Barchester Braeburn Lodge Care Home

Braeburn Road, Deeping St James, Peterborough PE6 8GP
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9.7 97 Reviews
  • Barchester Braeburn Lodge Care Home, Peterborough
Barchester Braeburn Lodge Care Home is located on the borders of the countryside of both Cambridgeshire and Lincolnshire.

The home has been purpose-designed to provide quality residential and nursing care and also specialist dementia care in their Memory Lane Community. Care will be focused on individual needs and built upon relationships of trust.

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Care Provided by Barchester Braeburn Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jane Lee (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Braeburn Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,649

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Braeburn Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Braeburn Lodge Care Home Reviews (97)

Total of 97, showing 21-40
9.7

Barchester Braeburn Lodge Care Home has a Review Score of 9.7 (9.660) out of 10, based on 12 reviews in the last 2 years. Over all time Barchester Braeburn Lodge Care Home has 97 reviews.

Overall Experience

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Date Published

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Review from Victoria M (Daughter of Resident) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that I chose Braeburn Lodge for my mum’s residential care. The care staff and the admin staff have been fabulous in every way and they understand the anxiety of the relatives! I feel that I am welcome to call anytime with worries or questions. My mum is on the dementia floor and is able
to join in many activities with the other residents, visit the cafe, go out in the mini-bus and relax in the lovely garden. Her room is fabulous, she feels well cared for and regards the carers as her friends!

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you very much for your kind words. I will cascade this to the team.


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Review from K B (Granddaughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home was very welcoming and bright, with nice communal areas. The room was of a good size with a well laid out bathroom and nice patio area. The staff at Braeburn Lodge were fantastic very helpful, friendly and caring. Nothing seemed too much trouble. They were all amazing during the Covid-19 Pandemic.
Huge thank you to all at Braeburn Lodge.

Reply from Jane Lee, General Manager at Barchester Braeburn Lodge Care Home

Thank you so much for your kind words; they are greatly appreciated. I will pass your lovely comments onto the team.


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Review from N W (Granddaughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Braeburn Lodge are fantastic. They are helpful, friendly and polite. The home itself is welcoming and bright. It has lovely communal areas with well-organised entertainment. All the ground floor rooms have access to beautiful well-maintained garden space. We really cannot thank the staff
enough for everything they have done during the Coronavirus Pandemic.

Reply from Jane Lee, General Manager at Barchester Braeburn Lodge Care Home

Thank you so much for your kind words; they are greatly appreciated. I will pass your lovely comments onto the team.


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Review from J J (Wife of Resident) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident in Braeburn Lodge. During his brief stay, he became ill and was moved to the nursing wing. Sadly he died at the beginning of January 2021, but while he was in Braeburn Lodge he received excellent nursing care. The staff were kind and carried out all nursing procedures with
professional care and gentleness. He was kept comfortable at all times. The staff were always kind and considerate to me and always supportive.

Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you so much for your kind words, they are greatly appreciated. I will pass this on to the team.


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Review from R H (Daughter of Resident) published on 25 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and caring staff who were supportive to my Dad and us as a family.

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Review from L L (Son of Resident) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had a catastrophic stroke and unable to return home so we made the difficult decision for him to go into a nursing home as he needs 24/7 care. This home is great and dad is cared for in the best possible way, he is treated with the most utmost respect and dignity anyone could wish for. All the
nursing staff are great and very knowledgeable. The home itself is very modern, spacious and clean, the stigma of an old care home does not apply here. During Covid, we have still managed to visit dad following strict measures and we are very happy that the home is taking all the best precautions whilst still enabling visitors. I would have no hesitation in recommending this home to anyone who needs a lot of nursing care. 10/10.

Reply from Rebecca Hall, General Manager at Barchester Braeburn Lodge Care Home

Thank you very much for your kind words. I will pass the lovely comments to the Braeburn team.


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Review from Godfrey S (Resident) published on 22 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A good care home, general manager and staff. All needs are dealt with as soon as possible, along with complaints, etc.

Reply from Rebecca Hall, General Manager at Barchester Braeburn Lodge Care Home

Thank you very much for your kind review. I will pass your comments back to the team.


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Review from S E (Resident) assisted by family/friend published on 21 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful, I came in trepidation. Given warm welcome and have been amazed at the wonderful way in which the carers cared for me, so kind, nothing was too much trouble for them. Food was satisfactory but not the best.
1) As a diabetic, I found desserts could have been more varied.
2) Vegetables
often undercooked. But chef made me a delicious Birthday cake, I was so grateful. I am looking forward to returning.

Reply from Rebecca Hall, General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review. I will ensure I pass the comments back to the team.


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Review from J W (Daughter of Resident) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has lived at Braeburn Lodge Care Home, she has begun to live again.
The daily activities programme has provided fun and stimulation.
The food is outstanding and proves t be a daily highlight.
However the kindness, support, generosity and willingness of all staff to 'go the extra mile'
is what makes Mum's new care home a safe and supportive environment.
A unique place; a gem of a care home.

Reply from Rebecca Hall, General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review. I will ensure I pass the comments back to the team.


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Review from Doris S (Resident) assisted by family/friend published on 11 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Braeburn Lodge is very friendly and the staff is good. Nothing is too much trouble for them. I always enjoy my stay with them.

Reply from Rebecca Hall, General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review Doris, I will ensure I pass the comments back to the team, we look forward to your future stays with us.


Thanks
Becky


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Review from Paula S (Daughter of Resident) published on 12 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Braeburn Lodge and the staff are truly amazing. My mother moved here after 5 years in another care home. I knew straight away this was a good place for her to reside. I wish she had moved sooner. The nursing care is professional and compassionate and outstanding. I am really impressed by the communication
between the staff and myself. The home is clean and well maintained. I cannot comment on the activities as mum is not really involved as yet but the programme looks entertaining.

Reply from Rebecca Hall, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review. I will ensure I pass the comments back to the team.


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Review from Helen E (Granddaughter of Resident) published on 28 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly cannot fault the staff, they truly do an amazing job. The home is caring, clean and welcoming to both residents and family visiting. My Nanny was well looked after and happy which was a huge reassurance for the family. It’s not just a job for the staff working there, they care and do such
a fab job at making the residents feel loved and happy. Even at the end, the staff were sensitive and respectful, looking after Nanny and us, something I truly appreciate and won’t ever forget. I’m just pleased this is where Nanny got to stay, thank you for making it such a positive experience for her.

Reply from Rebecca Hall, General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review, I will pass your comments back to the team!


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Review from Christine G (Daughter of Resident) published on 28 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You now have an amazing team of staff who give a high standard of care to each resident, treating everyone with compassion and dignity. We would highly recommend this care home. The staff go out of their way to provide the personal care that is needed and also to their families. We couldn’t wish for
better care for my mum in her final stages of life. We will be coming back to see you all.

Reply from Rebecca Hall, General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review, I will pass your comments back to the team!


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Review from J N (Friend of Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There appears to be a relaxed, calm atmosphere. The staff are friendly, helpful and very welcoming. My friend is on good terms with the carers. I visited on a Saturday and there were not any activities whilst I was there.

Reply from Rebecca Hall, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review, I will pass your comments back to the team!


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Review from Christine H (Friend of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt welcomed. All the staff were very friendly and helpful.
The meal I was given was of a high standard and I enjoyed it.

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Review from Allen H (Friend of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff friendly. It is very clean. Make you feel at ease. All the staff are helpful. They go out of their way to help.

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Review from L O (Regular Volunteer) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On entering Braeburn Lodge there is a feeling of brightness and activity (and a welcome from the receptionist). My fortnightly visits over 2 1/2 years have included speaking with residents in their rooms. I have been able to notice staff dealing with residents politely and appropriately and observed
various ways in which residents interests may be gained (celebration of special days, outings etc). Only occasionally have I heard any complaint about the resident having to wait for attention and this has not been in the recent past.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review and thank you for your ongoing support!


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Review from Teresa M (Daughter of Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving our mother into Braeburn Lodge we have seen a vast improvement in both her health and state of mind.
She had had two very difficult years trying to cope with my father who had Dementia and the loss of her eldest along with her own problems.
She now smiles again.
She has made friends
with residents and has several BFFs and has a bond with some of the carers that is unbreakable.
There have been a few minor problems but they have been easily rectified.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thank you for your review. I will pass it to all of the team!


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Review from A R (Relative of Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, very friendly, helpful and knowledgeable.

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Review from Joyce S (Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience here has been very good. I find the staff (carers, nursing staff, household and kitchen staff), committed in their work and willing to go beyond their duty to help.
The manager is approachable and we are treated with sensitivity to our needs.

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Current Review Score: 9.7 (9.660)

Overview of Review Score

The Review Score of 9.7 (9.660) out of 10 for Barchester Braeburn Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.743 for Barchester Braeburn Lodge Care Home is calculated as follows: ( (114 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 144 Ratings = 4.743

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Barchester Braeburn Lodge Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (9)

Jane

Jane Lee

Job Title: General Manager

Joined: 2014

Hello, my name is Jane Lee and I am the General Manager of Braeburn Lodge.


I am delighted to have been promoted to the role of General Manager at Braeburn Lodge. I have been working in different roles since the home opened in 2014 and more recently as the Deputy Manager and then as Acting General Manager. I am looking forward to supporting the team to deliver the very best care and life enrichment to all our residents.


We have built a very strong community engagement team at the home and have fantastic local support which has enabled the home to establish robust community connections.


Braeburn Lodge is a beautiful home with a kind and friendly staff team. We are looking forward to welcoming new residents and visitors to the home so they can experience a warm and friendly welcome.


Suzanne

Suzanne Reynolds

Job Title: Deputy Manager

Joined: 2017

Hi, I am Suzanne and I am the Deputy Manager. Please feel free to come and say hi to me.


Francesca

Francesca Marini

Job Title: Home Administrator

Joined: 2023

I joined Braeburn Lodge in October 2023 with over 6 years of experience as an administrator. My journey in the care industry started at the age of 16, having worked in domiciliary care, nursing homes and care homes.


Karen

Karen Stratton

Job Title: Clinical Lead

Joined: 2018

Hi, my name is Karen and I am the clinical lead at Braeburn Lodge. I am a level 1 registered nurse and I also have an ENB teaching qualification. I have always worked in the health and social care sector since qualifying as a nurse. I have held varied positions during my career, including Senior Nurse, Registered Manager and most recently, Clinical Lead. I have worked for Barchester since 2018.


Jane

Jane Prentice

Job Title: Lead Nurse

Joined: 2015

I have worked at Braeburn Lodge since it opened!


Ewa

Ewa Chmiel

Job Title: Nurse

Joined: 2015

I joined Braeburn Lodge in 2015 when it opened.


I am an RGN and have over 7 years of experience working in a hospital. I have recently returned to nursing after taking a break when I had my son.


Phill

Phill Reeves

Job Title: Head of Maintenance

Joined: 2021

Hi, I'm Phil. I'm the head of maintenance at Braeburn Lodge.


Marcin

Marcin Szpak

Job Title: Head Chef

Joined: 2021

I joined Barchester in 2021 and came to work at Braeburn Lodge in February 2023. With over 10 years of experience in cooking, I have come to appreciate many different cuisines and, enjoy cooking dishes from around the world. My wife and kids very much enjoy my salmon and baby spinach carbonara.


Jade

Jade Young

Job Title: Activity Coordinator

Joined: 2017

I have been working in Braeburn Lodge since 2017, I started my journey as a carer team leader on nights. My passion has always been in care, to be able to assist the residents and enhance their quality of life. I have now joined the activity team as a coordinator and take pride in providing high-quality activities.