What types of Care is Green Tree Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Green Tree Court provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Green Tree Court?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Green Tree Court to the centre of Exeter?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Green Tree Court care home, 81 Harrington Lane, Exeter, Devon EX4 8NS

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Review from Marcel H (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience

I would like to extend my deepest gratitude for the exceptional care and support provided to my parents during their time at Green Tree Court. As their only child living abroad, it has been a great comfort to know they were in such compassionate and capable hands.
The kindness and dedication demonstrated

by all the staff has been truly remarkable. The respect, dignity, and love with which my father was treated until his passing have left an indelible mark on my family. Your team's commitment to his comfort and well-being was a source of great solace during a difficult time.
The genuine sense of community within Green Tree Court has profoundly impacted my mother, who continues to thrive under your care. The thoughtful activities and social interactions organized by your team have significantly enhanced her quality of life, providing her with joy and companionship.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Dear Marcel,
Thank you for your positive feedback. I will share this with all the team. I am glad that we have been able to support you and your family. We try our hardest to ensure we provide individually tailored care that also involves family. It's our pleasure to have looked after your mother and your father who certainly kept us amused!

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Review from T W (Daughter of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience

On first walking through the door, we as a family knew it was the right place for our dear mum.
All of the staff are so natural, friendly, helpful and above all else professional, but in an easy caring way. Humour plays a large part in the day-to-day environment, which is wonderful.
Mum has settled

in really well and enjoys the social activities provided, especially the various singers that come every week to entertain and encourage the residents to join in. Who would have thought Mum at 94 would join in the Green Tree Court Choir!
As a family we could not have hoped for a better environment for Mum to enjoy her later years. Mum loves her room, which is homely, with all her photos etc but it is also practical for her needs at this stage in life.
Thank you everyone at Green Tree Court.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Thank you for your great feedback. I will share this with all the team. We recognise that all our residents and families are different and we try our best to put our person-centred care into practice from day one. I am glad that we could support you and give your family this reassurance. Once again, thank you for your support.

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Review from Vicki P (Daughter of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience

Mum moved to Green Tree Court in November 2023, having spent 11 months in another care home, where she was very unhappy. The change in Mum since moving is wonderful to see, she is much happier and more settled. The staff are amazing, and it really feels like a family. It has also meant that I am much

more relaxed as I know Mum is being so well cared for.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Thank you so much for your kind words. It's a real pleasure for us to care for your Mum. We are one big family and very happy you feel a part of that. I will share your lovely words with all the team.

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Review from Devi S (Daughter of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience

I have a 93-year-old mum who is lucky to be living under the care of the Green Tree Court family for the last two years.
She arrived at Green Tree Court underweight with various acute medical conditions. We were preparing for the inevitable!
The Green Tree Court family/team has made a positive impact

on her life. She has been treated with respect, love, and care by every member of staff. I believe this is as a result of the the model that is in place by the Care Manager and their ability to recruit train and retain quality staff members across the organisation. The staff are friendly, approachable, and empathetic and communicate well across the teams to ensure that Mum gets the best quality of care and love both physically, mentally, and emotionally.
This model of care through continuous improvements at Green Tree Court, should be replicated across the Care sector and afforded to everyone in their time of need.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Thank you so much for such a wonderful review, We absolutely love having your Mum with us, she is a big part of our Green Tree Court family. We all feel very privileged to be entrusted with the care of our residents. Your appreciation means a lot to us and I will pass on these lovely comments to the rest of the team.

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Review from Erica C (Daughter of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience

My mum is here for end-of-life care and both my mum and me (her daughter) and her partner have been treated with nothing but dignity and respect. Nothing is too much for them and the carers and nurses are always putting my mum's interests first. Even though Mum is sleeping now they talk to her every

time they check on her and they tell her everything they are doing.
The hospitality and catering staff are out of this world. They don't just do the food and drink they chat to family and residents and they make sure you're ok.
Nothing is too much trouble for anyone here and I can't single out anyone's job roles as being any better than another. I have felt listened to when needed and comforted during the turbulent hours.
I had huge concerns about a home as nothing was ever going to be good enough for my mum, but I eat my words; it's lovely here. Thank you, Green Tree, for making these final moments bearable.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Thank you so much for taking the time to write such a wonderful review of Green Tree Court. Your comment regarding our staff is really appreciated. We are very proud of our team, who I know will be delighted when I share this feedback with them. It is a big and hard decision for people when choosing a care home, and a real honour to be entrusted with caring for someone's relative. Once again, thank you so much for your kind words.

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Review from Robin L (Son of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience

My mother was admitted to Green Tree Court for palliative care and I must unreservedly thank the staff and management for their care and professionalism in making her last few weeks as comfortable and dignified as possible. Also, the level of kindness and hospitality towards her family and loved ones

was truly humbling and we are eternally grateful for the support we received in that most difficult of times.

Reply from Amanda Jackson, Admin at Green Tree Court

Thank you for your very kind words. It was an honour to care for her. We are very proud of the team here and will pass these comments on to them. Getting to know you and your family also meant a great deal to us, and we are pleased that we were able to support you all during this most difficult time.

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Review from Rachel W (Daughter of Resident) published on 13 July 2023
Submitted via Website • Report

Overall Experience

Cannot fault anything about Green Tree Court. Every single member of the team has kindness and care at an unbelievable level. Not only is our mum cared for so incredibly well, we are also cared for and supported with what is a difficult and often challenging situation.

Reply from Amanda Jackson, Admin at Green Tree Court

Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
The care and well-being of every resident is our number one priority and it is rewarding to have such lovely comments.

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Review from S W (Daughter of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience

My mother became a resident at Green Tree Court 10 months ago and it took no time at all for her to settle into the home. The home is very comfortable and has a relaxed environment. The staff on reception and in admin are always welcoming and helpful.
The Activities Coordinator is very skilled and

the daily activities are stimulating and diverse on Willow. The nursing staff provide very good care and the communication is good between staff and families. The home is kept very clean and the food is excellent and beautifully presented.
I would recommend Green Tree Court to anyone.

Reply from Amanda Jackson, Admin at Green Tree Court

Thank you so much for your lovely feedback.
It's a real privilege to care for your mother, she really is a wonderful part of our Green Tree community.
We really appreciate your thoughts and comments and will feedback to our team.

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Review from Vicky H (Wife of Resident) published on 4 July 2023
Submitted via Website • Report

Overall Experience

The staff are super friendly, kind and patient.
The reception staff are quite exceptional in making visitors feel welcome.
My husband is almost always shaved, showered and well dressed.
He is often not an easy patient, but the carers work tirelessly to keep him happy, calm and comfortable.
The food

is marvellous, and the catering staff couldn’t be more accommodating.
Really, I can think of very little that could be improved.
I am so grateful that my husband is at Green Tree Court nursing home.

Reply from Amanda Jackson, Admin at Green Tree Court

Thank you so much for your lovely comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.

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Review from Louise D (Daughter of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience

My mum was lucky enough to be able to live under the care of Green Tree Court for the last 2 years. She became part of their big family and was loved and cared for better than I could have ever imagined. My mum had dementia and was in another home previously that didn't really cater for this. It

was totally different here as they always encouraged her to be out of her room and join in whenever possible. They had wonderful, regular activities and events and it brought her smile back again. The last couple of months were particularly hard as she could no longer get out of bed, but the staff were so loving that she was hardly ever left alone. I would often go in and someone was sitting with her, massaging cream into her hands and feet or just talking to her, even when she couldn't respond. All the staff were amazing from the time you walked in the door and the food was well thought out and delicious. The best thing of all was mum was happy there. What more could I ask for!

Reply from Amanda Jackson, Admin at Green Tree Court

Thank you so much for your lovely comments. It was an honour to care for her. We are very proud of the team here and will pass these comments on to them. Getting to know you and your family also meant a great deal to us and we hope you will stay in touch in the future.

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Review from David S (Son of Resident) published on 26 May 2023
Submitted via Website • Report

Overall Experience

My father was treated with the utmost respect, dignity and kindness in his last couple of months. The facilities are amazing and the staff couldn't be nicer. The rooms are spotlessly clean. The activities are fantastic and when my father could not join in the activities, organisers would go to his room

and read poetry to him.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Thank you ever so much for taking the time to write this; it is a true privilege and an honour to share those final precious months with people. We treasure your feedback and I will share it with the team.

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Review from Patricia C (Wife of Resident) published on 21 May 2023
Submitted via Website • Report

Overall Experience

My husband arrived at Green Tree Court on the 24th of April 2022, having been in the hospital for three weeks.
He was almost two stone underweight and unable to walk, in a matter of weeks he had put on weight and walking independently with the use of a walking frame. I was immensely relieved to hear

that my husband would be able to stay at this wonderful care home permanently.
My husband has vascular dementia and type 1 diabetes. The care he has received this last year has been exemplary. Treated with love and kindness, and above all great patience, he has become contented and has thrived in this wonderful environment. He regards all at Green Tree Court as his friends, to him they are much more than nurses or carers and for this, I will be eternally grateful.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

A sincere thank you for your kind words and feedback. Keeping our residents at the heart of everything we do is our priority here at Green Tree Court and it warms our hearts to reflect on the positive experience had by both yourself and your husband, during such a difficult time. Such experiences make us immensely proud of the Green Tree Community and we feel privileged to consider yourself and your husband part of that community.

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Review from Madeana F (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience

My father was in Green Tree Court, the staff and home were excellent in every way possible. Nothing was ever too much trouble. They were always up for a good banter with dad which he loved. I would certainly recommend Green Tree Court to anyone.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Dear Madeana,
Thank you so much for your feedback, it's always good for us to know that our residents and relatives are happy and enjoy Green Tree Court.
I will share your words with our team and they will be very pleased to know that all their efforts are appreciated.
It was our pleasure to look after your lovely father and meet you.

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Review from Nikki C (Daughter of Resident) published on 29 August 2022
Submitted via Website • Report

Overall Experience

I could not have wished for better nursing care for my mum during her recent stay at Green Tree Court. The room was beautiful and was just like home from home. All of the staff treated mum with dignity and tender loving care and nothing was too much trouble. They not only looked after mum, but they

also looked after the wider family to ensure we were doing ok too. I was anxious about choosing a nursing home for my mum, ensuring it was the right home for her needs. I am so glad that it was Green Tree Court where she spent her last days, and I would have no hesitation in recommending this facility to anyone else. The care she received was superb.

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Review from Denise P (Cousin of Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience

The staff and management are informed, professional and caring. My cousin settled much quicker and easier than expected, thanks to the staff and the activities.

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Review from Frederick P (Brother of Resident) published on 1 October 2018
Submitted via Website • Report

Overall Experience

My sister received tender loving care from all the staff at the home during the last weeks of her life. During the day and at night there were regular visits to my sister's room to ascertain her needs. During my visit to the home, emphasis was made that I and my family also needed to be looked after.

Unfortunately, my sister passed away when my family was absent, but it gave us great comfort that a member of the home staff was with her holding her hand.
When we returned the day after her passing to collect my sister's belongings the staff were very concerned about our welfare to ensure we were OK.
I was concerned before my sister's admittance whether she would get the care she needed, but I need not have worried as it was magnificent.

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Review from Olivia H (Goddaughter of Resident) published on 17 May 2018
Submitted via Website • Report

Overall Experience

Beautiful home which has quality written all over it. The staff are wonderful and take the time to help whatever you need. The food is amazing and way beyond anything I have experienced in any other homes. Feels like a home away from home.

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Review from Caya (Daughter of Resident) published on 30 October 2015
Submitted via Website • Report

Overall Experience

I will be eternally grateful to the staff at Green Tree Court for making my mothers life so interesting and comfortable. When she arrived she was depressed and hardly eating or drinking. She had not settled in a previous home. Green Tree Court has now got her on a course of less medication but the

right medication. Their activities coordinator is dedicated, intelligent and kind. The staff are attentive but not patronising. In the past I have found that so called 'care plans' look good on paper but bear no relationship to the care that is actually given. Green Tree Court develop a care plan and act upon it. The staff communicate with each other about mums care needs, and they communicate with her. She has improved enormously, and is developing new skills with the activities she takes part in. Discussion groups, quizzes, scrabble, crosswords, art, talks, films. She feels safe and secure. The food is delicious. The menu choices always make me feel hungry. It is like a 5 star hotel.

Mum has been there for 3 months and the service we have had has been faultless. Being a new building, the rooms are large and purpose built. Everything is fresh, airy and spotlessly clean.

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Review from Elizabeth W (Resident) published on 20 August 2015
Submitted via Postal Card • Report

Overall Experience

The home is excellent. Can a bit busy at times. The food is great.

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Review from Millie W (Granddaughter of Resident) published on 19 August 2015
Submitted via Website • Report

Overall Experience

My relative had a long stay in hospital before arriving at Green Tree Court, we wanted to find somewhere relaxing and homely for her to live, as it wasn't possible for many reasons for her to return home. We visited Green Tree Court and met with staff there who were kind, compassionate and knowledgeable.

We really liked the lay out at Green Tree, which is modern, spacious and very clean. Residents can have their own furniture and items in their room however, if they wish.

My relative has made such a good recovery since being at Green Tree, she is more confident and I know she is very well looked after there, which is such peace of mind. When we visit, we can book in for a meal at Green Tree, which is important to us, as my relative was always a real hostess and this is a good way for us to spend quality time with her, and the food really is delicious! They have a slide and climbing frame in the garden for children to play on, which is also helpful when we visit. I feel Green Tree is a luxury care home of very high standards, and I have been very impressed with the care received.

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Meet the Team (10)

Helen Rushton

Job Title: Home Director

Joined: 2015

I have been privileged to have been the Home Director/Registered Manager at Green Tree Court since 2015 and I’m responsible for all aspects of the day to day running of the home. As a Registered General Nurse, I have over 30 years’ experience in the care home sector at all levels, including Home Manager, Operations Manager, Regional Manager, and National Consultant. I also hold several qualifications in business, management , clinical, and dementia care.

I was born and bred in the local area where I live with my family and I’m passionate about the aims and ethos of Green Tree Court and all it stands for. I am incredibly proud of the team here and it is a credit to them all that we were honoured to be crowned “Care Home of the Year” at the National Care Awards in 2018. I always endeavour to provide the best of everything to all of our residents and support those around them. Together, we are one big Green Tree Court family that always has a warm welcome!

Sarah Cundall

Job Title: Deputy Manager

Joined: 2015

I'm an experienced registered general nurse and I've worked in the care home sector for a number of years as a Staff Nurse, Head of Care, and Home Deputy. My previous experience includes Minor Injuries & Elderly care at Okehampton community hospital, theatre work at The Nuffield, Oxford Radcliffe Infirmary, and King Faisal Hospital in Saudi Arabia.

I have worked at Green Tree Court since 2015 and my role is to support Helen, our Home Director, with the management of the home. There's a particular emphasis on clinical nursing leadership which ensures that an excellent standard of resident care is set, delivered, and maintained at all times. I also take responsibility for the safeguarding of adults and follow the home’s whistleblowing policy as required.

I deputize for Helen in her absence, am responsible for the fabric and running of the home, ensure that there are sufficient staff to carry out all duties, and make sure that the home continues to provide a safe and secure environment for both residents and team members.

Amanda Jackson

Job Title: Home Administrator

Joined: 2020

Hello my name is Amanda Jackson and I'm the Home Administrator at Green Tree Court. I'm responsible for the office and reception team and all the financial and HR aspects of the home and have worked here since 2020.

I previously owned hair and beauty salons for 14 years and gained extensive experience since then as a PA and Home Administrator. I moved to Devon from the Cotswolds two years ago with my family, as I met my husband when we were working on cruise ships and we wanted to be near the sea again. I have three children and a very excitable labradoodle called Stanley. I spend my weekends at the beach paddleboarding and kayaking with my family.

I love working at Green Tree Court as everyday is different, we are all one big enthusiastic team with the same goal.

Tim Ware

Job Title: Head Chef

Joined: 2014

I studied at Exeter Catering College for 2 years whilst working weekends at Michael Cains at the Royal Clarence Hotel. On leaving college, I worked full-time and gained a wealth of experience working on all sections from starters through to pastry. After five years, I moved to Shropshire to the 5 AA Star Albrighton Hall Hotel as Sous Chef and helped the team gain 3 AA Rosettes.

After two years, I moved back to Devon to take CDP at the Jack in the Green Restaurant and moved from there when offered the Head Chef position at The Diggers Rest, a gastro pub in Devon. Four years later, I took a position at Green Tree Court as a Sous Chef and in 2015 I got promoted to Head Chef.

In 2016, I won the National Care Chef of the Year and in 2020 I won NACC Chef of the Year. At Green Tree Court, we strive to give our residents an exceptional culinary experience with every meal they sit down to enjoy. We pride ourselves on using fresh seasonal produce sourced by local suppliers. We are passionate about our residents receiving the very best.

I love my job. It gives me satisfaction working in a care home as you see residents change physically and mentally through the food and care they receive, it can be life changing for them. Working at Green Tree Court feels like being in one big family and there is always something to look forward to each day.

Jess Birks

Job Title: Activity Coordinator

Joined: 2021

My name is Jess and I'm the Activities Coordinator here at Green Tree Court, working alongside our Activities Assistant Jodie. I've been here since December 2021 and have loved becoming part of the Green Tree family.

I've always had a passion for helping others and inspiring positive health and wellbeing, both physically and mentally. After gaining my BSc in Psychology and MSc in Public Health and Nutrition, I held a similar Activities Coordinator post nearly 6 years ago. Since then, I have worked in various settings as a Health and Wellbeing Coach and Practitioner, including within the NHS, which has only strengthened my love of helping people.

To now be working back in a care home environment is a privilege, particularly one that prides itself on delivering the quality of care I have witnessed since working here. I know the term person-centered care can often be overused, but I feel this best describes the ethos of the home. I love being part of a team that truly puts the residents and their needs at the heart of everything it does. This is reflected in the approach Jodie and I are able to take and the variety of activities we can offer; seeing the positive impact this can have to someone's wellbeing is always so rewarding and something I enjoy most about the role.

Peter Ajayi

Job Title: Physiotherapist

Joined: 2014

My name is Peter and I'm the Physiotherapist here at Green Tree Court. I have a masters degree in rehabilitation (MSc Rehabilitation) from Oxford Brookes University and have been working at Green Tree Court since 2014.

The therapy team support our residents/clients in achieving their rehabilitation goals. We have worked alongside both of our short and long respite clients to help them to return back to their own homes. At the same time, we continue to optimise the functional abilities, physical abilities, quality of life and wellbeing of the residents who have chosen Green Tree Court as their new home.

I feel happy at Green Tree Court as I'm surrounded with a team full of enthusiasm. Green Tree Court provides the perfect enriched environment for our residents to "show off" their hidden potential, and that's why I love it here.

Susie Wilford

Job Title: Occupational Therapist

Joined: 2023

My name is Susie and I am the Occupational Therapist here at Green Tree Court. I work alongside Peter, our Physiotherapist, Tanya, our Therapy Assistant and the wider Green Tree Court team. I have a first class honours degree in Occupational Therapy and joined the team at Green Tree Court in February 2023.

My background as an occupational therapist has been with adults of all ages, specialising in brain injury, rehabilitation and disability management. So I truly recognise the elements of care that are needed to enhance and maintain a resident/client’s quality of life as they make Green Tree Court their new home. I am passionate about supporting our residents/clients to have improved health and wellbeing through engagement in occupations and activities of their choosing. Incorporating any rehabilitation goals into these makes our approach client centred, functional and fun.

Green Tree Court has an ethos that time has no boundaries and I feel privileged to work in a place that adopts this philosophy. Knowing that I can give residents/clients the time that they need is truly client-centered and wonderful. In addition, since I started working here I can already see the excellent teamwork approach of which I am proud to be part of.

Claire Kellaway

Job Title: Office Manager

Joined: 2015

I'm Claire Kellaway, the Office Manager at Green Tree Court. I've worked here since 2015, starting firstly as a healthcare assistant then moving into the office team. This was a big change at first but I love that I can still spend time with the residents and their families whom I get to know very well.

I've got a passion for dogs and I have a border collie called Max who I've often brought into work ever since he was a puppy. The residents are very fond of him! I've lived in Devon for 25 years after moving around a lot when I was younger due to my dad being in the forces. I love working here as I feel like I have an extended family.

Susan Corby

Job Title: Senior Host

Joined: 2018

My name is Sue and I've been part of the team at Green Tree Court since 2017. Previous to that, I spent 13 years working in hotel management. My role is to lead and guide the host team and help serve the residents their meals and drinks, ensuring that their needs are met while providing a 5-star service.

I love chatting with our residents, getting to know them, and hearing about their lives. They are like extended family to me. I have also raised 10 children , three of whom are working here at Green Tree Court! In 2019 I was awarded the Green Tree Court "Above and Beyond" award, but I aim to do this every day as I love my job so much and our residents deserve the best!

Karen Mcleod

Job Title: Senior Host

Joined: 2014

My name is Karen and I'm a Senior Hostess at Green Tree Court. I've worked here since 2014 and I enjoy being with the residents and serving their meals and drinks. My role is very people-focused and I love every minute of it .

I help to lead a small team of front of house staff and we also play a big part in hosting events, such as summer BBQs and Easter and Christmas parties. We are like family to the residents and it's lovely to put a smile on their faces.

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