Barchester Braeburn Lodge Care Home

Braeburn Road, Deeping St James, Peterborough PE6 8GP
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9.7 97 Reviews
  • Barchester Braeburn Lodge Care Home, Peterborough
Barchester Braeburn Lodge Care Home is located on the borders of the countryside of both Cambridgeshire and Lincolnshire.

The home has been purpose-designed to provide quality residential and nursing care and also specialist dementia care in their Memory Lane Community. Care will be focused on individual needs and built upon relationships of trust.

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Care Provided by Barchester Braeburn Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jane Lee (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Braeburn Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,649

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Braeburn Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Braeburn Lodge Care Home Reviews (97)

Total of 97, showing 41-60
9.7

Barchester Braeburn Lodge Care Home has a Review Score of 9.7 (9.660) out of 10, based on 12 reviews in the last 2 years. Over all time Barchester Braeburn Lodge Care Home has 97 reviews.

Overall Experience

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Date Published

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Review from David G (Brother-in-law of Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care has been excellent and my sister-in-law would not be here if she had not come into this home.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review! I will pass your feedback to the team!


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Review from Barbara (Daughter-in-law of Resident) published on 17 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Braeburn Lodge are friendly and caring, the majority of them go the extra mile in their care to make sure my Mother-in-law and other residents have well looked after. This includes the Home Manager, Reception and Office staff, Kitchen Staff, Activity Staff, the Unit Manager, Senior
Carers, Carers, Cleaners, Gardener and Maintenance staff. I hope I have not left anyone out.
The staff appear happier in their work since the arrival of the new Manager and when we visit it feels like one happy and loving family which is great.
I know that if my Mother-in-law feels poorly or has a fall that she is in good hands and that the staff on duty will contact us and call for any medical services required.
The meals are very varied and the food of good quality and well cooked. My Mother-in-law continues to put on weight with the three good meals a day plus snacks in between and thoroughly enjoys the food.
The fixtures and fittings are of good quality and well maintained.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thank you for taking time to complete this review. It is a pleasure to pass reviews like this onto all the staff!


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Review from Luke S (Son of Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father always appears comfortable and happy. My only frustration is that communication between all staff is very lapse.
There is no proper handover and I keep having to address the same queries with individual staff.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thank you for taking your time to review Braeburn Lodge- Look forward to meeting you in the future!


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Review from Angela G (Daughter of Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Braeburn since it opened in 2015 and I have been totally happy with her care.
The staff are lovely and have looked after my mum in every possible way. I find it great to know my mum is so well cared for.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thank you for your review- very kind!


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Review from Sidney H (Son-in-law of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very supportive and friendly.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind response.


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Review from Fraser R (Nephew of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care team are all very welcoming and outstanding in their positive attitude to provide the best care for the residents.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thanks for your great review! Look forward to seeing you all again!


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Review from Claire H (Daughter of Resident) published on 10 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited residents in many care homes in the area, I was really impressed by Braeburn Lodge. All of my mothers' visitors are saying that they would like to book a place here!
Mum has been here for nearly two weeks and says that she has already become very fond of some of her carers and that all
of them are very kind to her. The manager has been extremely supportive and helpful.
The home offers all sorts of activities (which may not be applicable to mum) and lovely seating areas - not just one lounge with a television on all the time.
The home is very clean and attractive, the rooms are light and spacious with many having a door to a patio area. This has been simply wonderful for mum as she loves being able to look out into the attractive garden and watch the birds and squirrels. She says that the food is excellent as well.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thanks for your great review. I have passed your kind words to our team through our daily meeting- they are all very appreciative of your feedback and recognition of their hard work. Please continue to liaise with myself and the team and we will support you in the best way we can!


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Review from Philip M (Nephew of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean home with extremely friendly staff.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thankyou for your review! Brilliant feedback which I will pass to all staff!


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Review from Stuart P (Son of Resident) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have experienced other care homes with my mother. She spent the last 5 years of her life in care, so from a personal perspective I can measure how Braeburn equates against other homes. Overall, it fairs well against competitors. It is not the absolute best, but, believe me, there are far worse homes
in operation. Braeburn is a well equipped new home that strives to give residents a comfortable life. The staff and carers work hard to provide help and assistance. There are little areas where improvement would be useful but on the whole, a good care home.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thank you for your honest review. Please continue to liaise with myself and the team!


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Review from G C (Son of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Barchester Braeburn Lodge are always receptive to any requests in connection with my father's care. They frequently drop what they are doing when requested to attend to his needs and are flexible at all times with a smile. The facilities and surroundings are homely, do not smell and there are
a variety of pleasant rooms. Food too is excellent and activity staff do their best to provide active stimulation and outings.

Reply from Jack Titterton, General Manager at Barchester Braeburn Lodge Care Home

Thanks for your kind review. Please continue to liaise with management and we will continue to do our best to support all residents in the best way possible. I will pass your kind feedback to all staff. Thanks again.


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Review from Z F (Daughter of Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Braeburn Lodge has exceeded my expectations. The level of care for my mother has been excellent. The staff are proactive in supporting all aspects of my mum's life from activities provided to medical needs. The care home itself has a community feel and is a positive environment. The home is clean, well
designed and beautifully decorated and furnished. The staff are respectful and the management approachable responding quickly to any questions or concerns.

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Review from C F (Daughter of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent!
Staff caring, pleasant, patient.
The manager couldn't be more helpful.
Food fantastic.
My 9-year-old granddaughter asked if she could book her place for when she is the age of her great-grandma - 95!

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Review from S L (Wife of Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In January 2018 my husband who already had advancing Alzheimer's dementia suffered a stroke which robbed him of most of his other faculties. It was necessary to find him a nursing place for his discharge from hospital.
The staff at Braeburn Lodge responded swiftly and efficiently and he is well settled.
He is cared for at all times with professional and kindly care and I am very happy for him to be there. He has a lovely room and the home is always clean and tidy and comfortable.

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Review from R C (Son of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff in this care home always show the appropriate level of respect which is very important for vulnerable residents. Care has been excellent both at a residential and a nursing level.

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Review from Geoffrey S (Brother of Resident) published on 8 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident since January 2016 and we have (my wife and I) always been happy with the care and support provided at Braeburn Lodge. In the past, we always felt the care and facilities were good.


However, since the new manager, she has taken the home upwards, to another level of care,

compassion and support. My sister's condition has deteriorated considerabley but the care and support provided is exemplary and we can only say "Thank You Braeburn".

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Review from C M (Son of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care that Mum has been given since moving into the dementia unit at Braeburn Lodge. Our first visit convinced us that she would be safe, comfortable and well looked after. Mum is treated as an individual but also encouraged to interact with the staff and other residents. She has been
out in the mini-bus on several trips and has been promised she can do activities she used to enjoy ie. gardening when the weather improves. Life has not stopped because Mum has dementia and is in a care home. The rooms are clean, the food is good and the staff really do care. I would recommend Braeburn Lodge to anybody.

Reply from Daniela Phillips, General Manager at Barchester Braeburn Lodge Care Home

Dear C M, many thanks for your amazing comments and the praise.
It gives us a lot of motivation.


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Review from Bryan B (Son of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good at looking after my mum.

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Review from Jan V (Daughter of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The initial meeting with the manager was very positive and put us as a family at ease knowing Mum would be very well looked after. Her first 6 weeks here we are very happy at the care she is receiving. The staff are very friendly and has given us peace of mind that Mum will be well looked after.

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Review from M H (Sister of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care in the home is very good and all the carers work very hard. All the carers are patient and kind, but there is a shortage. The home provides different activities each day and residents can choose whether or not to join in. A lot of people come in to entertain residents, including children. There
are nice gardens to walk around in - when it is fine.

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Review from Kenneth M (Respite Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One often dreams of living in paradise and that is what it was for my stay at Braeburn Lodge. One is cared for by angels who show kindness, tenderness and caring while still having a lovely sense of humour. The camaraderie between the angels was brilliant. I enjoyed the various types of entertainments
and activities. The food was great. Needless to say, I will be visiting again.

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Current Review Score: 9.7 (9.660)

Overview of Review Score

The Review Score of 9.7 (9.660) out of 10 for Barchester Braeburn Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.743 for Barchester Braeburn Lodge Care Home is calculated as follows: ( (114 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 144 Ratings = 4.743

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Barchester Braeburn Lodge Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (9)

Jane

Jane Lee

Job Title: General Manager

Joined: 2014

Hello, my name is Jane Lee and I am the General Manager of Braeburn Lodge.


I am delighted to have been promoted to the role of General Manager at Braeburn Lodge. I have been working in different roles since the home opened in 2014 and more recently as the Deputy Manager and then as Acting General Manager. I am looking forward to supporting the team to deliver the very best care and life enrichment to all our residents.


We have built a very strong community engagement team at the home and have fantastic local support which has enabled the home to establish robust community connections.


Braeburn Lodge is a beautiful home with a kind and friendly staff team. We are looking forward to welcoming new residents and visitors to the home so they can experience a warm and friendly welcome.


Suzanne

Suzanne Reynolds

Job Title: Deputy Manager

Joined: 2017

Hi, I am Suzanne and I am the Deputy Manager. Please feel free to come and say hi to me.


Francesca

Francesca Marini

Job Title: Home Administrator

Joined: 2023

I joined Braeburn Lodge in October 2023 with over 6 years of experience as an administrator. My journey in the care industry started at the age of 16, having worked in domiciliary care, nursing homes and care homes.


Karen

Karen Stratton

Job Title: Clinical Lead

Joined: 2018

Hi, my name is Karen and I am the clinical lead at Braeburn Lodge. I am a level 1 registered nurse and I also have an ENB teaching qualification. I have always worked in the health and social care sector since qualifying as a nurse. I have held varied positions during my career, including Senior Nurse, Registered Manager and most recently, Clinical Lead. I have worked for Barchester since 2018.


Jane

Jane Prentice

Job Title: Lead Nurse

Joined: 2015

I have worked at Braeburn Lodge since it opened!


Ewa

Ewa Chmiel

Job Title: Nurse

Joined: 2015

I joined Braeburn Lodge in 2015 when it opened.


I am an RGN and have over 7 years of experience working in a hospital. I have recently returned to nursing after taking a break when I had my son.


Phill

Phill Reeves

Job Title: Head of Maintenance

Joined: 2021

Hi, I'm Phil. I'm the head of maintenance at Braeburn Lodge.


Marcin

Marcin Szpak

Job Title: Head Chef

Joined: 2021

I joined Barchester in 2021 and came to work at Braeburn Lodge in February 2023. With over 10 years of experience in cooking, I have come to appreciate many different cuisines and, enjoy cooking dishes from around the world. My wife and kids very much enjoy my salmon and baby spinach carbonara.


Jade

Jade Young

Job Title: Activity Coordinator

Joined: 2017

I have been working in Braeburn Lodge since 2017, I started my journey as a carer team leader on nights. My passion has always been in care, to be able to assist the residents and enhance their quality of life. I have now joined the activity team as a coordinator and take pride in providing high-quality activities.