These prices are only a guideline, please contact Anya Court to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual.’
Hallmark Anya Court has a Review Score of 9.7 (9.661) out of 10, based on 26 reviews in the last 2 years. Over all time Hallmark Anya Court has 146 reviews.
Review from Sarah L (Daughter of Resident) published on 12 February 2019
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda R (Friend of Resident) published on 22 January 2019
Submitted via Website •
Report
The overall feel was
The main care advisor met us in the diner and answered many questions, giving us advice and showing empathy to our future situation.
It’s a very difficult situation when choosing where you wish to live your final years and selling a home or moving to another area can be stressful, however, I would recommend visiting with no preconceived ideas and an open mind.
You will not be disappointed.
Reply from Ligia Silva, General Manager at Hallmark Anya Court
Thank you for taking the time to review and recommend Anya Court Care Home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D C (Relative of Resident) published on 18 January 2019
Submitted via Website •
Report
Reply from Ligia Silva, General Manager at Hallmark Anya Court
Thank you for taking the time to review Anya Court Care Home. As a family-run provider, we understand the importance of nurturing relationships with homes filled with innovative facilities and supported by a dedicated care team alongside the highest quality care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A M (Daughter of Resident) published on 15 November 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janice G (Daughter of Resident) published on 5 November 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William H (Respite Resident) published on 25 September 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pam (Daughter of Resident) published on 29 August 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda W (Daughter of Resident) published on 22 August 2018
Submitted via Website •
Report
I was visiting on a Thursday and saw how she enjoyed singing and using tambourines and
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from christopher m (Son of Resident) published on 15 August 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda A (Daughter of Resident) published on 8 May 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Melanie K (Friend of Resident) published on 19 March 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosamund L (Daughter of Resident) published on 15 March 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John S (Resident) published on 1 March 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tony A (Son of Resident) published on 22 January 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D T (Daughter of Resident) published on 13 December 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola W (Daughter of Resident) published on 30 November 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neil A (Son of Resident) published on 30 November 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gloria S (Wife of Resident) published on 24 November 2017
Submitted via Postal Card •
Report
Reply from Ligia Silva, General Manager at Hallmark Anya Court
Thank you for your comments. We have now had a meeting to discuss your concerns.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marjorie M (Resident) published on 8 November 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shirley M (Friend of Resident) published on 18 August 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.661) out of 10 for Hallmark Anya Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.661 for Hallmark Anya Court is calculated as follows: ( (224 Excellents x 5) + (63 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 307 Ratings = 4.661
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hallmark Anya Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Sep 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
Please contact the home for current vacancies
Loading
Loading events
Job Title: Lifestyles Lead
Joined: 2014
I am the Lifestyles Lead at Anya Court. I started my journey as a carer on the day the home opened in 2014, working my way up to the lifestyles lead role.
I love my job organising meaningful, enjoyable, engaging and stimulating activities for the residents.
Also leading an enthusiastic, motivated team to help deliver excellent relationship-centred care.
I am passionate about residents engaging in the lifestyle choices they had before coming into the home and building strong relationships based on trust.
It is important to get to know strengths, passions and to understand each person’s needs and enable them to live the lives they want to and to do the things they want to do.
I truly believe that life does not stop when you move into a care home and anything is possible.
Anya Court is a vibrant, friendly, family feel home with a dedicated team, beautiful interiors and an impressive garden all of which makes me incredibly proud and privileged to work here.