Chesham Leys

Cameron Road, Chesham HP5 3BP
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9.5 55 Reviews
  • Chesham Leys, Chesham
Chesham Leys is a contemporary and welcoming nursing home providing care for people with a wide range of needs including dementia.

The dedicated team of care workers pride themselves on getting to know every person and believe that by understanding their uniqueness, care can be personalised to meet each individuals needs.

The layout of the home has been designed to support and enable a person living with dementia by including ‘features’ throughout the home to make it easier for people to navigate and enjoy the home.

Each wing has its own comfortable lounge and dining room, which are great places for catching up with visitors and also for socialising with other residents. Chesham Leys also benefits from an on-site hairdressing salon and a lovely enclosed garden.

Also on offer are rewarding activities including cognitive stimulation therapy, art therapy and reminiscence activities.

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Care Provided by Chesham Leys

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Marina King (Home Manager)
  • Admission Criteria
    • Private places as well as via Buckinghamshire County Council
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Chesham Leys

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,725
    • Self-Funded Nursing Dementia Care from £1,960
    • RESPITE Self-Funded Nursing Care from £1,984
    • RESPITE Self-Funded Nursing Dementia Care from £2,254

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Chesham Leys to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Chesham Leys Reviews (55)

Total of 55, showing 41-55
9.5

Chesham Leys has a Review Score of 9.5 (9.497) out of 10, based on 17 reviews in the last 2 years. Over all time Chesham Leys has 55 reviews.

Overall Experience

  • 39
  • 10
  • 4
  • 1
  • 1

Date Published

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38

Review from K H (Respite Resident) published on 24 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Chesham Leys for respite care. I cannot praise the staff enough for their efficient, professional and caring attitude. Nothing was too much trouble for them. This was the first time that Mum had been in a home and all the staff made her welcome and comfortable in the new environment.
Mum settled well and the improvement in her health was outstanding. A big thank you to you all!

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Review from Keith B (Son of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite simply I have much comfort in the knowledge that my mother is in the hands of staff that have a genuine care for her wellbeing. Thank you.

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Review from Bill G (Husband of Resident) published on 5 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife arrived at Chesham Leys in May of last year. My wife has been treated very well from the carers. The carers are very good, caring and compassionate. I have also been treated very well when visiting.

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Review from P J (Resident) assisted by family/friend published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very nice, especially the carers.


The food is nice but I would prefer brown bread in my sandwiches as white is harder to digest.


My favourite activity is art and visiting singers and everything they organise for us. I especially like trips out.


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Review from Edward M (Son of Resident) published on 11 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Chesham Leys from another care home where I was unhappy with the care given. Within hours of arrival my mother it was clear the standard of care here was significantly better than where we had been previously. Within 24 hours I was very upset with myself for not moving my mother
to Chesham Leys years earlier.
My mother died recently at Chesham Leys, peacefully surrounded by her family
I wish to acknowledge the excellent professional and compassionate care my mother and her family received at Chesham Leys. Everyone we came into contact with, cleaners, cooks, carers, nurses, managers, were all first class. The staff at Chesham Leys made my mothers passing as easy as it could be for my mother and her family.

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Review from Philip A (Son of Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father has received has been excellent.
The staff and I mean by that all of the staff, from carers, cleaners, nurses, management, have been the most excellent standard, communicating any problems promptly, efficiently and clearly.
The general care, meals, drinks, cleanliness also excellent.
Also
personal care such as barbers, shaving etc - excellent.

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Review from Irene D (Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I enjoy art, cooking and puzzles.

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Review from Rosemary V (Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the smallest resident 3'8" with a condition Achondroplasia. I came to Chesham Leys three and a half years ago when it first opened. I have been treated very well.

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Review from Ruth S (Daughter-in-law of Resident) published on 24 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Chesham Leys is an extremely well-run Nursing Care Home. The Management Team and staff are excellent, very caring and extremely supportive. They know my Father-in-laws nuances, needs, likes and dislikes and adapt their care accordingly. His bedroom is spacious and the home very clean. Sometimes record
keeping can be a bit loose but more importantly, they are genuinely caring and that is the most important thing. I cannot recommend Chesham Leys and staff highly enough.

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Review from Jean B (Husband of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing staff are always willing to hear of any concerns regarding the residents and give advice as appropriate. The business support officer is also a valuable member of the team dealing with admin queries.


The nursing staff and trustees arranged a meeting including residents representatives.

I found this informative as we were given an update on staffing levels and other relevant issues, then we were invited to asked questions/concerns. This was a positive experience. I am very satisfied with the care my family member receives and know he is in good, safe hands.

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Review from Peter (Brother of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at Chesham Leys Care Home since October 2014. My sister was born with achondroplasia a form of dwarfism, she is in fact just 3feet 4 inches tall.
Her situation is therefore very different to other residents in as much she is at least 15 to 20 years younger than them.
My
sister is mentally very astute but sadly for the last two years has been able to walk and is confined to a wheelchair.
The care she receives at Chesham Leys is second to none, the care team are always kind and considerate to her nothing is ever too much trouble.
They all treat her as a friend and take the credit for making her happy and relaxed as possible in a care home environment.
Those visiting my sister often say Chesham Leys is more like visiting a high class hotel than a care home.

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Review from J C (Wife of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and attentive to my husband's needs. The bedroom is spacious and airy.
The home is very clean.

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Review from J O (Husband of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with Alzheimer's and dementia 11 years ago.
Unfortunately, she needed 24-hour care and five years ago was admitted into a care home and was very well cared for during a very difficult period.
Two years ago she needed nursing care and was moved to Chesham Leys nursing home, both
homes managed by Fremantle.
Fortunately, staff were transferred from the care home to Chesham Leys and she has been extremely well cared for by a team of excellent staff and management.
I really can't praise them highly enough.

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Review from Julie P (Daughter of Resident) published on 15 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mother's night wear and underclothes went missing and she was left to sleep in her clothes. EVERY meal she was served was absolutely stone cold, not to mention she was diabetic and still not give regular checks, nor suitable food. The quilt she was given was lumpy and nothing much covered her, so
I had to buy her a new one as she was so cold. Unfortunately, she was taken ill on the night of 19th May, but somehow, Chesham Leys didn't contact us. I received a message at 3.10am, as my mobile phone was off overnight, saying the paramedics had been called, but mum had died. We had neither met, nor spoken to anyone in charge, they had taken NO details or contact numbers, in the 3 weeks she had been there, so didn't have landline number either! No care plan had been discussed, no treatment was discussed and no interest had been taken whatsoever! I had the police come to tell me what had happened at 5 am. The whole episode was traumatic and devastating for our family!

Reply from Karen Cornes, Marketing and Communications Manager at Chesham Leys

"We are an organisation continually striving to improve the quality of our service, and whilst we were disappointed to read these comments, we do welcome them. We can confirm that we followed the company’s procedures during the resident’s time with us, including providing appropriate support, care plans and meals in line with her specific dietary requirements. The other points raised are in the process of being discussed with the family directly". Kim Evans, Home Manager.


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Review from Sandra P (Wife of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was admitted approximately 18 months ago. I found Chesham Leys Nursing Home to be run efficiently by the management staff, always willing to help immediately despite their own pressing office duties.
Carers were equally helpful, good humoured and patient with all the residents.
The nursing
home has a responsible training scheme for staff which encourages staff to specialise in their roles i.e dementia.
Food, rooms and facilities are excellent. Residents with difficulty eating/swallowing are extensively encouraged to eat and drink, given blended food where appropriate.
Doctors visit regularly and will consult with relatives when necessary.
Well behaved dogs are allowed to visit residents - a normal life being so important to residents and their families.

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Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for Chesham Leys is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.497 for Chesham Leys is calculated as follows: ( (142 Excellents x 5) + (31 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 199 Ratings = 4.497

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chesham Leys is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Marina

Marina King

Job Title: Home Manager

Joined: 1992

Marina started her career in care in 1984, working in residential and dementia care settings for older people. Marina has worked for The Fremantle Trust since it was founded in 1992, and has been the registered manager at Chesham Leys since 2019.


Marina has always enjoyed being part of a team, working to ensure that people in our care are treated with dignity, respect and compassion; and that they receive person-centred care, which is fundamental for everyone. Leading a team of staff, and working with others to make a difference to the people we support, are Marina’s daily motivations.