Chesham Leys

Cameron Road, Chesham HP5 3BP
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9.5 55 Reviews
  • Chesham Leys, Chesham
Chesham Leys is a contemporary and welcoming nursing home providing care for people with a wide range of needs including dementia.

The dedicated team of care workers pride themselves on getting to know every person and believe that by understanding their uniqueness, care can be personalised to meet each individuals needs.

The layout of the home has been designed to support and enable a person living with dementia by including ‘features’ throughout the home to make it easier for people to navigate and enjoy the home.

Each wing has its own comfortable lounge and dining room, which are great places for catching up with visitors and also for socialising with other residents. Chesham Leys also benefits from an on-site hairdressing salon and a lovely enclosed garden.

Also on offer are rewarding activities including cognitive stimulation therapy, art therapy and reminiscence activities.

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Care Provided by Chesham Leys

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Marina King (Home Manager)
  • Admission Criteria
    • Private places as well as via Buckinghamshire County Council
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Chesham Leys

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,725
    • Self-Funded Nursing Dementia Care from £1,960
    • RESPITE Self-Funded Nursing Care from £1,984
    • RESPITE Self-Funded Nursing Dementia Care from £2,254

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Chesham Leys to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Chesham Leys Reviews (55)

Total of 55, showing 1-20
9.5

Chesham Leys has a Review Score of 9.5 (9.497) out of 10, based on 17 reviews in the last 2 years. Over all time Chesham Leys has 55 reviews.

Overall Experience

  • 39
  • 10
  • 4
  • 1
  • 1

Date Published

55
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8
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38

Review from N D (Respite Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite stay 28 days. Well looked after in pleasant surroundings.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you very much for taking the time to leave Chesham Leys a review, N D.


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Review from P C (Son of Resident) published on 25 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say thank you to all the staff at Chesham Leys and especially to the team leader for the professionalism and care, always looking to improve the well-being and accommodate my mother.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for taking the time to leave a review and thank the team at Chesham Leys.


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Review from I L (Son of Resident) published on 20 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Chesham Leys in February of this year. Like most moves like this, it was a stressful experience for her and the family.
The staff at Chesham Leys have made her feel incredibly welcome from day one. They have treated her with love and respect. The team are attentive and brings a sense
of purpose and fun to daily life.
The speed with which they reacted when she got the flu was remarkable. I'm so happy Mum is there and safe.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you so much for your review. We are so glad that your mother feels so welcome at Chesham Leys and that you are happy that she is there.


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Review from S H (Niece of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has excellent care in Chesham Leys. Very friendly, professional, and caring staff. The staff are happy to do anything in their power to make things happen. My aunt is very happy here and has lots of friends.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for your 5-star review. We are so glad that your Aunt is very happy at Chesham Leys.


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Review from M B (Niece of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are so happy our aunt is at Chesham Leys. They look after her so well. My aunt says she loves living here. A big thank you!

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for your 5-star review. We are happy that your Aunt loves living at Chesham Leys.


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Review from D T (IMCA (Independent Mental Capacity Advocate) Deputyship) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The person I represent is happy here and well cared for. He has a good relationship with his carers and enjoys the food. He also enjoys the company of the other residents and the activities - especially the bingo!

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for your review, we are happy to hear that the resident you represent enjoys the activities at Chesham Leys.


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Review from S T (Friend of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is being looked after very well, they have activities and things going on every day. When I have had any questions the nurse and carers are very helpful and do all they can to find out what I have asked. If not when I am here, when I next visit, nothing is too much. I myself have 33 years
of experience in care and I would recommend Chesham Leys to others, thank you to the manager and all the staff.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for your written review, we are so glad that you would recommend Chesham Leys.


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Review from V W (Friend of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Visited my church friend of long-standing, she was in another care home that was closed down so was understandably very upset to leave for somewhere else. However, she appears to have settled in well and is grateful for the care. I have only been in a handful of times as all this has happened within
the years. Chesham Leys is always welcoming a cup of tea usually appears, the room is clean and although there are/seem to be endless bells ringing for ages, the atmosphere is good.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for your review, we are glad that your friend is settled at Chesham Leys and that you find the home welcoming.


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Review from L S (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Chesham Leys is a very down to earth, welcoming and professionally run care home. My mum's needs are very well met and I always feel comfortable visiting her. Mum likes to smoke and the carers take her outside when she needs to do this. Mum sometimes says that he food is not very nice but this may be
her personal preference, I am not sure. Generally she is very well cared for.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for taking the time to score and write a review, L S. We are so glad your find Chesham Leys welcoming and we take note of all comments.


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Review from Beth D (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing in the care and love and attention they give to her. They are very supportive to her son and myself. We never worry about her as we know she is being so well looked after. We are kept informed of all situations.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for the five star review, B D. We appreciate such positive comments.


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Review from G P (Son of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

It is a nice care home with lovely staff. My dad trusts a majority of the staff and is happy. Our family and I are happy as long as he is. The events/activities are good and I am glad that my dad is becoming fast friends with staff and other residents here. Any issues have been dealt with swiftly and
we couldn't ask for more. Thank you all for your continued care and support for my dad.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for taking the time to write us a review. We're glad that your dad is happy at Chesham Leys and that you are also happy with the home and and their support.


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Review from Sue B (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

On the surface, everything seemed fine. Two carers were very good. Dad rarely smiled there. He went downhill rapidly. He just kept losing weight. My dad loved his food and drink. Did not make any sense. On my visits, he was very thirsty and always ate food with me. When I was there with my dad's brother
the carer came in with my dad's meal expecting me to feed him but because we were about to leave she abruptly said I have got other residents to feed and took the food away. There were hardly any activities. Dad would be left in bed or in his chair with the other residents at the end of the lounge with the carers sat at the far end. They had to bump the residents into the dining room and into the gardens because of the thresholds being high. On one occasion I was very upset because I could see my dad was very ill and one particular carer abruptly said to me there is no use being upset, it is was it is. On my last visit, Dad was admitted to the hospital with severe dehydration and very weak. Sadly passed away.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Please accept our sincere condolences on the sad passing of your late father Robert


We take your comments very seriously and apologise unreservedly for the fact that we appear to have not met our usual high standards of resident care on this occasion, and again we apologise for this.


Please be assured, that your comments will be shared with the team at Chesham Leys as it is only right that the team are made aware of the issues you have raised in order that nothing like this happens again and we learn from what has occurred in this instance.


Please do not hesitate to contact the Home Manager if there are any points you wish to discuss further, and again we would hope that you and your family will accept our sincere apologies.


Yours sincerely,


The Fremantle Trust


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Review from Dianne G (Daughter of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First class caring team, couldn't have asked for more. Always made sure our mum was comfortable and happy. She enjoyed playing bingo, knitting and doing word search with the friends she made in her short time there. It was lovely to see the staff always interacting with the residents.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for your five star review. We are so glad your mum enjoyed her short time at Chesham Leys.


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Review from D L (Daughter of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a very challenging person to deal with. The staff have always been so professional, caring and considerate of her needs. I can't thank them enough for all they did for her.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for your five-star review. We really appreciate such positive comments about the staff at Chesham Leys.


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Review from Stephen M (Son of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and compassion that this care home provides. I feel my mum is so happy here and has made new friends. The manager helped my sister and I with any questions we needed to know. Great staff, great carers. 10/10.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for your five-star review. We are glad that your mum is so happy at Chesham Leys and the staff are always happy to answer any more questions you may have.


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Review from Gary D (Son of Resident) published on 12 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all excellent, the care and understanding they show to my mother is amazing. They are all fabulous. Five stars.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for taking the time to write such positive comments. We really appreciate the five-star review.


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Review from Anthony J (Husband of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how lucky we were to find a place like Chesham Leys Care Home so quickly.
Thank you.

Reply from Steph Palmer, Sales Team Manager at Chesham Leys

Thank you for your five-star review, Anthony. We are so glad you chose Chesham Leys.


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Review from A R (Wife of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chesham Leys Care Home goes out of its way to keep the residents entertained and not bored. The staff are extremely attentive and every healthcare need is met. Staff get to know their residents and become friends.

Reply from Steph Palmer, Sales Team Leader at Chesham Leys

Thank you for taking the time to write a review. We really appreciate your positive comments about the staff at Chesham Leys.


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Review from Carol T (Daughter of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management are very friendly and approachable. Overall standard of care is very good. I would have no reservations recommending Chesham Leys Care Home. Mum has been a resident now for two and a half years and we have made many friends among the staff and other residents.

Reply from Steph Palmer, Sales Team Leader at Chesham Leys

Thank you for taking the time to leave a review, Carol. We are so happy that you would recommend Chesham Leys.


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Review from E C (Niece of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind staff, willing to help residents.

Reply from Steph Palmer, Sales Team Leader at Chesham Leys

Thank you for submitting a review. We appreciate your positive comments.


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Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for Chesham Leys is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.497 for Chesham Leys is calculated as follows: ( (142 Excellents x 5) + (31 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 199 Ratings = 4.497

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chesham Leys is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Marina

Marina King

Job Title: Home Manager

Joined: 1992

Marina started her career in care in 1984, working in residential and dementia care settings for older people. Marina has worked for The Fremantle Trust since it was founded in 1992, and has been the registered manager at Chesham Leys since 2019.


Marina has always enjoyed being part of a team, working to ensure that people in our care are treated with dignity, respect and compassion; and that they receive person-centred care, which is fundamental for everyone. Leading a team of staff, and working with others to make a difference to the people we support, are Marina’s daily motivations.


Frequently Asked Questions about Chesham Leys

What types of Care is Chesham Leys registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Chesham Leys provide?

Own GP if required is an additional type of care provided.

How many Rooms does Chesham Leys have?

There are 62 Single Rooms.

What are the Facilities & Services at Chesham Leys?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chesham Leys to the centre of Chesham?

0.5 mile(s) as the crow flies, distance by road may be significantly further.