sit in and help with gardening if they wished. Liked the layout of the units (busy and calmer areas). Noise was a bit of a nuisance for my father in law (clattering
of China and loud voices)


Very impressed, I had lunch today as I was invited to stay so really a welcoming and tranquil place.


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Review from Charles K (Son of Resident) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Fremantle Court for the past 3 years or so. At all times the quality of care has been excellent, the staff motivated, skilled and very approachable and the management team helpful and understanding.
As a result of my house move some 150 miles away, we have moved my
mother to another care home which is closer. The Fremantle Court team could not have been more understanding, helpful and supportive and provided handover information and assistance which the received care home described as outstanding.

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Review from Brian S (Relative of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions of Fremantle are that the staff were welcoming and the home was so inviting. Hospitality was offered and accepted after our journey from Yorkshire. Thanks again to staff and management.

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Current Review Score: 9.5 (9.523)

Overview of Review Score

The Review Score of 9.5 (9.523) out of 10 for Fremantle Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.523 for Fremantle Court is calculated as follows: ( (153 Excellents x 5) + (94 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 262 Ratings = 4.523

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fremantle Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

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Xiao Williams

Job Title: Home Manager

Joined: 2025

Home Manager at Fremantle Court.