Barchester Sutton Grange Care Home

Greaves Hall Avenue, Banks, Southport PR9 8BL
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9.2 68 Reviews
  • Barchester Sutton Grange Care Home, Southport
Sutton Grange Care Home is specifically designed to provide high-quality residential and nursing care to the elderly, including those individuals living with dementia, in a warm, homely and friendly environment.

A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with those they support at the heart of everything they do.

The home's Memory Lane Community provides high-quality care and support for people living with dementia. Within the community, memory boxes with small reminders and items, such as photographs, are used to help each person reminisce. Features, such as adapted crockery and tableware, sensory gardens with low risk walkways and activity kitchens, also enable people to engage in life's everyday simple tasks and pleasures.

Essential to the homely feel is the enhanced relationship of trust that staff build with family, friends and residents; and the luxurious facilities, combined with highly trained staff, ensures that each and every individual is given the attention they deserve. Together with a lively social calendar these help to stimulate people’s minds and empower them to approach their future in a positive way.

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Care Provided by Barchester Sutton Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Francesca Lally (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Barchester Sutton Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Sutton Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Sutton Grange has parking available.


Barchester Sutton Grange Care Home Reviews (68)

Total of 68, showing 21-40
9.2

Barchester Sutton Grange Care Home has a Review Score of 9.2 (9.179) out of 10, based on 9 reviews in the last 2 years. Over all time Barchester Sutton Grange Care Home has 68 reviews.

Overall Experience

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Date Published

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Review from Kate (Daughter of Resident) published on 3 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is a resident at Sutton Grange. He has many needs which are met so very well by all the staff who care for him. I live 4 hours drive away and I can't visit as often as I would like, but I feel confident that my Dad is being looked after really well. If he has to be in residential care, and he
does, I couldn't imagine a better place for him to live.
My thanks go to everyone involved in my Dad's care.

Reply from Debbie Balmforth, Admin at Barchester Sutton Grange Care Home

Thank you so much for your kind words. I will pass on your comments to the team.


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Review from Christian S (Nephew of Resident) published on 6 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say? Excellent.
The level of care is outstanding.
I have absolutely nothing negative to say.
Thank you to all staff, keep doing what your doing!

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your kind words, the support of family and friends this year has kept us strong.


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Review from H L (Wife of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in for the last 2 weeks of his life. I couldn't have wished for a nicer caring home, so clean and comfortable. Thank you to all who looked after him.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your kind words. It was our pleasure to care for such a wonderful gentleman. I will pass on your kind words to our team.


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Review from Jane C (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my elderly father into Sutton Grange in August 2020 between lockdowns as he needed 24-hour nursing care. Sutton Grange collected him and the few belongings he was taking with him in the wheelchair adapted minibus. We were worried about his loss of home and independence but we needn’t have worried.
It was absolutely the right thing to do. He has adapted well and we now have peace of mind that he has the care he needs and is in the right place. We were able to ensure he had his daily paper and his own Sky tv and phone, all of which are his main source of entertainment. The food is excellent and there is an entertainment programme provided. During lockdowns, the home has set up zoom calls and distanced meetings very efficiently. The nursing staff cope well with his needs and the sister in charge is always happy to ring you back if you need clarification or to discuss concerns. The nursing manager is pleasant and helpful.

Reply from Debbie Balmforth, Admin at Barchester Sutton Grange Care Home

Many thanks for your kind words. We will relay them to our team.


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Review from Fiona C (Daughter of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is a very compassionate, knowledgeable, experienced nurse manager. He leads and develops the whole caring team. The qualified nurses are really experienced and the carers worked so hard to help my father settle in. He moved from Sussex to Lancashire.
I cannot recommend this care home highly
enough the hygiene standards, the care from all staff including Housekeeping and Catering was outstanding. My father was profoundly deaf and the activities coordinator was an expert with hearing aids. I have many happy memories of visiting my dad he was always happy and settled. He really loved the food too! I am so pleased I choose Sutton Grange, part of the Barchester group. They have very high standards of care, Thank you to all the staff, for helping and supporting me too!

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your supportive and positive review. It is with the support and trust of family and friends, that we can ensure our care is totally focussed on the people who choose Sutton Grange as their home. This has been a very strange year in care, and I thank all our family members for being by our side through this.


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Review from K W (Daughter of Resident) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Sutton Grange for approx 2 years until her death. Suffering from Alzheimer's she could be uncooperative and challenging. The staff were extremely sympathetic to her condition and very caring. During the recent lockdown when we were unable to visit I was confident that she
was well cared for within the constraints imposed by the virus. In her last days, the staff were extremely caring and made sure that the family were kept informed and we felt she was treated with dignity right up to the end.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sutton Grange Care Home

Please accept our condolences to you and the family during this difficult time and thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from L S (Sister of Resident) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Three weeks ago our brother, who has Alzheimer’s disease, moved into Sutton Grange care home. When viewing Sutton Grange, we were impressed with the clean and modern facilities, beautiful gardens and kind and knowledgeable staff. Over the past three weeks, we have been really impressed with Sutton Grange.
It is a warm, welcoming home with a relaxed and friendly atmosphere. The staff that we have met have been caring, helpful, supportive and approachable. They have gone above and beyond to support our brother’s individual and medical needs during this time. The activity coordinators have provided a wonderful programme of entertainment for him. They have really supported our brother and they have regularly updated us with news, photographs, Facetime calls and garden visits. We would like to thank Sutton Grange for the care, help and support that they have given us all so far and also for the wonderful communication which has really helped us during this very difficult period.

Reply from Bennett Mott, G M at Barchester Sutton Grange Care Home

Thank you for your positive comments to the team and we are enjoying getting to know your brother.


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Review from Robert P (Son of Resident) published on 14 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into the care home in October 2015. Previously she lived alone before a spell in hospital. She was diagnosed with dementia and it was deemed unsafe for her to return home. I felt awful about taking her there. In hindsight, it was the best thing I ever did. Her quality of life improved
massively! The environment, facilities, and staff were fantastic. I cannot thank the staff enough.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Sutton Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Euncie B (Daughter of Resident) published on 6 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but pure gratitude and admiration for the staff at Sutton Grange and I personally can't thank everyone enough for the care and dedication in looking after my Mum and all the residents during the lockdown. Not being able to visit my Mum, she is now forgetting who I am, but its helping
enormously having video chats, for me anyway, with the guilt and sadness I feel. Thank you to the activities coordinator for organising this.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your review and the encouragement and support you have always given the team. These are difficult times for all of us, but mostly, as I know personally, for loved ones kept away from their parents. Your presents, letters and surprises left at the door for your mum always brighten her day. Keep safe this will pass.


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Review from C J (Friend of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Not having been to visit my friend in Sutton Grange home before, I was very impressed by the welcome I received, the cleanliness of the whole home, the loving care of the staff towards the residents and the hard work of the cleaner to keep everything clean. The meals provided looked delicious (I had
two sandwiches which were delicious) and well presented. Well done to the chef and kitchen staff.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your kind comments, it's good to see the whole staff team being recognised including domestic and kitchen staff.


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Review from C M (Daughter of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for 8 months now and we are highly impressed with Sutton Grange. All the staff are wonderful and my dad is treated with respect and care. We are always made to feel very welcome. The activities are never-ending and much is done to maintain an upbeat atmosphere.
The manager
is a ray of sunshine. We are so glad we chose Sutton Grange.

Reply from Bennett Mott, General Manager at Barchester Sutton Grange Care Home

Thank you for your positive review and astute understanding of my quirkiness. I shall share your comments with the team.


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Review from C S (Regular Volunteer) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Sutton Grange care home for almost 12 months on a weekly basis. On every visit, I have been welcomed and attended to in a very professional warm and friendly way. The Manager and staff are outstanding. Attentive to all residents, showing extreme kindness and understanding to all
their individual needs, hence the residents are very happy and thrive in this lovely atmosphere.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you, your visits are always a joy and the residents enjoy their time each week.


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Review from J W (Regular Volunteer) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you enter the place you can feel a wonderful atmosphere. The place feels busy and all residents are active and busy. The rapport between residents and staff is a delight to see.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for such positive feedback the residents always look forward to your pastoral visits.


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Review from Barbara R (Daughter of Resident) published on 14 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would wholeheartedly recommend Sutton Grange Care Home.
Mum received the highest quality personalised care throughout her stay, which was also extended to family members when visiting. The whole team, from Manager, Deputy Manager, Nurses and Carers took the important time to get to know our Mum,
her life story, her likes and dislikes and we felt confident her wishes were made possible for her.
Sutton Grange has amazing facilities, beautiful, spacious rooms, lounge/dining areas, gardens and garden patio that we enjoyed as a family on many different occasions. There was always something being celebrated to enhance the lives of residents and their families, we particularly enjoyed the gardens and a Mother's Day family party in the home. The chef's shortbread biscuits are now a thing of legend in our family.
At end of life, Mum and family were wrapped in sensitive, patient loving care and we are deeply grateful for this special time we were enabled to have with her.
Thank you.

Reply from Debbie Balmforth, Admin at Barchester Sutton Grange Care Home

Thank you so much for your kind words. I will pass your lovely comments on to the team.


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Review from D B (Daughter of Resident) published on 10 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The recent move to Sutton Grange has been a fantastic experience for my elderly dad who has dementia. Management and staff all worked together to quickly settle him in and make him feel secure and valued. Dad is sociable by nature and despite his Dementia, all the staff have taken the time and trouble
to get to know his ways and make him feel part of the family. Dad has responded so well to the caring, relaxed and inclusive environment. There is a genuine warmth about the place. The facilities are lovely but it is the staff who make Sutton Grange such an oasis. Well Done and a big thank you from all the family.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your appreciation of and support to the Sutton Grange team, I shall share your positive comments with them.


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Review from G A (Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we arrived at Sutton Grange we had a wonderful greeting. So friendly, kind and very polite. It's such a fabulous care home, spotless. Nothing is too much trouble. The staff are so very helpful, you don't feel like you're in a care home, more like being in a 5-star hotel. Just what you want for
your special gentle people. Wonderful.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your positive review, all the team are enjoying creating a welcoming space, a happy home is a home from home.


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Review from Pauline (Daughter of Resident) published on 14 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Sutton Grange for coming up to 2 years. During this time I can only go by what I have seen and experienced, and this has been caring, kindness, compassion, shown to her by all the staff from top to bottom.
I would highly recommend this home to anyone looking to place relatives or
a loved one in Sutton Grange. The home has been through a rough time over the last 12 months, but thankfully they have turned the corner, for the better.
Long may this continue.

Reply from Bennett Mott, G M at Barchester Sutton Grange Care Home

Thank you for your positive review and a personal thank you for all the kindness and support you have shown to me and the team. Benn


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Review from Jill R (Sister of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved 200 miles to Sutton Grange. When we arrived, the staff all came together to welcome her and help unload cars of her belongings. The staff are very attentive and encouraging.
The management is very professional but also friendly and helpful.
This undoubtedly is the best care that she
could expect to receive and also a lovely room with a garden outlook.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your recommendation and for your support during your sister's transfer to us.


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Review from Geoffrey W (Son-in-law of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased that my mother-in-law is in such a good home as Sutton Grange with excellent carers looking after her.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you for your positive feedback, the team will be pleased to hear such kind words.


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Review from Pam S (Daughter of Resident) published on 11 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has greatly improved since going to Sutton Grange. Staff are very friendly and caring, and I am kept well informed of Mum's wellbeing. I visit mum regularly. She has been out on several outings and enjoys the activities provided.

Reply from Bennett Mott, GM at Barchester Sutton Grange Care Home

Thank you from all the team at Sutton Grange for your support with your mum's care. She is a pleasure to spend time with, always interested and positive.


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Current Review Score: 9.2 (9.179)

Overview of Review Score

The Review Score of 9.2 (9.179) out of 10 for Barchester Sutton Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.636 for Barchester Sutton Grange Care Home is calculated as follows: ( (72 Excellents x 5) + (31 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.636

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.543 Points relating to the number of positive Reviews for Barchester Sutton Grange Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 9 Positive Reviews ÷ 14 = 0.643

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (17)

Francesca

Francesca Lally

Job Title: General Manager

Joined: 2024

Hello. My name is Francesca, but you can call me Fran. I'm the General Manager here at Sutton Grange. Myself and my wonderful team look forward to welcoming you into our home.


I believe I am a caring and approachable people person with an open-door policy.


I thrive to ensure a happy family home environment is maintained for your loved one overseen by staff who provide dedicated and compassionate person-centred care.


I am a Registered General Nurse (RGN), qualifying in 1988 and I have consistently worked within the NHS and Private Care sector throughout the northwest as a Registered Manager within residential and nursing settings that have also included Specialist Dementia and end of life Care.


Why not pop in and say hello or arrange a viewing to see the quality of service we offer.


Gemma

Gemma Katoorah

Job Title: Deputy Manager

Joined: 2012

Hello, I'm Gemma and I am the Deputy Manager here at Sutton Grange.


I started working at Sutton Grange in 2012 as a Nurse and now hold the post of Deputy Manager.


I am now privileged to be part of the management team, where we strive to make sure that each Resident feels at home and that each family knows their loved one is being looked after by truly caring professionals.


Dean

Dean McKeown

Job Title: Head Chef

Joined: 2016

I have been Head Chef at Sutton Grange since August 2016. Before that, I worked in another Barchester home in Kent. I have 25 years of experience in catering, working in restaurants and at major Blue Ribbon Events. I am responsible for the day-to-day operations of the kitchen. I also make sure that residents' needs and wishes are met and that they are treated in a dignified manner by myself and my team.


Paul

Paul Goodyer

Job Title: Head of Maintenance

Hi, I'm Paul and I am Head of Maintenance here at Sutton Grange. My roles are to adhere to Barchester policies and standards by keeping the home maintained, both inside the building and in the gardens outside our beautiful home.


Alison

Alison Wareing

Job Title: Activities Coordinator

Joined: 2016

Hi, I'm Alison. I am the Activities Co-ordinator here at Sutton Grange, I joined the team in 2016.


I grew up in the local area and started my career working with animals. After I had my daughter, and before I joined Barchester, I trained as a teacher and taught lipreading and communication. The skills I learnt have been invaluable in my role today.


Now, I fill my days spending time with our wonderful Residents, helping them to live their lives to the fullest. I try to make a difference in someone’s life each day.


Julie

Julie Weaver

Job Title: Head Housekeeper

Joined: 2022

Hi, my name is Julie and I am the Head Housekeeper here at Sutton Grange.


My duties involve ensuring that our home is clean and tidy for our residents and managing my team of housekeepers making sure that they are adhering to Barchester standards.


Sharon

Sharon Abrams

Job Title: Receptionist

Joined: 2014

One of the first friendly faces you'll see when you step foot through the doors of Sutton Grange will be Sharon. She is always on hand to make a cup of tea, coffee or whatever takes your fancy; or maybe she can be a friendly ear for what might be a much-needed chat. Whatever it is, Sharon is always here to help.


Lois

Lois Crompton

Job Title: Senior Carer/Dementia Specialist

Joined: 2019

Hello, I'm Lois and I am a Senior Carer. I support our Residents who are living with dementia, ensuring the highest quality of person-centred care at all times. It is a privilege to care for our elderly generation and I couldn't imagine myself doing anything else.


Teresa

Teresa France

Job Title: General Nurse

Joined: 2019

Hi, my name is Teresa. I am a Registered Nurse and oversee one of our nursing communities. I administer medication and ensure Residents' care needs are met. As part of my role, I ensure all staff are adhering to the ethos of the home and the care is of an excellent standard.


Rebecca

Rebecca Nicholls

Job Title: Carer

Joined: 2017

Hi, I'm Rebecca and my role is to adhere to the Sutton Grange ethics and ensure there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.


Rasa

Rasa Satkuviene

Job Title: Kitchen Assistant

Joined: 2019

My name is Rasa and within my role at Sutton Grange, I ensure that all the resident's rooms and communal areas are clean and tidy and also replace towels and other items that need replacing. Other aspects of my role include spending time in the laundry ensuring all the resident's clothes are clean neat and tidy ready to go back to their rooms.


Michelle

Michelle Hogan

Job Title: Care Assistant

Joined: 2022

Hi, I'm Michelle and my role is to adhere to the Sutton Grange ethics and ensure there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.


Maninda

Maninda Bains

Job Title: Carer

Joined: 2021

Hi, I'm Manny and my role is to adhere to the Sutton Grange ethics and ensuring there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.


Jason

Jason Gardiner

Job Title: Carer

Joined: 2019

Hi, I'm Jason and my role is to adhere to the Sutton Grange ethics and ensuring there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.


Laura

Laura Mason

Job Title: Housekeeper

Joined: 2022

Hi, I'm Laura, and within my role at Sutton Grange, I ensure that all the resident's rooms and communal areas are clean and tidy and also replace towels and other items that need replacing. Other aspects of my role include spending time in the laundry ensuring all the resident's clothes are clean neat and tidy ready to go back to their rooms.


Sue

Sue Jackson

Job Title: Carer

Joined: 2022

Hi, I'm Sue and my role is to adhere to the Sutton Grange ethics and ensure there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.


Nick

Nick Connell

Job Title: Mental Health Nurse

Joined: 2022

Hi, I'm Nick, I am a Registered Mental Health Nurse here at Sutton Grange, I joined the team in 2022.


Before joining the team I worked in specialist mental health roles supporting those with learning difficulties and cognitive impairment for over 30 years. Working with our elderly generation is extremely rewarding and I only wish I'd done it sooner. Sutton Grange is a special place and I am proud to be part of the team - plus there is never a dull moment.


My Wife and I are lucky enough to share our home with our many dogs, horses and cats. They all keep me very busy, safe to say we are animal-mad!