Barchester Sutton Grange Care Home

Greaves Hall Avenue, Banks, Southport PR9 8BL
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9.2 68 Reviews
  • Barchester Sutton Grange Care Home, Southport
Sutton Grange Care Home is specifically designed to provide high-quality residential and nursing care to the elderly, including those individuals living with dementia, in a warm, homely and friendly environment.

A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with those they support at the heart of everything they do.

The home's Memory Lane Community provides high-quality care and support for people living with dementia. Within the community, memory boxes with small reminders and items, such as photographs, are used to help each person reminisce. Features, such as adapted crockery and tableware, sensory gardens with low risk walkways and activity kitchens, also enable people to engage in life's everyday simple tasks and pleasures.

Essential to the homely feel is the enhanced relationship of trust that staff build with family, friends and residents; and the luxurious facilities, combined with highly trained staff, ensures that each and every individual is given the attention they deserve. Together with a lively social calendar these help to stimulate people’s minds and empower them to approach their future in a positive way.

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Care Provided by Barchester Sutton Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Francesca Lally (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Barchester Sutton Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Sutton Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Sutton Grange has parking available.


Barchester Sutton Grange Care Home Reviews (68)

Total of 68, showing 1-20
9.2

Barchester Sutton Grange Care Home has a Review Score of 9.2 (9.179) out of 10, based on 9 reviews in the last 2 years. Over all time Barchester Sutton Grange Care Home has 68 reviews.

Overall Experience

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Date Published

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Review from E H (Daughter of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum stayed at sutton grange for respite following a hospital stay, she found it to be very comfortable, the staff are lovely, it is a very good. Home from home! Great food choices, plenty of activities to get involved in, mum had fun.

Reply from Francesca Lally, General Manager at Barchester Sutton Grange Care Home

Thank you for your kind words .At Sutton Grange we always strive to make any stay with us memorable and it was a pleasure looking after your Mum.I will feedback to the team as any feedback deserves to be shared as we are very much a team effort.Thank you once again


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Review from Ellen H (Wife of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We spent a lot of time looking for a nursing home for my husband, who has Alzheimer's and Parkinson's, and it just felt right in Barchester Sutton Grange Care Home. We visited another Barchester home which was also great but the wrong level for us. Sutton Grange is purpose-built so feels really spacious,
both in the communal areas and in the private areas. The rooms are en suite and a really good size.
The staff are brilliant, so friendly and caring, both with the family and with the residents, and are really responsive.
The food seems to be lovely, they serve it around dining tables with others and staff members at the tables. My husband is eating better than for years. The activities are numerous and varied and my husband seems to take part, I have photos of him singing, dancing, making mince pies.
My only reservation is the same as I hear about every home and that's clothing, he is often in someone else's clothes but as the care is so fabulous, I'm just getting used to the wrong clothes.

Reply from Francesca Lally, General Manager at Barchester Sutton Grange Care Home

Thank you for such a lovely review. I will make sure that this feedback is shared and put in our staff communication folder for staff to read. He is a real gentleman and a pleasure to look after. I received a Happy New Year off him with a smile today and that made my day! He does seem really content and I will speak to staff regarding the laundry issue as not ideal and can be improved. I will reiterate to the chef your praise too. I value both positive and negative feedback so that we can make it a more perfect experience here at Sutton Grange. Thanks again and please feel free to come and see me as my door is always open.


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Review from Nigel L (Son of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After an illness, Dad was left in a frail state and was happy to go into residential care. From the start, staff were caring and thoughtful, cheerful and punctilious in looking after Dad. Dad's room is very pleasant and sunny. Cleanliness is very good, as is the decor. The dining room, food, table layout
are of hotel standard. Dad is very complimentary about the food, staff... all of it. The unit is small (twenty residents) which allows individual care. This is, by far, the best home I visited and is excellent value.

Reply from Francesca Lally, General Manager at Barchester Sutton Grange Care Home

At Sutton Grange, we pride ourselves with giving high standards of care and can accommodate resident's individual needs. We understand and empathise that this can be a daunting decision to come into a care facility and we do do our best to make residents and their families feel part of our family at Sutton Grange. Thank you for your positive feedback and I will cascade to the team.


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Review from Alison C (Daughter of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents recently stayed for a week's respite at Barchester Sutton Grange Care Home. My father struggles with mobility and my mother has dementia. The staff were wonderful and provided the care my parents needed. The care home is well-maintained and has a lovely garden. I would definitely recommend
Sutton Grange to anyone needing support and care in their later years.

Reply from Fran Lally, General Manager at Barchester Sutton Grange Care Home

Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Sutton Grange. We are so pleased your parents enjoyed their stay here with us and you were pleased with the quality of our care. We would welcome you back with open arms should you need us at any point in the future.


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Review from Judith H (Daughter of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was cared for at Sutton Grange in the last few weeks of his life. He really loved the gardens and the wonderful outlook from his room. He particularly enjoyed sitting out in the garden on the day the alpacas came to visit. All the staff at Sutton Grange are lovely, and Dad was really appreciative
of the care and kindness he received from everyone who looked after him. Family and friends are always made to feel very welcome, the atmosphere is warm and friendly, and the catering is very good. We all enjoyed visiting Dad at Sutton Grange and would like to thank everyone for making Dad feel so safe, comfortable and well cared for. You all do an amazing job!

Reply from Francesca Lally, General Manager at Barchester Sutton Grange Care Home

Thank you for your kind words. We are proud at Sutton Grange that we offer the care that people would choose when coming to the inevitable end-of-life journey that we all will one day face. It is greatly appreciated that you have left such a positive review at im sure is still a sensitive time. I will feedback to the whole team as every department in a care team contributes to a person's holistic well-being and offers support and empathy to their family in this last period of life. The Sutton Grange Care team offer you our sincere condolences and wish you well in the future. It was a pleasure to look after such a lovely gentleman.


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Review from A F (Daughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents are being cared for at Sutton Grange in different areas because their needs differ. Overall we as a family are delighted with their care and can see that they both have settled well and are benefiting from the care and attention given to them. Staff are always warm and welcoming.
We
feel that communication could be improved between senior carers and family and that there seems to be a lack of continuity of carer at times.
Catering is good, but the menu seems repetitive and there is a lack of fresh fruit available. Staff numbers I understand make it difficult to help residents who are bed-bound eat, but time with them at meal times means a lot and helps with mood and wellbeing.
We would like to thank all staff and understand some of the challenges they face on a daily basis. Seasons greetings to everyone.

Reply from Kirsty Burgess, Customer Relationship Manager at Barchester Sutton Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comments regarding our staff team; we work hard to recruit the right carers and ensure they are inducted and trained to a high standard. We continually review our rotas to ensure we are consistently meeting the needs of our residents as their health needs change and provide continuity. We strive to ensure that all food served at our homes is nutritious, varied and tastes fantastic and we offer an alternative menu with lighter options catering for individual residents' dietary requirements. We operate an open-door policy and extend a warm invitation to all our residents and families to discuss any concerns they may have. Thank you for supporting our home.


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Review from Maureen B (Wife of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care my husband receives, the cleanliness of the home, the good meals that he is given, and also the good entertainment. Each resident is catered for their own personality and needs.

Reply from Kirsty Burgess, Customer Relationship Manager at Barchester Sutton Grange Care Home

Thank you for taking the time to review our home. It is a pleasure to care for your husband. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care each and every day. I will pass on your feedback to the team.


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Review from Chris N (Son of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In March 2024, my mum, who has dementia, will have been living at Sutton Grange for four years. Since then, her condition has, of course, progressed, and the nature of the care provided has evolved as appropriate. I remain very impressed at the quality of the care and the regular reviews when I am able
to discuss my mum's health, needs and care plan. The staff are absolutely lovely, every time I visit. Thanks to everyone at Sutton Grange for everything you do.

Reply from Kirsty Burgess, Customer Relationship Manager at Barchester Sutton Grange Care Home

Thank you for taking the time to write a review about our lovely home. We really do value your feedback, as it helps to improve our services where required and assists potential new residents and/or their families with their decision-making. It is wonderful to hear that Mum is approaching four years with us; she really is a part of the Sutton Grange family. Every day, our team strive to deliver the highest quality of care, and I will pass on your positive comments to the team.


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Review from Nevil L (Son of Resident) published on 27 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Sutton Grange Care Home for just over six months, from March 2023 to his death in September 2023. He enjoyed the sunny aspect of the home, the garden, the resident dog, the food and all the activities which seemed, to me, to happen almost daily, from themed tea parties to
quizzes to mini-lectures.
Most of all, he was extremely happy with the staff who looked after him with care and respect. They made the last few months of his life much more bearable, and in particular, he was appreciative of one member of staff, the activities coordinator and the handyman.
We felt welcome to visit at any time and enjoyed a good chat with the staff and a cup of tea.
The administration and paying his fees was very straightforward.
We are deeply grateful to everyone there for what they did for him and know that it made a difference in his final months.

Reply from Karen Fitzgerald, General Manager at Barchester Sutton Grange Care Home

Thank you so much for your kind words. Your father was a wonderful gentleman, and it was our pleasure to spend time with him and care for him every day. Positive feedback means so much to the team here at Sutton Grange, who work hard to deliver quality care at all times. I will pass your lovely comments on to them.


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Review from Pat H (Wife of Resident) published on 2 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred to Sutton Grange Care Home in October after 6 months in the hospital because of his dementia. He settled in well straight away and was much happier than he had been in the hospital. Over the last 3 months, his physical health has improved and he is much calmer and more lucid
than previously. He has regained the weight that he had lost in the hospital and joins in with organised activities of which there are many. I am so thankful for the care he receives from all the staff. They are all compassionate and respectful and I have nothing but the highest praise for them and the management.

Reply from Nicola Kemp, Operations Manager at Barchester Sutton Grange Care Home

Thank you very much for your lovely review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Kathryn B (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I currently have both my mum and dad at Sutton Grange care home. They are both settled and receive a good level of care. I find the home friendly with good staff of a very caring nature. The Manager is very approachable and knowledgeable about the needs of both my parents.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Sutton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Margaret H (Wife of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I didn't want to put my husband in a care home, but after caring for him for three years with dementia I was ready for a rest. l tried two care homes but all he wanted was to come home, in fact, he managed to get out of the first one and was running into the road. l only wanted two weeks rest so l tried
another one and after two days he fell and broke his hip, after his time in hospital. l found Barchester Sutton Grange Care Home, what a difference! He settled very quickly and didn't even ask to come home. It was like going into a hotel, the staff couldn't do enough for us. l can recommend this care home to anyone. Thank you to all the staff and the management for their care and attention to my husband.

Reply from Bennett Mott, G M at Barchester Sutton Grange Care Home

Thank you so much for your kind words, your husband was a wonderful gentleman who made me and the team smile every day. I will pass on your kind words to our team.


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Review from A G (Daughter of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I consider Sutton Grange to be very well led by an excellent role model the general manager. The team of managers, nursing personnel, carers, chefs, administrators, housekeeping and activity team are all very professional and fully engaged in their roles and duties. My mother stayed only for a short
time at the end of her life and she was very well nursed and cared for considering numerous challenging conditions. A nursing and care home is very well recommended.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your kind words. It was a pleasure to meet your mother and with you to help meet her care needs. It may have been a short time and we faced the challenges together. Thank you for trusting us.


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Review from Margaret C (Sister-in-law of Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I got to visit my brother-in-law almost every day with my sister (my twin). Sutton Grange is a pleasure to visit; everyone has a smile. I have never heard a raised voice. The manager and his team work so hard, all the residents seem so happy. After visiting, we leave with the knowledge that he is in
good hands. Thank you all for your kindness.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for taking to time to send a review; it boosts team morale when family members praise their work. It is also a pleasure supporting your brother-in-law and the regular visits from you and his wife; your sister is always a time of fun.


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Review from A L (Wife of Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sutton Grange is an amazing home. The manager and his team are fantastic. My husband is looked after with such care and kindness and with dignity. He has a lovely room with all his pictures of his family around him which makes it his home and makes him happy. He is warm, cosy and very comfortable. The
food is delicious! A great place.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sutton Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S G (Wife of Resident) published on 14 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred to Sutton Grange from hospital. The care and attention he has received in the short time he was there were fantastic. He is eating and walking now.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your review it has been great to see your husband regain his independent mobility and find joy in life again. The whole team enjoy his company and inherent happiness.


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Review from Jeremy B (Son of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've nothing but praise for the staff. We are so happy with how Dad is being cared for. They have taken the trouble to get to know him and treat him not just with dignity but with love and compassion. It's also a lovely environment and doesn't feel like an institutionalised setting. Keep up the great
work everyone!

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your positive feedback to the team. Your dad has adjusted well to the substantial changes in his life over the last year and we are happy to help him find contentment and purpose in his life.


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Review from Nikki C (Daughter of Resident) published on 3 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so relieved to have found Sutton Grange for our wonderful Dad who suffers with advanced Alzheimer's. The decision to move Dad into a home was immeasurably hard although ultimately taken out of our hands following a stay in hospital in August.
As soon as we met the Manager and Deputy Manager
and saw Sutton Grange we could feel that there was something very different and special about the place and our instinct has proved absolutely right.
Every member of the team shows care, empathy, patience and a huge warmth for Dad. He is looked after gently, with dignity and a smile - he is very much treated as a person (just one who happens to have lots of needs) rather than a problem.
Also, the empathy that has been shown to us on Dad's "not so good" days when we have been upset has been incredible - there is always time to make a cup of tea and ensure we are OK. Dad's room looks homely and warm which is such a comfort and it is never too much trouble to put another photo at mum's request!

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your review which I will share with the team. Your dad has settled into Sutton Grange and his love for classical music is a love I share so it's always a pleasure to spend time with him.


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Review from Judith H (Daughter of Resident) published on 3 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation whats so ever in recommending Sutton Grange Care Home to anyone thinking of placing relatives there.
My mother is currently a full-time resident and has been for nearly two years, and I could not ask for anything more from ALL the staff, they are a dedicated team and have the residents
best interests at heart, the care and attention they pay the residents is second to none, even in these uncertain times of the Covid pandemic they have remained focused on the job they have to do and keeping the residents safe.
Earlier this year I lost my father who had Dementia & Alzheimers, his care was unbelievable, he had been a resident in Sutton Grange for just over four years, so anyone considering residential care please consider Sutton Grange Care Home, you will not be disappointed.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your review and compliments to the staff team at Sutton Grange. Your Mother is a pleasure to spend time with and your Father was one of those people you never forget, he taught us so much and we miss his singing and japes.


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Review from Lynn M (Niece of Resident) published on 3 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunty has been in Sutton Grange a year in February. Since then she has come on in leaps and bounds with the help of all the staff and other residents. She has made friends with a number of residents and loves the different range of activities on offer which, with the encouragement from the staff,
helps her to engage. The food is always lovely and there is a good choice on offer for the residents. Thanks to all the staff at Sutton Grange for helping my Aunty come back from a very dark time in her life and start enjoying her life more in the autumn of her years.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your review and the support you have given the team. It's great to see your Aunt grow in confidence and find joy again in her life.


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Current Review Score: 9.2 (9.179)

Overview of Review Score

The Review Score of 9.2 (9.179) out of 10 for Barchester Sutton Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.636 for Barchester Sutton Grange Care Home is calculated as follows: ( (72 Excellents x 5) + (31 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.636

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.543 Points relating to the number of positive Reviews for Barchester Sutton Grange Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 9 Positive Reviews ÷ 14 = 0.643

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (17)

Francesca

Francesca Lally

Job Title: General Manager

Joined: 2024

Hello. My name is Francesca, but you can call me Fran. I'm the General Manager here at Sutton Grange. Myself and my wonderful team look forward to welcoming you into our home.


I believe I am a caring and approachable people person with an open-door policy.


I thrive to ensure a happy family home environment is maintained for your loved one overseen by staff who provide dedicated and compassionate person-centred care.


I am a Registered General Nurse (RGN), qualifying in 1988 and I have consistently worked within the NHS and Private Care sector throughout the northwest as a Registered Manager within residential and nursing settings that have also included Specialist Dementia and end of life Care.


Why not pop in and say hello or arrange a viewing to see the quality of service we offer.


Gemma

Gemma Katoorah

Job Title: Deputy Manager

Joined: 2012

Hello, I'm Gemma and I am the Deputy Manager here at Sutton Grange.


I started working at Sutton Grange in 2012 as a Nurse and now hold the post of Deputy Manager.


I am now privileged to be part of the management team, where we strive to make sure that each Resident feels at home and that each family knows their loved one is being looked after by truly caring professionals.


Dean

Dean McKeown

Job Title: Head Chef

Joined: 2016

I have been Head Chef at Sutton Grange since August 2016. Before that, I worked in another Barchester home in Kent. I have 25 years of experience in catering, working in restaurants and at major Blue Ribbon Events. I am responsible for the day-to-day operations of the kitchen. I also make sure that residents' needs and wishes are met and that they are treated in a dignified manner by myself and my team.


Paul

Paul Goodyer

Job Title: Head of Maintenance

Hi, I'm Paul and I am Head of Maintenance here at Sutton Grange. My roles are to adhere to Barchester policies and standards by keeping the home maintained, both inside the building and in the gardens outside our beautiful home.


Alison

Alison Wareing

Job Title: Activities Coordinator

Joined: 2016

Hi, I'm Alison. I am the Activities Co-ordinator here at Sutton Grange, I joined the team in 2016.


I grew up in the local area and started my career working with animals. After I had my daughter, and before I joined Barchester, I trained as a teacher and taught lipreading and communication. The skills I learnt have been invaluable in my role today.


Now, I fill my days spending time with our wonderful Residents, helping them to live their lives to the fullest. I try to make a difference in someone’s life each day.


Julie

Julie Weaver

Job Title: Head Housekeeper

Joined: 2022

Hi, my name is Julie and I am the Head Housekeeper here at Sutton Grange.


My duties involve ensuring that our home is clean and tidy for our residents and managing my team of housekeepers making sure that they are adhering to Barchester standards.


Sharon

Sharon Abrams

Job Title: Receptionist

Joined: 2014

One of the first friendly faces you'll see when you step foot through the doors of Sutton Grange will be Sharon. She is always on hand to make a cup of tea, coffee or whatever takes your fancy; or maybe she can be a friendly ear for what might be a much-needed chat. Whatever it is, Sharon is always here to help.


Lois

Lois Crompton

Job Title: Senior Carer/Dementia Specialist

Joined: 2019

Hello, I'm Lois and I am a Senior Carer. I support our Residents who are living with dementia, ensuring the highest quality of person-centred care at all times. It is a privilege to care for our elderly generation and I couldn't imagine myself doing anything else.


Teresa

Teresa France

Job Title: General Nurse

Joined: 2019

Hi, my name is Teresa. I am a Registered Nurse and oversee one of our nursing communities. I administer medication and ensure Residents' care needs are met. As part of my role, I ensure all staff are adhering to the ethos of the home and the care is of an excellent standard.


Rebecca

Rebecca Nicholls

Job Title: Carer

Joined: 2017

Hi, I'm Rebecca and my role is to adhere to the Sutton Grange ethics and ensure there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.


Rasa

Rasa Satkuviene

Job Title: Kitchen Assistant

Joined: 2019

My name is Rasa and within my role at Sutton Grange, I ensure that all the resident's rooms and communal areas are clean and tidy and also replace towels and other items that need replacing. Other aspects of my role include spending time in the laundry ensuring all the resident's clothes are clean neat and tidy ready to go back to their rooms.


Michelle

Michelle Hogan

Job Title: Care Assistant

Joined: 2022

Hi, I'm Michelle and my role is to adhere to the Sutton Grange ethics and ensure there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.


Maninda

Maninda Bains

Job Title: Carer

Joined: 2021

Hi, I'm Manny and my role is to adhere to the Sutton Grange ethics and ensuring there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.


Jason

Jason Gardiner

Job Title: Carer

Joined: 2019

Hi, I'm Jason and my role is to adhere to the Sutton Grange ethics and ensuring there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.


Laura

Laura Mason

Job Title: Housekeeper

Joined: 2022

Hi, I'm Laura, and within my role at Sutton Grange, I ensure that all the resident's rooms and communal areas are clean and tidy and also replace towels and other items that need replacing. Other aspects of my role include spending time in the laundry ensuring all the resident's clothes are clean neat and tidy ready to go back to their rooms.


Sue

Sue Jackson

Job Title: Carer

Joined: 2022

Hi, I'm Sue and my role is to adhere to the Sutton Grange ethics and ensure there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.


Nick

Nick Connell

Job Title: Mental Health Nurse

Joined: 2022

Hi, I'm Nick, I am a Registered Mental Health Nurse here at Sutton Grange, I joined the team in 2022.


Before joining the team I worked in specialist mental health roles supporting those with learning difficulties and cognitive impairment for over 30 years. Working with our elderly generation is extremely rewarding and I only wish I'd done it sooner. Sutton Grange is a special place and I am proud to be part of the team - plus there is never a dull moment.


My Wife and I are lucky enough to share our home with our many dogs, horses and cats. They all keep me very busy, safe to say we are animal-mad!


Frequently Asked Questions about Barchester Sutton Grange Care Home

What types of Care is Barchester Sutton Grange Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Sutton Grange Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Sutton Grange Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Barchester Sutton Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Sutton Grange Care Home to the centre of Southport?

4.0 mile(s) as the crow flies, distance by road may be significantly further.