Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA
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9.7 146 Reviews
  • Hallmark Anya Court, Rugby
Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter, with dedicated support for residents to live as independently as they wish. Plus, all the essentials are covered with Hallmark All-Inclusive.

The atmosphere is luxury, with a homely touch and the team celebrate every moment, big and small. Right from the outset, the focus is on residents and their loved ones. This is relationship-centred care placing resident’s needs at the forefront of everything the team do.

Moving might seem daunting, but Anya Court strives to keep things familiar. Couples are warmly welcomed, efforts are made to accommodate furry friends, and the doors are open for loved ones to visit whenever they wish. With a friendly café, a serene roof terrace, and inviting green spaces, there's plenty to explore. It's the perfect place to continue cherished hobbies or even uncover something new.

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Care Provided by Hallmark Anya Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kieran Langan (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (62)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Number of floors: 3

Funding & Fees Guide for Hallmark Anya Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,850
    • Self-Funded Residential Dementia Care from £1,710
    • Self-Funded Nursing Care from £1,890

  • These prices are only a guideline, please contact Anya Court to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual.’
  • (these prices are only a guideline, please contact Hallmark Anya Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Hallmark Anya Court Reviews (146)

Total of 146, showing 21-40
9.7

Hallmark Anya Court has a Review Score of 9.7 (9.661) out of 10, based on 26 reviews in the last 2 years. Over all time Hallmark Anya Court has 146 reviews.

Overall Experience

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Review from P D (Wife of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Anya Court is managed very efficiently, and the staff are all most welcoming and friendly. Everybody always speaks to me when I visit and reports back on my husband they show genuine concern for him and have strategies in place to meet all of his needs. I feel that he is safe and well cared for there.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you so much for your kind words. Knowing you walk away from here feeling your loved one is safe and well cared for is so important to us. We work as a team with yourself to ensure his needs are being met. The family welcome is also important, you have to feel you are at ease here. Thank you again. General Manager.


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Review from R H (Sister-in-law of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is one of the best I have seen. I would be pleased to go there when my time comes, it won't be long I am 87 years old.

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Review from Louise N (Granddaughter of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are happy in the knowledge that our poppa is well fed and well cared for at Anya Court. Although many activities are offered to the residents, Poppa declines them all, preferring to stay in his own room, apart from when we walk him down to the dining room for a drink, he's still always asked by the
lovely staff if he'd like to take part in the various activities. He sometimes says that the food isn't much good, but that's probably down to him now having a soft diet.

Reply from Shila Odedra, .Customer Relationship Manager at Hallmark Anya Court

Thank you so much for your kind words. Poppa does enjoy his own company and that is absolutely fine, everyone is an individual and we cater for those individual needs. Our lifestyle team visit him for a 1-1 to ensure he is ok and his new key worker will ensure he has everything that he wants and needs. I will ask the chef to pay him a visit to ensure he enjoys his food more. General Manager.


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Review from S S (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very happy and friendly atmosphere. The cafe and lounge are very welcoming. The grounds are very pleasant and wheelchair friendly. The activity programme is very good and varied. They are all well-run but leave residents able to choose which activities they wish to join in with.

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Review from A D (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since arriving from hospital following a fall at home resulting in an operation my mother has received a high standard of care. She now feels at home at Anya Court but most importantly she feels safe and well cared for. I too have peace of mind which is also important. Any issues have been dealt with.
Communication is vital though sometimes this has been lacking.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you for your kind words. Moving into a care home from hospital is certainly not an easy move for anyone, so it was really important for your mum and yourself that you both had the peace of mind that mum felt at home and cared for straight away. Knowing your mum feels safe is so important and a credit to the team supporting her. It is a joy to see your mum happy in the activities she chooses to experience. We will work to improve the communication for you.


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Review from R C (Daughter of Resident) published on 8 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Anya Court since March. She joined in March and I have been very impressed by the kindness and professionalism that we have both been shown.
Mum suffers from dementia but she is fully enjoying the activities and amenities that Anya Court has to offer.
It was a momentous
decision to make the transition to a care home for Mum but, the choice of Anya Court has been the right one. Thank you.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you, for your wonderful feedback. Making the decision to move your loved one into a care home is as you say momentous and we take that responsibility very seriously when you entrust us with that care. Having an amazing community for our residents on their dementia journey, I am confident that the team will deliver the highest standard we can. Your mum has settled in so well and is embracing all the lifestyle activities. It was a wonderful experience when she went to the stables and worked with the horses, one of her passions. We know she will be experiencing a lot more in the future.
General Manager.


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Review from T L (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are really approachable, and helpful, and it is never a problem to speak with you. Any issues found have been dealt with efficiently and in a very pleasant way. It's a lovely atmosphere all round. Thank you.

Reply from Stefanie Binning, Customer Relationship Manager at Hallmark Anya Court

Thank you for your lovely review. It is important that all of our residents' family members feel a part of the home and are able to openly approach any queries with the team. Your father has become an integral part of our community. We look forward to welcoming you soon. Kind regards.


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Review from E S (Friend of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming to the care home to visit a close family friend daily, I have been welcomed, respected and treated wonderfully. The resident I visit is also well cared for, spoken and treated kindly and respectfully. The events they put on are also fun, friendly and enjoyed by all.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you for your feedback. It is important that any visitors feel welcomed into Anya Court, we really pride ourselves on the family and homely atmosphere here. Please do continue to enjoy your visits and feel free to join in any of the events with your friend.


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Review from L P (Daughter-in-law of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was at Anya Court for Respite care during October and November and was invited to attend their Christmas dinner at a venue on 21st December. This he happily attended, we dropped him off at Anya Court in the morning and collected him gone 5 pm. He joined in with the rest of the residents
with the minibus transfer, a three-course meal with drinks and entertainment. He had a wonderful day and we thank them for making him so welcome and giving him a good day out.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you for your feedback. It was a pleasure to welcome him to our Christmas celebrations. I went along too and he had a lovely time as we all did getting into the festive celebrations. It was nice for him to catch up with the friends he made during his respite stay and we look forward to welcoming him back again soon.


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Review from H F (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has lived at Anya Court for a few years and during that time has moved to different communities within the home as his needs have changed. The home is bright, modern and beautifully clean and the whole team know and looks after my Dad - reception, housekeeping, lifestyles and carers alike.
My
Dad now lives within the dementia community (Ballard) and I have been impressed with the care provided by this team in so many ways. His personal care is excellent, allowing independence where possible and ensuring dignity is maintained. He is always smartly dressed whenever I visit. The team have taken time to get to know my Dad, to learn about his past and his likes/dislikes. Nothing is too much trouble. I feel confident that he is safe. Risks are assessed and mitigated whilst enabling fun and freedom. Family are welcomed when visiting and encouraged to join various events held throughout the year. Communication from management is excellent and feedback is actioned.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you so much for your very kind words and feedback. It is so important to us that as a family you feel safe and secure in the knowledge your dad is being cared for to the highest standards. Dementia care is very important to us here at Anya Court and our team in our Dementia community are very committed to the care and support they give to our residents. Empowering and enabling residents to live well on their dementia journey is really important. Working with you as a family to ensure we maintain those relationships and keep your dad connected is very important. Maintaining your dad's interests and ensuring he feels those special experiences with you all is so important. Thank you again.


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Review from D N (Resident) published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made very welcome. Staff are very caring and helpful very caring and helpful. Very friendly in every way. I will miss them all. They all work so hard, always time for you. It has been a pleasure to know each and everyone while I have been here.

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Review from Nicholas R (Son of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the first point of contact to enquire about costs and facilities Anya Court performed extremely well. All the Anya team were polite, well-informed and swift to respond. Our Mother was only there briefly, not really long enough for her to get to know all the team and experience the facilities,
no doubt she would have appreciated the activities if time had allowed it, however, she received extremely good care in her short time there.
The home is bright, modern, clean with good security and well maintained, with modern beds. The Anya Court team showed a lot of care and compassion to our Mother and made sure we were all looked after in the difficult closing stages of Mum's life. As a token gesture of our appreciation, the family bought some autumn flowers for the gardening club to plant out at their leisure. Would like to pass on our sincere thanks to all the staff at Anya Court.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Nicholas, thank you so much for your kind and sincere words. It was our honour to care for your mother and support all the family at such a precious time. I know all of the team will appreciate your kind words. Thank you again for the Autumn flowers, I know the gardening club are thrilled with them and the Primroses are out in the garden.


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Review from P D (Son of Resident) published on 25 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I flew in from Australia to spend two weeks with my dad. When I was at Anya Court I found the staff extremely helpful and could not do enough for Dad and myself. This included hanging pictures in his room, taking on a game activity I presented to Anya Court and then allowing me to join in the hog roast
which was very enjoyable.

Reply from Stefanie Binning, Customer Relationship Manager at Hallmark Anya Court

Thank you for your lovely review, Paul, we were delighted you could join us for our spooky hog roast event and loved your game activity idea. Your father has become an integral part of our community. We look forward to your next visit. I will also pass on your kind words to the team.


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Review from Julie O (Daughter of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently moved into Anya Court. She has settled really well. The range of activities supplied are excellent and she joins in everything. The meals supplied are excellent. She is really happy and contented. My family and myself are really satisfied and pleased with all the care and services
she receives and we are secure in the knowledge she is safe and contented.

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Review from Derek H (Son of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed on a respite 14-day period, she was looked after and cared for well and got on with all carers in that respect. After she had worked her way around the complex she became very settled and was content. She enjoyed her stay and we hope to engage in further similar breaks in future. All
in all very satisfactory all round. Thank you.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Many thanks for your kind words, Derek. We are so pleased your mum enjoyed her stay. Your mother was a joy to support. I will pass your comments on to the team. Short-term stays are so important whether that is just a break or recuperation following an operation or a taster before moving into a care home. We are so pleased we can offer this service. Thank you again.


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Review from C B (Daughter of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Anya Court for a number of years before, sadly, passing away in January. There was never a time when I doubted how safe and looked after she was.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you for your feedback. Your mum is often remembered and knowing that our residents and families are secure in the knowledge their loved one is given the care they need and feel safe is so important. As always, so good to welcome you for your visits, our door is always open to you.


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Review from Steven H (Son of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Anya Court at short notice as part of a respite package on release from hospital. From initial contact to admission and release I could not fault professionalism, compassion, and facilities within Anya Court. The support my mother received was first class and she was sad to leave
at conclusion of a week's stay. She would have stayed longer but chose to move closer to family in the South East. I would commend Anya Court to anyone seeking care for a family member.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you so much for your feedback and very kind words. We really loved having your Mum stay with us and are so pleased we supported her in her recovery. It was a very sad day when she left, however, being close to her family was really important. Your Mum was such a joy to be with. I hope very much she is settling down in the South East.


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Review from L G (Daughter of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Anya Court has been a second home to us and always welcomed us in (covid permitting!)
Mum always felt safe there and we had the utmost confidence in her care.
Since mum's passing, Anya Court has remained somewhere for us to go to remember mum and we are always felt welcomed.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you very much for your review, we are pleased to hear that you were happy with the care provided and that your mum felt safe and supported at Anya Court. As an extended member of our Anya Court family please know that you are always welcome to visit us. I will be in touch with you with regards to some further feedback on the activities provided so we can improve our service further.


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Review from Doreen R (Niece of Resident) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every single staff member I've had had contact with either in person or over the phone has been extremely helpful and supportive. There is a consistently warm and welcoming atmosphere around the home. The staff members obviously work well together as a team to support residents and family alike. I am
pleased my aunt chose Anya Court as her care home.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you so much Doreen for your kind words. Anya Court is our residents' home and as you say full of warmth and love. Teamwork is the key to ensuring life is lived to the full here and we believe supporting each other and our families is crucial to a happy home. Always a pleasure to see you Doreen and looking forward to tasting homemade Scottish Strawberry Jam!


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Review from M R (Wife of Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a Resident at Anya Court care home since December 2021. The manager and the managing assistant made my husband's transfer from a very unsuitable care home he was admitted to by the Hospital discharge team. I am very grateful that he was able to leave and be resident at a very nice
and suitable care home. Anya Court is good in every way, cleanliness exceptional, good food and helpful caring staff. Visiting is made very easy and safe with testing aprons and gloves provided to help control the spread of Covid. I highly recommend Anya Court.

Reply from Michelle Sides, General Manager at Hallmark Anya Court

Thank you for your feedback and very kind words. It is never easy transferring from the hospital and navigating your way through the care system. It was good to sit down with you and discuss your husband's needs and preferences to ensure we could support his care. It is so important we take time to ensure it is a decision you are happy with. Working with our families is so important.


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Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for Hallmark Anya Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.661 for Hallmark Anya Court is calculated as follows: ( (224 Excellents x 5) + (63 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 307 Ratings = 4.661

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hallmark Anya Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 03 Mar 2025

Please contact the home for current vacancies


Awards / Recognitions (26)

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Meet the Team (1)

Sue

Sue Mitchell

Job Title: Lifestyles Lead

Joined: 2014

I am the Lifestyles Lead at Anya Court. I started my journey as a carer on the day the home opened in 2014, working my way up to the lifestyles lead role.


I love my job organising meaningful, enjoyable, engaging and stimulating activities for the residents.
Also leading an enthusiastic, motivated team to help deliver excellent relationship-centred care.


I am passionate about residents engaging in the lifestyle choices they had before coming into the home and building strong relationships based on trust.


It is important to get to know strengths, passions and to understand each person’s needs and enable them to live the lives they want to and to do the things they want to do.


I truly believe that life does not stop when you move into a care home and anything is possible.


Anya Court is a vibrant, friendly, family feel home with a dedicated team, beautiful interiors and an impressive garden all of which makes me incredibly proud and privileged to work here.