Edgbaston Manor

Speedwell Road, Edgbaston, Birmingham B5 7PR
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9.7 136 Reviews
  • Edgbaston Manor, Birmingham
Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard. The home offers luxury interiors, with large, en-suite bedrooms.

Set in a quiet suburb of Birmingham, the home overlooks Calthorpe Park, with many rooms having fabulous views across the park, including the lounges. Upstairs rooms also have access to balconies and a stunning roof terrace. Ground floor rooms have direct access to their own patio areas, and there are also pleasant sensory gardens for residents to enjoy.

The home is arranged into smaller suites to provide a home-from-home for residents, with their own stylish dining and sitting rooms on each floor. Superb in-home services include a hair and beauty salon and bright café.

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Care Provided by Edgbaston Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Zoe Steventon (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Edgbaston Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,299
    • Self-Funded Residential Dementia Care from £1,449

  • Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
    needs assessment which is required to fully understand the level of care and support required by each
    individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
    Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Edgbaston Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome to come to the home but if they wish to see the Home Manager at a specific time, it is best to always call and arrange a meeting, especially if this is requested for an evening visit.


  • Parking

  • Private car park for residents and visitors. Access is through the gates to the main entrance which is in Speedwell Road


Edgbaston Manor Reviews (136)

Total of 136, showing 21-40
9.7

Edgbaston Manor has a Review Score of 9.7 (9.702) out of 10, based on 47 reviews in the last 2 years. Over all time Edgbaston Manor has 136 reviews.

Overall Experience

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  • 24
  • 5
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  • 2

Date Published

136
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Review from Steve K (Son of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful to the staff who cared for my parents during their time at Edgbaston Manor. The care home staff went out of their way to accommodate us, including organising a pre-Christmas meal in December last year, which was a lovely family occasion that my parents responded to very positively.
The regular activities organised by the care home were also appreciated and it was especially good to hear how on one occasion my father had made a connection with two other residents who had worked in similar professions and how my mother's reading skills had been put to good use in a poetry reading to other residents. The genuine warmth of the staff towards my parents was evident on my regular visits and the staff were always friendly and willing to help.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We loved every minute of having your parents with us. To have them here together was very special to us all and we were only to happy to help in anyway possible. Thank you for your time, and we look forward to hearing from you. Many thanks to the Care UK team.


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Review from Stuart U (Son of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum moved into Edgbaston Manor and soon settled in and it’s proved to be a real relief for us (her sons). The staff are very friendly and all really knowledgeable about Mum’s needs. We couldn’t be happier

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are so pleased that mum has settled in so well. We love having her here, it's a pleasure to see how she is coming out of her shell. Thank you for your time, and we look forward to hearing from you. Many thanks to the Care UK Team.


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Review from Y B (Sister of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the housekeeping. I agree with the staff as they work as a team, are very helpful and do anything for you. If you need assistance they are there for you. If you need assistance they are there for you. Very well done.

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Review from G C (Friend of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful home to visit, such friendly staff and very accommodating. Lovely room, spacious bright and airy. Great eating areas, relaxing lounge. Love that they accommodate visitors with coffee, tea and snacks all free of charge. Something is going on every day, activities to suit everyone, Good choice
of meals and presented well. It's a pleasure to visit my friend.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we are very pleased to hear that your experience with us has been a positive one. We are very much a family here at Edgbaston Manor and pride ourselves on being inclusive to all. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team


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Review from B M (Sister of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I visited the care home several times and find it to be nice and clean. The staff show a good caring attitude to the residents. On a couple visits, I noticed he was thirsty and asked the staff to give him a drink. He was quite happy with it and drank it quickly. I would say he enjoyed it. I recommend
staff check on residents' fuel intake. My overall experience is good. Reception staff are welcoming and polite.

Reply from Samantha Debenham, Reviews Team at Edgbaston Manor

Thank you for your review and your kind words, particularly about the team, which I know theyll be very happy to hear. In regards to fluids, we cant of course talk about any individuals needs due to confidentiality, but to reassure you, where residents require support in this area for any reason, their fluid intake is monitored very closely by the whole care team, and a fluid chart is used if needed to record this. For residents that are more able, or do not have conditions where we need to monitor this for them, the team regularly come round with both hot drinks as well as water and other soft drinks throughout the day, and will of course always be on hand to get drinks for residents, or to support them to get their own refreshments, at any time. If youd like any more information on this, or have any questions, please do feel free to ask any of our senior team at Edgbaston Manor and well always be happy to help.


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Review from D B (Son-in-law of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are great and very welcoming. It is always very clean and my mother-in-law always seems happy, comfortable and well cared for. I think the home is secure and has very good facilities for families. Keep up the amazing work. Not all heroes wear capes.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We pride ourselves on creating a happy and safe family environment.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


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Review from Jade B (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is always spotless. The staff are very friendly, kind and caring. They can never do enough for you as a family and for the residents themselves. The reception team are especially joyful and welcoming. I would never like my mother to stay anywhere else. She is extremely well cared for.
Well done to all the staff, keep up your hard work, it's much appreciated.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Hi Jade, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Your mother is a delight to care for and we are so grateful that you chose Edgbaston Manor as her new home.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review from L G (Daughter of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly home - my mum is very happy here. The staff are welcoming. Reception at weekends and during the week are welcoming and helpful staff were swift to get medical help when she has been ill etc.

Reply from Reviews Team, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team


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Review from J N (Friend of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am a friend of a resident. I can not comment on value for money. The staff are courteous and caring and the place is very clean. Sometimes there are not enough staff to deal with all demands of patients at once.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience. At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. As you can imagine there are times when multiple people all need assistance at once, with that being said the team work effectively and efficiently to try and illuminate any delays to care. Thank you for your time, and we look forward to hearing from you.


Many thanks the Care UK team


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Review from M C (Son of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and supportive staff. Not only to my father but also to me as I try and come to terms with my father's deterioration both physically and mentally due to his stroke and dementia.

Reply from Natasha Hines at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It has been a joy to have your wonderful father reside at Edgbaston Manor. Everyone if drawn to him and his tales of military life catering for all his fellow officers.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


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Review from R D (Nephew of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff from reception to carers were very helpful and accommodating, you can tell the residents and visitors are put first. I would highly recommend this home.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We care for and value every resident who resides at Edgbaston Manor, and we are so grateful for your support of the home.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


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Review from R T (Husband of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful for the care my husband received. I could not have managed without it.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It was a privilege to care for your wonderful husband. He was such a lovely man, so thank you for trusting us with his care.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review from Daniel B (Son of Resident) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring Care Home. The staff and carers are very friendly and welcoming. Great service is provided at all times. The building is well maintained throughout and the receptionists are very nice and friendly too.

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Review from Kwamz A (Son-in-law of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Edgbaston Manor is definitely home from home. With such amazing facilities, friendly and family-orientated staff, your loved ones are in great and safe hands.
My mother-in-law has battled with dementia whilst at home for the past few years. She moved into Edgbaston Manor recently, and it’s made such
a significant change. Mum is more at peace and relaxed.
Mum has a bubbly and joyful personality, and for some time now she lost her spark. Being at Edgbaston Manor, we can see her spark as comes back. As a family, we love it here, so much so that I’ve asked if I can move in myself!
Thank you to all the family (staff), for taking such good care of Mum. Words cannot describe how happy we are but know we have made the best choice for Mum to be a resident here.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We know how long it took to find the right placement for Mum and we are so glad that you chose us. She has settled so well and really has become such an important part of the Edgbaston Manor family. She is always the first person to greet us all with a hug and the biggest brightest smile.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review from James T (Son of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely impressed by Edgbaston Manor, and especially by the staff who work so hard there, and are so full of love and compassion. The calm, caring, and welcoming environment feels like a peaceful sanctuary. The facilities are very good, and the warmhearted support given is deeply moving,
and renews faith in the goodness of humanity. I am immensely grateful for the kindness, support, and protection that we as a family have felt. I would highly recommend Edgbaston Manor, and have been deeply moved by my experience there.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Hi Son Of Resident, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It has been wonderful having your wonderful mother join the home. She has brought a sense of fun and adventure to the community which has had the most positive effect on all those around her.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review from E B (Friend of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been on a number of occasions and each time found the staff very friendly and obliging. The rooms seem to be very well decorated and clean. Residents seem to be well looked after and entertained, different hobbies encouraged etc.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Hi E B, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is important for the team to provide a wide range of activities for all residents to engage in to continue old hobbies and gain new ones.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


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Review from Margaret L (Sister of Resident) published on 15 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came after having frequent falls and a fractured femur. Her care here has been excellent in every way - provided by cheerful, caring and professional staff. Such a relief to her family, who had found the falls such an anxious time.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We love having your sister with us, all her fellow residents love her as do the staff. We have the most wonderful chats which always result in someone in fits of laughter. We are so happy she has chosen to stay with us. If you would like to provide us with any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thank, the Care UK team


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Review from Jess R (Niece of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so friendly and helpful. The care staff have really helped my aunty settle in. The reception staff are always so welcoming and I enjoy chatting to them when I come to visit. They make the coffee area a really happy place where I can bring my auntie down for a cuppa and a chat. Thank you.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Your aunt has been through so much and it so nice to see the way she interacts with other residents. Whether it be a rock'n'roll lesson or just sitting with them and having a chat. Her fellow residents find so much joy and comfort from her.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review from I B (Friend of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a friend of the service user currently residing in Edgbast Manor. I have so far visited the residence on three occasions. On all occasions, I was met by pleasant and courteous staff. They immediately made me feel welcome. The environment was clean and hygienic. I am confident that all the staff
are making my friend feel as comfortable as possible. I am very pleased he is at Edgbaston Manor.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We pride ourselves on having a family ethos and always try to be as welcoming as possible We appreciate your kind words and we share them with the team.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review from M M (Cousin of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a couple of times to visit my cousin and I've been satisfied with the way she has been looked after by the staff, especially on my last visit on the weekend. It was on a Saturday and I remember the staff being very chatty with my cousin and interacting with her which greatly helped her.
I would also like to add how extremely kind and helpful the receptionist was when I asked how my cousin was and also explained to me how things went on in the care home. Overall I came away with a very good experience of the way things were run and confident my cousin would benefit from the care she was given.

Reply from Natasha Hines, Reviews Team at Edgbaston Manor

Thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We try to create a social environment where residents can thrive and form bonds with fellow residents, so we are so pleased to hear that your cousin is enjoying her time here at Edgbaston Manor.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Current Review Score: 9.7 (9.702)

Overview of Review Score

The Review Score of 9.7 (9.702) out of 10 for Edgbaston Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.702 for Edgbaston Manor is calculated as follows: ( (446 Excellents x 5) + (53 Goods x 4) + (14 Satisfactorys x 3) + (6 Poors x 2) + (15 Very Poors x 1) ) ÷ 534 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Edgbaston Manor is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

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Meet the Team (1)

Zoe

Zoe Steventon

Job Title: General Manager

My name is Zoe and I am the General Manager at the home. I have been a Registered Nurse for 16 years and have ten years of care home experience too. I am very open and honest and welcome any feedback you would like to share. I enjoy spending time with my family, I have one daughter and my favourite place in the world is Cornwall.


Feel free to ask me about any queries or if you have any questions when you visit our home, my door is always open.