Willows Care Home

227-229 London Road, Romford RM7 9BQ
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9.7 88 Reviews
  • Willows Care Home, Romford
Willows Care Home is a friendly and modern nursing home in a pleasant residential area of Romford. The home provides person-centred nursing, dementia and palliative care, as well as short-term care for people who need some looking after following a stay in hospital or whose family/carers are temporarily unable to look after them.

Willows has been designed to offer all the facilities that residents need while retaining a warm and homely atmosphere. There are 72 bright and spacious bedrooms spread over three floors. Each is comfortably furnished and has an adjustable automatic bed, nurse-call system and a TV.

All rooms have ensuite or wet room facilities and large windows. Some ground floor rooms also have French windows opening onto the garden. Residents are encouraged to personalise their room with pictures, family photographs and ornaments of their choice.

Each floor has a team of nursing and care staff that is available 24/7, supported by dedicated teams of chefs, activities, administration, housekeeping and cleaning staff.

The communal areas provide plenty of space for residents to entertain their guests, who are always welcome to stop by for a chat. There is also a dining room and lounge on each floor where residents can gather for meals and group activities or socialising. As maintaining a homely feel is important, the lounge can be arranged to suit residents' preference for quiet time as well.

There is free Wi-Fi as well as lift access throughout, and both the home and the garden are wheelchair accessible. The home’s dedicated on-site salon provides regular hairdressing services.

The large, landscaped garden at Willows offers plenty of seating space to enjoy in pleasant weather when the ‘garden café’ provides residents and guests with tea and fresh pastries.

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Care Provided by Willows Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gail Alcide (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Willows Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,495
    • Self-Funded Residential Dementia Care from £1,495
    • Self-Funded Nursing Care from £1,495
    • Self-Funded Nursing Dementia Care from £1,495
    • RESPITE Self-Funded Residential Care from £1,610
    • RESPITE Self-Funded Residential Dementia Care from £1,610
    • RESPITE Self-Funded Nursing Care from £1,610
    • RESPITE Self-Funded Nursing Dementia Care from £1,610

  • Fees are dependent on the level of care required. Please contact the home directly for more information.
  • (these prices are only a guideline, please contact Willows Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.


  • Parking

  • Free on-site parking for all visitors.


Willows Care Home Reviews (88)

Total of 88, showing 1-20
9.7

Willows Care Home has a Review Score of 9.7 (9.691) out of 10, based on 27 reviews in the last 2 years. Over all time Willows Care Home has 88 reviews.

Overall Experience

  • 65
  • 20
  • 1
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  • 2

Date Published

88
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18
27
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Review from R D (Son of Resident) published on 9 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Willows Care Home was a beautiful place for my mum to be. I was happy that Mum was there being looked after very well and she was safe there and the staff there were wonderful and kind towards Mum and Mum was very happy being at Willows. We never worried about her and always kept in touch with us about
how she was doing and we could always visit anytime day or night. We would always recommend Willows to anyone.

Reply from Gail Alcide, Registered Manager at Willows Care Home

thank you so much for your heartfelt feedback and comments, which mean such a lot to the team. We are very grateful that you chose our home for your relatives care. He/she was such a lovely person, and it was our pleasure to welcome her to our family and look after her. We miss her very much.


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Review from Lynne S (Daughter-in-law of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with the care being given to my mother-in-law during her nursing respite stay. The nurses are professional and very caring and all the support staff are great. I'm also impressed with the overall cleanliness of the home.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Dear L S, Thank you for taking the time to review Willows Care Home. We are incredibly proud of our home and the dedication shown by the team, and we are delighted to hear that your experience was such a positive one. Our staff work so hard to provide a positive, home-from-home experience for all our residents. Your kind comments are much appreciated and we will pass them to the staff who supported you during your stay and hope very much to welcome you back to the home.


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Review from Rob B (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after at Willows and all the staff are very friendly and helpful. She enjoyed all the activities that were arranged over Xmas and the New Year and also the recent music session with the visiting DJ. Mum's physical and mental health is much improved and it's also good to see she
has put on weight since being in her new home. She recently moved rooms and is very happy with her new room. Thank you to one staff member in particular for getting her new room set up nicely. Thanks for all you do and keep up the great work.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Thank you for your very positive comments about your mum's care. The team and I are delighted to see how happy and thriving your mother is at our home, and we very much welcome your review. She is certainly a character and is very popular with staff and other residents, and we all love listening to her stories and life experiences.


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Review from David S (Son of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to Willows straight from hospital as she required palliative care as the hospital could not help her further. What she needed was to be well looked after with care from staff that cared and had compassion. We found the staff overall excellent, easy to talk to and they listened if you had any
matters that you thought needed addressing. As an overall experience we were very happy and I would recommend the home to others. When Mum sadly passed this month the staff were excellent in their support and they treated Mum with dignity both before and after her death.

Reply from Gail Alcide, TBC at Willows Care Home

Dear Mr D.S, thank you for your kind review. We are extremely happy to hear that you were satisfied with the care of your mother and will share your kind words with the team. She was a much-loved member of our home's family, and is very much missed. Once again, please accept our heart-felt condolences on your loss and we wish you and your family all the very best for the future.


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Review from Karen R (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mum back in July and I found that she is very well cared for, she walks around on her floor quite a bit and is quite happy to do so, that with her dementia, it's keeping her mind occupied and fit. She eats very well so I have no concerns for her wellbeing She also has a one to one carer
and they are very helpful and caring towards her. I am very happy with the care that she receives. Carrying on with the great work that the care team provides. Well done,

Reply from Gail Alcide, TBC at Willows Care Home

Dear K.R, thank you for taking the time to review Willows Care Home. We are incredibly proud of both our home and the care and dedication given to our residents by our team. It's very good to know that your mother is happy with us and enjoying life at our Care home.


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Review from Joan C (Sister of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came to live at Willows in July 2024 after a 7-month period of ill health spent in hospital and in another nursing home. She has settled in well and appears at ease and in good health and spirits. As I live in Ireland, I do not get to see her in person as often as I would like, but we talk
every day, and care is taken that her phone is charged and available. I am always contacted whenever there is some important event pending. I have just returned from a four-day visit and came away well-satisfied with the quality of her care and of the environment she lives in. My sister's many friends have all told me the same. Thank you, Willows.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Thank you for taking the time to write such a lovely review of our home. We have an amazing team that works hard to provide the best care and support for residents and their families. So it really is pleasing to receive such positive and encouraging feedback. Your relative is such a pleasure to look after and is very much loved here at Willows Care Home. We look forward to seeing you again when you next visit.


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Review from K C (Daughter of Resident) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is quite new to the Willows but we as a family are very impressed with her care and wellbeing to date. She was made very welcome from the start and is happy there. The management and staff are friendly and approachable and having Nurses on duty 24/7 is very helpful and reassuring for Mum.
The
home seems to be kept very clean and there is always a really nice (cleaning product) fragrance in the corridors when I visit.
The food looks appetising and Mum enjoys it. The activities programme is fun and varied and residents are encouraged to join in by the lovely staff. There are morning and afternoon activities, regular trips out and entertainers coming into the home. Mum really enjoyed the ventriloquist and Magician! We are looking forward to joining her for the 70's disco!
As the weather has been warmer recently, Mum has really enjoyed sitting in the garden chatting. All in all, it is a great relief to know that Mum is happy and being well cared for at the Willows.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Thank you for taking the time to review Willows Care Home. We are incredibly proud of both our home and the care and dedication given to our residents by our team. It's very good to know that your mother is happy with us and enjoying life at our home.


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Review from Leslie F (Son of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I would like to express our thanks and gratitude for the wonderful care and attention that my Mum received at Willows Care Home.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Dear Lesley, thank you so much for taking the time to review Willows Care Home. We are so proud of our home and the care and dedication shown by the team. It's very pleasing to hear that your Mum had a positive experience with us and we can't wait to pass your kind comments on to our team.


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Review from Jennifer D (Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Willows Care Home is a terrific place to stay in, whatever your reason. The care staff are the best and everyone is excellent. Nothing is too much for them to handle. If you are able, and interested, there are activities to visit and participate in. Or you can just sit and watch. The Activity Staff
will keep you amused every day, twice a day! The Catering staff are very helpful: if you do not fancy anything on the daily menu, they will try to assist you with something else. But do remember there are other residents to consider, so 70 different meals would be an impossible task! The lovely people in charge are the best! I will not mention individual staff in each case, too many.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Dear Jennifer, thank you so much for taking the time to complete a review of Willows Care Home. We are extremely happy to have you with us and enjoy hearing, at first-hand, about all your experiences. I will ensure that your kind comments are passed on to the team, who will really appreciate them.


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Review from K J (Son of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Willows is well-run and family-friendly having daily activities run by the wellbeing team and also having days out and various trips to the seaside and shows and evening events for both residents and relatives. All staff are very professional and caring.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Dear KJ, thank you for taking the time to write such a lovely review of our home. We have an amazing team that works hard to provide the best care and support for residents and their families. So it really is pleasing to receive such positive and encouraging feedback. Your relative is such a pleasure to look after and is very much loved here at Willows Care Home. We look forward to seeing you and your family again when you next visit.


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Review from J N (Daughter of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole very happy with Willows and the staff. As the manager has recently been appointed and was at the home prior to the appointment I have no doubt or hesitation that it will continue to be managed very well.
I would like to see the home decorated as some rooms are looking a little tired but
understand this is in the pipeline. There could also be an improvement in the food which is not always hot.
My only other concern is the annual increase which, year on year, has been quite substantial.
Overall would recommend it.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Many thanks for your kind comments about Willows. As you know, the decor was discussed at a recent relatives meeting and I am delighted to share that we have received quotes for redecoration and refurbishment, and look forward to work being started very soon. Regarding your comments about the food, it is a difficult balance to ensure that food is always at a safe temperature for residents who all eat at different speeds. However, our food is served on a heated trolley and we have the facilities to reheat food safely if residents wish this. We understand your concern about the fee increase, too. However, a full explanation can be found in the letter that we sent out to fee payers giving them notice of the increase.


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Review from Patricia D (Daughter-in-law of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is well looked after and kept clean within herself. The home itself is spotless. She has been at the Willows since last November and we as a family are happy with things. The only complaint we have is the £600 a month increase I know things have gone up but this is a big jump.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Dear Patricia, we are so happy to hear that you are pleased with your mother-in-law's care. Your comments are much appreciated, and we will pass them on to our team. We acknowledge your comments about the fee increase. As you say, everything has increased in price from energy and food to medical equipment. In addition, the National Living Wage has also gone up and we pride ourselves on paying our talented and dedicated staff fairly. However, a full explanation can be found in the letter that we sent out to fee payers giving notice of the increase.


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Review from Jayne D (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in respite for 3 months from Feb 2024 to the end of April 2024. Mum has been coming to Willows for the past 6/5 years and it’s like Willows has become our extended family. Everybody is absolutely wonderful, so caring, understanding and they are there for you when you need that extra
help. A massive thank you Willows. See you all again soon.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Dear Jayne, thank you for taking the time to review Willows Care Home. We are incredibly proud of our home and the dedication shown by the team and we are delighted to hear that your mother's experience was such a positive one! Our staff work so hard to provide a positive, home-from-home experience for all our residents. Your kind comments are much appreciated and we will pass them on to the staff who supported your mum during her stay. We look forward to welcoming her back to the home at some point in the future!


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Review from Nicki M (Daughter-in-law of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally we are very happy with the service from Willows Care Home. In particular, the receptionists are very friendly and helpful, making us always feel welcome. We asked for a change of room and this was done quickly and efficiently. The staff appear to be very caring and treat the residents with
dignity. Everywhere is very clean. If we have any issues, we are able to speak to the relevant person and these are resolved quickly and easily.
On the second floor, it's a shame that there isn't a room to take my mother-in-law when we are just visiting for a chat - there is a room on each of the other floors. It may be confusing for her to come down to the ground floor to use the new visitors' room.
We met with the activities organiser who was open to suggestions and happy for us to volunteer to help. We are a little disappointed that she is not allowed to have her piano in her room, as music has always been such a big part of her life.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Thank you for taking the time to write such a lovely review of our home. We have an amazing team that works hard to provide the best care and support for residents and their families. So, it really is pleasing to receive such positive and encouraging feedback. We totally understand that your mother-in-law loves her music, and our activities team works hard to organise regular music-related activities. Unfortunately, as discussed previously the piano is just too large for her room and will impede space, which is a health and safety risk, but we are very happy for you to bring in a portable keyboard for her to use in her room. Our lounges are used for residents and activities, we encourage our families and visitors to chat with loved ones in the privacy of their own room, in the dining room outside of mealtimes, in our new coffee bar or in our lovely garden in good weather! Overall, your mother-in-law is a real pleasure to look after and is very much loved here at Willows.


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Review from Shirley S (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience since my mum became a resident in March of this year has been positive. She is receiving excellent care in a lovely environment. Being bedridden she cannot experience all the facilities/activities on offer, unfortunately. Staff are helpful and very willing to answer any questions we have
as a family. Mum’s transition from hospital to Willows has been smooth and trouble-free - due to the professional, considerate attitude of the Willows team.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Dear Shirley, thank you for your kind feedback and for working with our team to ensure that your loved one receives the best possible care and support. We are so happy to have you both as part of our Willows family. I will pass on your comments to the team, who will be very happy to receive them. Although your mother is bed-restricted, we do take care to ensure that she has 1:1 activities brought to her room. I will pass your feedback to the activities team and they will liaise with her about more activities of her choice.


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Review from S H (Daughter of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Willows for over 3 years and is very happy there. I always find all staff are very friendly and will always stop for a chat. The home always looks very clean and all staff work very hard. As soon as you walk through the door you are always greeted with a hello from the reception staff.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Thank you for taking the time to review Willows Care Home. We are incredibly proud of both our home and the care and dedication given to our residents by our team. It's very good to know that your mother is happy with us and enjoying life at our home. She is very popular with staff and other residents, and is doing a great job as our resident ambassador! I will be happy to pass on your kind comments to the team. Here at Willows our residents always come first, and we regard their family as ours!


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Review from Sharon S (Daughter of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always greeted with a friendly smile from the lovely staff at Willows and an update on how my mother is doing. My mother is always happy and well cared for thanks to the attentive staff. Thank you Willows, your care is appreciated.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Dear Sharon, thank you so much for taking the time to review Willows Care Home. We are so proud of our home and the care and dedication shown by the team. It's very pleasing to hear that your Mum is having a positive experience with us and we can't wait to pass your kind comments with our team.


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Review from J D (Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers were excellent and the two nurses in charge of my floor were exceptional. You changed the caterers a few weeks after my admission, the original ones were better in my honest opinion. Not happy my room had no shower or toilet with grab rails, which meant toilet was unable to be used. But a
good overall experience.

Reply from Gail Alcide, Registered Manager at Willows Care Home

Thank you so much for taking the time to complete a review of Willows Care Home. We miss you a great deal and loved hearing all your stories from your career! As you know, you spent most of your time with us in bed hence that room was provided because of the nature of the care required on admission. However, prior to you leaving you may have observed specialist visited the room to organise for the installation of those features and we will shortly be adjusting the washing/sanitary facilities for the room as part of a general refurbishment of the home. We are incredibly proud of our home and the dedication shown by the team, and we are delighted to hear that your experience was positive.


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Review from Teresa B (Daughter of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been a resident at Willows for over three and a half years. I really cannot say how grateful I am for the care my mum received during that time. The patience and care shown by all the staff is amazing. It truly makes the difficult situation of dealing with a loved one who has dementia
that much easier. Thank you all for all you do.

Reply from Claudia Ramsamy, Home Manager at Willows Care Home

Thank you for taking the time to review Willows Care Home. We are incredibly proud of both our home and the care and dedication given to our residents by our team. It's very good to know that our service gives you reassurance. Thank you for your continuous support during your loved one's stay.


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Review from Wendy H (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care of my dad who has Alzheimer's. He is treated with care and respect at all times, even when he is presenting with difficult behaviours. He is encouraged to take part in a range of activities. Staff are very welcoming snd supportive of family.

Reply from Claudia Ramsamy, Home Manager at Willows Care Home

Dear Wendy, many thanks for your kind review. We are so pleased that you feel your dad is treated with care and respect at all times. Staff work hard to provide a comfortable home-from-home for your loved one (and our other residents), giving them all the care and attention that they so deserve!


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Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for Willows Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.691 for Willows Care Home is calculated as follows: ( (243 Excellents x 5) + (52 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 314 Ratings = 4.691

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Willows Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jan 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (18)

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Meet the Team (1)

Gail

Gail St Juste-Alcide

Job Title: Home Manager

Joined: 2024

Gail is an experienced nurse and clinical manager who qualified in St Luci and has cared for residents in various nursing homes in Norfolk for seven years and in London for over a decade. Gail received a Chief Nursing Silver Award in recognition of her outstanding contribution to Health and Social Care.


Frequently Asked Questions about Willows Care Home

What types of Care is Willows Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Willows Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Willows Care Home have?

There are 72 Single Rooms.

What are the Facilities & Services at Willows Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Willows Care Home to the centre of Romford?

0.8 mile(s) as the crow flies, distance by road may be significantly further.