Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA
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9.7 146 Reviews
  • Hallmark Anya Court, Rugby
Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter, with dedicated support for residents to live as independently as they wish. Plus, all the essentials are covered with Hallmark All-Inclusive.

The atmosphere is luxury, with a homely touch and the team celebrate every moment, big and small. Right from the outset, the focus is on residents and their loved ones. This is relationship-centred care placing resident’s needs at the forefront of everything the team do.

Moving might seem daunting, but Anya Court strives to keep things familiar. Couples are warmly welcomed, efforts are made to accommodate furry friends, and the doors are open for loved ones to visit whenever they wish. With a friendly café, a serene roof terrace, and inviting green spaces, there's plenty to explore. It's the perfect place to continue cherished hobbies or even uncover something new.

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Care Provided by Hallmark Anya Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kieran Langan (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (62)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Number of floors: 3

Funding & Fees Guide for Hallmark Anya Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,850
    • Self-Funded Residential Dementia Care from £1,710
    • Self-Funded Nursing Care from £1,890

  • These prices are only a guideline, please contact Anya Court to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual.’
  • (these prices are only a guideline, please contact Hallmark Anya Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Hallmark Anya Court Reviews (146)

Total of 146, showing 61-80
9.7

Hallmark Anya Court has a Review Score of 9.7 (9.661) out of 10, based on 26 reviews in the last 2 years. Over all time Hallmark Anya Court has 146 reviews.

Overall Experience

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Review from Sally A (Daughter of Resident) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Anya Court have been amazing with Dad. Dad has complex needs and the home have worked hard to make him as comfortable and as happy as possible. They have taken the time to really get to know him, from all his (wonderful) stories from the past to his favourite aftershave. Chatting to the
staff, you really get the impression that they care about the residents. Even at his grumpiest, Dad can be brought around by the excellent food. The grounds are beautiful and are an excellent way to allow Dad some fresh air as he is unable to leave the grounds with his complex needs. The Cafe and garden have also been a godsend for visits and Dad's visitors always let me know how impressed they are with the home. We have obviously been unable to see Dad in person for several months now, but I know they are doing their best to keep him safe and well. They have ensured we can have Facetime chats and have kept us updated at least weekly.

Reply from Jule Weaver, General Manager at Hallmark Anya Court

Dear Sally. Thank you for your comments regarding Anya Court; they are much appreciated. We are really pleased that you have been happy with Dad’s care and that we have been able to ensure that you have kept in touch with him during these difficult times. Thank you again, Julie.


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Review from Anita V (Daughter of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time I contacted Anya Court Care Home the manager was so helpful and understanding of my situation. Unfortunately, my father was not in Anya Court for long but during his time there the staff treated him with dignity and respect. All the staff were so kind, caring and supportive to both
my father and the family. Anya Court is like a five-star hotel. It is clean and bright with great facilities and activities for the residents. I would have no hesitation in recommending Anya Court.

Reply from Julie Weaver, General Manager at Hallmark Anya Court

Thank you for your kind comments regarding Anya Court. We are really pleased to hear that you were happy with the care given to your loved one and have passed your comments on to the team.


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Review from L P (Daughter of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home is really comfortable. Has good amenities to suit everyone. Rooms are well-appointed, with ensuite bathroom, easy chair and table to place client's TV. Clients also have room to put their own personal belongings in as well, to personalise it to their own taste. Food is well presented, with a variety
of choice. I have had dinner with my Mum on quite a few occasions and found the meals very adequate. Visitors can come and go as they wish There are no awkward restrictions, which I think makes a good atmosphere for residents and guests alike.

Reply from Julie Weaver, General Manager at Hallmark Anya Court

Thank you for your kind comments regarding Anya Court. We are really pleased to hear that you were happy with the care given to your loved one and have passed your comments on to the team.


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Review from John C (Respite Resident) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing was ever too much trouble.
Very friendly staff who always remember my name.
I was very happy here.

Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

I am pleased that you have received the friendly and warm welcome from the team that pride ourselves on and that you are so happy here at Anya Court.


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Review from Susan H (Daughter of Resident) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Anya Court at the beginning of December from another care home. Since being there he is always saying how happy he is. He particularly likes the fact that he has access to his own patio area and then the beautiful gardens. Hopefully, he will still be with us to enjoy these as the weather
improves. The level of care is excellent, with staff always at hand when needed. I can go about my day knowing he is being well looked after. The home has a welcoming and vibrant feel.

Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for your positive feedback, and I am glad that you have the reassurance now that Dad is being well looked after in our vibrant home. We are looking forward to encouraging and supporting him to enjoy his patio and the gardens as soon as the weather improves.


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Review from Vineeta C (Daughter of Resident) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed to get Mum into Anya Court with very little notice. From my phone call to the home, an assessment was done 2 hours later and Mum was there the next day. The 1st week was difficult, but the staff were so caring right from the start and did everything to help Mum to settle. She is very stubborn
and independent, but they quickly worked out exactly how to handle her. Five weeks later the difference in Mum is just incredible, she has a smile on face and a sparkle in her eyes. She loves it at Anya Court and has told me she is really happy and wants to spend the rest of her life there! This is from a lady who insisted she would never leave her own home. She has joined in various activities - it's the 1st time I've seen my Mum dance and sing in my life! Anya Court is such a lovely place with great facilities and so much going on every day. All the staff I have met, without fail, have been kind, caring and always have time to spend with you. Mum was just existing at home, at Anya Court she is living with a purpose again.

Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court Care Home.
We are so pleased your Mum is happy here with us.


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Review from Julie S (Daughter of Resident) published on 29 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care and attention paid to my father are excellent. He is treated with respect and dignity at all times and the care he receives is excellent and meets all of his requirements. The rooms are a really good size which enables him to have all the equipment he needs to hand. He has appointed
carers and there are always
other people at hand if needed. He needs extra people to help with his care but staffing is not a problem. He enjoys the food and activities provided and we are always sent an activities sheet for the following week so we can take part as well. We are able to join him for meals if we book a couple of days in advance and if the larger family all decide to visit together we can book a room.
All in all, I would recommend Anya Court to anyone.

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Review from R B (Relative of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my relative is happy, safe and well looked after. The staff are kind, caring and approachable. Management is a shadowy force who do not seem to build relationships unless approached and communication could be improved. Trips etc are arranged on an ad-hoc basis seemingly. Efforts to improve the
gardens have been heroic and have improved the quality of life for residents. Food is variable both in quality and quantity but this may be affected by staffing issues. Overall very positive but things to work on.

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Review from M K (Resident) assisted by family/friend published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, Excellent staff treated extremely well. The food could make some improvement.

Reply from Julie Weaver, General Manager at Hallmark Anya Court

Thank you very much for your review. I will arrange to meet with you to discuss the food so we can meet your expectations.


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Review from Jane F (Friend of Resident) published on 25 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I initiated enquiries regarding possible care at Anya Court for my friends. I was welcomed immediately to a tour round and provided with a catalogue. I was also advised of specific events taking place and was encouraged to bring my friends along. My friends really liked the facilities, lovely garden
and the kindness of all the staff. Anya Court was bright and provided a happy energetic environment where it was clear that residents did not just sit around and independence was encouraged. Whilst Anya Court was suited to their needs, adjustment to their situation was very difficult - leaving their home. The process was achieved gradually over several visits with no pressure until the time was right to make the move. Anya Court staff requested a detailed history of the couple to ensure smooth and safe admissions were made. Clearly, whilst an emotionally difficult time, every attempt was made to make my friends' feel comfortable and as settled as quickly as possible.

Reply from Julie Weaver, General Manager at Hallmark Anya Court

Thank you so much for your lovely review of Anya Court. I am really pleased that you and your friends were made to feel welcome at the home and that your friends were supported to settle quickly here with us.


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Review from Janet B (Daughter of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been here for 3 months and has had excellent care. All staff are friendly and helpful and keep us well informed about my father's progress. There are many varied activities - Dad especially enjoyed his trip out. Carers are good at encouraging him to improve his mobility. Atmosphere of
the home is good - lovely gardens and welcoming cafe.

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Review from M H (Daughter of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad went into Anya Court for seven weeks respite care - he has dementia. He was instantly comfortable with his new surroundings and felt at home. He was in a secure unit. There are plenty of staff on duty and it is a peaceful/restful unit. His bedroom and other areas were clean, well maintained and
furnished.
Communication with the staff was good, an activities program was emailed to me weekly and I received a couple of telephone calls when some information was needed. Dad became ill during his time there and was escorted to hospital and stayed with until I could get there.
I would highly recommend Anya Court, Dad will certainly have more care there.

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Review from A S (Daughter of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care in the day. Short-staffed at weekends and not enough staff at night.
Family need to be informed more about the resident's well being, on a weekly basis.

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Review from E M L (Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was here for 2 weeks only straight after hospital and a doctor friend of mine commented on how much good the time here had done me.

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Review from Chris L (Son of Resident) published on 11 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After Mum's fall and time in hospital, Anya Court gave her a superb place to live whilst she gained confidence in her ability to walk with her frame again. It also gave her family peace of mind to know she was in very good hands while a stair lift/ visiting care/meals have been arranged at her own home.
Thank you so much to carers and the staff.

Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court Care Home and for your kind words, and I am pleased that Mum has regained her confidence during her stay here and wish her a continued recovery at home.


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Review from Mary S (Daughter of Resident) published on 9 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Anya Court was the first time my mum had been in a nursing home and we were worried, as a family, as to whether it would be beneficial for her but we needn’t have worried. Her stay and the staff were fantastic. Mum was so well looked after, always treated with dignity and we felt confident for her safety
and well-being. In fact, mum thrived!
I or a member of my family visited at different times almost daily and all staff from all departments showed consistent professionalism, care and friendliness.
The home was beautifully clean and the décor very attractive. The facilities are well maintained and extensive.
There were lots of social gatherings and activities for her to attend but mum was free to choose whether she wanted to join in.
We definitely made the right choice selecting Anya Court and wouldn’t hesitate to recommend it to other families or individuals.

Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review and choosing Anya Court for respite care for your Mum and we are delighted that Mum thrived during her stay here. I will ensure that your kind words are passed onto all the team members and we hope that we have the opportunity to care for Mum again in the future.


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Review from Jane S (Daughter of Resident) published on 14 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed a period of respite when my father went into hospital and I was pleased that I had visited Anya Court 6 months before as they accepted my mother at very short notice, which was extremely helpful.
First impressions are excellent as the building is well designed and well maintained.
During my mum’s stay, the staff at all levels were caring and extremely kind and helpful. She quickly got into a good routine and was always ready and waiting for any visitors. The gardens were great and she enjoyed being outside in the sunshine. The meal staff laid up a table in the sun and we enjoyed being spoilt by them.


Many thanks to all the staff for their patient and caring attitude.


Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court Care Home. I am glad we could help you at short notice and we enjoyed having your Mum here. I will ensure your kind comments are passed onto the relevant team members.


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Review from Jane W (Daughter of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Anya Court for over 4 years. My brother and I made the decision to move her to a home in Pembrokeshire to be nearer family. It was a difficult decision as she was so settled at Anya court and I knew it would be almost impossible to find anywhere on a par with the luxury she
had become accustomed to!
Throughout her stay, I never had cause for concern on any level. ALL the staff, from management to reception, to the carers and nurses and housekeeping, were all wonderful.
I've made friends with other relatives and staff and I know I'll miss Anya court. My mother has settled very well in Wales and a new chapter in her life has begun.
Thank you doesn't seem enough but I really do mean thank you all for your kindness, good humour and loving attention you gave my mother.

Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court Care Home and for your kind words. Your Mum is very much missed here at Anya Court.


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Review from C B (Daughter of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent food, concerns/queries dealt with well and effectively.

Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court. We are pleased to hear that you are pleased with the care your father is receiving here at Anya Court.


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Review from Andrew C (Son of Resident) published on 1 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The pride in the level of care that exists at Anya Court was evident from the moment we first met the manager right through until the final day of respite care. There was a clear view that the individual resident mattered as a person and not simply as a customer. The level of day to day care and interaction
was impressive and consistently so. The facilities are also first class.

Reply from Karen Handley, Customer Relationship Manager at Hallmark Anya Court

Thank you for taking the time to review Anya Court Care Home.
Thank you for your kind words and I am delighted that the Relationship Centred Care we pride ourselves on is evident in your comments.


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Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for Hallmark Anya Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.661 for Hallmark Anya Court is calculated as follows: ( (224 Excellents x 5) + (63 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 307 Ratings = 4.661

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hallmark Anya Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 03 Mar 2025

Please contact the home for current vacancies


Awards / Recognitions (26)

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Meet the Team (1)

Sue

Sue Mitchell

Job Title: Lifestyles Lead

Joined: 2014

I am the Lifestyles Lead at Anya Court. I started my journey as a carer on the day the home opened in 2014, working my way up to the lifestyles lead role.


I love my job organising meaningful, enjoyable, engaging and stimulating activities for the residents.
Also leading an enthusiastic, motivated team to help deliver excellent relationship-centred care.


I am passionate about residents engaging in the lifestyle choices they had before coming into the home and building strong relationships based on trust.


It is important to get to know strengths, passions and to understand each person’s needs and enable them to live the lives they want to and to do the things they want to do.


I truly believe that life does not stop when you move into a care home and anything is possible.


Anya Court is a vibrant, friendly, family feel home with a dedicated team, beautiful interiors and an impressive garden all of which makes me incredibly proud and privileged to work here.