Chesham Leys

Cameron Road, Chesham HP5 3BP
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9.5 55 Reviews
  • Chesham Leys, Chesham
Chesham Leys is a contemporary and welcoming nursing home providing care for people with a wide range of needs including dementia.

The dedicated team of care workers pride themselves on getting to know every person and believe that by understanding their uniqueness, care can be personalised to meet each individuals needs.

The layout of the home has been designed to support and enable a person living with dementia by including ‘features’ throughout the home to make it easier for people to navigate and enjoy the home.

Each wing has its own comfortable lounge and dining room, which are great places for catching up with visitors and also for socialising with other residents. Chesham Leys also benefits from an on-site hairdressing salon and a lovely enclosed garden.

Also on offer are rewarding activities including cognitive stimulation therapy, art therapy and reminiscence activities.

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Care Provided by Chesham Leys

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Marina King (Home Manager)
  • Admission Criteria
    • Private places as well as via Buckinghamshire County Council
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Chesham Leys

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,725
    • Self-Funded Nursing Dementia Care from £1,960
    • RESPITE Self-Funded Nursing Care from £1,984
    • RESPITE Self-Funded Nursing Dementia Care from £2,254

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Chesham Leys to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Chesham Leys Reviews (55)

Total of 55, showing 21-40
9.5

Chesham Leys has a Review Score of 9.5 (9.497) out of 10, based on 17 reviews in the last 2 years. Over all time Chesham Leys has 55 reviews.

Overall Experience

  • 39
  • 10
  • 4
  • 1
  • 1

Date Published

55
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8
17
38

Review from Jumana S (Daughter of Resident) published on 27 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Full-time staff are excellent, including the nurse - considerate and caring. The home is warm and clean. The staff and management are very helpful with any issues. The food/standard of food needs to be improved to make the experience for Mum, excellent. I would say, overall, it is very good.

Reply from Steph Palmer, Sales Team Leader at Chesham Leys

Thank you for writing a review. All of your feedback will be taken on board and we are glad that overall your Mums experience is good at Chesham Leys.


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Review from Judith H (Friend of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a former social worker who had a job reviewing homes where we had placed a resident, I am delighted to find my neighbour in such an excellent home.

Reply from Steph Palmer, Sales Team Leader at Chesham Leys

Thank you for writing a review, Judith. We are so glad that you are delighted with Chesham Leys for your neighbour.


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Review from Anneli R (Daughter-in-law of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We viewed Chesham Leys Care Home and I instantly felt comfortable. The home is clean, fresh-smelling and, more importantly, the staff are happy and smiling. My mother-in-law looks so much better than I have seen her look for a long time. As I hadn't been able to visit recently, the marked difference
in her is astounding. She is so happy, she is happy to stay here. My mother-in-law loves the food, the staff, the room and feels like she is thoroughly spoilt. So glad we chose here. The admin staff are amazing, helping with necessary paperwork etc.

Reply from Steph Lawson, Sales Co-Ordinator at Chesham Leys

Thank you for taking the time to write a review, Anneli. Thank you so much for so many kind comments. We are very happy that your mother-in-law is so happy.


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Review from Robert M (Son of Resident) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They do a fantastic job. The effort they put into stimulating and challenging residents with events is so appreciated. My wife's mother was in a home in France for multiple years. Each time I share the details of my mum's life, my wife says "I wish mine had been in a place like that".
They operate
the facility with care and concern for their residents. The informative and fun newsletter each month shares details of the activities and other important information.
The administrative staff are very responsive. As an ex-pat living 5,000 miles away, I am comforted to know that my mother is in such a supportive, comfortable environment. My understanding is that meals are of good quality and varied.
Thank you to all at Chesham Leys Care Home who makes it a good way to live.

Reply from Steph Lawson, Sales Co-Ordinator at Chesham Leys

Thank you for taking the time to write a review, Robert. Your positive comments are very much appreciated, and we are glad that you and your mother are happy with Chesham Leys.


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Review from D W (Granddaughter of Resident) published on 20 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely, caring staff.

Reply from Steph Lawson, Sales Co-Ordinator at Chesham Leys

Thank you for taking the time to write and submit a review. A lovely comment, thank you.


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Review from John W (Resident) published on 12 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I have motor neurone disease and can’t talk or eat. I’m fed through a tube in my tummy. I can’t walk and can just use the mobile phone.
My problem is they change staff so much, some are very good, but some don’t understand my problems and I can’t tell them. Some of the nurses are very good but some
don’t understand my feeding system. Some of the carers are very good but the newer ones don’t understand why I can’t speak and get very frustrated.

Reply from Marina King, Home Manager at Chesham Leys

Thank you for your review. I am very sorry to hear this and will personally spend time with you to ensure that we make your experience here at Chesham Leys both positive and fulfilling. My aim is to provide the best possible care and service to you. I appreciate your frank and honest comments as it means we can learn directly from people who live with us, which means we are always learning and are able to continually improve.


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Review from Sally G (Daughter of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is living at Chesham Leys, and she suffers from advanced MSA, (a rare form of Parkinson's disease). She is very disabled and can barely communicate. Mum is receiving excellent care from kind and professional staff who regularly update my dad on Mum's wellbeing. The manager and her team always
make us feel, and throughout this difficult time, they have allowed us to have limited visits in a Covid secure environment. A big 'thank you' to all at Chesham Leys - we feel my mum is safe with you. I would recommend Chesham Leys.

Reply from Lee-Anne Macdonnell, Marketing Manager at Chesham Leys

Thank you so much for taking the time to write a review of Chesham Leys Sally. Your feedback is really valuable to us and we are delighted that you would recommend our home.


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Review from Helen H (Sister of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is a resident at Chesham Leys and has been there since November 2020. Sadly, due to the current restrictions, I have not been able to visit him. I phone the home on a regular basis to check on how he is and the staff are always so helpful and understanding. They can't do enough to support
his family. He is in the best of care and has been made comfortable and safe. It has been such a relief knowing that he is being so well looked after and I thank all the staff.

Reply from Steph Lawson, Sales Co-Ordinator at Chesham Leys

Thank you for your review Helen. The staff are always happy to help and support and do appreciate your comments.


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Review from J P (Resident) published on 22 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this is an excellent home. The staff are always polite and caring. They always have time to listen and advise if I have a problem, and they also have a great sense of humour.

Reply from Steph Lawson, Sales Co-ordinator at Chesham Leys

Thank you so much for your review Jean. We will always make the time to listen and make you laugh!


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Review from Terry F (Daughter of Resident) published on 13 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chesham Leys is an excellent, safe and secure nursing home.
All staff are extremely caring with empathy, rapport and compassion for their residents and resident's relatives. Every level of care and nursing is met with total dignity and devotion.
The management of the home is outstanding, keeping
relatives informed of every step and transition, offering multiple choices wherever possible.
I cannot thank them enough during these testing times of COVID caring for my incredibly vulnerable mother with severe dementia.

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Review from Carole B (Daughter of Resident) published on 11 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been at Chesham Leys for a few months now and after a rather long period of isolation, she is now getting out of her room and participating in activities. The family have all noticed how much happier she is since arriving at Chesham Leys and how much healthier she looks. The staff at the
Home are very responsive - particularly the Business Support - and we get regular updates from the nurses. We feel confident that Mum is now in the right place for her and is settled, happy and healthy. She has even managed to get herself on Facebook more than once and coped with family Skype calls! We thank everyone who is making her life comfortable and safe, and we look forward to meeting you all in due course when visiting is more 'open'. Best wishes to all at Chesham Leys.

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Review from Jenny P (Sister of Resident) published on 20 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister moved to Chesham Leys three years ago when it became impossible for her to live alone. She has been so happy here and we are all delighted with the care she has received. She has told us that she loves all her meals (having previously been a "fussy" eater!), and she enjoys and benefits from
the activities which are organised. We are so grateful to all the staff for doing such a superb job, especially in this difficult and challenging year. Thank you!

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Review from Frederick B (Husband of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As the husband of my dear wife, who has now passed away, I confirm her very happy experience at the Chesham Leys care home. The wonderful staff efficiently and professionally put the 'care' into care home. My dear wife intended to write this personally and more.

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Review from Jack F (Husband of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chesham Leys is situated on a hill with pleasant views. It has two well-kept gardens for use by residents and visitors. The management and staff are particularly attentive to my wife's needs and call me with updates on her condition. Due to covid-19 restrictions, I have been unable to enter the premises,
but the staff make every effort for garden visits. I would rate this care home as excellent.

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Review from F S (Resident) published on 14 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very attentive but much rushed. Food is very satisfactory.

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Review from Mark R (Resident) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, it was rubbish - horrible staff (joking), the opposite really. Very kind and attentive, professional but approachable. They helped me a lot. Broke my leg badly and they helped me recuperate fast. Food not bad, good, a little room for better evening meal options. I would like to thank all the staff
there, miss you - some more than others.

Reply from Marina King, Home Manager at Chesham Leys

Thank you for your review and comments. I am very pleased to see that the care you received helped in you being able to return home. I will take your suggestions for more evening meal options into consideration with my catering team. Good luck in the future.


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Review from Lorna C (Daughter of Resident) published on 7 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend highly enough this wonderful place and staff, my 88-year-old Father stayed here for 2 weeks for rehabilitation after breaking his hip in a fall during the COVID lockdown. The unit within the home had only been set up the week before to help hospitals with rehabilitation of patients
due to the circumstance with COVID and the way they adapted was incredible. He has received the most amazing care from every member of staff, totally professional with very high hygiene measures in place to prevent any risk to staff and residents from COVID. They have worked very hard with him and helped him to regain his confidence to walk again and get back to independent living once more. The staff are amazing and did everything in their power to make him comfortable and feel welcome after a very different experience in Hospital due to COVID. Their professionalism in every aspect was fantastic and I can honestly say my Father's treatment and care was 100%.

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Review from Karen B (Daughter of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole family would like to say a big thank you for all the staff looking after our Dad. We can only say how much we value your caring, commitment and professionalism while caring for our dad. From the nurses to the carers and managers, everyone is fantastic and shows a real respect for dad now
and since he has been with you. I know that this must be a difficult time for you as it is for all of us but would like you to know how much we appreciate the support you give him and us when we ring. Thank you all once again and keep safe.

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Review from Mark P (Son of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have been so quick to help and kind making things much easier for our family. My father was made to feel very welcome and all his needs catered for.

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Review from Nigel N (Son of Resident) published on 3 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A remarkable home. Absolutely first class in every respect.
The bedrooms and shared areas have been freshly decorated, and the furniture looks new.
The staff we met were all caring and skilled in knowing what to do in a given situation. Some (shame they can't be named, because they deserve special
recognition) showed an extraordinary level of empathy, care and attention to my mother ensuring she received the best level of attention.
Food was varied and prepared to suit her needs, in my mother's case, it had to be pureed.
Questions to all staff were quickly answered and/or actioned.
Administration and management is very good and we were given much helpful advice at a time when we needed guidance.

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Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for Chesham Leys is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.497 for Chesham Leys is calculated as follows: ( (142 Excellents x 5) + (31 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 199 Ratings = 4.497

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chesham Leys is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Marina

Marina King

Job Title: Home Manager

Joined: 1992

Marina started her career in care in 1984, working in residential and dementia care settings for older people. Marina has worked for The Fremantle Trust since it was founded in 1992, and has been the registered manager at Chesham Leys since 2019.


Marina has always enjoyed being part of a team, working to ensure that people in our care are treated with dignity, respect and compassion; and that they receive person-centred care, which is fundamental for everyone. Leading a team of staff, and working with others to make a difference to the people we support, are Marina’s daily motivations.