What types of Care is Barchester Braeburn Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Braeburn Lodge Care Home provide?

Palliative Care, Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

What are the Facilities & Services at Barchester Braeburn Lodge Care Home?

Own Furniture if required, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Braeburn Lodge Care Home to the centre of Peterborough?

7.4 mile(s) as the crow flies, distance by road may be significantly further.

Barchester Braeburn Lodge Care Home, Braeburn Road, Deeping St James, Peterborough, Cambridgeshire PE6 8GP

Review from J F (Cousin of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience

My cousin came here in August 2024. I am his next of kin and power of attorney. My cousin is well looked after and has made this his home. He is very happy and enjoys the activities. The staff are very friendly and caring. I am extremely pleased with Braeburn Lodge Care Home.

Reply from Jane Longstaff, On behalf of Braeburn Lodge at Barchester Braeburn Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from A H (Son of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience

Generally good care home and overall I am satisfied with care provided. Staffing levels could possibly be higher and engagement with residents a little greater. Residents on dementia ward have high level of needs and difficult for staff to meet those needs and be around to engage with residents on more

personal level, though many staff clearly try to do all they are able.

Reply from Barchester Braeburn Lodge Care Home, The Feedback Team at Barchester Braeburn Lodge Care Home

Hi, thanks for leaving your review, it's lovely to read that you are satisfied with the care for your loved one in our Braeburn Lodge Care Home. We have measures in place to make sure our staffing levels are correct, and all our residents are encouraged to take part in activities on offer throughout the home on a daily basis. If this is something you would like to discuss in more detail so that we can support your loved one, and yourself, please do have a chat with the General Manager who is always on hand if you have any concerns. Kind regard's Barchester's Customer Feedback Team.

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Review from Diane S (Sister of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience

My brother was a resident at Barchester Braeburn Lodge Care Home for five and a half years. Throughout the entire time, he received exemplary care from the whole team.
Everyone was caring and professional, they took time with him and became his second family.
They also looked after Mum for some weeks

and she spoke highly of the care too.
My brother has passed away lately - he received tender and loving care right to the end. I cannot praise the team highly enough.

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you for your lovely comments. I will pass these on to the Braeburn team. It was our pleasure looking after your brother and making sure he was well cared for.

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Review from Andrew B (Son of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience

Both my dad and mum were residents at Barchester Braeburn Lodge Care Home until they both passed away.
The staff are very friendly and the care and attention is wonderful. We have made friends with both staff and residents over time and we will definitely continue to visit them.
Food was very good

and varied. The chefs and domestic staff were also very friendly when delivering the food.
Nursing staff were superb. They kept us informed regularly of Mum and Dad's condition during their final days and they were always available to talk to.
I would certainly recommend this care home to anyone.

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you very much for your kind words. I will pass these comments to the team. Kind regards.

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Review from J H (Granddaughter of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience

My great-grandma was at this beautiful home until she passed. She loved her time at Braeburn Lodge and would often tell all the family how caring and attentive the staff were. She quickly made friends with other residents and said everyone was so friendly. When she passed, the manager was very compassionate

and really helped me and my family. Nothing was too much for them at the home, and I'm happy she was able to enjoy her final days there.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Braeburn Lodge Care Home

Condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Adam F (Grandson of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience

My gran was only there for six weeks before she passed, but the home was excellent. Great staff, clean environment, activities, and good food. Can only recommend 100%
Good communications from my initial enquiry to the home manager doing a home visit.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Braeburn Lodge Care Home

Condolences to you and the family, and thank you for kindly taking the time to leave your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Susan H (Daughter of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience

Both parents were residents at Barchester Braeburn Lodge Care Home over a period of several years. When Dad moved into Memory Lane, the care given to him by the dementia care team was exceptional and he was very happy. Mum was able to visit him whenever she wanted to and also maintain an independent

and busy life downstairs with fellow residents. The activities offered were plentiful and varied. Mum always said that Braeburn was her "other home" and the staff and residents were her "other family" and after Dad died, Braeburn became her world. As we all lived a distance away, it was comforting to know that she had 24-hour care and was protected and loved. Every time we visited, we were reassured that she was safe and happy. It was obvious that she was respected by a caring staff and we were happy that all her needs, medical, physical and emotional were covered. When Mum died recently, the comfort offered to us, as a family, from the staff made a sad time more bearable. We shall always be grateful to the Braeburn family.

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you, Susan, for your kind and thoughtful words. We are so thankful that Mum and Dad chose Braeburn Lodge as their home and we are very grateful we had the pleasure to care for them both. I will pass on the lovely comments to the team.
Kind regards,
Jane.

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Review from W K (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience

My mother has been in Braeburn for ten months. Choosing the latest month is a strange question. I am happy that my mother is being taken care of. There have been issues, but these have been dealt with swiftly and efficiently. By the very nature of the job, no care home, be it private or otherwise, is

ever going to achieve perfection.
However, Braeburn was my first choice for my mother's care, and I would not want her to be anywhere else.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Braeburn Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Jane B (Daughter of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience

My parents moved to Braeburn in November 21; they had a very happy life together there and always respected as a couple. Sadly, my dad died in March, and my mum fell and broke her hip, so quite a lot of trauma, but with those wonderful Braeburn carers, my mum has come through it and lives a happy life

feeling cared for and safe. As for me, I adore, respect and am in total awe of all the wonderful Braeburn staff.

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you very much for your kind review.
I will ensure these comments are passed back to the Braeburn team.

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Review from G L (Son of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience

My mum stayed for respite as an urgent admission. I cannot find any faults with the home staff are wonderful, so caring and kind and mum even put weight on during her stay. Highly recommended, more homes need to be like this one.

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review.
I will pass these comments to the Braeburn Team.

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Review from Carrie A (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience

I visited my mother today. Despite her advanced Alzheimer's, she was in good spirits and kept saying how happy she was and that she was warm and well-fed. It was lovely to see her so alert, and I am sure that this is a consequence of the attention and care of all the staff. She was clean, smelt lovely,

and her room was bright and fresh. The staff are so kind, friendly and caring and the standard of cleanliness is first class. It is also a joy to see the pictures of activities and excursions that are posted on the Braeburn Facebook pages. Thank you to the whole team.

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review, Carrie.
I will pass these comments on to the team.

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Review from V H (Daughter of Resident) published on 31 March 2023
Submitted via Postal Card • Report

Overall Experience

Compassion and care from the start. The friendliness of staff is exceptional. We could not have asked for more.

Reply from Jane Lee, General Manager at Barchester Braeburn Lodge Care Home

Thank you so much for your kind words, they are greatly appreciated. I will pass your feedback on to the team.

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Review from Peter C (Husband of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience

Very good care and excellent food. The facilities are amazing and the carers are excellent. The activities are good, and very welcoming and good choice of food. Very efficient with communication with relatives residents and all staff involved. And I feel very welcome and looked after when I come in.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Braeburn Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from A J (Friend of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience

I visited an old friend whilst she was in the care home on a respite stay. It was clean, and the layout was very well thought out. On my visit, I saw a baking activity, which the residents were really enjoying. My friend is in the process of thinking about permanent care. I stayed and viewed my friend's

lunchtime meal which was chicken casserole and profiteroles for pudding. It looked very nice, and I was offered the chance to have a meal but declined; however, it really did look nice. The home has lots planned over Christmas, which I intend on coming back for.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Braeburn Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Penny T (Daughter of Resident) published on 28 July 2022
Submitted via Website • Report

Overall Experience

My mum has just had a week's respite. She lives with family at the moment, so we are looking to the future. When myself and my brother first visited, we both felt there was a lovely atmosphere, and the layout and rooms are all lovely. What speaks volumes is that the staff we met have been there a long

time and really care and were so lovely to Mum. The activities are great, and with the right encouragement, Mum did join in and enjoyed what she did. The food is all home cooked and delicious. Nothing is too much trouble. I also met some lovely residents who were all happy, and many have been there a few years. I would thoroughly recommend the manager and her team, and we will definitely be looking to take Mum back for respite and maybe permanent in the future.

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you so much for your kind words. I will pass these comments on to our dedicated team.

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Review from J A (Friend of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience

My experience of the care home is from visiting a resident who was there on a short term respite stay. They were very anxious about staying at the home, but the staff and management made them very comfortable and relaxed. All staff were very good with my friend, who lives with dementia and could be

hard at times due to his illness. Nothing was too much problem, and even offered me drinks when I visited. The activities on the day I visited were trailered well for the dementia community, there was a Pat dog, which my friend was very happy to see as he used to look after dogs years ago. I would highly recommend it to anybody looking for care and support. The manager and nurse on the day even joined in with an activity that was being held in their courtyard. Great interaction with the residents and a pleasure to see. My friend has booked again in October, so I will try and pop in again then.

Reply from Jane Lee, General Manager at Barchester Braeburn Lodge Care Home

Thank you so much for your kind words about the home and our team. We look forward to seeing you again.

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Review from Michael G (Son of Resident) published on 10 September 2021
Submitted via Website • Report

Overall Experience

I was always hesitant about having to place my mother in a care home, but circumstances dictated that we had reached a point when it became necessary for her safety and well being. We have been delighted by the standard of service and facilities at Braeburn Lodge. The staff are very friendly/helpful

and attentive, and nothing is too much trouble. Mum has settled in extremely well and has said that she doesn't want to move away from Braeburn as the staff are so kind to her. We would not hesitate to recommend this care home if you are thinking of placing a loved one into full-time care.

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you for your lovely review. I will pass these kind words onto the team.

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Review from N G (Friend of Resident) published on 10 September 2021
Submitted via Website • Report

Overall Experience

I was delighted to be able to finally visit my friend of many years recently, whom I had not been able to see in the Care Home for the past 18 months due to the Covid-19 lockdowns and restrictions. The staff on duty, including the Acting Manager and Deputy Manager, were really helpful in facilitating

the visit on the day, showing a genuine sensitivity and understanding of the importance of the visit to me and to my friend, and the need for some flexibility in the times of the visit to accommodate the distance I have to travel to the Care Home. I had initially encountered some difficulties with negotiating the current 'booking' system for arranging the visit, but was able to discuss these openly with the staff, and am absolutely confident that the issues raised will be/are being addressed.

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind words; I will pass these lovely comments onto the team.

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Review from Gillian D (Daughter of Resident) published on 6 August 2021
Submitted via Website • Report

Overall Experience

All staff at Braeburn Lodge, Managers, Administration staff, nurses, carers, cleaners, chefs, laundry and maintenance extended the most wonderful care to our Mum. Their professionalism, their care and the dignity, friendship and love they showed to her were exceptional. Staff were very supportive

to us as a family and their sensitivity and thoughtfulness was particularly valued by us in the last days of her life, which made a sad and difficult time both meaningful and a privilege to be part of. There is a resident-focused ethos at Braeburn Lodge and the team is led with great skill. It feels like a very happy place to work and this has a very positive impact on residents and their family and friends. We cannot thank them all enough for the kindness and care shown to our Mum.

Reply from Jane Lee, General Manager at Barchester Braeburn Lodge Care Home

Thank you very much for your kind words. I will pass these onto the team. We are thankful we had the opportunity to care for your lovely Mum.

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Review from Tony R (Friend of Resident) published on 20 May 2021
Submitted via Website • Report

Overall Experience

Very high standards of hygiene throughout. Very well organised and seems to run seamlessly. Staff are always friendly, accommodating and helpful which gives the home a lovely atmosphere. Would highly recommend.

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you such much for your lovely comments, these are greatly appreciated and I will pass these onto the team.

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