Edgbaston Manor

Speedwell Road, Edgbaston, Birmingham B5 7PR
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9.7 135 Reviews
  • Edgbaston Manor, Birmingham
Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard. The home offers luxury interiors, with large, en-suite bedrooms.

Set in a quiet suburb of Birmingham, the home overlooks Calthorpe Park, with many rooms having fabulous views across the park, including the lounges. Upstairs rooms also have access to balconies and a stunning roof terrace. Ground floor rooms have direct access to their own patio areas, and there are also pleasant sensory gardens for residents to enjoy.

The home is arranged into smaller suites to provide a home-from-home for residents, with their own stylish dining and sitting rooms on each floor. Superb in-home services include a hair and beauty salon and bright café.

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Care Provided by Edgbaston Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Zoe Steventon (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Edgbaston Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,299
    • Self-Funded Residential Dementia Care from £1,449

  • Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
    needs assessment which is required to fully understand the level of care and support required by each
    individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
    Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Edgbaston Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome to come to the home but if they wish to see the Home Manager at a specific time, it is best to always call and arrange a meeting, especially if this is requested for an evening visit.


  • Parking

  • Private car park for residents and visitors. Access is through the gates to the main entrance which is in Speedwell Road


Edgbaston Manor Reviews (135)

Total of 135, showing 1-20
9.7

Edgbaston Manor has a Review Score of 9.7 (9.695) out of 10, based on 46 reviews in the last 2 years. Over all time Edgbaston Manor has 135 reviews.

Overall Experience

  • 104
  • 24
  • 5
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Date Published

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Review from H M (Niece of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The genuine care and professional manner to which both my aunt and uncle have received since both became residents has been impeccable. There is a wonderful home feel. A sense of belonging that not only residents are given but the relatives and friends too. Nothing asked is ever responded to as a chore,
but with a really supportive and determined person whoever that person is, to help and make things better. This place, the staff, with the best chance of happiness!

Reply from Natasha Hines, Home Manager at Edgbaston Manor

Hi thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is a pleasure to care for both your relatives and we are only to happy to help where we can. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team.


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Review from Clava M (Nephew of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Totally dissatisfied experience. On attendance to the home all things were good. Once arrived inside the home we experienced a resident defecating in my uncle's room. No staff were about and we had to raise concerns with the carers who finally appeared some minutes later. Human excrement was smeared
all over the entrance to 22, the room my uncle is in and the resident was covered in excrement. Not a good experience. My uncle's personal space and dignity were breached and insulted, and it left us very unhappy.

Reply from Samantha Debenham, Reviews Team at Edgbaston Manor

Thank you for taking the time to share your experience at Edgbaston Manor. We are genuinely sorry to hear about the distressing situation you encountered during your visit. Please accept our sincerest apologies for the negative experience you and your uncle faced. We understand the seriousness of your concerns. The situation you described is certainly not the standard of care that we aim to provide at Care UK. We also regret that it took longer than expected to find staff to respond to the situation, which only added to your frustration and distress, but I understand the staff acted immediately upon recognition of your concerns to rectify this. If you would like to discuss this matter further, we would certainly encourage you to contact complimentsandcomplaints@careuk.com so we can investigate this in more depth. Best wishes.


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Review from J H (Friend of Resident) published on 10 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very comfortable in this care home. She tells me how helpful three particular members of staff are. She loves the food especially the sausage baps. Reception staff always give visitors a really good welcome and are very happy to talk a little before you leave. Fantastic!

Reply from Natasha Hines, Home Manager at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is a pleasure to care for your friend she is an absolute delight. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team.


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Review from Leonie R (Friend of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff we met when we came to sort out the resident's belonging after he sadly passed away were so supportive and helpful. They make a very difficult task easier to manage especially the reception staff. It was very clear that all of the staff knew him well, and had really cared for him. Certainly
in conversation he was always very complimentary about everyone who helped care for him.

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Review from Jamie R (Son of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was incredibly well looked after during his time at Edgbaston Manor and upon his passing the staff have been outstanding, showing the utmost care and empathy with the situation. I am very grateful for the support that the staff have given to me whilst sorting out his affairs and belongings,
they have made the process as painless as possible and been so understanding. The receptionists that have greeted me have been very welcoming and made sure that all my needs were catered for. I would definitely recommend Edgbaston manor to anyone looking for a residential home, you'll be in great hands.

Reply from Natasha, Reviews Team at Edgbaston Manor

At Edgbaston Manor Care Home we are very pleased to hear that your experience with us has been a positive one. We deeply miss your dad and it was our absolute pleasure to care for him. We are glad that you were made to feel at ease during this difficult time. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team


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Review from Edgar J (Father of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to you all.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for picking Edgbaston Manor for your loved one and trusting us with the care of your child. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team


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Review from Joanne B (Sister of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law and I visited this care home as we were looking for a care home for our brother, we had three care homes to view that day and Edgbaston Manor was the first, upon entering we were made to feel very welcome by the receptionists, then the lady that showed us around was very helpful and
friendly, the whole atmosphere of the place felt really good and we decided there and then that this was the place we wanted for our brother and we didn't bother viewing the other care homes.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Your brother has brought such a fun and playful energy to the home. All the other residents love him and often ask about him on other floors within the home. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team


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Review from M H (Friend of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been helped by the staff to accept the move into full-time care. The building is well-kept, clean and well-appointed. All the staff are helpful cheerful and eager to help residents and visitors. The food looks appetising and there is a good choice with an opportunity for special requests.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience.At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks The Care UK team


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Review from D W (Friend of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving to a new place can be a challenging experience, but thanks to your dedicated and compassionate team, my dear friend is settling in. The welcome we receive on arrival from the receptionists sets the whole tone for the Manor. Warm, friendly and an exemplar of customer service. It is a great comfort
to know my friend is being cared for so well, and that my visiting experiences are so pleasurable. Thank you to the team.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks The Care UK team


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Review from B T (Son of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has put care into a care home. It is its priority for both patients and visitors what a fantastic place - keep it up.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home, so we are very pleased to hear that your experience with us has been a positive one. We are beyond grateful that you chose Edgbaston Manor and thrive to provide the best care as possible. Thank you for your time, and we look forward to hearing from you. Many thanks to The Care UK team


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Review from Lynne M (Power of Attorney of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just admitted my father's cousin to Edgbaston Manor this week and I'm absolutely thrilled with the reception, care, accommodation and overall facilities and particularly the lovely staff in every part of the home.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Your cousin is a welcomed addition to the Edgbaston Manor family and we hope that she enjoys her new home. Thank you for your time, and we look forward to hearing from you. Many thanks to The Care UK team


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Review from Chris W (Brother of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister now living at Edgbaston Manor wanted to throw a party to thank friends for their kind support following her stroke in April. Edgbaston Manor staff stepped up to this very well. Before the day the Chef and the team worked thoughtfully with my sister to find her preferences for the menu and
setting. An attractive menu was created, with care taken over dietary requirements for the 20 guests. They even offered a backup system to play the exact music that my sister wanted. On the day, the Receptionist made all her guests feel welcome. My sister's carer had come in on one of her days off to help her get ready to enjoy the event, which was much appreciated. Edgbaston Manor benefits from a delightful rooftop terrace and adjoining lounge, which provides a relaxing and spacious venue. The quality of the food was, as always there, first-class. The party was a great success and gave great pleasure to us all. An excellent event thanks in great part to the staff.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Your sister finds absolute joy in the small moments in life and it is such a pleasure to assist her in any way we can. Thank you for your time, and we look forward to hearing from you. Many thanks The Care UK team


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Review from Elizabeth S (Regular Volunteer) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I volunteer here and this is such a wonderful home. The staff are amazing you can see they love the residents. The home is clean and always looks beautiful. It has a homely feeling when you are there and you are always made to feel welcome, staff are always laughing and welcoming.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. Here at Edgbaston Manor Care Home, we appreciate all the support you give to residents and staff. They look forward to your visits to the home often asking when your next visit is. Thank you for your time, and we look forward to hearing from you. Many thanks to The Care UK team


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Review from K F (Daughter of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is just so full of love. The staff are amazing and go so far above and beyond. I know that my Dad is cared for brilliantly, but also that he is loved.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It has been a delight and pleasure to care for your father. He is the wisest, gentlest soul, just pure joy to be around. Thank you for your time, and we look forward to hearing from you. Many thanks The Care UK team


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Review from A B (Father of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The wonderful reception staff they above and beyond to be helpful.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team


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Review from M T (Friend of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel welcome. The staff are always so good to my friend. The staff treat me with great respect. I would recommend this home to anyone. Always feel welcome from reception to leaving.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from S A (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is brilliant and the reception staff are very welcoming and helpful. All the carers are amazing at their work. They are very vigilant and hardworking. The service is amazing with a variety of activities and entertainment to keep the residents involved. This is one of the best care homes
in West Midlands.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We always like to make sure that we create an inviting environment in which the residents can have fun. We are so grateful for your kind words. Many thanks - The Care UK team.


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Review from Jana A (Daughter-in-law of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law stayed here for a few years and throughout this time his care was exemplary. The carers are wonderful and all the staff really care about the residents. Overall I would highly recommend.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. We are very pleased to hear that your experience with us has been a positive one. It was a pleasure to care for your father-in-law as he was always a gentleman. Thank you for your time, and we look forward to hearing from you. Many thanks - The Care UK team


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Review from I G (Brother of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean care home. The staff are all friendly, helpful and welcoming. Lots of activities available. Apprehensive about my sister having to go into a care home. She is very well looked after, and treated with great care and dignity. Putting my mind to rest knowing that she is very well looked after.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It has been a delight to have your sister join us. She has blossomed while being here and it's so lovely to see. Thank you for your time, and we look forward to hearing from you. Many thanks to the Care UK team


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Review from Steve K (Son of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful to the staff who cared for my parents during their time at Edgbaston Manor. The care home staff went out of their way to accommodate us, including organising a pre-Christmas meal in December last year, which was a lovely family occasion that my parents responded to very positively.
The regular activities organised by the care home were also appreciated and it was especially good to hear how on one occasion my father had made a connection with two other residents who had worked in similar professions and how my mother's reading skills had been put to good use in a poetry reading to other residents. The genuine warmth of the staff towards my parents was evident on my regular visits and the staff were always friendly and willing to help.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We loved every minute of having your parents with us. To have them here together was very special to us all and we were only to happy to help in anyway possible. Thank you for your time, and we look forward to hearing from you. Many thanks to the Care UK team.


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Current Review Score: 9.7 (9.695)

Overview of Review Score

The Review Score of 9.7 (9.695) out of 10 for Edgbaston Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.695 for Edgbaston Manor is calculated as follows: ( (434 Excellents x 5) + (53 Goods x 4) + (14 Satisfactorys x 3) + (6 Poors x 2) + (15 Very Poors x 1) ) ÷ 522 Ratings = 4.695

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Edgbaston Manor is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

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Meet the Team (1)

Zoe

Zoe Steventon

Job Title: General Manager

My name is Zoe and I am the General Manager at the home. I have been a Registered Nurse for 16 years and have ten years of care home experience too. I am very open and honest and welcome any feedback you would like to share. I enjoy spending time with my family, I have one daughter and my favourite place in the world is Cornwall.


Feel free to ask me about any queries or if you have any questions when you visit our home, my door is always open.


Frequently Asked Questions about Edgbaston Manor

What types of Care is Edgbaston Manor registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Edgbaston Manor provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Edgbaston Manor have?

There are 70 Single Rooms.

What are the Facilities & Services at Edgbaston Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Edgbaston Manor to the centre of Birmingham?

1.3 mile(s) as the crow flies, distance by road may be significantly further.