Abbey Wood Lodge

173 County Road, Ormskirk L39 3LU
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9.8 124 Reviews
  • Abbey Wood Lodge, Ormskirk
Abbey Wood Lodge care home in Ormskirk, Lancashire provides people with a caring, supportive home.

The care home has a wide range of facilities and social activities. Residents can enjoy landscaped gardens.

Trained staff give people a wide range of care services such as dementia care, respite care etc.

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Care Provided by Abbey Wood Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Laura Cowen (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for Abbey Wood Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,210
    • RESPITE Self-Funded Residential Care from £1,323
  • (these prices are only a guideline, please contact Abbey Wood Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home offers a warm welcome to all relatives visiting loved ones.


    If advance notice is given, visitors are welcome to use the facilities. For example, friends and family may like to join loved ones in the spacious dining room for a meal or even enjoy a light bite in one of the tea rooms.


    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance to ensure staff members are available.


  • Parking

  • Number of off-road parking bays at the front of Abbey Wood Lodge including a disabled bay. Additionally, restriction free parking on County Road.


Abbey Wood Lodge Reviews (124)

Total of 124, showing 101-120
9.8

Abbey Wood Lodge has a Review Score of 9.8 (9.808) out of 10, based on 42 reviews in the last 2 years. Over all time Abbey Wood Lodge has 124 reviews.

Overall Experience

  • 106
  • 16
  • 0
  • 1
  • 1

Date Published

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Review from Dolly F (Resident) published on 28 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have stayed here many times now and love the home. Abbey Wood Lodge is kept to a very high standard. All the staff are amazing. Many functions are organised by the events organiser and I have been on many of these and had great times and lovely memories. I would highly recommend Abbey Wood Lodge and
I look forward to my time here. I love all the staff and made many friends.

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Review from Paddy B (Grandson of Resident) published on 22 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Wood Lodge Care Home is a great place that offers the highest standard of care to it's residents. The staff are second to none, both polite and engaging. I would recommend this care home to anyone in the area

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Review from William B (Grandson of Resident) published on 21 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad has been in Abbey Wood for 7 months now and can confidently say that he is settled in brilliantly; the staff and other residents have been very welcoming and making life very comfortable for him. The variety and amount of activities and different trips is excellent and as my Grandad is a
very sociable person I know he enjoys these very much. It is a fantastic care home.

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Review from Amber M (Friend of Resident) published on 15 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has amazing facilities and they are always including residents in all activities, events, and trips. I like how the residents are able to enjoy a social life and can all age well in a friendly atmosphere - somewhere they can call home. All families are involved in the home which I feel
is so important so that them, along with the residents. They don't feel pushed out or isolated. Pictures on social media ie. Facebook and Twitter are a great way to show the local community what the care home is about, reducing the stigma and negativity towards care homes as well as reducing the stigma and negativity towards living with dementia.

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Review from Mark B (Son of Resident) published on 15 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad became resident at Abbey Wood earlier this year, I don't believe we could have chosen a better place for him to be. The building and facilities are modern, clean and well maintained but, more importantly, the staff care and are fantastic in the way that they look after and interact with the residents.
Activities at the home and trips out are never ending .... my dad has a better social life than I do! Suffice to say that if I need somewhere to be in future years then I'll be telling my kids to book me into Abbey Wood.

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Review from Stephen S (Nephew of Resident) published on 6 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having viewed many care homes for my own mother and mother-in-law I have to say that Abbey Wood Lodge is of the highest standards that I have seen. My Aunt has recently moved here after we realised she couldn't live alone anymore and we are more than happy with the decision that we chose here.
The
cleanliness of the home and beautifully furnished lounges and bedrooms are impeccable. The meals are prepared to what you would think of hotel standard and the friendly staff are very attentive. Activities at Abbey Wood Lodge are of such that there is always something being planned and there is wide variety of events to suit everyone. I would have no hesitation in recommending Abbey Wood Lodge to anyone.

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Review from Beryl M (Resident) published on 30 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband regularly comes into the home for respite, I have decided to also come into this beautiful home for a little holiday to recharge my batteries and with the possibility, if I make that important decision to live here, I would not have any worries coming to live here.
There is so much going
on here either going to lovely restaurants, trips and great entertainment supported by a great care team. My friends visit me which means you never know we all could be living together in the future, watch this space. This home is very well run the owner of this care home should be very proud of himself for providing a very high standard of care and full adult social life in the community, more care homes like Abbey Wood Lodge would be very welcomed as we all are getting older.

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Review from Steve H (Son of Resident) published on 23 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A big thank you to all the staff at Abbey Wood Lodge for their dedication and expertise. After being diagnosed two years with Alzheimers dad lost his ability to draw sketch and paint which had been a great part of his life. Since becoming a resident and after we displayed some of his work in his room
we were encouraged to bring his art materials so that the team could try to reconnect with this one lived pastime. Today dad has not only started to sketch he has also had several residents and staff sketching in an impromptu art group, this is truly fantastic news well done and thank you to everyone.

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Review from Elliot H (Grandson of Resident) published on 19 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been at Abbey Wood now for 1 month and she loves it. It's easy to go in and visit whenever I want and the residents and staff are always in good spirits. Abbeywood encourages families to get involved and join in with the activities as much as possible.

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Review from Frances F (Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was on March 25th 2015 when I arrived at Abbey Wood Lodge, about ten days after I had fractured my hip.
I wanted to move into a care home after my treatment in hospital was complete: and so here I am. I am treated with care and respect, nourished with good tasty food, enjoying the companionships
of members in the same age group and care from members of a younger age group. Plenty of time to knit baby clothes for young families. What more could an octogenarian wish for?!

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Review from Anne H (Niece of Resident) published on 16 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has lived at Abbey Wood Lodge (AWL) for over a year. She is very happy and very well cared for. In her own words "they are all very good here" (the staff). She is encouraged to sing and play the piano (in the front lounge, not disturbing residents wishing to relax in the back lounge overlooking
the park). She enjoys the many outings e.g. Pamper visits to beauty dept, afternoon tea in Liverpool or New Brighton, trips to Llandudno and Southport. There is plenty of entertainment in AWL as well.


If she wants to be in her own room and watch TV or do puzzles, that is OK too. She has that freedom of choice. Everyone is treated as an individual and their preferences are respected.


AWL involves elders who live in the community too. My mother has greatly enjoyed several Friendship Day outings where non residents are warmly welcomed e.g. a trip to Windermere, afternoon tea in Liverpool and and dinner at a restaurant.


Managers, seniors and carers do a great job.


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Review from Emma S (Granddaughter of Resident) published on 15 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely cannot fault the time my Grandad has spent at Abbey Wood Lodge. Whenever we visit or attend an event it's heartwarming to watch the carers with the residents and to see how genuine their relationships are. My Grandad is having a wonderful time at this care hotel, the daily pictures of him
speak for themselves! He was settled in brilliantly by staff in 2015 and is now a solid member of their family. So pleased we moved him the hundreds of miles to our hometown for him to enjoy this time in his life. Thank you Abbey Wood Lodge, with all of our love.

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Review from Alison h (Daughter of Resident) published on 5 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91 year old Mum has mild Alzheimer's and had 1 week respite care at Abbey Wood Lodge from 23 June . On returning home she was included in some of the activities and trips out. On Sunday 17 July Mum decided she wanted to return to 'Happywood' on a permanent basis. After discussion with her 5 daughters,
spread across the globe, New Zealand, Switzerland, south of England and 2 local daughters it was agreed that this would be a good and safe option for Mum. Unfortunately after the first week Mums mood changed, luckily because of the quick response by the staff an early UTI was diagnosed and antibiotics prescribed. As a family, though Mum's decision, a very difficult time, but Abbey Wood have been fantastic both with Mum and her 5 fussing daughters. Thank you so much for helping Mum keep her independence in a safe environment. Regular posting on Facebook of their fun times are a great help, especially to family who can't just pop in.

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Review from Elizabeth R (Friend of Resident) published on 1 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Wood Lodge care home is a typical caring home of the future the attitude of all the carers speaks volumes to their credit.
All resident have a full and active life which applies to residents that need extra care, they are first and foremost.
When my time comes this is where I want to be, what
more can I say.
The home welcomes people from other communities in order to include them in everything. Abbey Wood Lodge puts forward and activates which successfully is achieved by all members of management and staff.

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Review from Sandra S (Regular Volunteer) published on 29 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey wood lodge is a lovely home for people who are needing care, there are plenty of activities to keep them busy and the care staff are wonderful there are plenty of trips out for meals, boat trips, shopping trips and also entertainment in house.

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Review from Joe S (Regular Volunteer) published on 29 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with a very caring team and brilliant activity programme, and fantastic events which all the residents enjoy.
The gardens are lovely and the residents all take part in all the events and activities.

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Review from Lorraine A (Daughter of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only just gone into care and much to my surprise has settled in well. At first she refused to come out of her room but with great patience from the staff she is now joining in a lot more and her personal hygiene has improved with encouragement from her care givers. I am very impressed with
all the staff and the home.

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Review from Ronald A (Son of Resident) published on 25 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At Abbey Wood Lodge there is a really good atmosphere, as soon as you walk in the door. All the staff are helpful and informed. The residents are very well looked after and entertained with regular trips out with lots of mental input. I feel my mum is safe, well looked after and happy.

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Review from Ruth K (Daughter of Resident) published on 23 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just stayed at Abbey Wood Lodge for her third visit since my dad died last year on respite weeks for me. I was very impressed with the way the staff are with the residents. My mum really enjoyed her stay there and it gives me so much peace of mind knowing she is looked after and she is happy.
Mum will be 90 years old in February but does not look it and is quite healthy for her age.
My mum is due for another week in September and is quite looking forward to it.

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Review from Anna B (Friend of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My close friend died here of a brain tumour and she had been here for over 12 months. Sadly my connection continues as my badminton partner of earlier days is here. I find conditions always bright and cheerful, staff extremely attentive and caring and lots of various activities. There are numerous outings
for meals or interests and I have witnessed things like Sinatra tributes where as many as possible gets up to dance. There has been a trip for afternoon tea and a ladies day breakfast. The only weakness as far as I can see is a very small garden- new outside facilities would be good.

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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Abbey Wood Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for Abbey Wood Lodge is calculated as follows: ( (431 Excellents x 5) + (45 Goods x 4) + (9 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 494 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Wood Lodge is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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