Asterbury Place

76 Aster Road, Ipswich IP2 0NR
Submit a Review
9.9 52 Reviews
  • Asterbury Place, Ipswich
Asterbury Place in Ipswich is an ‘Outstanding’-rated care home (April 2019) dedicated to delivering the best care while ensuring residents get the most out of each day.

The skilled team provides residential, nursing and dementia care and support that is personalised to each resident’s needs, wishes and preferences. Each resident is involved in decisions about their care and lifestyle at Asterbury Place, and they choose how to spend the day and have a say in decisions about how the home is run.

The home itself has some fantastic facilities for residents to enjoy at their leisure, including a cinema, café, hair and beauty salon and lovely landscaped gardens. Every bedroom is beautifully decorated and furnished, with an en-suite wet-room.

Show Asterbury Place on the Map

Care Provided by Asterbury Place

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Down Syndrome
  • Epilepsy
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Victoria Barber (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Asterbury Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • on-site


Asterbury Place Reviews (52)

Total of 52, showing 41-52
9.9

Asterbury Place has a Review Score of 9.9 (9.942) out of 10, based on 25 reviews in the last 2 years. Over all time Asterbury Place has 52 reviews.

Overall Experience

  • 46
  • 6
  • 0
  • 0
  • 0

Date Published

52
10
18
25
27

Review from Alan E (Son of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would not hesitate to recommend any family or friends to this care home. Everything is excellent, giving us peace of mind in the wellbeing of our parents now and going forwards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet S (Daughter of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place for my mum to live with the greatest care in a lovely environment. Very friendly home from home. I can visit and enjoy my time there with Mum and go home with no worries, knowing I have left her happy and content.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P H (Wife of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most of the nurses and carers are helpful to visitors here.
Residents are cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Daughter of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly, clean, tidy and very well run care home with lots of choice of things to do for the residents. The staff are caring and very kind with nothing too much trouble.
The meals are well prepared fresh and look lovely. All in all a good well run care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no faults with anything. My son and daughter said @it is the best thing you ever did, coming here because we know you are looked after'.
What more could you ask for?

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia G (Daughter of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased overall with the care my parents receive. The facilities are excellent and very attractive. The staff are overall very friendly and we are all on first names. Would struggle to find somewhere better!!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy T (Daughter of Resident) published on 1 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home for just over 2 months and she has been so well looked after and although she's living with Parkinson's, nothing has stopped her embracing all the activities and I cannot say enough about the carers and activities staff. They are all excellent. It's wonderful seeing my
mother happy, loves and most importantly, safe. It's reassurance for me and my family. Thank you Asterbury Place. I highly recommend the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caryl C (Daughter of Resident) published on 29 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we entered Asterbury Place, we were blown away by the place. The staff all seem happy, the place is clean, comfortable and welcoming. Staff are supportive to mum and to us as a family. The ambience is fantastic. We cannot fault anything and the difference in my mum is unbelievable. The
staff are all a credit to the company. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pamela L (Wife of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Asterbury Place for 3 years + and I am so satisfied that if we had to choose a care home again for him I would choose Asterbury Place again for him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dee B (Daughter of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring environment. Lovely carers. Good food. Always ready to listen to family concerns if any crop up.
Everyone is friendly and always acknowledge residents and visitors. Generally, we as a family have found mum to be happy and warm here. Requests are always considered.
Entertainment is good
as well and craft interests. Mum loves the music.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Son of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my mother most days at Asterbury Place and I am extremely happy with her stay there. I find staff friendly and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S N (Son of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are always helpful and understanding and always look after my Mum and provide well for her needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.942)

Overview of Review Score

The Review Score of 9.9 (9.942) out of 10 for Asterbury Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.942 for Asterbury Place is calculated as follows: ( (276 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 292 Ratings = 4.942

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Asterbury Place is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (95)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Victoria

Victoria Barber

Job Title: Home Manager

Joined: 2024

Before joining Asterbury Place, I managed three care homes and worked as an operations manager of a hospice for two years.


Before that, I spent nearly 15 years in the NHS, including in cancer and palliative care and cancer service improvement. I’ve undertaken a variety of training and development throughout my career within the NHS, and I also qualified as a Coach and NLP Practitioner in 2018 and am registered with the National Council of Psychotherapists.


I’m a values-driven person, and I was keen to join Care UK because its core values of caring, passion and teamwork align with my own. In this role, you need to be dynamic, approachable and personable. As Home Manager, I’m there for everyone: residents, relatives and colleagues. It fills me with pride to lead a diverse team who strive to always do their best. My favourite part of each day is my drive home, when I spend time thinking about which resident, relative or colleague’s life I made a difference in that day.


Outside of work, I’m a keen gardener and walker. I like nothing more than walking down to the river wall with not a car in sight to watch the birds, wildlife and boats.